Tukan Hotel Playa Del Carmen Exterior photoTukan Hotel Playa Del Carmen Exterior photoTukan Hotel Playa Del Carmen Restaurant photo
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From38US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
-
Near the beach
Very good
7.0
6.8
/10
3.1
3.2
/5

Location

Tukan Hotel Playa del Carmen is situated on the prestigious Quinta Avenida, just minutes from stunning beaches and vibrant nightlife. This prime location allows easy access to restaurants, bars, and attractions within walking distance. It offers a convenient base for exploring the best of Playa del Carmen.

Dining

The hotel's La Ceiba Buffet Restaurant serves breakfast, lunch, and dinner, featuring a variety of Mexican and international dishes. Guests can enjoy a casual atmosphere with both indoor and outdoor seating options. Culinary delights are prepared fresh daily, catering to diverse tastes.

Room Options

Tukan Hotel Playa del Carmen offers a range of room categories, including Deluxe Rooms and Standard Promo Rooms with unique Mexican decor. Rooms are equipped with amenities such as air conditioning, ceiling fans, and private balconies or terraces. Space is maximized for comfort with options accommodating families and groups.

Wellness and Recreation

The hotel features two swimming pools and a jacuzzi, providing relaxation and recreation for guests after a day of exploring. A gym is available for those wishing to maintain their workout routines while traveling. Additionally, lush gardens and lounging areas offer peaceful spots for downtime.

Pet-Friendly Amenities

Tukan Hotel Playa del Carmen welcomes pets, allowing guests to bring their furry friends along for the vacation. The hotel provides designated areas for pets, ensuring a comfortable stay for all family members. Guests can enjoy their time without the need to leave pets behind.

Highlights

Location: Prime spot on Quinta Avenida

Dining: La Ceiba Buffet Restaurant serving international dishes

Rooms: Deluxe Rooms and Standard Promo Rooms

Wellness: Two swimming pools and jacuzzi

Pet-Friendly: PET FRIENDLY accommodations

“Staying here places you moments from Fifth Avenue's bustle, yet tucked away from its noise. I think its tropical design and multiple pools create a true sense of escape. With varied dining and event spaces, the hotel struck me as prepared for both leisure and business travelers.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Tukan Hotel Playa Del Carmen offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Básica Tukan Edificio exterior
2 persons
220 sq. feet 
1 Double bed
Shower
Air conditioning
Deluxe Tukan Tower
2 persons
230 sq. feet 
1 King-size bed
Shower
Balcony
Standard Double Room
2 persons
220 sq. feet 
1 King-size bed
Shower
Balcony
Family Suite
2 persons
240 sq. feet 
2 Double beds
Shower
Balcony
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Tukan Hotel Playa Del Carmen offers amenities for your comfortable stay and unforgettable experiences
Facilities: Nice
6.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Shallow end

Room features

  • Air conditioning
  • Patio
  • Terrace

Media

  • Flat-screen TV
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Dining Onsite

Tukan Hotel Playa Del Carmen offers a delightful array of dining experiences showcasing both local and international flavors. Guests can indulge in a vibrant buffet while enjoying relaxed ambiance, whether indoor with cool air conditioning or alfresco on a charming terrace.
Tukan Hotel Playa Del Carmen Restaurant photo
Tukan Hotel Playa Del Carmen Restaurant photo
Tukan Hotel Playa Del Carmen Restaurant photo

La Ceiba Buffet & Bar

International, with Mexican culinary influences
Ambiance
Family-friendly setting featuring an indoor air-conditioned area and a charming outdoor terrace.
Key Offerings
A buffet that highlights traditional Mexican dishes alongside a grilled dish of the day. Gourmet coffee and freshly baked bread are available at an additional cost, perfect for morning gatherings or midday meals.
Reservation
No
Open for breakfast, lunch, and dinner; hours vary.

Tukan Hotel Playa Del Carmen Location

5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
Map view
5Ta Avenida Norte Entre 14 Y 16, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1100 ft
Mall
Quinta Alegria Shopping Mall
700 ft
Museum
3D Museum of Wonders
600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Night club
Coco Bongo
1000 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
100 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
400 ft
Beach
Playacar
600 ft
Gallery
Riviera Art Gallery
700 ft
Gallery
La Galeria de Playa Art Gallery
1500 ft
Aquarium
Aquarium Beach
400 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1500 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1700 ft
Shopping Area
Plaza Calle Corazon
600 ft
Shopping Area
Plaza Las Americas
700 ft
Night club
Mandala Playa del Carmen
800 ft
Night club
Salon Salsanera
800 ft
Casino
Grand Riviera Casino
1300 ft
Night club
Blue Parrot
900 ft
Restaurants
Aldo"s Gelato
300 ft
5a Av. Es Calle 16 Corner Calle 16
Los Tulipanes Restaurante
100 ft
Esquina 5ta Av entre 14 Norte y
Aldea Corazon
300 ft
5a. Avenida Col. Centro
Los Aguachiles Calle 34
700 ft
Avenue 25 Calle 34
Madre Tierra
300 ft
Quinta Avenida esp. calle 14 Nte
Po Thai Restaurant
400 ft
North Avenue 10 Down Town Between 14 and 14 Bis
Somos Pepper
500 ft
Calle 16 Corner with 1 Avenida Norte
La Parilla de Manolo
500 ft
8th Street between 15th and 20th Avenue
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Haagen Dazs
500 ft
5th Avenue Plaza Comercial La Nueva Quinta
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
3D Museum of Wonders
3D Museum of Wonders
2 minutes walking
An interactive museum featuring optical illusions and 3D art, perfect for fun photos and creativity.
Quinta Avenida
Quinta Avenida
4 minutes walking
The main street brimming with shops, restaurants, and nightlife, showcasing local flavors and vibrant culture.
Kool Beach Club
Kool Beach Club
11 minutes walking
A lively beach club offering sunbeds, fresh seafood, and cocktails, ideal for relaxation and socializing.
Playa Mamitas
2 minutes walking
A popular beach known for its soft sand and water sports; great for sunbathing or enjoying beachside activities.
Beach Volleyball at Mamitas
2 minutes walking
Thrilling games at Playa Mamitas for all skill levels, enjoy lively competition with great beach vibes.
Spa Day
5 minutes walking
Relaxation at local spas offering massages and wellness treatments; perfect for rejuvenation during your stay.
Snorkeling Tours
10 minutes drive
Adventure-filled snorkeling trips to nearby reefs; book in advance for the best experience with vibrant marine life.
Aldo's Gelato
1 minute walking
Charming gelato shop offering delightful flavors, perfect for a sweet treat after exploring the area.
Los Tulipanes Restaurante
Los Tulipanes Restaurante
1 minute walking
Mexican cuisine in a cozy setting, known for its traditional dishes and warm hospitality.
Aldea Corazon
Aldea Corazon
1 minute walking
Avenue-side dining with local ingredients; enjoyed for its serene atmosphere and flavorful dishes.
Los Aguachiles Calle 34
Los Aguachiles Calle 34
3 minutes walking
Casual spot celebrated for its fresh ceviche and tacos, ideal for adventurous eaters looking for flavor.
Coco Bongo
Coco Bongo
4 minutes walking
Famous for its spectacular shows and lively atmosphere; a must-visit for nightlife lovers.
La 5ta Hacienda
La 5ta Hacienda
15 minutes walking
Traditional venue with live music; enjoy a mix of local tunes and a lively dance atmosphere.
3D Museum of Wonders
3D Museum of Wonders
2 minutes walking
A unique venue filled with 3D art that creates a captivating visual experience; perfect for families.
Getting around
City Centre
Playa del Carmen5 min  ·  1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)23 min  ·  1.2 mi
Cozumel (CZM)53 min  ·  21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 270 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
121
Former name
El Tukan

Reviews and Ratings

Feedback about Tukan Hotel Playa Del Carmen from previous guests about their experience.
Review score
Based on 431 verified reviews
7.0/10
Very good
63%
Recommend
Breakfast
5.9/10
Cleanliness
7.0/10
Comfort
7.1/10
Facilities
6.7/10
Free Wi-Fi
8.5/10
Location
8.8/10
Paid Wi-Fi
6.0/10
Staff
7.4/10
Value for money
7.3/10
Pros
Good location
Nice staff
Good food
Clean rooms
Safe in room
Cons
Deferred maintenance
Low water pressure
Guest reviews
based on 1502 reviews
3/5
based on 610 reviews
7.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Tukan Hotel Playa Del Carmen
Is the atmosphere at Tukan Hotel Playa del Carmen generally calm and peaceful, or do guests often encounter noise disturbances?
15 November 2024
The hotel offers a peaceful environment, making it a great choice for those looking to relax.
If I stay at Tukan Hotel, will I have complimentary access to Kool Beach Club, or is there a fee involved?
22 December 2024
Guests have special access to Kool Beach Club at a discounted rate, which varies based on the location of the cabana. The fee paid is refundable as consumptions.
Can you provide details on access to Kool Beach Club for hotel guests? Is there a cost associated?
10 January 2025
There is a partnership with Kool Beach Club, and the fee depends on the cabana's location. The paid amount can be used towards consumption at the club.
I heard that the beach club is temporarily closed for renovations. Is this true?
5 February 2025
Yes, the beach club is currently inactive due to renovations. Apologies for any inconvenience this may cause.
Are COVID-19 testing services available at the hotel, or are there locations nearby that offer this service?
18 March 2025
The hotel does not provide COVID-19 testing, but there are certified locations in the area for testing.
Is there an all-inclusive option available at Tukan Hotel Playa del Carmen that covers all meals?
12 April 2025
An all-inclusive plan is available that includes accommodation and three buffet meals at the restaurant.
Is parking available on-site at the hotel? If so, how accessible is it?
25 May 2025
Yes, the hotel offers free parking, but it's subject to availability.
Can I bring my two clean cats along during my stay at the hotel?
8 June 2025
The hotel only allows dogs, and unfortunately, cats cannot be accommodated.
Are refrigerators provided in the guest rooms, or can they be requested?
15 July 2025
Mini fridges are available in the rooms, but their assignment is subject to availability upon request.
Do the rooms in the hotel feature balconies or patios? If so, are they guaranteed?
22 August 2025
Many rooms feature either a small terrace or balcony, but availability cannot be guaranteed.

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