"The rooftop is really nice with a great view - the pictures do not flatter the hotel."
Almog from Israel
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"The Food! You can only dream of having great quality food and alcohol in all inclusive, and it was beyond our expectations."
Almog from Israel
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"The room included a beautiful bathtub, full shower, very soft bed with great views of the town and ocean."
Kosette S from United States
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Accommodations
The Reef 28 Hotel & Spa offers 120 spacious suites designed with contemporary decor. Each suite includes a private balcony, providing views of the surrounding area. Guests can opt for swim-up rooms with direct access to the pool.
Dining
Dining options include Zisi Restaurant, which serves a range of international dishes. The hotel also has a rooftop bar, where guests can enjoy cocktails with panoramic views. Room service is available 24 hours for added convenience.
Wellness and Spa
The Nalu Spa provides various treatments focusing on relaxation and rejuvenation, including massage therapies and body wraps. The wellness area includes a steam room and a fully equipped fitness center. Guests can also participate in yoga sessions held on-site.
Location
Located just a short walk from the famous Fifth Avenue, the hotel offers easy access to shops, restaurants, and nightlife. The pristine beaches are also within walking distance, enhancing the overall experience. Nearby attractions include the ancient ruins of Tulum and vibrant parks.
Entertainment
The Reef 28 Hotel & Spa features a rooftop pool with a bar, providing a lively atmosphere for relaxation. The property hosts themed events throughout the week for guests seeking entertainment. Evening entertainment options include live music and DJ performances.
Highlights
Accommodations: 120 spacious suites
Dining: Zisi Restaurant & rooftop bar
Wellness: Nalu Spa with massage therapies
Location: Short walk from Fifth Avenue
“An adults-only environment cultivates a serene atmosphere, enhanced by personalized service, and the rooftop bar stands out. The location is ideal for exploring the vibrant downtown, with easy access to Playa del Carmen Beach. From what I explored, dining is a highlight, with options ranging from Mexican to Asian cuisines crafted by a renowned chef, and wellness facilities complete the experience.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxurious Master Suite
2 persons
100 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
The Reef 28 Hotel & Spa offers a delightful assortment of dining experiences that celebrate the rich culinary heritage of Mexico and Asia, all set in modern, inviting spaces. Guests can indulge in international flavors, unique dining atmospheres, and breathtaking views that enhance each meal.
Cachito
Mexican fine dining
Ambiance
Modern and sophisticated, featuring a contemporary design perfect for intimate dinners.
Key Offerings
Savor an exclusive menu crafted by acclaimed Chef de Cuisine, Margarita Carrillo, showcasing authentic Mexican dishes.
Reservation
Reservations are recommended.
Open daily for lunch and dinner from 12:30 PM to 10:30 PM.
El Asiático
Asian fusion
Ambiance
Modern and chic, creating a serene environment for a relaxed yet upscale dining experience.
Key Offerings
Enjoy a selection of innovative Asian dishes, perfect for an evening of culinary exploration.
Reservation
Reservations are recommended.
Open for dinner on Tuesday, Thursday, and Saturday from 6:00 PM to 10:30 PM.
Veintiocho
International buffet
Ambiance
Bright and airy, this buffet restaurant offers a vibrant atmosphere for breakfast, lunch, and dinners.
Key Offerings
Delight in a sumptuous buffet featuring vegetarian, vegan, and gluten-free options, making it suitable for all dietary preferences.
Reservation
Reservations are not needed.
Open daily for breakfast from 7:00 AM to 11:00 AM and dinner from 6:00 PM to 10:30 PM.
Roof Top
Casual dining
Ambiance
A modern rooftop setting offering stunning city views and a lively atmosphere with upbeat music.
Key Offerings
Relax by the sparkling infinity pool while enjoying a selection of refreshing drinks and light bites.
Reservation
Reservations are not needed.
Open daily for lunch and dinner from 11:00 AM to 10:30 PM.