Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
-
Next to the beach
Very good
7.8
7.1
/10
2.9
/5
Loved by Krystal Cancun guests
Excellent beach
Friendly staff
Daily room cleaning
Delicious breakfast
Convenient location
"The beach is truly spectacular, with perfect white sand and turquoise water."
Hedy R from United States
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"The hotel is located walking distance from a lot of shops and restaurants which was very convenient."
sarah from United States
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"The beach is beautiful, the rooms are good and the breakfast was great."
Neli from North Macedonia
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Location
Krystal Cancun is strategically placed in Punta Cancun, close to shopping centers and dining options. The hotel is just a five-minute walk from Cancun's bustling nightlife and entertainment venues. Guests can easily reach local attractions, including bars, restaurants, and the Cancun Convention Center.
Rooms
The hotel offers 502 rooms designed to accommodate a variety of guests. Visitors can choose from different room categories, including Deluxe Ocean View and Family Studios, with options for up to four guests. Many rooms provide beautiful views of the Caribbean Sea, enhancing the experience.
Dining
On-site dining at Krystal Cancun includes four restaurants, featuring Mexican dishes at Hacienda El Mortero. Guests can enjoy an à la carte menu that highlights local flavors and international cuisine. The hotel also provides three bars with a wide selection of drinks, including specialty tequilas.
Family Amenities
Krystal Cancun caters to families with children through Kamp Krystal(R), offering supervised outdoor activities. The splash pool provides fun for kids, while adults can relax at the panoramic pool or adult-only jacuzzi. Family Studios are designed to comfortably accommodate larger groups and enhance the family vacation experience.
Wellness and Entertainment
The hotel features a gym equipped with treadmills and weights, allowing guests to maintain their fitness routine. A tranquil adults-only jacuzzi faces the sea, providing a relaxing escape. Nearby, local entertainment options such as Coco Bongo can be found within walking distance.
Highlights
Location: privileged area in Punta Cancun
Dining: four restaurants with Mexican specialties
Family-Friendly: Kamp Krystal(R) for outdoor activities
Wellness: adults-only jacuzzi facing the sea
“What stands out here is the prime beachfront location in Punta Cancun, steps from shopping and nightlife. The all-inclusive meal plans are extensive and the hacienda-style restaurant adds a touch of traditional Mexico, especially with live mariachi music. For those seeking a blend of relaxation and local culture, this could be a very good choice.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
435 sq. feet
1 King-size bed and 1 Sofa bed
Sea view
Shower
Balcony
room details
Deal of the
2 persons
345 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Standard Room Two Double Beds
2 persons
345 sq. feet
2 Double beds
Shower
Air conditioning
room details
Deluxe King Room
2 persons
345 sq. feet
1 King-size bed
Shower
Balcony
room details
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Facilities
Krystal Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.4/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing
Services
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Dining Onsite
At Krystal Cancun, guests will delight in a rich tapestry of dining experiences, with an array of flavors from traditional Mexican cuisine to elegant Mediterranean dishes. Each venue offers a distinctive ambiance, inviting travelers to savor meals amid charming settings that reflect the vibrant spirit of Cancun.
Hacienda el Mortero
Mexican
Ambiance
Traditional hacienda-inspired setting that evokes the charm of Old Mexico.
Key Offerings
Indulge in high-end Mexican cuisine enlivened by the lively sounds of mariachis, creating an authentic atmosphere for brunch and dinner.
Family-friendly environment with a casual and relaxed vibe.
Key Offerings
Offering breakfast, lunch, and dinner, this restaurant is perfect for families, serving a diverse menu that caters to all tastes.
Reservation
No
Monday to Sunday 6:00 - 23:00
Las Velas
International
Ambiance
Inviting poolside bar with a family-friendly atmosphere.
Key Offerings
Enjoy breakfast, lunch, or dinner by the pool, as well as a swim-up bar for a refreshing treat in the water.
Reservation
No
Monday to Sunday 8:00 - 23:00
Mediterraneo
Mediterranean
Ambiance
Romantic dining setting perfect for intimate evenings.
Key Offerings
Savor sophisticated Mediterranean dishes for dinner, crafted to provide a culinary escape in a beautiful atmosphere.
Reservation
Yes
Monday, Wednesday to Sunday 18:00 - 23:00
Krystal Cancun Location
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Cancun Convention Center
2700 ft
Beach
Chac Mool Beach
4500 ft
Landmark
Arrecife Chitales
2700 ft
Landmark
Museo de Arte Popular Mexicano
1.4
mi
Landmark
Water Park at The Grand
5200 ft
Landmark
Parque Ventura Cancun
1.4
mi
Landmark
Yamil Lu'um Archeological Site
1.9
mi
Landmark
Scorpion's Temple ruins
1.9
mi
Beach
Playa Tortugas
1.6
mi
Aquarium
Interactive Aquarium
2.1
mi
Museum
Cancun Wax Museum
2.0
mi
Landmark
Sail Away Cancun
1.6
mi
Landmark
Bungee in Cancun
1.6
mi
Landmark
Playa Tortuga Ferry Terminal
1.6
mi
Harbour
Aquatours Cancun
1.7
mi
Landmark
Avenida Kukulkan
2.6
mi
Park
arte Garden
2.1
mi
Mall
La Madonna
2.1
mi
Beach
Playa Marlin
2.4
mi
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Experience Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
3 minutes' walk
Famous for its vibrant shows and nightlife, Coco Bongo offers a unique entertainment experience with live performances and DJs.
Chac Mool Beach
17 minutes walking
Chac Mool Beach features soft sands and clear waters, perfect for relaxation and water sports, with nearby beach clubs to enhance your visit.
Playa Forum
6 minutes' walk
A lively beachfront spot, Playa Forum is great for sunbathing, beach sports, and local restaurants that showcase fresh seafood dishes.
Museo de Arte Popular Mexicano
5 minutes' drive
Showcasing Mexican folk art, this museum offers insight into the country's culture with unique exhibits and affordable admission.
Water Sports at Chac Mool Beach
17 minutes walking
Engaging with thrilling water sports like jet skiing and parasailing, accessible at Chac Mool Beach with rentals available on-site.
Relaxing at Playa Forum
6 minutes' walk
A tranquil escape at Playa Forum, ideal for unwinding, sunbathing, and enjoying local cuisine beachside in a laid-back atmosphere.
Hacienda El Mortero
3 minutes' walk
This charming Mexican restaurant features traditional dishes, vibrant décor, and bathed in the essence of authentic local flavors.
Vips
3 minutes' walk
A casual eatery known for its extensive menu of international dishes and local favorites, perfect for families and any time of day.
The City Nightclub
7 minutes' walk
A premier nightclub featuring electrifying music and themed nights, perfect for nightlife enthusiasts looking for an exciting evening.
Mandala Beach Club
4 minutes' walk
A popular beach club offering live music, DJs, and pool parties, providing fun for visitors looking to enjoy Cancun's lively beach scene.
Getting around
City Centre
Cancun17 min
·
6.8
mi
Airports
Cancun International Airport (CUN)36 min
·
14.7
mi
Isla Mujeres, Quintana Roo (ISJ)40 min
·
16.3
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Reviews and Ratings
Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 1661 verified reviews
7.3/10
Very good
67%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Pros
Private beaches
Mini Starbucks store
Good spot
Clean place
Ocean view rooms
Cons
Broken toilet
Moldy odor
Hard beds
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Krystal Cancun
What time of year offers the best beach experience at Krystal Cancún?
15 January 2024
The beach remains stunning year-round, making it a great destination no matter when you visit.
Is there an airport transfer service available for guests arriving at Krystal Cancún?
10 February 2024
There is no direct airport transfer service, but various shuttle companies and taxis are available at the airport for your convenience.
Can I get a pick-up from the airport and find out how much it would cost?
5 March 2024
While direct airport transfers are not offered, taxis and shuttle services from the airport can be arranged easily. Contact local services for pricing information.
Is there a requirement for a deposit during the check-in process?
20 April 2024
A deposit at check-in is not mandatory, providing flexibility for guests.
What does the all-inclusive package at Krystal Cancún cover?
12 May 2024
The all-inclusive package includes all meals, national beverages, minibar access, and room service, along with dinner reservations at the à la carte restaurants.
Is alcohol included in the all-inclusive package, and are imported options available?
8 June 2024
Yes, the all-inclusive plan covers both local and imported alcoholic beverages, although availability may be subject to regulation hours.
Are there any specific age requirements for booking a stay at Krystal Cancún?
15 July 2024
Guests must be at least 18 years old to make a reservation.
Is there a pool area designed for children at the hotel?
30 July 2024
Yes, Krystal Cancún features a designated children's pool for the little ones to enjoy.
How does the parking situation work for hotel guests?
14 August 2024
Parking is available for guests at no additional cost, though it is subject to availability.
Can guests arrange excursions or trips through the hotel?
21 September 2024
Excursions can be arranged, and it is advisable to contact local travel agencies for detailed options and bookings.