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Check-in
18Jan2026Select date
Check-out
19Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
-
Close to Viaduct Harbour
Great
8.3
8.2
/10
3.1
3.9
/5

Rooms and Apartments

The Surrey Hotel Auckland has 50 superior and deluxe rooms, plus seven one-bedroom apartments with a balcony or courtyard. Across the road are 18 recently renovated motel-style studio rooms. Superior rooms feature a queen bed or two double beds, a bathroom, a flat-screen TV, a mini-fridge, plus tea and coffee-making facilities. Deluxe rooms include two queen beds, a bathroom with a heated towel rail, a flat-screen TV, tea and coffee-making facilities, a mini-fridge, and complimentary parking. One-bedroom apartments include a king bed, lounge area, bathroom, kitchen with a cooktop, full-size fridge, microwave, and toaster; free parking is available.

Homestyle cuisine

The Surrey Cafe & Pub offers homestyle cuisine, with New Zealand wines available by the glass or bottle. The restaurant serves breakfast, lunch, and dinner. The menu features gourmet wood-fired pizzas, kid-friendly meals, meat dishes, and vegetarian options. The Surrey Hotel provides in-room dining, private dining, and function rooms.

Leisure Facilities

The Surrey Hotel and Motel offers an indoor swimming pool and a gymnasium. Many amenities include free weekday newspapers, free coffee, and afternoon tea service. The swimming pool is open from 10:00 AM to 7:00 PM and is unattended; children under 13 must be accompanied by an adult. The fitness room is open from 7:00 AM to 9:00 PM, restricted to persons 18 years and over.

Location and Transport

Located in Grey Lynn, The Surrey Hotel is near coffee shops, brunch spots, brewpubs, and pop-up restaurants. The hotel is a 5-minute drive from Auckland CBD and walking distance from Eden Park, MOTAT, Western Springs, and Auckland Zoo. Guests can walk to Ponsonby, Western Springs, and Eden Park within 20 minutes. The hotel is 25 km from Auckland Airport, and on-site parking is available.

Guest services

The Surrey Hotel Auckland provides daily housekeeping, facilities for disabled guests, luggage storage, and Wi-Fi in public areas. The hotel has five conference rooms. Windsor Room features natural light, broadband Internet, air conditioning, and a high ceiling. Cornwall Room offers data projector and sound system. Front desk is available 24 hours.

“This Tudor-style hotel strikes a balance, appealing to both families and business travelers with its range of amenities. I noted the practical location near Auckland's attractions, the indoor pool, and the on-site pub that contribute to its welcoming atmosphere. It stands out as a solid choice for visitors looking for convenience and comfort.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Motel Studio Located Opposite Hotel
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double or Twin Room
2 persons
220 sq. feet 
2 King Size Beds
Shower
Heating
Superior Double or Twin Room
2 persons
220 sq. feet 
2 Double beds
Shower
Heating
Family Room
2 persons
420 sq. feet 
3 Single beds
Shower
Heating
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Indoor swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Room decor

  • Carpeted floor
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Dining Onsite

At The Surrey Hotel, guests can indulge in a delightful dining experience at The Surrey Restaurant & Pub, featuring comforting European cuisines perfect for family gatherings or cozy dinners. With an inviting ambiance and a sunny covered deck for al fresco dining, the restaurant embraces the charm of local flavors and premium wines from nearby vineyards.
The Surrey Hotel Auckland Restaurant photo
The Surrey Hotel Auckland Restaurant photo
The Surrey Hotel Auckland Restaurant photo

The Surrey Restaurant & Pub

European comfort food
Ambiance
Family-friendly with a traditional setting and a sunny covered deck for outdoor dining
Key Offerings
A broad selection of kid-friendly meals alongside hearty meat and vegetarian options, complemented by premium New Zealand wines. The inviting atmosphere promises enjoyable breakfasts, brunches, lunches, and dinners.
Reservation
Not needed
Open daily from 7:00 AM to 9:00 PM

Location

465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
Map view
465 Great North Road, Grey Lynn, Auckland, New Zealand, 1021
Nearby
Store
Countdown Grey Lynn Central
800 ft
Grosvenor Street
Grey Lynn Paddling Pool
1700 ft
Restaurants
Kokako Cafe
800 ft
537 Great North Road Grey Lynn
Yaruki Japanese Restaurant
1200 ft
385 Great North Road
Pocket Bar and Kitchen
1100 ft
592 Great North Road Grey Lynn
Cafe Viet
1400 ft
2 Surrey Crescent
Urban Jungle Cafe
1200 ft
Unit 5 571 Great North Road
Empress of India
1400 ft
2 Surrey Crescent
Philippe's Chocolate
2200 ft
293-295 Great North Rd
Jafa Cafe
2800 ft
551 Richmond Road
Taiko Japanese Restaurant & Bar
5200 ft
460A New North Road Beside Kingsland Train Station
Explore Auckland
Explore Grey Lynn
Top Attractions
Activities
Dining
Entertainment
Museum of Transport and Technology
Museum of Transport and Technology
20 minutes' walk
Fascinating exhibits on transport history, including steam engines and vintage aircraft. Fantastic for families and history buffs.
Auckland Zoo
Auckland Zoo
30 minutes' walk
Home to over 700 animals, the zoo offers a close-up experience with wildlife. Features daily talks and seasonal events.
Western Springs Stadium and Park
Western Springs Stadium and Park
18 minutes' walk
A scenic park featuring a tranquil lake, perfect for picnics and leisurely walks. Hosts rugby matches and other community events.
Queen Street
Queen Street
25 minutes' walk
A bustling shopping hub with a variety of local and international brands, cafes, and entertainment options. Ideal for shopping enthusiasts.
Grey Lynn Paddling Pool
Grey Lynn Paddling Pool
6 minutes' walk
Perfect for families, this local paddling pool offers a fun spot for children in a community park setting during summer.
Kokako Cafe
Kokako Cafe
3 minutes' walk
A local favorite for specialty coffee and organic breakfasts. A relaxing spot for solo guests or couples seeking a quiet outing.
Biking around Western Springs
18 minutes' walk
Accessible trails offer stunning lake views for both leisurely and thrill-seeker bikers. Bike rentals available nearby.
Yoga at Urban Jungle Cafe
5 minutes' walk
Yoga classes in a serene garden setting. Great for relaxation or a mid-travel recharge. Classes available daily.
Kokako Cafe
Kokako Cafe
3 minutes' walk
Known for its ethical sourcing and vibrant brunch menu. Great vibe and caters to various dietary needs.
Yaruki Japanese Restaurant
Yaruki Japanese Restaurant
5 minutes' walk
Authentic Japanese cuisine with sushi, sashimi, and hearty ramen. Intimate atmosphere perfect for couples.
Pocket Bar and Kitchen
Pocket Bar and Kitchen
4 minutes' walk
Casual eatery with a menu featuring locally-sourced dishes. Great for unwinding after a day of exploring.
Cafe Viet
Cafe Viet
5 minutes' walk
Delicious Vietnamese fare with fresh ingredients. Vegan and gluten-free options available, ideal for diverse tastes.
Kingsland
Kingsland
10 minutes' walk
Vibrant nightlife district with a mix of bars and live music venues. Perfect for night owls and those seeking local vibes.
Western Park
Western Park
18 minutes' walk
A community park ideal for leisurely strolls and picnics. Hosts various family-friendly events throughout the year.
Aotea Centre
Aotea Centre
30 minutes' walk
Home to theaters and art exhibitions, it showcases live performances. Great spot for culture enthusiasts.
Ponsonby Central
Ponsonby Central
15 minutes' walk
Dynamic shopping and dining venue featuring local artisans and eateries. Family-friendly with events throughout the year.
Getting around
City Centre
Auckland24 min  ·  1.2 mi
Airports
Auckland Airport (AKL)37 min  ·  15.1 mi
Train
Train Station - Kingsland11 min  ·  3000 ft
Train Station - Morningside14 min  ·  3700 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Thai, Tagalog / Filipino
Number of rooms:
69
Former name
Quality Inn West End
Questions of the users
About The Surrey Hotel
What is the cost of breakfast per person at The Surrey Hotel?
5 March 2024
A Full Buffet Breakfast costs $21.00 NZD, while the Continental Breakfast is priced at $15 NZD per person.
Are there any rooms available that feature a bathtub?
15 April 2024
The 1 bedroom apartment includes a bathtub; other room types typically do not.
What is the bond amount for debit card payments during my stay?
22 May 2024
The bond required per stay when using a debit card is $150.
Is there a 24-hour front desk for late check-ins?
10 June 2024
Yes, the front desk operates 24/7, so checking in at 2:30 am will not be an issue.
Is the pool at The Surrey Hotel heated?
18 July 2024
Yes, the pool is heated to a comfortable 29 degrees Celsius.
Can I check in late at night, say between 8:00 and 9:00 pm?
3 August 2024
Yes, checking in between 8:00 and 9:00 pm is perfectly fine.
Is Wi-Fi available for guests?
1 September 2024
Yes, complimentary limited Wi-Fi is offered to guests during their stay.
What size is the refrigerator provided in the rooms?
12 October 2024
The accommodations include a small bar fridge for guests' convenience.
Are laundry facilities accessible to guests?
20 November 2024
Yes, laundry facilities are available at the hotel for guest use.
Is there parking available at the hotel?
30 December 2024
Yes, free parking is available on site for guests.
Do guests have the option to bring a portable baby cot?
10 January 2025
Yes, bringing a portable baby cot is allowed, or a cot can be provided upon prior request.
Are visitors allowed to visit guests, and until what time?
15 February 2025
Visitors are welcome until 10:00 pm and should notify the reception if parking on the premises.

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