Name: The Portman Ritz-Carlton Shanghai, Shanghai
Address: 1376 Nanjing Road West, Jing'An Distri, Shanghai,, Shanghai, Shanghai Municipality, 200040
Price range: US$221+
Rating: 8.8

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The Portman Ritz-Carlton Shanghai Fast Food photo

The Portman Ritz-Carlton Shanghai Exterior photo

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Key details

About the Hotel

1376 Nanjing Road West, Jing'An Distri, Shanghai,, Shanghai, 200040

Steps from the Museum of O

Great

8.8

9.5

/10

4.3

4.2

Loved by The Portman Ritz-Carlton Shanghai guests

Warm smiles

Fantastic location

Comfy bed

Excellent service

"We were treated like royalties."

Coastal18471428602

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"The location is excellent on Nanjing road close to all the shopping."

Maura from Ireland

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"Had a junior suite, the lounge and especially the staff in the lounge (Tina and ?) are amazing!"

Thijs

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5-star luxury city center retreat in Shanghai

Amenities

The Portman Ritz-Carlton Shanghai offers a variety of facilities, including a comprehensive business center equipped with state-of-the-art technology. Guests can access an impressive fitness center featuring the latest exercise equipment and a large heated indoor pool. The hotel also includes versatile meeting spaces suitable for conferences and events, accommodating various group sizes.

Rooms

Accommodations at The Portman Ritz-Carlton Shanghai include well-appointed rooms and suites with city views and refined décor. All rooms are equipped with luxurious linens, marble bathrooms, and advanced entertainment systems. The hotel offers a variety of suite options, including the expansive Ritz-Carlton Suite designed for comfort and sophistication.

Location

Situated in the prestigious Jing'an District, the hotel is conveniently located near shopping, dining, and cultural attractions. The Portman Ritz-Carlton Shanghai is a short distance from the Shanghai Museum and People's Square, making it an ideal base for exploration. Additionally, the hotel is within walking distance of public transportation, including subway stations.

Dining

The hotel offers an array of dining options, including the renowned Italian restaurant, Paletto, providing authentic cuisine in a stylish setting. Guests can also relish in traditional Chinese dishes at Jin Xuan, known for its exquisite dim sum. For light fares and drinks, the Lobby Lounge offers a relaxing atmosphere to unwind.

Wellness

The Portman Ritz-Carlton Shanghai features a full-service spa that provides a wide range of rejuvenating treatments and therapies. Guests can enjoy a tranquil environment with specialized massages and wellness programs tailored for relaxation. The spa also includes a dedicated area for beauty services, ensuring a complete wellness experience.

Highlights

Amenities: Comprehensive business center

Rooms: Ritz-Carlton Suite options

Location: Jing'an District near top attractions

Dining: Renowned Italian restaurant Paletto

Wellness: Full-service spa treatments

“This hotel's prime Shanghai location puts guests in the heart of the action. I particularly note the health club, with both indoor and outdoor pools alongside comprehensive spa services, and that the hotel earns praise for its exceptional staff and service-a vital detail for discerning travelers. The hotel's vibrant bar scene and award-winning dining mean you may not want to leave.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningBreakfast Bounty

The breakfast buffet had a dazzling array of dishes, from healthy options to hearty feasts. Fresh food was regularly replenished. Worth including in the room rate.

Robert from Canada

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Sports & FitnessFitness First

The gym has ample options for fitness enthusiasts. There is an internal and external swimming pool. Yoga mats are available in the rooms.

Jane from United Kingdom

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Children's AmenitiesKids' Paradise

The Ritz Kids package includes extra amenities that make the vacation wonderful for kids. The Kids Club offers a great time for the little ones.

Carlos from Spain

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Room FeaturesHeavenly Sleep

Rooms are spacious and comfortable, with comfy beds and pillows. The air conditioning works perfectly. I received a fruit spread and eye mask.

Ingrid from Sweden

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Select your room type

The Portman Ritz-Carlton Shanghai offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Skyline View Club level Guest room High floor
2 persons
38 sq. feet
2 Single beds
Air conditioning
Coffee machine
room details
Club Deluxe City View Club level Guest room 1 King
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe City View Room Guest room 1 King City view
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

The Portman Ritz-Carlton Shanghai offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Seasonal outdoor pool
Seasonal indoor pool
Spa centre
Sauna
Steam room
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Portman Ritz-Carlton Shanghai offers captivating dining experiences that blend international flavors with inviting atmospheres. Guests can delight in the culinary offerings at Portman's, perfect for family gatherings or romantic dinners, and unwind at The Ritz Bar & Lounge, where the vibrant nightlife of Shanghai comes alive.

波特曼餐厅Portman's
International
Ambiance
A modern setting that caters to families and couples alike, providing a warm and welcoming atmosphere.
Key Offerings
This restaurant serves a delightful array of international dishes throughout the day, offering breakfast, lunch, and dinner options that suit any palate.
Reservation
Recommended
Open for breakfast, lunch, and dinner
The Ritz Bar & Lounge
Cocktail bar with light bites
Ambiance
An elegant yet cozy lounge that transitions into the heart of Shanghai's nightlife, ideal for a relaxed evening.
Key Offerings
Enjoy classic cocktails accompanied by a selection of light bites, perfect for unwinding after a day of exploration.
Reservation
Not needed
Hours vary based on evening events

The Portman Ritz-Carlton Shanghai Location

1376 Nanjing Road West, Jing'An Distri, Shanghai,, Shanghai, 200040

Explore Shanghai

Explore Shanghai Near The Portman Ritz-Carlton

Jing'an Temple

11 minutes' walk

Buddhist temple featuring intricate designs and a peaceful ambiance, a symbol of spirituality amid the city hustle.

Shanghai Natural History Museum

20 minutes' walk

Fascinating exhibits on wildlife and geology, perfect for families and science enthusiasts; great for interactive learning.

Museum of O

5 minutes' walk

Contemporary art museum showcasing innovative artworks and changing exhibitions, ideal for art lovers and culture seekers.

Former Residence of Mao Zedong

5 minutes' walk

Historic site showcasing memorabilia from Mao's life; offers insight into Chinese history and culture.

Cycling in Jing'an Sculpture Park

20 minutes' walk

Bike rental available in the park. A scenic way to experience art installations and beautiful landscapes.

Relaxation at Pure&Whole

2 minutes' walk

Wellness center offering organic juices, yoga classes, and relaxation sessions; perfect for those seeking tranquility.

PizzaExpress

1 minute' walk

Casual dining with gourmet pizzas and pasta; family-friendly options available in a vibrant setting.

The Ritz Bar & Lounge

2 minutes' walk

Elegant atmosphere with a wide range of beverages and snacks; ideal for a relaxed evening or business meetings.

Big Bamboo Sports Bar & Grill

3 minutes' walk

Lively sports bar offering live games, drinks, and hearty meals; perfect for sports enthusiasts and groups.

JingAnSi BuXingJie

10 minutes' walk

Vibrant outdoor shopping and dining street with local vendors; great for family-friendly entertainment and exploration.

Getting around

City Centre
Shanghai 27 min · 1.4 mi
Airports
Shanghai Hongqiao International (SHA) 19 min · 7.6 mi
Shanghai Pudong International (PVG) 72 min · 29.6 mi
Train
Shanghai Railway Station Metro Station 33 min · 1.7 mi
Underground
West Nanjing Road 11 min · 3000 ft
South Shaanxi Road 11 min · 3000 ft

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Property information and rules

Check-in

from 14:00-14:30

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of CNY 288.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

533

Reviews and Ratings

Feedback about The Portman Ritz-Carlton Shanghai from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Portman Ritz-Carlton Shanghai, highlighting its comfortable and spacious bedrooms with high-quality bedding. The location in Jing'an is frequently mentioned as convenient, and many appreciate the extensive breakfast buffet. While some guests have noted that the rooms could use updating, many thoroughly enjoy amenities such as Nespresso coffee and Diptyque toiletries.

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Review score

Based on 606 verified reviews

9.3 /10

Perfect

94 %

Recommend

Staff

9.3/10

Cleanliness

9.2/10

Paid Wi-Fi

5.0/10

Free WiFi

7.7/10

Pros

Friendly staff

Excellent service

Clean rooms

Cons

Outdated hotel

Annoying elevators

Nicole from Australia

deluxe city view room Guest room 1 king city view

4 nights in November 2025

Reviewed: January 29, 2026

9.5/10

really good stay, minor hiccup

attentive care thoughtful gifts nice experience

the club lounge service stood out, especially tina, who offered genuinely great care. aileen managed our pre-stay emails effectively. the team surprised us with thoughtful gifts and decorations in the room. they created a nice experience.

The elevators proved somewhat bothersome. Card access occasionally malfunctioned. this required multiple attempts to reach the intended floor.

Rooms

9/10

the beautiful city view room included one king bed. city views are available from this room type. the space felt clean and well kept.

Service

10/10

aileen and tina provided great service. the staff responded quickly to requests. team members.

0 Helpful

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Martin from Germany

Business traveller

Deluxe Room Guest room 1 King

3 nights in November 2025

Reviewed: January 25, 2026

9/10

late check-out many fruits ginger tea

estelle arranged a 4pm late check out for me because I had a late flight. i certainly appreciated that i got ginger tea in my room when i felt sick.

the breakfast did not change much during my nights stay here.

0 Helpful

Carla from Germany

Business traveller

Deluxe Room Guest room 1 King

4 nights in November 2025

Reviewed: November 27, 2025

9.2/10

EXCELLENT stay

best hospitality lovely staff food quality service excellence

the executive lounge PROVIDED best hospitality, tina matthew, and yoki are great. i appreciate the greetings, the service, and the food. i love spending time in the lounge with champagne. the staff refills it automatically.

the breakfast was ok, it never really changed . the waitress were not attentive, no one told us WHEN breakfast closed the first day.

Location

9/10

the hotel provides proximity to upscale shopping and dining options. it is convenient because it's only a short walk away. guests can easily access many amenities nearby.

Rooms

8/10

the rooms INCLUDE amenities. they ensure a comfortable stay. the king-size bed offers relaxation. housekeeping maintains the room well daily.

Dining

9/10

the hotel boasts several dining options. guests can enjoy various cuisines. the breakfast buffet includes numerous choices. it caters to different tastes.

Facilities

10/10

the fitness center provides modern equipment. guests can maintain their workout routines. the pool offers a great place for relaxation. its open daily.

Service

10/10

the staff are attentive to guests needs. they are very professional and always ready to assist. concierge services handle requests. the level of care is high.

0 Helpful

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