The Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photoThe Cloud One Hamburg-Kontorhaus Hotel Exterior photo
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From220US$ /night
Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
-
Near the historic old town
Great
8.6
8.8
/10
2.0
/5

Location

The Cloud One Hamburg-Kontorhaus is situated in the historic Kontorhaus district, just a short walk from important landmarks such as Landungsbrücken and Jungfernstieg. Guests have easy access to the main train station for efficient travel around Hamburg. The hotel is also near the vibrant HafenCity, adding local flair to the experience.

Rooms

The hotel offers a variety of room options, ranging from spacious double rooms to cozy single rooms, accommodating every type of traveler. Many rooms provide views of the Hamburg harbour or Alster lake. Each room is updated regularly to maintain a high standard of comfort and aesthetics.

Dining

Breakfast at the hotel features local specialties, including honey from Hamburg bees and award-winning cheese. Guests can unwind in the Panorama Bar on the rooftop terrace, where local beer is served with stunning views of the city. This rooftop setting provides a unique dining experience to enjoy the bustling atmosphere of Hamburg.

Accessibility

Conveniently located near the main train station, The Cloud One Hamburg-Kontorhaus ensures easy transit for guests arriving by train. Public transport options are plentiful, allowing for quick access to all of Hamburg's major attractions. A limited parking facility is available for those traveling by car.

Family-Friendly Options

The hotel welcomes families with child-friendly amenities and services. Recommendations from the staff help parents navigate local attractions suitable for children. Families can explore Hamburg's sights together, creating memories in a supportive environment.

Highlights

Location: Kontorhaus district, just a short walk from landmarks

Rooms: Spacious double rooms, cozy single rooms

Dining: Panorama Bar on the rooftop terrace

Accessibility: Main train station nearby, limited parking facility

Family-Friendly Options: Child-friendly amenities and recommendations

“The Cloud One Hamburg-Kontorhaus strikes me as a smart choice for travelers who appreciate both design and location. Its proximity to the U1 metro, with direct links to the airport, is a definite advantage. The rooftop bar, I imagine, is the hotel's social center, offering a unique perspective on Hamburg.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

The Cloud One Hamburg-Kontorhaus Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
2 Single beds
Shower
Heating
Standard Queen Room
2 persons
1 Double bed
Shower
Heating
Superior King Room
2 persons
1 King-size bed
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Facilities

The Cloud One Hamburg-Kontorhaus Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Dining

  • Snack bar
  • Bar/ Lounge area

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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The Cloud One Hamburg-Kontorhaus Hotel Location

Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Map view
Willy-Brandt-Strasse 20-22, Hamburg, Germany, 20457
Nearby
Fischertwiete 2
Speicherstadt and Chilehaus with Kontorhaus District
900 ft
Church
St. Peter's Church
800 ft
Church
St. Catherine's Church
1400 ft
Mall
Town Hall
1800 ft
Alter Wandrahm 4 Speicherstadt
Dialog in the Dark
2000 ft
Messberg 1
CHOCOVERSUM Chocolate Museum
1300 ft
Shopping Area
Europa Passage
1500 ft
Altstadt
Cremon
1300 ft
Adolphsplatz
Hamburg Stock Exchange
2000 ft
Church
Hauptkirche St. Jacobi
700 ft
HamburgGermany
Moenckebergstrasse Shopping
1100 ft
HamburgGermany
Monckebergstrasse
700 ft
Restaurants
Perle Restaurant
900 ft
Hopfensack 26
Mi-chii
400 ft
Kleine Reichenstr. 1
Burgerlich
300 ft
Gaensemarkt 43
Brooklyn Burger Bar
800 ft
3 Alter Fischmarkt
Sausalitos Hamburg
700 ft
Burchardplatz - Im Chile Haus B Fischertwiete 2 20095 Hamburg
Einstein City
900 ft
Schopenstehl 32
Herr Kwong
600 ft
Burchardstr. 16
Groninger
1600 ft
Willy-Brandt-Str. 47
Explore Hamburg
Local Excursions Around The Cloud One Hamburg-Kontorhaus
Top Attractions
Activities
Dining
Entertainment
Speicherstadt and Chilehaus
4 minutes' walk
Historic warehouse district with stunning architecture, known for its canals and UNESCO status.
Miniatur Wunderland
Miniatur Wunderland
16 minutes' walk
The world's largest model railway exhibit featuring intricate landscapes. A family favorite.
Museum of Art and Crafts Hamburg
Museum of Art and Crafts Hamburg
10 minutes' walk
Extensive collection of decorative arts. Free admission on certain days makes it accessible.
Elbphilharmonie Hamburg
Elbphilharmonie Hamburg
25 minutes' walk
Iconic concert hall with stunning views and architectural beauty. Ticketed events and rooftop admission.
Biking Along the Alster
10 minutes' walk
Rent bikes near Binnenalster to enjoy scenic rides around the beautiful lakes and parks.
Visit Planten un Blomen
25 minutes' walk
Stunning botanical gardens and tranquil parks, perfect for relaxation and family strolls.
Burgerlich
Burgerlich
1 minute' walk
Casual burger joint known for its gourmet burgers and vibrant atmosphere. Vegetarian options available.
Perle Restaurant
Perle Restaurant
4 minutes' walk
A local favorite for its elegant seafood dishes and charming ambiance. Reservations recommended.
Reeperbahn
Reeperbahn
30 minutes' walk
The city's lively nightlife district with bars, clubs, and live music venues, great for evening outings.
Dialog in the Dark
Dialog in the Dark
7 minutes' walk
Unique interactive experience in complete darkness to explore daily life through touch and sound.
Getting around
City Centre
Hamburg8 min  ·  2000 ft
Airports
Hamburg (HAM)19 min  ·  7.5 mi
Hamburg Finkenwerder (XFW)33 min  ·  13.4 mi
Train
Hamburg Central Station10 min  ·  2700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 24.50 per person per day. 
Pets
Pets are allowed on request.
Number of rooms:
443

Reviews and Ratings

Feedback about The Cloud One Hamburg-Kontorhaus Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Cloud One Hamburg-Kontorhaus is often praised for its comfortable and clean rooms, some offering legal views and soundproofed windows. Guests enjoy the convenience of the hotel's location, within a short walk to the underground and the main rail station. Many appreciate the downstairs bar open 24/7, as well as the rooftop bar. Some guests have occasionally found the standard rooms to be on the smaller side.
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Review score
Based on 4585 verified reviews
8.4/10
Great
91%
Recommend
Location
9.4/10
Comfort
9.0/10
Paid Wi-Fi
6.8/10
Breakfast
7.8/10
Pros
Stylish hotel
Comfortable rooms
Rooftop bar
Cons
Slow check-in
Limited parking
Guest reviews
based on 4585 reviews
8.4/10
based on 9942 reviews
8.6/10
William from United Kingdom
Single
standard queen room
3 nights in October 2025
|
Reviewed:December 16, 2025
6/10

generally okay stay

cozy roomgreat wifiperfect locationsmall roomcoffee facilities absenceminibar absence
the hotel is very close to local shops , restaurants , and public transportation. the room had a cozy feel. i found the wifi to be great.
the rooms are quite small , though clean. i noticed a lack of tea and coffee making facilities. there was no minibar in the room either.
0 Helpful
Joseph from Germany
Couple
Standard Queen Room
3 nights in November 2025
|
Reviewed:December 04, 2025
9.3/10

a place for us

advanced stylerooftop barhappy staffmissing phone
i adore the advanced style here. the rooftop bar was very romantic for stargazing. the staff seemed genuinely happy, i like that in hotels. the quiet side offers delicious restaurants, i felt safe walking at night.
i missed a phone in the room, it made me feel a bit disconnected and vulnerable.
Dining
9/10
the breakfast offers varied choices that felt fresh and cared for. the lower ground bar has a lovely ambiance with gentle lighting. rooftop bar provided a romantic touch despite the crowd.
Rooms
9/10
The queen room designed beautifully. It felt functional and very clean. the bed very comfy, the shower was good. fresh towels looked daily which surprised me.
Service
10/10
The front desk staff seemed young and so efficient. They were always very friendly. they communicated to us in english. all questions received genuine attention, the experience felt so personal.
0 Helpful
|
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Nathaniel from United Kingdom
Single
Standard King Room
3 nights in June 2025
|
Reviewed:July 23, 2025
9.0/10

Modern Hotel with Excellent Amenities

relaxation barcomfortable bedcomplete breakfast
I found a great bar for relaxation both in the morning and evening. The room also provided comfort. The bed stood out. Breakfast in the lobby was very complete with many seating options.
The rooms are small and basic.
Location
9/10
The hotel offers good access to attractions, shops, restaurants and rail links. Its central location makes exploring the area quite convenient. Visitors will find it easy to navigate and enjoy nearby amenities.
Rooms
8/10
The rooms have a modern design and adequate space. The beds were comfortable and allowed for restful sleep. Storage options were present for personal belongings. This helped keep things tidy.
Service
10/10
Staff were friendly and helpful during check-in. They addressed queries efficiently and professionally. Guests felt welcomed. This enhanced the overall stay.
Dining
9/10
The hotel provides a delicious breakfast with a wide variety of options. The bar and lounge area offers a nice ambiance. It makes a good setting for drinks and conversation.
Facilities
9/10
The hotel presents a stylish interior and modern design. There is a sky lounge where guests can enjoy creative drinks. These features enhance the overall experience and atmosphere.
0 Helpful
|
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Questions of the users
About The Cloud One Hamburg-Kontorhaus
Is there a parking facility available nearby, and what are the charges?
22 November 2024
There is parking available at Hopfensack 17, Hamburg, for 22.00 EUR per 24 hours. However, reservations are not possible.
Do the room rates include breakfast, or is it an optional add-on?
15 March 2025
Breakfast is not included in the room rate. Guests can add the organic breakfast for 24.50 EUR per person per day during the booking process.
What are the breakfast hours on weekdays and weekends?
8 January 2025
Breakfast is served from 6:00 to 10:00 on weekdays and from 7:00 to 11:00 on weekends.
Are there any smoking rooms available in the hotel?
1 February 2025
The hotel does not offer smoking rooms. Smoking is permitted only in designated outdoor areas.
I have a small dog; how can I book a pet-friendly room, and will there be an additional fee?
10 April 2025
Dogs are welcome at the hotel, and there is an additional charge of 15.00 EUR per night for pets.
We'll be arriving early in the morning. Can we store our luggage before check-in?
5 June 2025
If a room is not ready upon arrival, luggage can be stored at the reception until check-in.
Which type of AC adapter should be used in Germany during our stay?
13 December 2024
Travelers will need to use a Type F AC adapter for their electronics in Germany.
Is there a restriction on bringing a cat to the hotel?
30 September 2024
Cats are not permitted in the hotel.
Can breakfast be added to my booking, and what is the cost?
17 July 2025
Guests can add the organic breakfast option for 24.50 EUR per person per day to their reservation.
Is there an underground parking option available at the hotel?
25 August 2024
Yes, there is an underground parking facility at Hopfensack 17, Hamburg, available for 22.00 EUR per 24 hours, but no reservations can be made.

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20Apr2026Select date
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Rooms and Guests2 Guests, 1 Room