Na Balam Hotel, Isla Mujeres ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

Steps from North Beach

Great

8.3

8.4

/10

4.0

Loved by Na Balam Hotel guests

Tranquil pool
Clean rooms
Amazing location
Helpful management
Delicious breakfast

"Each morning we were given pool towels and beds were reserved at a specific area on Playa Norte."

Dawn from United Kingdom

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"The quietness and greenery of the property was exactly what I was looking for in a restorative trip."

Sarah from United States

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"We also get a "RED BED" a dedicated space on the beach with queen sized red beds one for each room."

Joseph A from United States

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Location

Na Balam Hotel is situated along the stunning shores of Isla Mujeres, providing direct access to the beach. A prime location allows for easy exploration of the island's natural beauty and nearby attractions. Guests can enjoy the serene surroundings while being just a short distance from the vibrant town center.

Accommodations

The hotel offers a range of rooms and suites, each with unique touches inspired by local culture. Many accommodations include private terraces and kitchens, enhancing the in-room experience. A variety of options cater to individuals, couples, and families alike.

Dining

On-site dining at the hotel includes Casa Rolandi, renowned for its Italian and Mediterranean cuisine. The restaurant has an extensive wine selection and features beautiful views of the Caribbean Sea. Room service is also available for guests preferring to dine in the comfort of their rooms.

Wellness

Wellness amenities at Na Balam Hotel include a tranquil outdoor pool surrounded by lush gardens. Guests can participate in yoga classes that enhance their relaxation experience. Spa services are available onsite, focusing on traditional treatments using natural products.

Activities

The hotel provides various activities for guests to explore Isla Mujeres, including fishing, snorkeling, and local tours. Excursions can be arranged to visit nearby coral reefs and wildlife sanctuaries. Bicycles are available for rent, allowing guests to navigate the island easily.

Highlights

Location: Direct access to the beach

Accommodations: Private terraces

Dining: Casa Rolandi

Wellness: Tranquil outdoor pool

Activities: Fishing, snorkeling, local tours

“The boutique hotel feels carved from the island itself, set on what many consider the finest beach in the Caribbean. Mayan-inspired cuisine and yoga classes add a layer of tranquility. It's a restful escape, conveniently close to the lively heart of Isla Mujeres.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

Spa & LeisureMagic Hands

The spa's 100-minute special was incredible! It included a massage, body scrub, and facial. Kids even loved the chocolate massage!

Olivia from Canada

Review on

DiningBeachfront Breakfast

Breakfast on the beach was a treat! Enjoyed fresh juice, coffee, and Mexican omelettes. Pancakes and waffles were also delicious.

Rajesh from India

Review on

Room FeaturesCool Paradise

The poolside suite was perfect for our family. The air con worked great! Sleeping under the palapa roof was surprisingly cool.

Emily from Australia

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BedroomComfy Beds

The rooms were clean. The beds were comfy. The grounds are tropical and garden-like, and the rooms were very clean.

Nathalie from France

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Select your room type

Na Balam Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Poolside Two Double Beds

2 persons

605 sq. feet

2 Double beds

Shower

Balcony

room details

Poolside Suite

2 persons

735 sq. feet

1 King-size bed

Shower

Air conditioning

room details

Master Suite Pool View

2 persons

690 sq. feet

1 King-size bed

Pool view

Shower

Coffee machine

room details

Two-Bedroom Suite

2 persons

1120 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Facilities

Na Balam Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
No pets allowed
24-hour security
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Diving
Snorkelling
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Outdoor dining area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Dining Onsite

At Na Balam Beach Hotel, culinary delights await at the Oceanvs Beach Club Restaurant, where the gentle breeze and stunning views enhance every meal. With a focus on Mediterranean and international fare, along with the option for Mayan and vegetarian specialties, dining here is a delightful experience, perfect for families or couples alike.

Oceanvs Beach Club Restaurant

Mediterranean and International

Ambiance

Nestled in a romantic palapa, the restaurant offers a family-friendly atmosphere with views of the beach and access to a sweet water outdoor swimming pool.

Key Offerings

Guests can savor an array of dishes, from fresh Mediterranean classics to local Mayan and vegetarian fusions, complemented by refreshing beverages perfect for a serene day by the beach.

Reservation

Open for breakfast, lunch, and dinner.

Na Balam Hotel Location

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

Map view

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico, 77400

City landmarks

Landmark

El Centro

2600 ft

Landmark

Parador Fotografico

2900 ft

Church

Parroquia Inmaculada Concepcion

2600 ft

Landmark

El Malecon

3600 ft

Landmark

Playa Sol

2400 ft

Landmark

Playa El Cocal

2700 ft

Landmark

Punta Norte Lighthouse

2200 ft

Beach

Playa Centro

2600 ft

Lighthouse

El Farito

1.2 mi

Landmark

Isla Mujeres

1.9 mi

Church

Guadalupe Chapel

2.2 mi

Store

Chedraui

2.1 mi

Landmark

Muelle publico de Isla Mujeres

2.0 mi

Landmark

Crayola House

2.3 mi

Island

JOYSXEE Floating Bottle Island

2.3 mi

School

Tortugranja

3.0 mi

Landmark

Makax Lagoon

2.5 mi

Landmark

IceBar Mexico

2.8 mi

Landmark

Shark Beach

2.8 mi

Landmark

Marina Makax

2.9 mi

Landmark

Women's Beading Cooperative

3.2 mi

Landmark

Hacienda Mundaca

3.4 mi

Church

El Sagrado Corazon de Jesus

3.2 mi

Museum

Captain Dulche's Museum

3.6 mi

Landmark

Kin Ha

4.0 mi

Nearby

Beach

Playa Norte

800 ft

Zazil-ha

Green Demon Beach Club

100 ft

Isla Mujeres

Hermosa Caleta

500 ft

Tripper

2000 ft

Restaurants

Green Demon

100 ft

Av. Zazil-Ha

Oceanus Beach Club by Na Balam

100 ft

Zazil Ha 118

Buho's

800 ft

Avenida Carlos Lazo 1 Centro - Supmza. 001

North Garden

700 ft

Carlos Lazo 14

Snapper's

800 ft

Avenida Carlos Lazo No 11

Tarzan

2000 ft

Playa Norte

Rooster Isla Mujeres

1700 ft

Mz 16 Av. Hidalgo y Guerrero Local 25

Sabor

1300 ft

Ave Adolfo Lopez Mateo Hotel Privilege Aluxes

Qubano

1900 ft

Avenida Hildago Centro - Supmza. 001

TUTURREQUE by Playa Arena

2100 ft

Avenida Miguel Hidalgo Colonia Centro

Explore Isla Mujeres

Local Highlights

Playa Norte

3 minutes walking

Famous for its powdery white sand and turquoise waters, it's perfect for sunbathing, swimming, and relaxation.

El Centro

10 minutes walking

The vibrant heart of Isla Mujeres featuring shops, local markets, and lively street performances, making it a cultural hub.

Parroquia Inmaculada Concepcion

10 minutes walking

Known for its striking architecture, this church hosts regular services and is a key site for cultural celebrations.

El Malecon

13 minutes walking

A scenic waterfront promenade lined with sculptures and local vendors, ideal for leisurely strolls and beautiful sunset views.

Snorkeling Adventures

5 minutes walking

Local tours offer thrilling snorkeling experiences around the reef, showcasing vibrant marine life. Rentals available nearby.

Yoga Classes

10 minutes walking

Participate in relaxing beachfront yoga sessions that rejuvenate the mind and body. Classes are often available in the morning.

Oceanus Beach Club by Na Balam

1 minute walking

Offers fresh seafood in a casual beachfront setting, perfect for enjoying local dishes with ocean views.

Buho's

3 minutes walking

A relaxed restaurant with a diverse menu featuring American and Mexican cuisine. Known for its delicious burgers and tacos.

Snapper's

3 minutes walking

Casual dining with a focus on fresh seafood and classic Mexican flavors, where guests can enjoy vibrant local ambiance.

Green Demon Beach Club

1 minute walking

Lively beach club offering music, drinks, and a vibrant atmosphere, perfect for meeting new people and enjoying nightlife.

Tripper

7 minutes walking

A fun bar featuring live music and themed nights, making it a great hangout for guests searching for evening entertainment.

Getting around

City Centre

Isla Mujeres5 min · 2.0 mi

Airports

Isla Mujeres (ISJ)28 min · 1.4 mi

Cancun (CUN)53 min · 21.9 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-12:00

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Na Balam provides visitors with a free full breakfast.

Pets

Pets are not allowed.

Year renovated:

2007

Number of rooms:

Reviews and Ratings

Feedback about Na Balam Hotel from previous guests about their experience.

Review score

Based on 305 verified reviews

8.2/10

Great

83%

Recommend

Breakfast

8.4/10

Cleanliness

8.5/10

Comfort

8.5/10

Facilities

8.0/10

Free Wi-Fi

7.9/10

Location

9.4/10

Paid Wi-Fi

6.2/10

Staff

8.5/10

Value for money

7.7/10

Pros

Comfortable beds

Excellent location

Included breakfast

Shaded beach beds

Spa special

Cons

Noisy outside

No privacy

Unclean pool

based on 1024 reviews

3.5/5

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