Playa Palms Beach Hotel, Playa del Carmen ➤ Reviews, Rooms & Prices 2026

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Playa Palms Beach Hotel Playa del Carmen Amenities photo

Playa Palms Beach Hotel Playa del Carmen Exterior photo

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Key details

About the Hotel

1A Av. Nte. Zona Federal Maritima Mxa. 023, Playa del Carmen, Mexico, 77710

Steps from the beach

Great

8.5

9.0

/10

4.4

3.9

Loved by Playa Palms Beach Hotel guests

Beachfront location
Spacious rooms
Friendly staff
Clean pool
Beautiful balcony
Convenient breakfast service

"Each room has a little balcony with a table, chairs and a hammock."

Nenita H from Canada

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"We were in room 301.. with a huge terrace and no neighbours in front of us."

hopper188 from Canada

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"The hammock on the terrace was comfy."

Caroline from United States

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Location

Playa Palms Beach Hotel occupies a prime beachfront spot in Playa del Carmen, just steps from the renowned 5th Avenue. This location provides guests with easy access to local shopping, dining, and nightlife, while being immersed in the beauty of the Caribbean coastline. The hotel is approximately an hour's drive from Cancun International Airport, making travel straightforward.

Accommodations

The hotel offers intimate accommodations, designed with a Caribbean style that incorporates palapa roofs and wooden elements across the rooms. Guests can unwind near the shore, with rooms featuring direct access to the beach and stunning views of the ocean. Soundproof windows and doors promote privacy, ensuring a tranquil atmosphere throughout the stay.

Services

The hotel prioritizes personalized service, with a dedicated concierge available to assist in planning tours and activities throughout the Riviera Maya. A myriad of excursions are offered, including diving, snorkeling, and cultural experiences that allow guests to explore local cuisine and history. 24-hour guest support further enhances the service, ensuring all needs are met at any time.

Dining

Guests can start their day with a continental breakfast delivered directly to their room balconies, featuring fresh fruit juices, yogurt, and homemade jams. For those seeking culinary exploration, the hotel can recommend nearby dining establishments that highlight authentic local flavors. This approach allows visitors to enjoy quality food without compromising on convenience.

Activities

Playa Palms Beach Hotel is located near various activities and attractions, including stunning cenotes, archaeological sites, and the tranquil beaches of Cozumel. Guests can easily partake in water sports, jungle tours, or explore Mayan villages with assistance from the hotel's tour desk. Every adventure is easily accessible within a short distance, enhancing the overall experience.

Highlights

Location: Steps from the renowned 5th Avenue

Accommodations: Intimate beachfront rooms with ocean views

Services: Dedicated concierge for custom tours

Dining: Continental breakfast served on room balconies

Activities: Easy access to snorkelling and diving experiences

“This boutique hotel understands the appeal of Playa del Carmen: vibrant but also deserving of relaxation. Located steps from 5th Avenue, the property stands out for its personalized approach. The palapa-roofed architecture and in-room breakfasts enjoyed on private balconies create a memorable experience.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Room FeaturesOcean View Bliss

Our room's private balcony overlooked turquoise waters. Sipping morning coffee with that view was unforgettable.

Carlos from Spain

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BathroomSpa-Like Escape

The bathroom felt luxurious with its rainfall shower and premium organic toiletries. Pure relaxation!

Mei from China

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DiningTastes of Mexico

The on-site restaurant served authentic Mexican dishes with the freshest ingredients. Delicious every time!

Jean-Pierre from France

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BedroomSleep Sanctuary

The king-size bed was incredibly comfortable, with plush pillows that gave us restful nights. A true haven.

Oliver from Australia

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Select your room type

Playa Palms Beach Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Apartment

2 persons

700 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Ocean View Studio

2 persons

530 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Studio Garden View

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Ocean Front Studio

2 persons

550 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Playa Palms Beach Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Playa Palms Beach Hotel Location

1A Av. Nte. Zona Federal Maritima Mxa. 023, Playa del Carmen, Mexico, 77710

Map view

1A Av. Nte. Zona Federal Maritima Mxa. 023, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Los Fundadores Park

3200 ft

Beach

Kool Beach Club

3200 ft

Gallery

La Galeria de Playa Art Gallery

2100 ft

Landmark

Caminarte

2100 ft

Beach

Mamita's Beach Club

3900 ft

Landmark

La Sirena's Fine Mexican Handcrafts

2500 ft

Landmark

Zona Arqueologica Playa del Carmen

4300 ft

Church

Nuestra Senora del Carmen Catholic Church

1.0 mi

Gallery

Tierra Huichol

3700 ft

Landmark

La 5ta Hacienda

3800 ft

Landmark

Corazon de Mexico

4000 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1100 ft

Mall

Quinta Alegria Shopping Mall

1500 ft

Museum

3D Museum of Wonders

1600 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1500 ft

Night club

Coco Bongo

1000 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

800 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1100 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

1300 ft

Gallery

Riviera Art Gallery

1400 ft

Beach

Playacar

2000 ft

Aquarium

Aquarium Beach

1000 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1800 ft

5ta Avenida

Galeria de Arte 5ta Avenida

2000 ft

Night club

Blue Parrot

200 ft

Night club

Mandala Playa del Carmen

400 ft

Shopping Area

Plaza Calle Corazon

600 ft

Night club

Salon Salsanera

800 ft

Casino

Grand Riviera Casino

1400 ft

Night club

Club 01

1100 ft

Restaurants

Indigo Beach

400 ft

Calle 14 & the Beach

Off The Vine

200 ft

Calle Quinta Avenida y Calle 40

Lido Club de Playa

700 ft

Avenida 1 Norte Bis Entre Calle 10 y 12

Blue Parrot Restaurant

500 ft

Calle 12

Aldea Corazon

1100 ft

5a. Avenida Col. Centro

Zenzi Beach Bar & Restaurant

1000 ft

10th Street And the Beach Centro

100% Natural

1000 ft

5a. Avenida Entre Calle 10 Y Calle 12

Tequila Barrel

800 ft

5 Avenida Between 10th And 12th

La N 20 Cantina

700 ft

5a. Avenida Norte 12 Norte

Explore Playa del Carmen

Activities Near Playa Palms Beach Hotel

Quinta Avenida

4 minutes' walk

Vibrant shopping and dining street known for local boutiques and lively atmosphere, perfect for a leisurely stroll.

3D Museum of Wonders

6 minutes' walk

An interactive art museum featuring mind-bending optical illusions and 3D artworks ideal for all ages.

Los Fundadores Park

12 minutes' walk

Relaxing park famous for its Mayan portal sculpture and beachfront events, great for picnics and sunset views.

Coco Bongo

4 minutes' walk

Renowned nightlife venue offering spectacular shows with music, acrobatics, and vibrant atmosphere for party enthusiasts.

Water Sports at Mamita's Beach Club

17 minutes' walk

Exciting water sports including paddleboarding and jet skiing available with rentals, perfect for adventure seekers.

Yoga at Indigo Beach

2 minutes' walk

Relaxing beach yoga sessions offered with stunning ocean views, great for mindfulness and rejuvenation.

Indigo Beach

2 minutes' walk

Casual beachside restaurant offering delicious seafood and cocktails with stunning views of the Caribbean Sea.

Blue Parrot Restaurant

2 minutes' walk

Lively beachfront restaurant known for its local dishes and vibrant nightlife scene. Reservations recommended.

Lido Club de Playa

4 minutes' walk

Charming eatery featuring fresh local cuisine and a relaxed vibe, perfect for brunch or sunset dinners.

Coco Bongo

4 minutes' walk

Energetic venue famous for captivating performances and dance parties-ideal for a fun night out.

La Sirena's Fine Mexican Handcrafts

10 minutes' walk

Unique shopping experience featuring artisan crafts and local goods, a perfect spot for souvenirs.

Getting around

City Centre

Playa del Carmen8 min · 2000 ft

Airports

Aeropuerto de Playa del Carmen (PCM)20 min · 1.0 mi

Cozumel (CZM)52 min · 21.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$7 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

Spanish, Russian

Year renovated:

2009

Number of rooms:

Reviews and Ratings

Feedback about Playa Palms Beach Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Playa Palms Beach Hotel, with its excellent location, provides a tranquil experience despite being just a block away from the vibrant 5th Avenue. Guests appreciate the spacious rooms equipped with kitchenettes, TVs, and ample storage, as well as the convenience of enjoying breakfast in their rooms or on their balconies. Some guests have mentioned that the hammocks on the balcony weren't very comfortable, but overall, the hotel's proximity to the beach, combined with amenities like the swimming pool and optional breakfast, make it a popular choice for those seeking both relaxation and access to Playa del Carmen's attractions.

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Review score

Based on 762 verified reviews

8.6/10

Great

89%

Recommend

Location

9.1/10

Staff

9.1/10

Paid Wi-Fi

6.5/10

Facilities

8.5/10

Pros

Helpful staff

Delicious breakfast

Ocean view room

Cons

Noisy cleaners

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Playa Palms Beach Hotel

Is the private beach easily accessible from the hotel, or will I need to travel to get there?

5 December 2024

The private beach club is conveniently situated right next to the hotel, providing direct beach access for guests.

Can I smoke on my room's private balcony or terrace?

12 January 2025

Yes, smoking is allowed on the balcony or terrace, provided the balcony door is closed and that an ashtray is used.

Can I expect there to be a sofa bed in my room as shown in the photos?

22 February 2025

The one-bedroom suites feature sofa beds that match the images presented.

Do the oceanfront studios offer a balcony and direct beach access?

15 March 2025

Oceanfront studios include their own balconies, granting immediate access to the beach.

Are there public beaches nearby that I can access during my stay?

28 April 2025

Yes, the nearby beaches are public and available for guests to enjoy.

What are the costs for the airport shuttle service? Will I need to book it in advance?

10 May 2025

Private transportation to and from the airport is available, costing $150.00 USD for a round-trip or $79 USD for a one-way trip. Reservations should be made by providing flight details via email.

Is breakfast available at the hotel?

7 June 2025

Yes, a breakfast service is offered at an affordable price, which can be enjoyed on your balcony or at the beach.

Is there complimentary parking on the property?

23 July 2025

There is no free parking available, but parking meters are in operation in the vicinity.

What activities can I explore in Playa del Carmen from the hotel?

30 August 2025

Guests can enjoy a variety of activities including scuba diving, snorkeling, beach lounging, and exploring local cultural sites. The hotel is also a short walk away from the vibrant 5th Avenue.

Is there a COVID-19 testing option available at the hotel?

18 September 2025

Yes, on-site COVID testing is available for an added cost, and appointments must be scheduled through the front desk in advance.