Is there a parking facility available nearby, and what are the charges?
22 November 2024
There is parking available at Hopfensack 17, Hamburg, for 22.00 EUR per 24 hours. However, reservations are not possible. 43 photos
The Cloud One Hamburg-Kontorhaus, Hamburg
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Key details
About the Hotel
Willy-Brandt-Strasse 20-22, Hamburg, 20457,
- Near the historic old town
Great
8.6
8.8
2.0
4-star design hotel in Hamburg's Kontorhaus district
Location
The Cloud One Hamburg-Kontorhaus is situated in the historic
Rooms
The hotel offers a variety of room options, ranging from
Dining
Breakfast at the hotel features local specialties, including honey from Hamburg bees and award-winning cheese. Guests can unwind in the
Accessibility
Conveniently located near the
Family-Friendly Options
The hotel welcomes families with
Highlights
Location: Kontorhaus district, just a short walk from landmarks
Rooms: Spacious double rooms, cozy single rooms
Dining: Panorama Bar on the rooftop terrace
Accessibility: Main train station nearby, limited parking facility
Family-Friendly Options: Child-friendly amenities and recommendations
“The Cloud One Hamburg-Kontorhaus strikes me as a smart choice for travelers who appreciate both design and location. Its proximity to the U1 metro, with direct links to the airport, is a definite advantage. The rooftop bar, I imagine, is the hotel's social center, offering a unique perspective on Hamburg.”
Select your room type
The Cloud One Hamburg-Kontorhaus offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room Terrace2 persons16 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Queen Room2 persons16 sq. feet1 King-size bedAir conditioningHeatingroom details
- Superior Double Room2 persons19 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Cloud One Hamburg-Kontorhaus offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Dining
- Snack bar
- Bar/ Lounge area
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
The Cloud One Hamburg-Kontorhaus Location
Willy-Brandt-Strasse 20-22, Hamburg, 20457,
Explore Hamburg
Local Excursions Around The Cloud One Hamburg-Kontorhaus
Speicherstadt and Chilehaus
4 minutes' walk
Historic warehouse district with stunning architecture, known for its canals and UNESCO status.
Miniatur Wunderland
16 minutes' walk
The world's largest model railway exhibit featuring intricate landscapes. A family favorite.
Museum of Art and Crafts Hamburg
10 minutes' walk
Extensive collection of decorative arts. Free admission on certain days makes it accessible.
Elbphilharmonie Hamburg
25 minutes' walk
Iconic concert hall with stunning views and architectural beauty. Ticketed events and rooftop admission.
Biking Along the Alster
10 minutes' walk
Rent bikes near Binnenalster to enjoy scenic rides around the beautiful lakes and parks.
Visit Planten un Blomen
25 minutes' walk
Stunning botanical gardens and tranquil parks, perfect for relaxation and family strolls.
Burgerlich
1 minute' walk
Casual burger joint known for its gourmet burgers and vibrant atmosphere. Vegetarian options available.
Perle Restaurant
4 minutes' walk
A local favorite for its elegant seafood dishes and charming ambiance. Reservations recommended.
Reeperbahn
30 minutes' walk
The city's lively nightlife district with bars, clubs, and live music venues, great for evening outings.
Dialog in the Dark
7 minutes' walk
Unique interactive experience in complete darkness to explore daily life through touch and sound.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.5 per person.
Pets
Pets are allowed on request.
Number of rooms:
443
Reviews and Ratings
Feedback about The Cloud One Hamburg-Kontorhaus from previous guests about their experience.
Show moreShow less
Pros
Stylish hotel
Comfortable rooms
Rooftop bar
Cons
Slow check-in
Limited parking
Guest reviewsbased on 4675 reviews
William from United Kingdom
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed: February 16, 2026
6/10
street noise cramped room
The location was acceptable with the subway station nearby.
The room I booked, a Standard Queen Room, felt quite cramped. There was hardly ANY space for luggage. The noise from the street was disruptive at night, difficult to sleep well. This hotel definitely needs better soundproofing or rooms further away from the street.
0 Helpful
Jade from Australia
Business traveller
standard queen room
3 nights in November 2025
|
Reviewed: January 13, 2026
8.7/10
fantastic stay!
attentive staff modern ambiance
the hotel's location was advantageous, offering easy access to various nearby attractions. i found the staff attentive and helpful throughout my stay. the interior design choices created a modern yet inviting ambiance. the sky bar provided panoramic views.
my room was quite small, limiting movement and storage. there was no minibar, which i missed for storing beverages. the limited in-room amenities reduced convenience . i think the space could have been better utilized to optimize guest comfort.
Rooms
8/10
The room was very clean. it felt basic, as there were not many amenities. the design was functional. It served its purpose for a short stay. the bed was comfortable, assuring a restful night.
Location
9/10
the hotel's location was within walking distance of several points of interest. there were many shops and cafes in the vicinity, so accessing essentials and dining options was easy. public transport links were also nearby.
Dining
9/10
the breakfast area provided a wide array of choices, catering to various tastes. i noticed the lounge area had plenty of space to relax during the day. the bar was well stocked, and the bartenders made excellent drinks.
0 Helpful
|
William from United Kingdom
Single
standard queen room
3 nights in October 2025
|
Reviewed: December 16, 2025
6/10
generally okay stay
cozy room great wifi perfect location small room coffee facilities absence minibar absence
the hotel is very close to local shops , restaurants , and public transportation. the room had a cozy feel. i found the wifi to be great.
the rooms are quite small , though clean. i noticed a lack of tea and coffee making facilities. there was no minibar in the room either.
0 Helpful
Joseph from Germany
Couple
Standard Queen Room
3 nights in November 2025
|
Reviewed: December 04, 2025
9.3/10
a place for us
advanced style rooftop bar happy staff
i adore the advanced style here. the rooftop bar was very romantic for stargazing. the staff seemed genuinely happy, i like that in hotels. the quiet side offers delicious restaurants, i felt safe walking at night.
i missed a phone in the room, it made me feel a bit disconnected and vulnerable.
Dining
9/10
the breakfast offers varied choices that felt fresh and cared for. the lower ground bar has a lovely ambiance with gentle lighting. rooftop bar provided a romantic touch despite the crowd.
Rooms
9/10
The queen room designed beautifully. It felt functional and very clean. the bed very comfy, the shower was good. fresh towels was daily which surprised me.
Service
10/10
The front desk staff seemed young and so efficient. They were always very friendly. they communicated to us in english. all questions received genuine attention, the experience felt so personal.
0 Helpful
|
Show more reviews
Questions of the users
About The Cloud One Hamburg-Kontorhaus
Do the room rates include breakfast, or is it an optional add-on?
15 March 2025
Breakfast is not included in the room rate. Guests can add the organic breakfast for 24.50 EUR per person per day during the booking process. What are the breakfast hours on weekdays and weekends?
8 January 2025
Breakfast is served from 6:00 to 10:00 on weekdays and from 7:00 to 11:00 on weekends. Are there any smoking rooms available in the hotel?
1 February 2025
The hotel does not offer smoking rooms. Smoking is permitted only in designated outdoor areas. I have a small dog; how can I book a pet-friendly room, and will there be an additional fee?
10 April 2025
Dogs are welcome at the hotel, and there is an additional charge of 15.00 EUR per night for pets. We'll be arriving early in the morning. Can we store our luggage before check-in?
5 June 2025
If a room is not ready upon arrival, luggage can be stored at the reception until check-in. Which type of AC adapter should be used in Germany during our stay?
13 December 2024
Travelers will need to use a Type F AC adapter for their electronics in Germany. Is there a restriction on bringing a cat to the hotel?
30 September 2024
Cats are not permitted in the hotel. Can breakfast be added to my booking, and what is the cost?
17 July 2025
Guests can add the organic breakfast option for 24.50 EUR per person per day to their reservation. Is there an underground parking option available at the hotel?
25 August 2024
Yes, there is an underground parking facility at Hopfensack 17, Hamburg, available for 22.00 EUR per 24 hours, but no reservations can be made.Next best alternative
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