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16Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710

Rooms for relaxation

Iberostar Grand Paraíso is located on the beachfront of Riviera Maya. This adults-only hotel features suites with garden, pool, or sea views. Suites include fine European bed linens, whirlpool bath, and a terrace. Select suites provide butler service, which includes champagne upon arrival, unpacking, breakfast in bed, and transport throughout the complex. Room features include a pillow menu, coffee maker, air conditioning, safe, TV, free Wi-Fi, minibar, bathrobe, and slippers. Some suites have in-room check-in and private transport within the complex.

Diverse Dining Options

The hotel has 5 à la carte restaurants and buffets. Toni's Surf & Turf Restaurant offers grilled meat and fish with sauces. A gourmet restaurant features tuna tartare, coconut salad, creamy rice with shrimp, and duck confit. An Italian restaurant serves pane carasau with marinated bluefish, cream of tomato soup, shrimp risotto, and limoncello cream. A Nikkei fusion restaurant provides sashimi, salads, tempura, maki rolls, and salmon teriyaki. There is also a ceviche restaurant and raw bar. The Grand Cellar offers a wide selection of wines. 24-hour room service is available.

Leisure and Activities

Iberostar Grand Paraíso provides three swimming pools, including a saltwater infinity pool with whirlpool baths and a pool bar. A freshwater pool and a heated spa pool are also available. Guests can enjoy wine tastings, cooking and dance classes, and pool tables. The hotel has a spa with Turkish and Roman baths, thalassotherapy pools, and personalized treatments. A fitness center is available, along with classes such as yoga, Zumba, and kickboxing. Guests receive reduced green fees at Iberostar Playa Paraíso Golf Club.

Location and Access

Joia Paraiso By Iberostar (Adults Only) is 25 km from Aeropuerto de Playa del Carmen. The hotel offers free private transfers to and from Cancún International Airport (CUN) for stays of 3 or more nights. Guests can also access the facilities at Iberostar Selection Paraíso Maya, Iberostar Selection Paraíso Lindo, Iberostar Paraíso Beach, Iberostar Paraíso del Mar, Iberostar Selection Cancún, Coral Level at Iberostar Selection Cancún, Iberostar Tucán, Iberostar Quetzal, and Iberostar Cozumel.

Guest Services Provided

This hotel is single-use plastic free and has a circular economy program. It offers concierge services 24h. Other services include a shopping area and a convention center. Grand Star service includes champagne upon arrival, unpacking, breakfast in bed, and private transport throughout the complex. Beach towels are available. All-inclusive Day Pass options are offered. The hotel can host weddings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Romance Villa Private Pool & Butler Service
Max:
2 persons
194 m² 
Shower
Private pool
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Ocean Front Butler Corner Suite
Max:
2 persons
60 m² 
Shower
Coffee machine
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Ocean Front Butler Suite Beach Access
Max:
2 persons
60 m² 
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Puerto Morelos 13.6 km
Airports
Aeropuerto de Playa del Carmen (PCM) 23.3 km
Cancun (CUN) 38.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Adults only
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Tennis court
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Saltwater pool
  • Seasonal indoor pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Night club
  • Entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Treatment room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Map view
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710
Nearby
Playa Paraiso Golf Course
30 m
Restaurants
La Plaza Buffet
1.9 km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
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Check-in
16Oct2025Select date
Check-out
17Oct2025Select date
Rooms and Guests2 Guests, 1 Room