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From246US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500
-
Near the beach
Nice
6.9
7.1
/10
3.8
/5

Amenities

Krystal Grand Cancun All Inclusive offers 6 specialty restaurants that include Italian, Asian, and traditional Mexican cuisine. Guests can enjoy 5 bars and lounges, providing a diverse selection of drinks and relaxation spots. The hotel features 4 swimming pools, including an adult-only infinity pool and specially designed areas for children.

Rooms

The hotel includes 400 spacious rooms housed in 2 circular towers, with choices ranging from Standard Rooms to Deluxe Ocean Front options. Select rooms feature private balconies or terraces, many with stunning Caribbean Sea views. Accessible rooms are also available, ensuring comfort for all guests.

Location

Situated in Punta Cancun, the hotel is within close proximity to local shopping centers, dining options, and vibrant nightlife. The serene beachfront offers calm waves, making it a suitable spot for swimming and sunbathing. The central location provides easy access to local attractions and entertainment.

Family-Friendly Facilities

Krystal Grand Cancun caters to families with dedicated children's programs like Kamp Krystal, which offers supervised activities. Teenagers can enjoy the Adventure Friends program, filled with exciting events and games. Special family room options accommodate larger groups, ensuring everyone is catered to.

Dining Experience

Offering culinary variety, the hotel features multiple dining venues each specializing in different cuisines, including a ceviche and taco restaurant and an à la carte breakfast option. Guests can enjoy 24-hour room service for added flexibility during their stay. The hotel also hosts themed culinary events, enhancing the all-inclusive experience.

Highlights

Dining: 6 specialty restaurants .

Pools: 4 unique pool areas .

Family: Kamp Krystal & Adventure Friends programs .

Location: Punta Cancun, near shops and dining .

Rooms: 400 spacious accommodations with Caribbean views .

“Krystal Grand's beachfront positioning is truly privileged, placing you steps from Cancun's best nightlife and calm, swimmable waters; I think the variety of dining-six on-site restaurants-almost makes up for the spotty service some report. If you're after a family-friendly all-inclusive experience with a prime location, it's worth considering, just perhaps with tempered expectations.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Krystal Grand Cancun All Inclusive offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite 2 Double Beds
2 persons
540 sq. feet 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Suite 1 King Bed
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Krystal Grand Cancun All Inclusive offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Golf course
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Beauty treatment
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Krystal Grand Cancun All Inclusive boasts an array of vibrant dining venues that celebrate both local and international flavors. Each restaurant offers its own unique ambiance, from family-friendly settings to intimate dining experiences, ensuring that every meal is a delightful adventure for guests of all ages.
Krystal Grand Cancun All Inclusive Restaurant photo The photo shows an upscale restaurant interior, bathed in warm, inviting light. The focus is on a beautifully set table in the foreground, ready for a meal. 

The table is made of dark wood and is neatly arranged with white plates, white napkins eleg
Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a stylish and modern restaurant dining area with a focus on large windows offering a view of a twilight cityscape and a pool. 

The restaurant features several round tables, each set for dining with light-colored placemats, napkins, a
Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a brightly lit, spacious dining area, likely within a resort or upscale restaurant. The overall ambiance is warm and inviting. 

In the foreground, there's a long, rectangular wooden table set for dining. It's surrounded by red uphols

Restaurant O

Mexican, Tex-Mex, Local, International, Latin American
Ambiance
Family-friendly
Key Offerings
Experience hearty breakfast favorites and tantalizing dinners that highlight the rich tapestry of Mexican cuisine, served in a warm and inviting atmosphere.
Reservation
Not needed
Breakfast: 06:30 - 11:30; Dinner: 18:30 - 23:00

The Grill

Grill
Ambiance
Family-friendly
Key Offerings
Indulge in grilled delights for lunch and dinner, featuring savory options that cater to all tastes, served in a casual setting perfect for families.
Reservation
Not needed
Lunch: 12:30 - 17:00; Dinner: 18:30 - 23:00

Lounge and Terrace

American
Ambiance
Modern
Key Offerings
Relax in a contemporary lounge while enjoying a delightful brunch, with a chic atmosphere perfect for casual gatherings.
Reservation
Not needed
Brunch: 12:30 - 17:00

Risotto

Italian
Ambiance
Romantic
Key Offerings
Savor classic Italian dishes in an intimate setting, perfect for romantic dinners. Each plate is crafted to bring the essence of Italy to your dining experience.
Reservation
Recommended
Dinner: 18:30 - 23:00

Ayamí

Asian (Chinese, Indian, Japanese)
Ambiance
Modern
Key Offerings
Explore a fusion of Asian culinary traditions with an innovative menu in a contemporary setting, ideal for a stylish evening meal.
Reservation
Recommended
Dinner: 18:30 - 23:00

Beach Bar and Grill

International
Ambiance
Casual outdoor
Key Offerings
Enjoy light bites and refreshing drinks while soaking in the sun at the beach, perfect for a relaxed dining experience by the sea.
Reservation
Not needed
Brunch: 10:00 - 18:00

Krystal Grand Cancun All Inclusive Location

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500
Map view
Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
1300 ft
Night club
Palazzo
700 ft
Beach
Playa Forum
2000 ft
Beach
Mandala Beach Club
1500 ft
Amusement Park
Delphinus Dreams
500 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1800 ft
Night club
Mandala Nightclub
1700 ft
Night club
Daddy'O
1700 ft
Punta Nizuc - Cancún 210
Playa Lagarto
2000 ft
Restaurants
Restaurante Ayami
100 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Tradewinds Restaurant
300 ft
Boulevard Kukulcan The Royal Caribbean
La Bastille
500 ft
Boulevard Kukulcan Manzana 51
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
El Mercado
1000 ft
Boulevard Kukulcan Hyatt Ziva
Isla Contoy
700 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
La Joya
800 ft
Kukulcan Blvd 9. 5
Hacienda El Mortero
1200 ft
Blvd Kukulkal Km. 9.5
Mextreme
2200 ft
Zona Hotelera Km 9 In Front Of Convention Center
Vips
1100 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
5 minutes walking
A vibrant nightlife spot known for its spectacular shows and entertainment, perfect for enjoying a night out.
Playa Forum
Playa Forum
7 minutes walking
A bustling beach club offering sun, sand, and lively parties. Ideal for those looking to soak up the sun.
Cancun Convention Center
Cancun Convention Center
12 minutes walking
A modern facility hosting events and exhibitions, great for business travelers and networking opportunities.
Chac Mool Beach
Chac Mool Beach
19 minutes walking
A beautiful beach known for its crystal-clear waters and water activities, offering a relaxed beach day.
Delphinus Dreams
2 minutes walking
Interactive dolphin experiences and programs offerings, ideal for families and marine lovers.
Water Park at The Grand
Water Park at The Grand
20 minutes walking
A fun-filled water park with various slides and pools, perfect for thrill-seekers and families alike.
Restaurante Ayami
Restaurante Ayami
1 minute walking
Enjoy authentic Japanese cuisine in a cozy atmosphere with fresh sushi and unique dishes. Reservations recommended.
La Bastille
La Bastille
2 minutes walking
A fine dining French restaurant featuring classic dishes and an elegant setting. Ideal for romance and special occasions.
The City Nightclub
The City Nightclub
9 minutes walking
One of Cancun's largest nightclubs, featuring top DJs and a vibrant atmosphere-great for dancing and nightlife.
Mandala Beach Club
Mandala Beach Club
6 minutes walking
A lively beach club with a festive vibe, pool parties, and beautiful ocean views. Great for all ages.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.9 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Krystal Grand Cancun All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2007
Number of floors:
14
Number of rooms:
514
Former name
Hyatt Regency Cancun

Reviews and Ratings

Feedback about Krystal Grand Cancun All Inclusive from previous guests about their experience.
Review score
Based on 611 verified reviews
6.7/10
Nice
56%
Recommend
Breakfast
5.5/10
Cleanliness
7.4/10
Comfort
7.5/10
Facilities
7.0/10
Free Wi-Fi
6.9/10
Location
8.8/10
Paid Wi-Fi
8.0/10
Staff
7.4/10
Value for money
6.7/10
Pros
All-inclusive amenities
Variety of activities
Nice beach area
Helpful staff
Ocean front room
Cons
Poor food range
Old hotel
Slow service
Guest reviews
based on 6825 reviews
4/5
based on 520 reviews
6.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Krystal Grand Cancun All Inclusive
What is the ideal time to plan a visit for a beach getaway at Krystal Grand Cancun?
10 March 2024
Cancun can be enjoyed year-round, with the Krystal Grand being located on one of the best beaches in the destination.
Can you confirm if rooms at the Krystal Grand Cancun feature balconies?
15 April 2024
All accommodations in the resort come equipped with a balcony.
Could you detail what dining options are included in the all-inclusive package?
25 May 2024
Under the all-inclusive plan, all meals and beverages from the menu are included, along with stocked minibars containing water and sodas. Enjoy a wide selection of culinary delights!
Is 24-hour room service available for Altitude Room guests?
30 June 2024
Yes, room service operates 24 hours a day for all guests, including those in the Altitude section.
What wellness services are accessible during a visit?
12 July 2024
Spa services are available at an additional cost for those looking to indulge in relaxation and rejuvenation during their stay.
Can travelers choose an all-inclusive option when booking?
18 August 2024
Yes, various booking options are available, including All Inclusive, Bed and Breakfast, or Room Only plans.
Are there any shuttle services available from the airport to the resort?
22 September 2024
Complimentary transportation is not provided; guests are advised to reach out to AMStar, the resort's DMC partner, for transfer options.
Does the all-inclusive experience provide unlimited food and beverages?
05 October 2024
The Unlimited-Luxury(R) experience includes endless dining options, featuring both food and drink selections included in the all-inclusive price.
How many dining venues are available at Krystal Grand Cancun?
18 November 2024
Guests can choose from nine on-site dining options, including four à la carte restaurants, a buffet, a café, a cevichería/taqueria, and a grill.
Are there designated smoking areas within the resort?
02 December 2024
Yes, smoking is prohibited in rooms and balconies. However, designated smoking areas are available throughout the property.

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Rooms and Guests2 Guests, 1 Room