Grand Palladium Colonial Resort & Spa, Riviera Maya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Steps from Kantenah Beach

Perfect

7.0

8.1

/10

4.3

4.7

Loved by guests

Beautiful property
Easy transportation
Clean rooms
Excellent spa
Sports area
Good food

"You can snorkel right from the beach and see beautiful colorful fish and stingrays, but the entry to the water is rocky."

CRYSTALYNE from United States

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"The property is large and well-maintained, with lush gardens, easy beach access, and plenty of activities for guests of all ages."

jenny_escapes from Canada

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"The kids area/water-park is vey nice and safe for kids."

Claudia from Uruguay

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Location

Grand Palladium Colonial Resort & Spa sits along over 800 meters of pristine beachfront on the Caribbean Sea. Surrounded by lush tropical vegetation and hidden cenotes, the hotel is just an hour away from Cancun International Airport. Guests can explore ancient Mayan ruins and enjoy nearby attractions like Playa del Carmen and Tulum.

Accommodations

The hotel offers 252 luxurious rooms and suites accommodating up to 8 guests. Each accommodation features a furnished balcony or terrace, many with stunning views of the tropical gardens. Premium amenities include whirlpool bathtubs, direct beach access, and outdoor showers.

Dining Options

Guests can savor dishes from a wide array of culinary experiences at the hotel's 12 bars and 4 à la carte restaurants. Offerings include Mexican, Japanese, American, and Argentinian cuisine along with themed buffet and show-cooking experiences. Dining is complemented by a 24-hour bar for guests' convenience.

Activities & Entertainment

The hotel provides a range of daily activities suitable for all ages, from yoga sessions to mixology classes. Guests can enjoy various entertainment options including themed nights, live shows, and sports activities like beach volleyball and soccer. Special clubs cater to children and teens, ensuring exciting experiences for younger guests.

Wellness & Relaxation

Zentropia Palladium Spa & Wellness spans over 6,000 m², offering a hydrotherapy circuit, professional massages, and beauty treatments. Amenities include a sauna, Turkish bath, and a refreshing healthy bar serving juices and light bites. The extensive spa facilities prioritize relaxation and rejuvenation for guests of all ages.

Highlights

Location: Over 800 metres long beachfront

Accommodations: 252 luxurious rooms and suites

Dining: 4 à la carte restaurants

Wellness: Zentropia Palladium Spa & Wellness

Entertainment: Ongoing daily activities

Kids: Black & White Junior Club

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

2 persons

37 m²

2 Double beds

Shower

Coffee machine

room details

Romance Villa Suite Poolside Adults Only

2 persons

59 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Junior Suite Poolside

2 persons

42 m²

2 Queen Size Beds

Shower

Coffee machine

room details

Junior Suite Garden View

2 persons

42 m²

2 Double beds

Garden view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Riviera Maya 17.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 30.1 km

Cancun (CUN) 85.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At the Grand Palladium Colonial Resort & Spa, a culinary adventure awaits with a delightful array of a la carte dining options. Guests can explore diverse cuisines from around the world, all within a family-friendly atmosphere that invites shared moments and laughter.

Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo

El Dorado

Argentinian

Ambiance

Family-friendly, casual dining

Key Offerings

Enjoy juicy steaks and traditional Argentinian dishes, crafted from chef's own recipes, in a warm and inviting setting.

Reservation

Hours vary.

La Adelita

Mexican

Ambiance

Family-friendly, vibrant atmosphere

Key Offerings

Savor authentic Mexican flavors with tacos and enchiladas that transport diners straight to the heart of Mexico, complemented by a lively atmosphere.

Reservation

Hours vary.

Sumptuori

Japanese

Ambiance

Family-friendly, Asian-inspired decor

Key Offerings

Experience the craftsmanship of Japanese cuisine, featuring fresh sushi and teppanyaki prepared right before your eyes, providing an engaging dining performance.

Reservation

Hours vary.

Portofino

Mediterranean

Ambiance

Family-friendly, cozy setting

Key Offerings

Indulge in Mediterranean delights with dishes inspired by coastal flavors, perfect for family gatherings or intimate meals.

Reservation

Hours vary.

La Lola

Spanish

Ambiance

Family-friendly, warm and inviting

Key Offerings

Dive into Spanish culinary traditions, enjoying tapas and flavorful paella in a setting that encourages sharing and connection.

Reservation

Hours vary.

Ribs & More

American

Ambiance

Family-friendly, relaxed environment

Key Offerings

Delight in classic American comfort food with a focus on ribs, burgers, and an extensive selection of wines to pair perfectly with rich flavors.

Reservation

Hours vary.

Bahia & Brasa

Brazilian

Ambiance

Family-friendly, vibrant energy

Key Offerings

Indulge in the bold flavors of Brazil with an array of grilled meats and traditional dishes, showcasing the spirit of Brazilian cooking.

Reservation

Hours vary.

Poseidón

Mexican

Ambiance

Family-friendly, festive atmosphere

Key Offerings

Another chance to enjoy Mexican cuisine, where every dish bursts with authentic flavor and a welcoming vibe makes it perfect for families.

Reservation

Hours vary.

Chang Thai

Asian

Ambiance

Family-friendly, tranquil setting

Key Offerings

Explore the enticing flavors of Thai cuisine, featuring aromatic curries and fresh ingredients that invite a taste of Thailand.

Reservation

Hours vary.

Location

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Map view

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

1.0 km

Event hall

Playa Saasil Kantenah

1.1 km

Landmark

BioParque Lu'um Balam

3.0 km

Landmark

Mayan Underworld

3.1 km

Landmark

snorkling

3.1 km

Park

Yal-ku Lagoon

4.2 km

Landmark

Uxuxubi Al Natural

3.9 km

Landmark

Yal-Ku

4.1 km

Beach

Xpu-Ha Beach

4.6 km

Beach

Bahia De La Media Luna

4.3 km

Beach

Playa Xpu-ha

4.5 km

Landmark

Taj Mahal Cenote

4.6 km

Landmark

Cenote TajMa Ha

4.6 km

Landmark

Xotik-Ha

4.7 km

Landmark

XPuha

4.8 km

Night club

Rauxa Show

4.9 km

Beach

half moon bay

4.9 km

Landmark

mexicarteakumal

5.9 km

Library

Hekab Be Biblioteca de Akumal

5.8 km

Nearby

Kantenah Bay

370 m

Beach

Playa at Grand Palladium Kantenah Resort

90 m

Restaurants

Punta Emilia

70 m

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

90 m

Carretera Chetumal-Puerto Juarez Km

La Adelita

60 m

Carretera Chetumal-Puerto Juarez Km

El Gaucho

180 m

Carretera Chetumal-Puerto Juarez Km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

658

Former name

grand palladium colonial resort and spa

Questions of the users

About Grand Palladium Colonial Resort & Spa

Are irons available in the rooms for those needing to press their clothes?

10 November 2024

Every room is equipped with an iron and ironing board for guest convenience.

Is it possible to access the resort facilities upon early arrival before the room is ready?

15 January 2025

Yes, guests can check in and use the resort's facilities upon arrival, although rooms are typically available from 15:00.

Are there snorkeling opportunities available nearby for guests interested in aquatic adventures?

5 February 2025

An external company offers snorkeling and fishing services on-site, making it easy for guests to enjoy these activities.

Can guests continue to enjoy the resort's pools after checking out?

20 March 2025

Absolutely! Guests are welcome to use the pools and other facilities even after checking out until transportation arrives.

Does the all-inclusive package include dining at all the specialty restaurants?

30 April 2025

Yes, the all-inclusive plan features access to all nine specialty restaurants as well as both buffet options for meals during the day.

Is there an airport shuttle service available to transport guests to and from the hotel?

12 May 2025

While shuttle services are available, they are not included in the booking price. Guests can get information on bookings and costs via customer service.

How far is this resort from the nearest airport?

22 June 2025

The Grand Palladium Colonial Resort & Spa is approximately 75 kilometers away from Cancun International Airport, which is about a 1 hour and 15 minutes drive.

Is there a baby club for very young children, and what are its operating hours?

15 July 2025

Yes, a Baby Club for infants aged 1 to 3 years is available from 09:00 to 21:00, with a break from 13:00 to 14:00, although babysitting services are not offered.

What exactly is included in the all-inclusive service?

28 August 2024

Details about the inclusions in the all-inclusive service can be obtained by contacting the customer service line, which will provide full information.

Are flights part of the booking price for a stay at the resort?

19 September 2024

No, flight costs are not included in any of the pricing for hotel bookings at this resort.