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From241US$ /night
Check-in
04Dec2025Select date
Check-out
05Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Close to the beach
Perfect
8.2
7.7
/10

Amenities

Princess Family Club offers all-inclusive access to multiple amenities, including 13 restaurants and 19 bars throughout the resort complex. Guests can enjoy a dedicated water park designed specifically for Family Club guests. Additional services include a children's playground, teen club, and various non-motorized water sports, such as kayaking and snorkeling.

Rooms

The hotel features 144 spacious family rooms, with options like the Family Club Deluxe Junior Suite and Family Club Deluxe Junior Suite Swimout. Each room is fully equipped with amenities including a hot tub, king-size bed, and bunk beds specifically for children. Rooms offer direct pool access, enhancing convenience for families.

Location

Situated close to Playa del Carmen, Princess Family Club provides easy access to local attractions and activities. Guests can explore nearby highlights such as Tulum and Xcaret Park, known for their natural beauty and cultural experiences. The hotel is set in an area with direct access to stunning beach waters.

Dining

Princess Family Club features a diverse range of dining options with 7 à la carte restaurants, buffets, and themed dinners tailored for families. Guests can indulge in the exclusive Pirate Buffet, known for its special focus on children's cuisine. Room service is available at an additional charge, enhancing convenience for families.

Children's Entertainment

Children aged 4 to 12 can participate in activities at the Kids Club, designed for diverse interests. The hotel offers special entertainment nightly, including mini shows, dance parties, and interactive games. Additionally, babysitting services are available to allow parents to enjoy time on their own.

Highlights

Amenities: 19 bars located throughout the resort

Dining: Themed dining experiences every week at the buffet

Entertainment: Daily shows, including dance and music events

Children's Activities: Dedicated programs tailored for ages 4-17

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
55 m² 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
55 m² 
1 King-size bed
Shower
Coffee machine

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Playa del Carmen 6.5 km
Airports
Aeropuerto de Playa del Carmen (PCM) 11.0 km
Cancun (CUN) 51.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Dining Onsite

Princess Family Club Riviera presents a delightful array of dining venues that cater to all tastes, each offering unique culinary experiences in inviting settings. From a vibrant buffet to a lively bar, families can relish memorable meals in a warm atmosphere.
Princess Family Club Riviera Playa del Carmen Restaurant photo

Exclusive Buffet

International
Ambiance
Bright and spacious, perfect for families to gather
Key Offerings
A diverse spread showcasing various international dishes for breakfast, lunch, and dinner, with an inviting environment designed for family diners.
Reservation
no
Breakfast, Lunch, Dinner; specific timings may vary

Family Club's Pirate Buffet

International
Ambiance
A whimsical and playful atmosphere themed for the whole family
Key Offerings
Special dishes crafted by a dedicated chef, ensuring that everyone from kids to adults finds something delightful to enjoy.
Reservation
no
Hours vary

Fantasy Bar

Bar snacks and drinks
Ambiance
Lively and fun, perfect for socializing and participating in daily activities
Key Offerings
An engaging space where guests can join in on fun activities hosted by animators, with a selection of refreshing drinks and snacks.
Reservation
no
Hours vary

Sunset Lobby Bar

Cocktails and light snacks
Ambiance
Sophisticated yet relaxed, located in the lobby of the Grand Sunset Hotel
Key Offerings
A tranquil setting for enjoying evening cocktails or light bites while soaking in the comfortable lobby ambiance.
Reservation
no
Hours vary

Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess
Questions of the users
About Princess Family Club Riviera
Can a room at Princess Family Club Riviera be accessed directly from a swimming pool?
12 March 2024
To enjoy direct pool access, it's best to reserve a Family Club Room Swim-Out.
If I have five children, is it possible to keep them all in one room during our stay?
5 April 2024
Rooms accommodate a maximum of five guests, so at least two rooms will be necessary for your family.
Will I be able to dine at any of the 12 restaurants in the Princess complex during my stay at the Family Club?
22 February 2024
Access is granted to all 12 restaurants across the Princess complex.
Are beverages, including soda and alcoholic drinks, covered in the all-inclusive package?
18 May 2024
Yes, the all-inclusive package encompasses all food and beverage options around the clock.
What distinguishes the Family Club from other rooms offered at the Grand Riviera Princess?
10 June 2024
The Family Club offers exclusive services and facilities tailored for families, providing a unique experience compared to other room types.
What is the recommended way to arrange transportation from the airport to the Princess Family Club?
16 July 2024
It's recommended to schedule a transfer through Best Day Travel or Nexus Tours.
Is there beach access directly from the Princess Family Club, or is transportation needed?
30 August 2024
The hotel has direct access to the beach for all guests.
Are there vegetarian or vegan meal options available at the restaurants?
24 September 2024
Yes, various vegan and plant-based meal options are available to cater to different dietary preferences.
Will it be possible to use my American Express card for payment at the property?
12 October 2024
Yes, American Express is accepted at the Princess Family Club.
What culinary options are included in the all-inclusive dining experience?
15 November 2024
The all-inclusive package offers access to 13 restaurants, including 3 buffet options and 10 à la carte choices.
What unique perks are offered when signing up with MyPrincess for bookings?
28 December 2024
Sign up with MyPrincess for benefits like a welcome cocktail, a fruit platter, and access to the exclusive Chill Out Beach Club.

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