The Royal Haciendas Resort & Spa, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Close to the beach

Great

8.4

/10

4.8

Loved by guests

Spacious rooms
Friendly staff
Clean resort
Delicious food
Heated pools

"The new waterpark for the kids was great."

fsuqb from United States

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"The pools are amazing and where we spent the week!"

pmiskow5 from United States

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"The grounds are all very well maintained - indoors and outdoors."

Georgina from United Kingdom

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Amenities

The Royal Haciendas Resort & Spa includes a full-service spa that offers facials, massages, and wellness treatments using natural ingredients. There are six swimming pools, including one for children and another specifically for adults. The resort also provides non-motorized water sports such as snorkeling and kayaking.

Rooms

The Royal Haciendas boasts a variety of accommodations, including Deluxe Junior Suites and Deluxe Two-Bedroom Master Suites. Each suite offers spacious layouts, with the largest suite measuring 1,445 ft² and accommodating up to six adults. Guests can enjoy stunning views of the ocean or beachfront from their room.

Location

Situated in Playa del Carmen, the hotel provides easy access to several attractions and shopping areas. Fifth Avenue is just 11 minutes away by car, while Xcaret is a 15-minute drive. The Cancun Airport is located approximately 30 minutes from the resort.

Family-Friendly Activities

The Royal Haciendas offers various programs for children, including a supervised Kids Club that operates from 9 a.m. to 6 p.m. The Aqua Park features new water games for kids aged 3 to 12, ensuring plenty of fun. Families can participate in daily activities such as aerobics, yoga, and crafts.

Dining

On-site dining options at The Royal Haciendas include five restaurants serving a diverse range of cuisines, from traditional Mexican to Asian fusion. Guests can dine at Kinokó for a taste of Japanese and Thai dishes or experience local flavors at La Palapa del Sol. Room service is available 24 hours a day for convenience.

Highlights

Location: Close to Fifth Avenue and Xcaret

Rooms: Deluxe Two-Bedroom Master Suites for family stays

Dining: 5 restaurants and 24-hour room service

Family Activities: Supervised Kids Club and Aqua Park

“This Playa del Carmen property stands out as a true hacienda-inspired resort, not just in architecture but in the spaciousness and service it cultivates. I'm struck by the consistent praise for the staff, who seem to genuinely connect with guests, creating a familial atmosphere that's rare in a resort of this size, and the all-inclusive package seems comprehensive, allowing for a truly carefree vacation.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Children's AmenitiesKids' Paradise

The kids' club had themed evening events, a mini water park and a varied games to entertain the children.

Charlie from Australia

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DiningFoodie Heaven

Dinner offers themed nights with diverse food. The presentation of the Mexican Coffee was mesmerizing.

Mei from China

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Spa & LeisureYoga Bliss

Daily yoga sessions offered instruction in both Spanish and English for all skill levels.

Rajesh from India

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Room FeaturesSpacious Retreat

Rooms are spotless and very spacious, with well-stocked minibars for enjoying drinks on the porch.

Isabelle from France

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Run of the House

2 persons

400 sq. feet

2 Double beds

Coffee machine

Balcony

room details

Deluxe Junior Suite

2 persons

400 sq. feet

2 Double beds

Coffee machine

Balcony

room details

Deluxe Junior Suite Beachfront

2 persons

400 sq. feet

2 Double beds

Coffee machine

Balcony

room details

Deluxe One-Bedroom Suite Beachfront

2 persons

1045 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Yoga class
Aerobics

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Dinner

Children

Cots
Babysitting/Child services
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

At The Royal Haciendas Resort & Spa, dining is a delightful affair with a variety of options that blend the local vibrance of Playa del Carmen with global influences. Guests can indulge in an array of culinary experiences-from traditional Mexican to exotic Asian dishes-all within inviting settings that promise comfort and warmth.

The Royal Haciendas Resort & Spa Playa del Carmen Restaurant photo The photo shows the interior of a restaurant, likely located in a tropical or resort setting, given the thatched roof and the presence of palm trees within the dining area. The restaurant has a spacious, open layout with high ceilings.

The walls ar

The Royal Haciendas Resort & Spa Playa del Carmen Restaurant photo The photo shows the reception desk area of "The Royal Haciendas". The reception desk is long and curved, made of a dark brown countertop with a lighter brown panel underneath. Behind the desk, the walls are a warm yellow color and adorned with large,

The Royal Haciendas Resort & Spa Playa del Carmen Restaurant photo The photo shows the interior of a spacious, high-ceilinged dining area, likely in a resort or upscale restaurant. The architecture features a striking, peaked roof constructed from natural materials, possibly thatch or woven reeds, creating a warm an

Los Murales

Mediterranean, Mexican, International

Ambiance

Traditional and welcoming, perfect for leisurely dinners

Key Offerings

Highlights include succulent lobster and selected prime fish fillets, along with flambéed desserts prepared tableside to add a touch of flair.

Reservation

Recommended.

Open for dinner from 5:00 PM to 10:00 PM daily.

Kinoko

Cantonese, Chinese, Japanese, Thai

Ambiance

Cozy and traditional, with an inviting atmosphere for family and friends

Key Offerings

Features a variety of dishes including fresh sushi, fragrant Thai curries, and flavorful stir-fries, bringing the spirit of Asia to your plate.

Reservation

Recommended.

Open for dinner from 5:30 PM to 10:00 PM daily.

La Palapa del Sol

Mexican, International

Ambiance

Family-friendly and vibrant, with an open-air dining experience that blends indoor comfort with outdoor freshness

Key Offerings

Offers a mix of local Mexican favorites and international fare, complemented by specialty beverages and enjoyment throughout breakfast, lunch, and dinner.

Reservation

Not needed.

Open daily from 7:00 AM to 10:00 PM.

Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Map view

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

2.8 mi

Beach

Point Esmeralda

1.0 mi

Beach

Grand Coral Beach Club

2800 ft

Landmark

Church of Guadalupe

1.5 mi

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Beach

Xcalacoco

3900 ft

Landmark

Playa

1.7 mi

Gallery

Galeria Luis Sottil

1.3 mi

Beach

Punta Esmeralda Beach

1.0 mi

Landmark

Playa Publica 88

1.3 mi

Landmark

Go Natural Explorers

1.2 mi

Gallery

Amate Gallery

1.3 mi

Landmark

Martina Beach Club

1.9 mi

Landmark

Punta Bete

1.5 mi

Landmark

Kingdom Hall of Jehovah's Witnesses

1.6 mi

Landmark

Xavage Park by Xcaret

1.8 mi

Landmark

La 5ta Hacienda

2.0 mi

Gallery

Tierra Huichol

2.0 mi

Landmark

Punta Venado Bike Park

1.8 mi

Landmark

28 de Julio Square

1.7 mi

Landmark

Cenote Misterio Maya

1.9 mi

Landmark

Xca-Ha Park

1.7 mi

Landmark

The Union

2.0 mi

Beach

Shangri-la's Beach

2.0 mi

Landmark

Dive Sites

2.0 mi

Beach

Mamita's Beach Club

2.2 mi

Landmark

Shangri-la Caribe Beach Village Resort

2.0 mi

Landmark

Punta Venado

2.4 mi

Beach

Kool Beach Club

2.3 mi

Landmark

tree of 18m diameter

2.1 mi

Nearby

Beach

Grand Coral Beach Club

2800 ft

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Restaurants

Tributo Restaurant & Bar

1.8 mi

Calle Quinta Avenida 10

El Pez Guevon

1.7 mi

Av. 10 / 8y 10 Centro

Explore Playa del Carmen

Local Experiences

Point Esmeralda

10-minute drive

A beautiful beach with calm waters, perfect for swimming and sunbathing. Ideal for families and relaxation.

Grand Coral Beach Club

20-minute walk

Exclusive beach club featuring a stunning beachfront and facilities for sun loungers. Great for a leisurely day at the beach.

Church of Guadalupe

5-minute drive

A striking architectural landmark with beautiful views from its hilltop location. Offers a peaceful escape and local insight.

Water Sports at Grand Coral Beach

20-minute walk

Exciting water activities such as snorkeling and paddleboarding available for thrill-seekers of all ages.

Wellness Spa Retreat

10-minute drive

Relaxing spa options featuring massages and wellness treatments. Perfect for solo travelers seeking rejuvenation.

El Pez Guevon

10-minute drive

A vibrant restaurant known for its fresh seafood and casual atmosphere. Great local dishes with vegetarian options.

Tributo Restaurant & Bar

15-minute drive

Offers gourmet dining with a mix of Mexican and international flavors, featuring an extensive cocktail menu.

Teatro de la Ciudad

10-minute drive

A local theater showcasing live performances and cultural events. Great for families and live music enthusiasts.

La 5ta Hacienda

10-minute drive

A lively nightlife spot featuring dance floors and themed nights for all ages. Ideal for a fun night out.

Getting around

City Centre

Playa del Carmen7 min · 2.8 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)11 min · 4.2 mi

Cancun International Airport (CUN)79 min · 32.4 mi

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

A continental breakfast is served at affordable prices.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

the royal haciendas all inclusive

Questions of the users

About The Royal Haciendas Resort & Spa

Is COVID testing available at the resort for guests?

12 November 2024

COVID Antigen tests are offered onsite through certified independent laboratories at no cost for guests, ensuring compliance with travel regulations.

Are there shuttle services from Cancun airport to the resort included in my all-inclusive booking?

10 December 2024

Shuttle transportation to and from Cancun airport is not included in reservations and incurs additional charges. It must be reserved and paid for at least 48 hours prior to arrival.

What kind of views can guests enjoy from the suites?

20 October 2024

Guests can choose between ocean view suites, offering glimpses of the pool and property, or beachfront suites that provide unobstructed sea views.

How many guests can comfortably fit in a one-bedroom suite with my young children?

15 November 2024

To ensure proper accommodation, please provide the total number of guests booking. Generally, a one-bedroom suite can accommodate a family, with children staying free.

Is the beach cleaned regularly, and how is the seaweed situation?

5 January 2025

Beach cleanings are conducted frequently, maintaining a pleasant environment for guests. The volume of seaweed is moderated regularly.

Can my family of seven, including a one-year-old, stay in a two-bedroom suite together?

22 January 2025

Yes, accommodations can be arranged for a group that includes children, such as a family of four adults and three children, including an infant.

Does the deluxe one-bedroom suite feature a hot tub on the balcony?

30 March 2025

Yes, the deluxe one-bedroom suite comes equipped with a jacuzzi on the balcony for a relaxing experience.

Are baby cribs available for families traveling with infants?

18 February 2025

Cribs are available upon request; however, no additional baby beds or rollaway beds are provided for older children.

What are the transportation options to the beach from the resort?

27 April 2025

The resort's private beach is within walking distance, providing effortless access for guests to enjoy the sun and sea.

Are the restaurants at the resort fully operational and do they have updated menus?

14 May 2025

The resort's restaurants are fully operational, offering a diverse range of culinary options. Menus can be viewed via the restaurant app available on the official site.

What is the transportation schedule for the shuttle to Playa del Carmen?

11 June 2025

The shuttle service to Playa del Carmen operates at scheduled times, typically 10:15 AM, 5:30 PM, and 6:30 PM, subject to availability.

Is the spa included in the all-inclusive package, or is it an additional cost?

8 July 2025

The spa services are separate from the all-inclusive package and incur an additional cost; only meals and beverages are included.