Crowne Plaza Auckland | Steps from Sky Tower * From $119

Name: Crowne Plaza Auckland By Ihg
Address: 128 Albert Street, Auckland, Auckland Region, 1030
Price range: US$119+
Rating: 7.7

Crowne Plaza Auckland By Ihg Hotel Amenities photo

Crowne Plaza Auckland By Ihg Hotel Room photo

Key details

About the Hotel

128 Albert Street, Auckland, 1030

Steps from the city center

Great

8.8

9.0

/10

4.4

4.3

Loved by Crowne Plaza Auckland By Ihg guests

Spacious rooms

Comfortable beds

Friendly staff

Great location

"The view of the Sky Tower allowed us to enjoy New Year's Eve fireworks, and despite road construction, a dedicated entrance made access easy."

Aksh from Canada

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"Having the food court and shops below the hotel was a bonus as we didn't have to go too far to grab any necessities."

Angela from New Zealand

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"The room was very clean and warm the bed was so comfortable."

Stephanie R

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4-star city-center luxury in Auckland

Amenities

Crowne Plaza Auckland offers a business center available 24 hours a day, providing essential services like copying, printing, and scanning. The hotel also has an executive lounge, where guests can enjoy breathtaking views of Auckland's central business district and the ocean. Fitness enthusiasts will appreciate the fully equipped gym and gender-specific saunas, enhancing their overall wellness experience.

Rooms

The hotel provides 352 spacious accommodations, including a variety of room types such as King Premium rooms with balconies and Duplex Suites with a lounge area on level 28. Guests can enjoy views of the city and ocean from their rooms while taking advantage of the Sleep Advantage program for improved rest. Upgrade options are available for Executive Lounge access, adding a sophisticated retreat to the stay.

Location

Crowne Plaza Auckland is centrally located in Auckland City, placing guests within walking distance of premier shopping, dining, and entertainment options. The iconic Sky Tower is just one street over, providing easy access to local attractions. Self-parking is available next door, offering direct entry to the hotel for convenience while exploring the greater Auckland region.

Dining

Dining options at Crowne Plaza Auckland include Aria Restaurant, offering a selection of contemporary dishes made from fresh local produce. Guests can also unwind at the Aria Bar, where signature cocktails and lighter meals are available throughout the day. Breakfast service runs from 6:30 am to 10:30 am, catering to diverse dietary requirements.

Meetings & Events

The hotel is equipped with 10 versatile meeting spaces accommodating up to 400 delegates, making it suitable for business gatherings and special events. Each venue is equipped with cutting-edge technology and adjustable configurations to suit various event types. With on-site accommodation and parking, access for attendees is seamless.

Highlights

Location: Central City Location and Parking

Rooms: 352 spacious accommodations

Dining: Aria Restaurant & Bar

Meetings: 10 versatile meeting spaces

“The hotel impresses with its prime location, placing guests within easy reach of Auckland's key attractions and dining spots. Rooms are well-appointed and comfortable, especially the beds, praised for cloud-like softness; a restful night is practically guaranteed. Staff consistently earn high marks for their attentiveness and helpfulness, completing a thoroughly positive experience.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBreakfast Variety

Breakfast included omelettes and eggs cooked to order, plus barista-made coffees. The options were fantastic!

Oliver from Canada

Review on

Guest ParkingEasy Parking

Onsite parking was available. There were roadworks nearby, but parking remained easy.

Mia from Sweden

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Room FeaturesCity Views

The hotel offers rooms with commanding views of the city. Some even overlook the Sky Tower.

Kenji from Japan

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Sports & FitnessWell-equipped gym

The gym was well equipped and had everything you need for a good workout.

Rajesh from India

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Select your room type

Crowne Plaza Auckland By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Room Two Queen Beds
2 persons
325 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
Standard King Room City View High Floor
2 persons
335 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Crowne Plaza Auckland By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Public parking is possible on site at NZD 30 per day.

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Sauna

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Auckland, dining is a delightful exploration of local and international flavors, with options that cater to diverse palates. The onsite Aria Restaurant serves contemporary dishes crafted from fresh, local produce, complemented by an extensive selection of beverages in an inviting atmosphere.

Crowne Plaza Auckland By Ihg Hotel Restaurant photo

Aria

Australian, Local, Asian

Ambiance

Inviting space designed for casual dining with a warm, contemporary feel.

Key Offerings

Enjoy a fantastic selection of contemporary dishes, with vegetarian, gluten-free, and dairy-free options available. The extensive drink menu includes local beers, fine wines, and signature cocktails, perfect for winding down after a day of exploring.

Reservation

Not required

Open daily from 6:00 AM to 11:00 PM.

Crowne Plaza Auckland By Ihg Location

128 Albert Street, Auckland, 1030

Explore Auckland

Sky Tower

3 minutes walking

Iconic Auckland landmark offering panoramic views. Enjoy dining and sky jump experiences from 328 meters high.

Auckland Art Gallery Toi o Tamaki

6 minutes walking

New Zealand's largest art institution featuring an impressive collection and rotating exhibitions. Free admission.

Viaduct Harbour

20 minutes walking

Vibrant waterfront area known for its restaurants and bars, perfect for leisurely strolls and waterside dining.

Auckland War Memorial Museum

25 minutes walking

A rich history of New Zealand and Pacific Islands; enjoy diverse exhibits and free admission on Fridays.

Mount Auckland Atuanui Walkway

3 minutes walking

Scenic walking track with stunning views of Auckland's skyline. Ideal for both casual walkers and avid hikers.

Waterfront Kayaking

10 minutes walking

Kayaking tours around Auckland Harbour available for adventure seekers. Rentals and guided options are offered.

Depot Eatery & Oyster Bar

3 minutes walking

Casual eatery famous for its fresh oysters and seasonal dishes. Ideal for a relaxed meal after a day of exploring.

Aria Restaurant and Bar

1 minute walking

Modern dining with a focus on local ingredients and artfully prepared dishes. Perfect for business or leisure dining.

Spark Arena

20 minutes walking

Major venue for concerts and sporting events. A vibrant atmosphere with a packed schedule, including family-friendly shows.

Aotea Centre

5 minutes walking

Cultural hub hosting a variety of performances. Great venue for live music and theater, appealing to all ages.

Getting around

City Centre
Auckland 24 min · 1.2 mi
Airports
Auckland (AKL) 33 min · 13.5 mi
Great Barrier (GBZ) 179 min · 74.0 mi
Train
Train Station - Britomart 10 min · 2700 ft
Train Station - Grafton 23 min · 1.2 mi
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site at NZD 30 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs NZD 42.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Japanese, Chinese, Russian, Korean, Hindi, Bahasa Indonesian, PanjabiÂ / Punjabi, Tagalog / Filipino

Year renovated:

2009

Number of floors:

Number of rooms:

415

Former name

crowne plaza auckland, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Auckland By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Crowne Plaza Auckland enjoys a prime location in the heart of Auckland CBD, making it easy to explore the city, with the Sky Tower just a short walk away. Many guests appreciate the spacious and clean rooms; some even boast amazing views of the Auckland Tower and the harbor. The hotel is part of a shopping centre and offers convenient access to restaurants, though a few guests have noted that the facilities are showing their age. Breakfast is excellent, and the gym is well-equipped for a quick workout.

Review score

Based on 2 verified reviews

7.7 /10

Very good

100 %

Recommend

Location

9.4/10

Comfort

9.3/10

Value for money

8.7/10

Facilities

8.9/10

Pros

Comfortable room

Good city view

Good breakfast

Easy parking

Cons

Slow service

Construction chaos

amelia from united states

Single

standard king room

4 nights in November 2025

Reviewed: January 03, 2026

6/10

a slightly underwhelming stay

grumpy staff musty smell

the location proved convenient for accessing downtown. it met my basic needs for a quick trip.

the staff i encountered seemed somewhat grumpy. the hotel appears quite dated, with furniture that looks worn. i also noticed a musty smell in my room, and the bathroom lacked adequate ventilation.

0 Helpful

Chris from Australia

Couple

Standard King Room

3 nights in August 2026

Reviewed: August 13, 2025

9.3/10

Really good Location Plus Comfortable Stay

delicious food real coffee easy entry

The breakfast buffet featured delicious food and real coffee. I found the parking excellent. It allowed easy entry and exit. Access to central spots was simple. I also enjoyed the closeness to so many dining places.

The reception staff lacked warmth. I found them robotized and not personalized.

Service

9/10

The check-in staff members were super friendly. The breakfast staff offered really good service. I noted they promptly addressed guest needs and maintained a positive attitude. This created a cute atmosphere.

Facilities

9/10

The on-site restaurant provided convenient dining options. Parking was in the same complex. This made car access easy. A lounge on-site offered a relaxed space. I found the facilities well-kept.

Location

10/10

The accommodation is next to a prominent tower. This landmark aided navigation. The central location enabled easy access to various attractions. I especially liked the proximity to shopping and dining areas. Everything was within walking distance.

0 Helpful

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Questions of the users

About Crowne Plaza Auckland By Ihg

Is it possible to check in before the standard time if I arrive early?

05 February 2024

Early check-in may be available, but it is recommended to book an additional night prior to arrival if you wish to check in before 11:00 AM. After 11:00 AM, early check-in is subject to availability.

What is the required deposit if I choose to pay with cash or a debit card?

12 March 2024

A deposit of $100 is required for cash or debit card payments. However, if you are using credit cards such as Mastercard, Visa, or AMEX, no deposit is necessary.

Can parking fees be added to my overall room bill when I check out?

20 April 2024

Yes, guests can opt for parking at a rate of $32 per day, with a reduced rate of $10 on weekends. These charges can conveniently be added to your room bill at checkout.

Are there any rooms available that include spa facilities?

15 May 2024

Yes, there is a Spa Suite available that features a Jacuzzi for a relaxing experience during your stay.

Does the hotel offer laundry services for guests?

10 June 2024

A guest laundry is available on level 17 with self-service washing machines and dryers operating for $2 NZD per cycle. Dry cleaning services are also offered.

How many guests are included in the breakfast if I book a bed & breakfast rate?

25 July 2024

The breakfast inclusion covers the number of guests specified during your reservation, ensuring everyone has a meal to start their day.

Can a baby crib or cot be requested during my stay?

30 August 2024

Baby cots are available upon request; it's best to arrange this prior to your arrival as availability may vary.

Are there amenities for fitness and wellness, such as a gym or spa?

18 September 2024

The hotel boasts a gymnasium and sauna facilities, though there is no in-house spa. However, a discount voucher for a nearby spa can be provided.

Is room service available in all types of accommodations?

26 October 2024

Every room in the hotel offers room service. Guests can easily contact the restaurant or reception to place an order at any time.

Are there options for booking interconnecting rooms for larger groups or families?

04 November 2024

Yes, interconnecting rooms can be arranged to accommodate larger groups, ideal for families or friends traveling together.

What transportation options are available for airport transfers?

09 December 2024

The hotel does not offer a direct shuttle service to the airport. However, local options like SkyDrive and Super Shuttle can be arranged prior to your arrival.

What are the breakfast options and their costs?

22 January 2025

Breakfast options include a full breakfast at $38 per adult, a continental option for $26.50, with special rates for children. Children under 5 can enjoy breakfast free of charge.