Is there a charge for the minibar in the room, or is it complimentary?
15 November 2024
The minibar is complimentary for all room types. Kind regards from SO.
So/ Auckland, Auckland
Key details
About the Hotel
67 Customs Street East, Auckland, 1010,
- Near the harbour
Great
8.6
8.8
4.9
4.2
5-star entertainment hub in Auckland's CBD
Entertainment Complex
SkyCity Auckland is a premier entertainment complex covering three city blocks in Auckland's central business district. This destination includes a casino with over 2100 gaming machines and 150 table games, ensuring a variety of options for gaming. Guests also enjoy live entertainment and a theatre, providing a diverse array of experiences day and night.
Culinary Experiences
The complex houses 14 bars and restaurants, catering to different tastes and culinary preferences. Diners can select from high-quality options like
Location
SkyCity Auckland is home to the landmark Sky Tower, which offers admission options at special rates with various event tickets. It serves as an exciting hub for visitors looking to enjoy
Leisure
SkyCity Auckland offers family-oriented experiences, such as
Location
SkyCity Auckland is strategically located within easy reach of central transport hubs. It is approximately a 45-minute drive from Auckland Airport and is within walking distance of Britomart, Auckland's central bus and train station. This accessibility makes it a convenient destination for both local and international guests.
Highlights
Location: Three city blocks in CBD
Entertainment: Over 2100 gaming machines
Dining: 14 bars & restaurants
Attraction: Iconic Sky Tower on-site
Family: Santa's Magical Wonderland for children
“SO/ Auckland certainly makes a striking first impression with its bold, contemporary design. The location on Auckland's waterfront places you right in the heart of the action, near the Sky Tower and Viaduct, though reports suggest some inconsistencies in service and upkeep. It seems the hotel needs to ensure the staff and the rooms' conditions match the initial 'wow' factor.”
Select your room type
So/ Auckland offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Studio King Room2 persons370 sq. feet1 King-size bedAir conditioningBathtubroom details
- Collection Twin Room2 persons345 sq. feet2 Single bedsAir conditioningBathtubroom details
- Atelier King Suite Club Signature Access2 persons475 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
So/ Auckland offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible at a location nearby at NZD 65 per day.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Night club
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
So/Auckland offers an enchanting array of dining experiences where local flavors meet innovative culinary artistry. Enjoy breathtaking views, from the vibrant skyline to the tranquil Waitemata Harbour, all while indulging in thoughtfully crafted dishes that celebrate both tradition and modernity.
HARBOUR SOCIETY
French with a modern twist
Ambiance
Elegant setting with picturesque vistas of the Waitemata Harbour, creating a romantic atmosphere.
Key Offerings
Signature dishes reinterpreting French culinary traditions, with attentive service from a passionate team of chefs. The restaurant is great for families and offers vegetarian and gluten-free options.
Reservation
Recommended
Open for lunch and dinner, Monday to Sunday from 12:00 to 14:30 and 18:00 to 22:00.
HI-SO Rooftop Bar
Cocktails and light bites
Ambiance
Vibrant rooftop venue with stunning city views, perfect for socializing and enjoying live music.
Key Offerings
A lively setting for cocktails, featuring creative drinks and a festive atmosphere ideal for gatherings and celebrating the moment.
Reservation
Not needed
Hours vary; primarily evening and late-night service.
MIXO Lobby Bar
Craft cocktails and light snacks
Ambiance
Stylish lobby bar perfect for casual meetings or unwinding after a day of exploration.
Key Offerings
Indulge in expertly crafted cocktails paired with a selection of light snacks, all in a cozy yet sophisticated setting.
Reservation
Not needed
Hours vary; primarily evening service.
So/ Auckland Location
67 Customs Street East, Auckland, 1010,
Explore Auckland
Explore Auckland's Vibrance
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
A premier art gallery featuring New Zealand and international artworks, known for its stunning architecture and exhibitions.
Viaduct Harbour
15 minutes' walk
A lively waterfront precinct with dining, shopping, and beautiful views of the marina, perfect for a leisurely stroll.
Auckland War Memorial Museum
25 minutes' walk
An iconic museum showcasing New Zealand's natural and military history, offering guided tours and free admission on select days.
Sky Tower
16 minutes' walk
The tallest structure in the Southern Hemisphere, offering breathtaking panoramic views and thrilling SkyJump experiences.
Silo Park
13 minutes' walk
An urban park featuring art installations and open-air markets, ideal for relaxation, picnics, and weekend festivals.
Surfing at Muriwai Beach
40 minutes' drive
Thrilling surf opportunities at a wild beach known for its black sand and majestic cliffs, with rental services available.
Yoga Classes at The Yoga Room
10 minutes' drive
Serene spaces for all levels of yoga, promoting relaxation and mindfulness, booking in advance is recommended.
Giapo
1 minute' walk
Innovative gelato shop offering unique flavors and artisan-quality ice cream in a playful atmosphere. Ideal for dessert lovers.
Harbour Society
1 minute' walk
A fine dining experience featuring contemporary New Zealand cuisine with stunning views of the waterfront, reservations recommended.
Ortolana
2 minutes' walk
Charming eatery with a focus on fresh, seasonal produce and delicious brunch options in a cozy setting.
Spark Arena
19 minutes' walk
Major venue for concerts and events, hosting a variety of performances from music to sports. Check the schedule for main events.
Aotea Centre
16 minutes' walk
Diverse performing arts venue hosting musicals, ballet, and cultural shows. A vibrant hub for creative expression.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
128
Reviews and Ratings
Feedback about So/ Auckland from previous guests about their experience.
Pros
Opulent hotel
Rooftop bar
Relaxing pool
Exceptional staff
Cons
Dinner value
Room condition
Poor air conditioning
Guest reviewsShow more reviews
Questions of the users
About So/ Auckland
Can friends join in the room for drinks before going out?
22 December 2024
Yes, visitors are welcome to join in the room for some pre-dinner drinks. Kind Regards from SO. Which room categories offer outdoor spaces or balconies?
10 January 2024
Only the SO Club and SO Suite rooms come with balconies. Are spa treatments available in the hotel or only at an external location?
5 February 2025
Spa treatments can be enjoyed in the Wellness Center or in-room, depending on your preference. Kind regards from SO, Sarah - Book@SO Manager. What is the bond amount required for a night's stay?
30 March 2025
A bond of NZD$100.00 per night is required at SO/Auckland. Are there options for families or adjoining rooms available for booking?
20 April 2025
Adjoining rooms are available, such as a SO Urban room connected to a SO Playful room. Please make a note of this when booking. Is a late checkout option available upon request?
12 May 2025
Late checkouts are subject to availability, with a guaranteed departure time set at 12pm. Are there good views of the Sky Tower from the hotel?
28 June 2024
Unfortunately, due to surrounding buildings, the Sky Tower is not visible from the hotel. What type of breakfast is included in packages at the hotel?
15 July 2024
When breakfast is included in a package, it is served as a Buffet Breakfast. Is valet parking available, and how much does it cost?
25 August 2025
Valet parking is available at a rate of $50 per night at a nearby car park. Can a request for a specific room feature, like a tub by the window, be made online?
10 September 2025
Yes, such requests can be noted during the online booking process for the SO Playful rooms. Are there any designated smoking areas at the hotel?
1 October 2024
SkyCity Auckland features several smoking balconies located on multiple levels of the property.Next best alternative
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