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From101US$ /night
Check-in
28Feb2026Select date
Check-out
01Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Steps from the beach
Great
8.1
8.6
/10
3.2
3.7
/5

Accommodations

The Reef 28 Hotel & Spa offers 120 spacious suites designed with contemporary decor. Each suite includes a private balcony, providing views of the surrounding area. Guests can opt for swim-up rooms with direct access to the pool.

Dining

Dining options include Zisi Restaurant, which serves a range of international dishes. The hotel also has a rooftop bar, where guests can enjoy cocktails with panoramic views. Room service is available 24 hours for added convenience.

Wellness and Spa

The Nalu Spa provides various treatments focusing on relaxation and rejuvenation, including massage therapies and body wraps. The wellness area includes a steam room and a fully equipped fitness center. Guests can also participate in yoga sessions held on-site.

Location

Located just a short walk from the famous Fifth Avenue, the hotel offers easy access to shops, restaurants, and nightlife. The pristine beaches are also within walking distance, enhancing the overall experience. Nearby attractions include the ancient ruins of Tulum and vibrant parks.

Entertainment

The Reef 28 Hotel & Spa features a rooftop pool with a bar, providing a lively atmosphere for relaxation. The property hosts themed events throughout the week for guests seeking entertainment. Evening entertainment options include live music and DJ performances.

Highlights

Accommodations: 120 spacious suites

Dining: Zisi Restaurant & rooftop bar

Wellness: Nalu Spa with massage therapies

Location: Short walk from Fifth Avenue

“An adults-only environment cultivates a serene atmosphere, enhanced by personalized service, and the rooftop bar stands out. The location is ideal for exploring the vibrant downtown, with easy access to Playa del Carmen Beach. From what I explored, dining is a highlight, with options ranging from Mexican to Asian cuisines crafted by a renowned chef, and wellness facilities complete the experience.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The Reef 28 Hotel & Spa (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
1080 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
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Facilities

The Reef 28 Hotel & Spa (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

The Reef 28 Hotel & Spa offers a delightful assortment of dining experiences that celebrate the rich culinary heritage of Mexico and Asia, all set in modern, inviting spaces. Guests can indulge in international flavors, unique dining atmospheres, and breathtaking views that enhance each meal.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican fine dining
Ambiance
Modern and sophisticated, featuring a contemporary design perfect for intimate dinners.
Key Offerings
Savor an exclusive menu crafted by acclaimed Chef de Cuisine, Margarita Carrillo, showcasing authentic Mexican dishes.
Reservation
Reservations are recommended.
Open daily for lunch and dinner from 12:30 PM to 10:30 PM.

El Asiático

Asian fusion
Ambiance
Modern and chic, creating a serene environment for a relaxed yet upscale dining experience.
Key Offerings
Enjoy a selection of innovative Asian dishes, perfect for an evening of culinary exploration.
Reservation
Reservations are recommended.
Open for dinner on Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM.

Veintiocho

International buffet
Ambiance
Bright and airy, this buffet restaurant offers a vibrant atmosphere for breakfast, lunch, and dinners.
Key Offerings
Delight in a sumptuous buffet featuring vegetarian, vegan, and gluten-free options, making it suitable for all dietary preferences.
Reservation
Reservations are not needed.
Open daily for breakfast from 7:00 AM to 11:00 AM and dinner from 6:00 PM to 10:30 PM.

Roof Top

Casual dining
Ambiance
A modern rooftop setting offering stunning city views and a lively atmosphere with upbeat music.
Key Offerings
Relax by the sparkling infinity pool while enjoying a selection of refreshing drinks and light bites.
Reservation
Reservations are not needed.
Open daily for lunch and dinner from 11:00 AM to 10:30 PM.

The Reef 28 Hotel & Spa (Adults Only) Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
1600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Beach
Mamita's Beach Club
1700 ft
Beach
Kool Beach Club
1000 ft
Gallery
La Galeria de Playa Art Gallery
300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
300 ft
Beach
Playacar
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Gallery
Tierra Huichol
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Beach
Playa Mamitas
1100 ft
Shopping Area
Plaza Las Americas
1200 ft
Restaurants
Ah Cacao Chocolate Cafe
500 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
400 ft
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
200 ft
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
100 ft
Avenida 1 Between Calle 26 and Calle 28
El Diez
400 ft
Quinta Avenida Cor. Calle 30
Las Helodias
300 ft
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
400 ft
Conzumel
Senor Frog's Playa del Carmen
900 ft
Calle Quinta Avenida Calle 22 Norte
La Choperia
300 ft
Avenida 5
Corazon
400 ft
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
400 ft
Calle Quinta Avenida S/N
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
11 minutes' walk
A vibrant shopping street lined with boutiques, restaurants, and cafes, perfect for strolling and people-watching.
3D Museum of Wonders
3D Museum of Wonders
13 minutes' walk
An interactive museum featuring stunning 3D art that creates optical illusions, ideal for unique photo ops.
Coco Bongo
Coco Bongo
10 minutes' walk
A famous nightclub renowned for its dazzling shows and live entertainment, offering a vibrant nightlife experience.
Aquarium Beach
Aquarium Beach
8 minutes' walk
A popular beach with calm waters, making it suitable for swimming and sunbathing, with nearby bars and eateries.
Water Sports
5 minutes' drive
Exciting options like snorkeling and parasailing are available at nearby beaches, perfect for thrill-seekers.
Yoga Classes
10 minutes' walk
Relaxing yoga sessions conducted on the beach offer a tranquil experience, with classes suitable for all levels.
Restaurante Cachito
Restaurante Cachito
1 minute' walk
A cozy spot serving authentic Mexican dishes, known for its welcoming atmosphere and hearty tacos.
Rockas Jamaican Kitchen
Rockas Jamaican Kitchen
1 minute' walk
Casual dining focused on Jamaican cuisine, featuring fresh seafood and signature jerk dishes in a laid-back setting.
Gaston Charo Art Gallery
10 minutes' walk
An art gallery showcasing contemporary art with regular exhibits; great for art lovers and enthusiasts.
Playa del Carmen Beach Clubs
9 minutes' walk
Popular beach clubs like Mamita's offer sun, drinks, and live music, creating a lively atmosphere for all guests.
Getting around
City Centre
Playa del Carmen10 min  ·  2700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)26 min  ·  1.3 mi
Cancun International Airport (CUN)84 min  ·  34.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive

Reviews and Ratings

Feedback about The Reef 28 Hotel & Spa (Adults Only) from previous guests about their experience.
Review score
Based on 989 verified reviews
8.2/10
Great
79%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
8.1/10
Location
9.1/10
Paid Wi-Fi
6.2/10
Staff
8.4/10
Value for money
8.1/10
Pros
Great location
Amazing spa
Nice restaurants
Cons
Loud music
Guest reviews
based on 1069 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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