Is COVID testing available at the resort for guests?
12 November 2024
COVID Antigen tests are offered onsite through certified independent laboratories at no cost for guests, ensuring compliance with travel regulations.
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The Royal Haciendas Resort & Spa, Playa del Carmen
300US$
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Up to 10% cheaper
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Key details
About the Hotel
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to the beach
Great
8.4
4.7
4.1
Loved by The Royal Haciendas Resort & Spa guests
"The new waterpark for the kids was great."
"The pools are amazing and where we spent the week!"
"The grounds are all very well maintained - indoors and outdoors."
Amenities
The Royal Haciendas Resort & Spa includes a full-service spa that offers facials, massages, and wellness treatments using natural ingredients. There are six swimming pools, including one for children and another specifically for adults. The resort also provides non-motorized water sports such as snorkeling and kayaking.
Rooms
The Royal Haciendas boasts a variety of accommodations, including
Location
Situated in Playa del Carmen, the hotel provides easy access to several attractions and shopping areas.
Family-Friendly Activities
The Royal Haciendas offers various programs for children, including a supervised
Dining
On-site dining options at The Royal Haciendas include five restaurants serving a diverse range of cuisines, from traditional Mexican to Asian fusion. Guests can dine at
Highlights
Location: Close to Fifth Avenue and Xcaret
Rooms: Deluxe Two-Bedroom Master Suites for family stays
Dining: 5 restaurants and 24-hour room service
Family Activities: Supervised Kids Club and Aqua Park
“This Playa del Carmen property stands out as a true hacienda-inspired resort, not just in architecture but in the spaciousness and service it cultivates. I'm struck by the consistent praise for the staff, who seem to genuinely connect with guests, creating a familial atmosphere that's rare in a resort of this size, and the all-inclusive package seems comprehensive, allowing for a truly carefree vacation.”
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Select your room type
The Royal Haciendas Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Run of the House
2 persons
400 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite
2 persons
400 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Deluxe Junior Suite Beachfront
2 persons
400 sq. feet
2 Double beds
Coffee machine
Balcony
room details
Deluxe One-Bedroom Suite Beachfront
2 persons
1045 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Facilities
The Royal Haciendas Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- ATM/Cash machine
- Hairdresser
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Aerobics
Guest Parking
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Picnic area/ Tables
- Dinner
Children
- Cots
- Babysitting/Child services
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At The Royal Haciendas Resort & Spa, dining is a delightful affair with a variety of options that blend the local vibrance of Playa del Carmen with global influences. Guests can indulge in an array of culinary experiences-from traditional Mexican to exotic Asian dishes-all within inviting settings that promise comfort and warmth.
Los Murales
Mediterranean, Mexican, International
Ambiance
Traditional and welcoming, perfect for leisurely dinners
Key Offerings
Highlights include succulent lobster and selected prime fish fillets, along with flambéed desserts prepared tableside to add a touch of flair.
Reservation
Recommended.
Open for dinner from 5:00 PM to 10:00 PM daily.
Kinoko
Cantonese, Chinese, Japanese, Thai
Ambiance
Cozy and traditional, with an inviting atmosphere for family and friends
Key Offerings
Features a variety of dishes including fresh sushi, fragrant Thai curries, and flavorful stir-fries, bringing the spirit of Asia to your plate.
Reservation
Recommended.
Open for dinner from 5:30 PM to 10:00 PM daily.
La Palapa del Sol
Mexican, International
Ambiance
Family-friendly and vibrant, with an open-air dining experience that blends indoor comfort with outdoor freshness
Key Offerings
Offers a mix of local Mexican favorites and international fare, complemented by specialty beverages and enjoyment throughout breakfast, lunch, and dinner.
Reservation
Not needed.
Open daily from 7:00 AM to 10:00 PM.
The Royal Haciendas Resort & Spa Location
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Cancun-Chetumal Highway Km 289+10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
2.8
mi
Beach
Point Esmeralda
1.0
mi
Beach
Grand Coral Beach Club
2800 ft
Landmark
Church of Guadalupe
1.5
mi
Golf Course
Grand Coral Golf Riviera Maya
3100 ft
Beach
Xcalacoco
3900 ft
Landmark
Playa
1.7
mi
Gallery
Galeria Luis Sottil
1.3
mi
Beach
Punta Esmeralda Beach
1.0
mi
Landmark
Playa Publica 88
1.3
mi
Landmark
Go Natural Explorers
1.2
mi
Gallery
Amate Gallery
1.3
mi
Landmark
Martina Beach Club
1.9
mi
Landmark
Punta Bete
1.5
mi
Landmark
Kingdom Hall of Jehovah's Witnesses
1.6
mi
Landmark
Xavage Park by Xcaret
1.8
mi
Landmark
La 5ta Hacienda
2.0
mi
Gallery
Tierra Huichol
2.0
mi
Landmark
Punta Venado Bike Park
1.8
mi
Landmark
28 de Julio Square
1.7
mi
Landmark
Cenote Misterio Maya
1.9
mi
Landmark
Xca-Ha Park
1.7
mi
Landmark
The Union
2.0
mi
Beach
Shangri-la's Beach
2.0
mi
Landmark
Dive Sites
2.0
mi
Beach
Mamita's Beach Club
2.2
mi
Landmark
Shangri-la Caribe Beach Village Resort
2.0
mi
Landmark
Punta Venado
2.4
mi
Beach
Kool Beach Club
2.3
mi
Landmark
tree of 18m diameter
2.1
mi
Nearby
Beach
Grand Coral Beach Club
2800 ft
Golf Course
Grand Coral Golf Riviera Maya
3100 ft
Restaurants
Tributo Restaurant & Bar
1.8
mi
Calle Quinta Avenida 10
El Pez Guevon
1.7
mi
Av. 10 / 8y 10 Centro
Explore Playa del Carmen
Local Experiences
Point Esmeralda
10-minute drive
A beautiful beach with calm waters, perfect for swimming and sunbathing. Ideal for families and relaxation.
Grand Coral Beach Club
20-minute walk
Exclusive beach club featuring a stunning beachfront and facilities for sun loungers. Great for a leisurely day at the beach.
Church of Guadalupe
5-minute drive
A striking architectural landmark with beautiful views from its hilltop location. Offers a peaceful escape and local insight.
El Pez Guevon
10-minute drive
A vibrant restaurant known for its fresh seafood and casual atmosphere. Great local dishes with vegetarian options.
Tributo Restaurant & Bar
15-minute drive
Offers gourmet dining with a mix of Mexican and international flavors, featuring an extensive cocktail menu.
La 5ta Hacienda
10-minute drive
A lively nightlife spot featuring dance floors and themed nights for all ages. Ideal for a fun night out.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
4
Number of rooms:
7
Former name
the royal haciendas all inclusive
Reviews and Ratings
Feedback about The Royal Haciendas Resort & Spa from previous guests about their experience.
Pros
Spotless place
Friendly staff
Tasty breakfast
Huge rooms
Clean beach
Cons
Time share
Poor service
Slow service
Guest reviewsOpen reviewsQuestions of the users
About The Royal Haciendas Resort & Spa
Are there shuttle services from Cancun airport to the resort included in my all-inclusive booking?
10 December 2024
Shuttle transportation to and from Cancun airport is not included in reservations and incurs additional charges. It must be reserved and paid for at least 48 hours prior to arrival.
What kind of views can guests enjoy from the suites?
20 October 2024
Guests can choose between ocean view suites, offering glimpses of the pool and property, or beachfront suites that provide unobstructed sea views.
How many guests can comfortably fit in a one-bedroom suite with my young children?
15 November 2024
To ensure proper accommodation, please provide the total number of guests booking. Generally, a one-bedroom suite can accommodate a family, with children staying free.
Is the beach cleaned regularly, and how is the seaweed situation?
5 January 2025
Beach cleanings are conducted frequently, maintaining a pleasant environment for guests. The volume of seaweed is moderated regularly.
Can my family of seven, including a one-year-old, stay in a two-bedroom suite together?
22 January 2025
Yes, accommodations can be arranged for a group that includes children, such as a family of four adults and three children, including an infant.
Does the deluxe one-bedroom suite feature a hot tub on the balcony?
30 March 2025
Yes, the deluxe one-bedroom suite comes equipped with a jacuzzi on the balcony for a relaxing experience.
Are baby cribs available for families traveling with infants?
18 February 2025
Cribs are available upon request; however, no additional baby beds or rollaway beds are provided for older children.
What are the transportation options to the beach from the resort?
27 April 2025
The resort's private beach is within walking distance, providing effortless access for guests to enjoy the sun and sea.
Are the restaurants at the resort fully operational and do they have updated menus?
14 May 2025
The resort's restaurants are fully operational, offering a diverse range of culinary options. Menus can be viewed via the restaurant app available on the official site.
What is the transportation schedule for the shuttle to Playa del Carmen?
11 June 2025
The shuttle service to Playa del Carmen operates at scheduled times, typically 10:15 AM, 5:30 PM, and 6:30 PM, subject to availability.
Is the spa included in the all-inclusive package, or is it an additional cost?
8 July 2025
The spa services are separate from the all-inclusive package and incur an additional cost; only meals and beverages are included.Next best alternative
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