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From272US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710
-
Steps from Kantenah Beach
Very good
7.1
8.1
/10
4.3
4.7
/5

Amenities

Grand Palladium Colonial Resort & Spa offers over 800 meters of beachfront along the Caribbean Sea, surrounded by exotic jungle foliage. The property includes expansive swimming pools that cater to both family and adult preferences, ensuring all guests find their space for relaxation or fun. A state-of-the-art fitness center and multiple sports courts provide activities for guests of all ages, from basketball to tennis.

Rooms

The hotel comprises 252 luxurious rooms and suites, accommodating up to eight guests in various configurations. Every room includes a furnished balcony or terrace with views of the lush surroundings and a whirlpool bathtub for added comfort. Many suites also offer direct beach access and private outdoor showers, enhancing the private experience guests desire.

Location

Situated on the enchanting Caribbean coast, the resort's prime location allows easy access to popular nearby attractions, including ancient Mayan ruins. Set within a protected natural reserve, guests can explore hidden cenotes and stunning beaches just minutes from Cancun International Airport. This ensures travelers experience both local culture and natural beauty during their stay.

Dining

The hotel features more than 10 dining options, including specialty restaurants serving Mexican, Japanese, and American cuisines. Guests can enjoy self-service themed areas and live cooking experiences at the international restaurants, providing diverse culinary adventures. The all-inclusive Infinite Indulgence(R) program allows guests to savor gourmet meals and tropical cocktails without the extra cost.

Entertainment & Activities

Entertainment options include daily scheduled activities such as yoga classes and mixology workshops, catering to diverse interests. The resort offers clubs for kids and teens, ensuring engaging experiences for younger guests with tailored activities like nature tours and themed meals. The CHIC Cabaret & Restaurant combines a multi-course dining experience with live shows, delivering a dynamic evening for families.

Highlights

Location: Over 800 meters of beachfront access .

Rooms: 252 luxurious rooms and suites .

Dining: More than 10 dining options available .

Wellness: Zentropia Palladium Spa & Wellness, 6,000m2 .

Entertainment: Tailored activities for kids and teens .

Dining: Live cooking experiences at restaurants .

“Expect an engaging family vacation, judging from reports of well-maintained facilities and attentive staff. The grounds evoke a colonial charm, set between Playa del Carmen and Tulum. With diverse dining and dedicated kids' clubs, it offers something for everyone-plus an adults-only hydromassage pool for quieter moments.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Grand Palladium Colonial Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
400 sq. feet 
2 Double beds
Shower
Coffee machine
Romance Villa Suite Poolside Adults Only
2 persons
640 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Junior Suite Poolside
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Garden View
2 persons
400 sq. feet 
2 Double beds
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Grand Palladium Colonial Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.1/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At the Grand Palladium Colonial Resort & Spa, a culinary adventure awaits with a delightful array of a la carte dining options. Guests can explore diverse cuisines from around the world, all within a family-friendly atmosphere that invites shared moments and laughter.
Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo
Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo
Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo

El Dorado

Argentinian
Ambiance
Family-friendly, casual dining
Key Offerings
Enjoy juicy steaks and traditional Argentinian dishes, crafted from chef's own recipes, in a warm and inviting setting.
Reservation
No
Hours vary.

La Adelita

Mexican
Ambiance
Family-friendly, vibrant atmosphere
Key Offerings
Savor authentic Mexican flavors with tacos and enchiladas that transport diners straight to the heart of Mexico, complemented by a lively atmosphere.
Reservation
No
Hours vary.

Sumptuori

Japanese
Ambiance
Family-friendly, Asian-inspired decor
Key Offerings
Experience the craftsmanship of Japanese cuisine, featuring fresh sushi and teppanyaki prepared right before your eyes, providing an engaging dining performance.
Reservation
No
Hours vary.

Portofino

Mediterranean
Ambiance
Family-friendly, cozy setting
Key Offerings
Indulge in Mediterranean delights with dishes inspired by coastal flavors, perfect for family gatherings or intimate meals.
Reservation
No
Hours vary.

La Lola

Spanish
Ambiance
Family-friendly, warm and inviting
Key Offerings
Dive into Spanish culinary traditions, enjoying tapas and flavorful paella in a setting that encourages sharing and connection.
Reservation
No
Hours vary.

Ribs & More

American
Ambiance
Family-friendly, relaxed environment
Key Offerings
Delight in classic American comfort food with a focus on ribs, burgers, and an extensive selection of wines to pair perfectly with rich flavors.
Reservation
No
Hours vary.

Bahia & Brasa

Brazilian
Ambiance
Family-friendly, vibrant energy
Key Offerings
Indulge in the bold flavors of Brazil with an array of grilled meats and traditional dishes, showcasing the spirit of Brazilian cooking.
Reservation
No
Hours vary.

Poseidón

Mexican
Ambiance
Family-friendly, festive atmosphere
Key Offerings
Another chance to enjoy Mexican cuisine, where every dish bursts with authentic flavor and a welcoming vibe makes it perfect for families.
Reservation
No
Hours vary.

Chang Thai

Asian
Ambiance
Family-friendly, tranquil setting
Key Offerings
Explore the enticing flavors of Thai cuisine, featuring aromatic curries and fresh ingredients that invite a taste of Thailand.
Reservation
No
Hours vary.

Grand Palladium Colonial Resort & Spa Location

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710
Map view
Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710
Nearby
Kantenah Bay
1300 ft
Beach
Playa at Grand Palladium Kantenah Resort
300 ft
Restaurants
Punta Emilia
300 ft
Carretera Chetumal-Puerto Jua_rez Km
Sumptuori
300 ft
Carretera Chetumal-Puerto Juarez Km
La Adelita
200 ft
Carretera Chetumal-Puerto Juarez Km
El Gaucho
600 ft
Carretera Chetumal-Puerto Juarez Km
Explore Riviera Maya
Nearby Experiences
Top Attractions
Activities
Dining
Entertainment
Playa Kantenah
Playa Kantenah
15 minutes' walk
Idyllic beach known for its clear waters and soft sand, perfect for sunbathing and swimming.
BioParque Lu'um Balam
10-minute drive
A lush natural park featuring diverse flora and fauna with guided tours available for nature lovers.
Mayan Underworld
10-minute drive
Unique cenote offering snorkeling and swimming opportunities in a picturesque underground setting.
Yal-ku Lagoon
Yal-ku Lagoon
10-minute drive
A stunning coastal lagoon ideal for snorkeling, home to vibrant marine life and crystal-clear waters.
Snorkeling
10-minute drive
Thrilling underwater adventure with vibrant coral reefs at the nearby cenotes and lagoons.
Yoga Sessions
5 minutes' walk
Relaxing yoga classes held at local studios, promoting serenity and wellness in a peaceful setting.
Punta Emilia
Punta Emilia
1 minute' walk
Charming beachfront restaurant specializing in local seafood dishes and delicious cocktails.
Sumptuori
Sumptuori
2 minutes' walk
Sushi and Asian fusion restaurant with a vibrant atmosphere and fresh, high-quality ingredients.
La Adelita
La Adelita
1 minute' walk
Casual Mexican eatery serving traditional dishes like tacos and enchiladas in a friendly setting.
El Gaucho
El Gaucho
3 minutes' walk
Argentinian steakhouse known for its grilled meats and extensive wine selection in a cozy environment.
Rauxa Show
Rauxa Show
10-minute drive
Dynamic dinner show featuring live performances, fine dining, and a vibrant atmosphere for all ages.
Local Bars in Akumal
15-minute drive
Lively bars offering live music and dance floors, great for a night out and experiencing local nightlife.
Getting around
City Centre
Riviera Maya27 min  ·  11.0 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)46 min  ·  18.7 mi
Cozumel International Airport (CZM)72 min  ·  29.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
658
Former name
grand palladium colonial resort and spa

Reviews and Ratings

Feedback about Grand Palladium Colonial Resort & Spa from previous guests about their experience.
Review score
Based on 214 verified reviews
7.4/10
Very good
68%
Recommend
Breakfast
10.0/10
Cleanliness
7.3/10
Comfort
7.1/10
Facilities
7.1/10
Free Wi-Fi
7.0/10
Location
7.6/10
Staff
7.2/10
Value for money
6.6/10
Pros
Beautiful grounds
Diverse food options
Comfortable bed
Fantastic pools
Fresh fruits
Cons
Small rooms
Slow check-in
Noisy AC
Guest reviews
based on 102 reviews
7.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Grand Palladium Colonial Resort & Spa
Are irons available in the rooms for those needing to press their clothes?
10 November 2024
Every room is equipped with an iron and ironing board for guest convenience.
Is it possible to access the resort facilities upon early arrival before the room is ready?
15 January 2025
Yes, guests can check in and use the resort's facilities upon arrival, although rooms are typically available from 15:00.
Are there snorkeling opportunities available nearby for guests interested in aquatic adventures?
5 February 2025
An external company offers snorkeling and fishing services on-site, making it easy for guests to enjoy these activities.
Can guests continue to enjoy the resort's pools after checking out?
20 March 2025
Absolutely! Guests are welcome to use the pools and other facilities even after checking out until transportation arrives.
Does the all-inclusive package include dining at all the specialty restaurants?
30 April 2025
Yes, the all-inclusive plan features access to all nine specialty restaurants as well as both buffet options for meals during the day.
Is there an airport shuttle service available to transport guests to and from the hotel?
12 May 2025
While shuttle services are available, they are not included in the booking price. Guests can get information on bookings and costs via customer service.
How far is this resort from the nearest airport?
22 June 2025
The Grand Palladium Colonial Resort & Spa is approximately 75 kilometers away from Cancun International Airport, which is about a 1 hour and 15 minutes drive.
Is there a baby club for very young children, and what are its operating hours?
15 July 2025
Yes, a Baby Club for infants aged 1 to 3 years is available from 09:00 to 21:00, with a break from 13:00 to 14:00, although babysitting services are not offered.
What exactly is included in the all-inclusive service?
28 August 2024
Details about the inclusions in the all-inclusive service can be obtained by contacting the customer service line, which will provide full information.
Are flights part of the booking price for a stay at the resort?
19 September 2024
No, flight costs are not included in any of the pricing for hotel bookings at this resort.

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