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From150US$ /night
Check-in
02Dec2025Select date
Check-out
03Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
-
Next to the beach
Perfect
7.6
7.1
/10
3.0
/5

Location

Krystal Cancun is strategically placed in Punta Cancun, close to shopping centers and dining options. The hotel is just a five-minute walk from Cancun's bustling nightlife and entertainment venues. Guests can easily reach local attractions, including bars, restaurants, and the Cancun Convention Center.

Rooms

The hotel offers 502 rooms designed to accommodate a variety of guests. Visitors can choose from different room categories, including Deluxe Ocean View and Family Studios, with options for up to four guests. Many rooms provide beautiful views of the Caribbean Sea, enhancing the experience.

Dining

On-site dining at Krystal Cancun includes four restaurants, featuring Mexican dishes at Hacienda El Mortero. Guests can enjoy an à la carte menu that highlights local flavors and international cuisine. The hotel also provides three bars with a wide selection of drinks, including specialty tequilas.

Family Amenities

Krystal Cancun caters to families with children through Kamp Krystal(R), offering supervised outdoor activities. The splash pool provides fun for kids, while adults can relax at the panoramic pool or adult-only jacuzzi. Family Studios are designed to comfortably accommodate larger groups and enhance the family vacation experience.

Wellness and Entertainment

The hotel features a gym equipped with treadmills and weights, allowing guests to maintain their fitness routine. A tranquil adults-only jacuzzi faces the sea, providing a relaxing escape. Nearby, local entertainment options such as Coco Bongo can be found within walking distance.

Highlights

Location: privileged area in Punta Cancun

Dining: four restaurants with Mexican specialties

Family-Friendly: Kamp Krystal(R) for outdoor activities

Wellness: adults-only jacuzzi facing the sea

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
40 m² 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
32 m² 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
32 m² 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
32 m² 
1 King-size bed
Shower
Balcony
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Cancun 10.9 km
Airports
Cancun (CUN) 23.7 km
Isla Mujeres (ISJ) 26.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Outdoor Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At Krystal Cancun, guests will delight in a rich tapestry of dining experiences, with an array of flavors from traditional Mexican cuisine to elegant Mediterranean dishes. Each venue offers a distinctive ambiance, inviting travelers to savor meals amid charming settings that reflect the vibrant spirit of Cancun.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican
Ambiance
Traditional hacienda-inspired setting that evokes the charm of Old Mexico.
Key Offerings
Indulge in high-end Mexican cuisine enlivened by the lively sounds of mariachis, creating an authentic atmosphere for brunch and dinner.
Reservation
No
Tuesday to Friday 6:00 - 23:00, Saturday 6:00 - 23:00, Sunday 9:00 - 14:00

Aquamarina

International
Ambiance
Family-friendly environment with a casual and relaxed vibe.
Key Offerings
Offering breakfast, lunch, and dinner, this restaurant is perfect for families, serving a diverse menu that caters to all tastes.
Reservation
No
Monday to Sunday 6:00 - 23:00

Las Velas

International
Ambiance
Inviting poolside bar with a family-friendly atmosphere.
Key Offerings
Enjoy breakfast, lunch, or dinner by the pool, as well as a swim-up bar for a refreshing treat in the water.
Reservation
No
Monday to Sunday 8:00 - 23:00

Mediterraneo

Mediterranean
Ambiance
Romantic dining setting perfect for intimate evenings.
Key Offerings
Savor sophisticated Mediterranean dishes for dinner, crafted to provide a culinary escape in a beautiful atmosphere.
Reservation
Yes
Monday, Wednesday to Sunday 18:00 - 23:00

Location

Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
Map view
Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
230 m
Night club
Palazzo
20 m
Night club
The City Nightclub
540 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurants
Hacienda El Mortero
210 m
Blvd Kukulkal Km. 9.5
Vips
170 m
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
180 m
Boulevard Kukulkan Km 9
El Mortero Restaurant
210 m
Paseo Kukulcan Krystal Cancun
Monkey Business
230 m
Boulevard Kukulcan Km 9
Hard Rock Cafe
410 m
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
230 m
Boulevard Kukulkan
Hooters Party Center
210 m
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
350 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
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Questions of the users
About Krystal Cancun
What time of year offers the best beach experience at Krystal Cancún?
15 January 2024
The beach remains stunning year-round, making it a great destination no matter when you visit.
Is there an airport transfer service available for guests arriving at Krystal Cancún?
10 February 2024
There is no direct airport transfer service, but various shuttle companies and taxis are available at the airport for your convenience.
Can I get a pick-up from the airport and find out how much it would cost?
5 March 2024
While direct airport transfers are not offered, taxis and shuttle services from the airport can be arranged easily. Contact local services for pricing information.
Is there a requirement for a deposit during the check-in process?
20 April 2024
A deposit at check-in is not mandatory, providing flexibility for guests.
What does the all-inclusive package at Krystal Cancún cover?
12 May 2024
The all-inclusive package includes all meals, national beverages, minibar access, and room service, along with dinner reservations at the à la carte restaurants.
Is alcohol included in the all-inclusive package, and are imported options available?
8 June 2024
Yes, the all-inclusive plan covers both local and imported alcoholic beverages, although availability may be subject to regulation hours.
Are there any specific age requirements for booking a stay at Krystal Cancún?
15 July 2024
Guests must be at least 18 years old to make a reservation.
Is there a pool area designed for children at the hotel?
30 July 2024
Yes, Krystal Cancún features a designated children's pool for the little ones to enjoy.
How does the parking situation work for hotel guests?
14 August 2024
Parking is available for guests at no additional cost, though it is subject to availability.
Can guests arrange excursions or trips through the hotel?
21 September 2024
Excursions can be arranged, and it is advisable to contact local travel agencies for detailed options and bookings.
Check-in
02Dec2025Select date
Check-out
03Dec2025Select date
Rooms and Guests2 Guests, 1 Room