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From56US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sayil Avenue Sm 4-07 Malecon, Cancun, Mexico, 77500
-
Close to the Plaza de Toros Cancun
Great
8.2
7.3
/10
4.3
3.4
/5

Location

Krystal Urban Cancun & Beach Club offers an exceptional location in the Malecón Américas area. The nearest beaches are just a 10-minute drive away, providing easy access to sun and sand. Guests can explore nearby attractions like Plaza de Toros Cancún and shopping malls, both within walking distance.

Rooms

The hotel boasts 246 spacious rooms with panoramic views of the Caribbean Sea or Nichupté lagoon. Accommodations include options like the Deluxe Executive Double Suite, featuring a living room and kitchen area for added convenience. Each room is equipped with essential amenities for both relaxation and productivity.

Beach Club Access

Guests at Krystal Urban Cancun can enjoy exclusive access to the beach club located at the Krystal Cancún hotel. Transportation to the beach club is provided to enhance the beach experience. This facility allows visitors to unwind by the sea while staying close to city attractions.

Dining Options

On-site dining includes a buffet and à la carte service at the hotel's restaurant, along with a café for convenient meals. Guests can indulge in a variety of dishes that capture the essence of local and international cuisine. As part of the experience, the café features offerings from .

Business Facilities

Krystal Urban Cancun supports business travelers with a dedicated business center and multiple event spaces. The hotel hosts 9 event rooms capable of accommodating up to 500 guests, making it suitable for various gatherings. Meeting and banquet services are available to elevate corporate and social events.

Highlights

Location: Malecón Américas area, 10 min from beaches .

Rooms: 246 spacious rooms with panoramic views .

Beach Club: Exclusive access at Krystal Cancún hotel .

Dining: Restaurant with buffet and a la carte options .

Business: 9 event rooms for meetings and banquets .

“In my opinion, this hotel aims to deliver a comfortable base for exploring Cancun, especially for those mixing business with leisure. I noted the convenience of direct transport to a beach club and well-equipped event spaces. Despite some opinions, it appears to me to offer a practical blend of city access and resort amenities.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Krystal Urban Cancun & Beach Club offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Room Beach Club Access
2 persons
420 sq. feet 
2 Double beds
Shower
Balcony
Standard Double Room Beach Club Access
2 persons
420 sq. feet 
2 Double beds
Shower
Balcony
Standard King Room Beach Club Access
2 persons
420 sq. feet 
1 King-size bed
Shower
Balcony
Standard Room w or Two Double Beds Beach club access
2 persons
420 sq. feet 
2 Double beds
Shower
Balcony
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Price and Room Availability Calendar

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Facilities

Krystal Urban Cancun & Beach Club offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Lift
  • Coffee shop

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Rooftop pool
  • Garden area

Room features

  • Air conditioning
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Krystal Urban Cancun & Beach Club, dining reflects the vibrant spirit of the destination with family-friendly options that celebrate American cuisine. The inviting atmosphere allows guests to savor culinary delights while basking in the charm of Cancun's lively energy.
Krystal Urban Cancun & Beach Club Restaurant photo
Krystal Urban Cancun & Beach Club Restaurant photo

Restaurante Aquamarina

American
Ambiance
Family-friendly with a warm and welcoming setting, making it perfect for gatherings and casual meals.
Key Offerings
Enjoy a variety of classic American dishes, perfect for breakfast, lunch, or dinner. The restaurant's atmosphere is ideal for sharing moments with family or friends, ensuring a delightful dining experience.
Reservation
Not needed.
Open daily from 07:00 to 23:00.

Krystal Urban Cancun & Beach Club Location

Sayil Avenue Sm 4-07 Malecon, Cancun, Mexico, 77500
Map view
Sayil Avenue Sm 4-07 Malecon, Cancun, Mexico, 77500
Nearby
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
700 ft
Calle Fuego #2
Amigos de Sian Ka'an
0 ft
Event hall
B2B Center Cancun
0 ft
Restaurants
La Vicenta Cancun
1000 ft
Av. Sayil Lote 2 Plaza Azuna
La O11CE GastroBar
500 ft
Avenue Sayil Solare Plaza
Mc Cartys Irish Pub
500 ft
Avenida Bonampak Esq. Av. Sayil Plaza Solare Local 222
La Barbacoa de la Tulum
800 ft
Avenue Sayil Sm 4 a Local 18
Mc Carthy's Irish Pub
500 ft
Av. Bonampak S/N
El Pirata Cojo
800 ft
Av. Bonampak SM 4 a Plaza de Toros
La Playita Restaurante Bar Cancun
700 ft
Av. Bonampak Local 1 Sm. 4 Mz. 10 Lote 60 Frente De La Plaza De Toros
Johnny Rockets Plaza Las Americas
600 ft
Av Bonampak y Av Sayil Mz 1 Lte 1 Sm 6 Loc 39 Plaza Las Americas
La Guada Restaurante Cantina
600 ft
Av. Bonampak esq. Sayil
Wing's Army Cancun
700 ft
AVE Bonampak y Sayil SM6 M5 L2 Location #1
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Palapas, Cancun
25 minutes' walk
A vibrant public square known for its local food stalls and artisan crafts, perfect for immersing in local culture.
Malecon Tajamar
10 minutes' walk
A scenic waterfront promenade featuring art installations, shops, and stunning views of the lagoon.
Plaza de Toros Cancun
3 minutes' walk
A bullring that hosts various events, including concerts and cultural shows, showcasing local traditions.
Playa Las Perlas
25 minutes' walk
A beautiful beach ideal for swimming and relaxing, with facilities and water sports available for rent.
Yoga Classes at Amigos de Sian Ka'an
1 minute' walk
Relaxing yoga sessions available near the hotel, providing a tranquil experience for mindfulness and wellness.
La O11CE GastroBar
2 minutes' walk
A modern gastro bar featuring fusion dishes and craft cocktails in a lively atmosphere, perfect for casual dining.
La Barbacoa de la Tulum
3 minutes' walk
Specializes in traditional Mexican barbecue with a cozy atmosphere, great for enjoying authentic local flavors.
Mc Carthy's Irish Pub
2 minutes' walk
A lively pub with a great selection of beers, live sports, and regular events like trivia and karaoke nights.
Ceviche Square
10 minutes' walk
Known for its live music performances and vibrant atmosphere, offering a taste of local nightlife for all ages.
Getting around
City Centre
Cancun35 min  ·  1.8 mi
Airports
Cancun International Airport (CUN)26 min  ·  10.5 mi
Isla Mujeres, Quintana Roo (ISJ)27 min  ·  10.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at MXN 38 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 345 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
18
Number of rooms:
246

Reviews and Ratings

Feedback about Krystal Urban Cancun & Beach Club from previous guests about their experience.
Review score
Based on 1390 verified reviews
7.8/10
Very good
75%
Recommend
Breakfast
7.2/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.1/10
Free Wi-Fi
8.4/10
Location
8.6/10
Paid Wi-Fi
5.9/10
Staff
8.3/10
Value for money
8.1/10
Pros
Beach club access
Helpful staff
Good breakfast
Centric location
Cons
Full parking lot
Cold food
Damp rooms
Guest reviews
based on 2989 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Krystal Urban Cancun & Beach Club
What is the distance from the hotel to the nearest beach?
5 January 2024
The closest beach is approximately 3.2 kilometers from the hotel, while the beach club at Krystal Cancun is about 9.7 kilometers away.
Can I check in earlier than the standard time?
12 February 2024
Check-in time is at 15:00. Early check-in may be possible but is subject to room availability.
Is there a shuttle service to the beach club?
20 March 2024
A free shuttle service is available to the beach club at Krystal Cancun, operating once daily and subject to availability. Reservations should be made at least 24 hours in advance.
Are there facilities for COVID-19 testing available at the hotel?
8 April 2024
Yes, a medical crew visits the hotel daily to offer COVID-19 tests to guests, with a cost of $300 USD per test.
How can guests access the hotel's beach club?
25 May 2024
Guests have free access to the beach club at Krystal Cancun, and transportation options can be arranged upon arrival.
Is breakfast included with the stay?
16 June 2024
A delicious breakfast buffet is available for guests, served from 6:30 to 11:00. Guests can choose this option during the booking process.
Is parking available, and is there a cost associated?
1 July 2024
Parking is available at an additional cost of 30 pesos per day, shared with the adjacent B2B plaza.
Are there any restrictions on using facilities from sister hotels?
23 August 2024
Access to sister hotel's facilities may be allowed; however, prior arrangements are advisable for a seamless experience.
Can luggage be stored before check-in?
14 September 2024
Yes, guests can store their luggage at the hotel before the official check-in time.
Are microwaves or fridges available in the rooms?
30 October 2024
Unfortunately, microwaves and fridges are not available in the rooms.

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