"The view of the Sky Tower allowed us to enjoy New Year's Eve fireworks, and despite road construction, a dedicated entrance made access easy."
Aksh from Canada
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"Having the food court and shops below the hotel was a bonus as we didn't have to go too far to grab any necessities."
Angela from New Zealand
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"The room was very clean and warm the bed was so comfortable."
Stephanie R
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4-star city-center luxury in Auckland
Amenities
Crowne Plaza Auckland offers a business center available 24 hours a day, providing essential services like copying, printing, and scanning. The hotel also has an executive lounge, where guests can enjoy breathtaking views of Auckland's central business district and the ocean. Fitness enthusiasts will appreciate the fully equipped gym and gender-specific saunas, enhancing their overall wellness experience.
Rooms
The hotel provides 352 spacious accommodations, including a variety of room types such as King Premium rooms with balconies and Duplex Suites with a lounge area on level 28. Guests can enjoy views of the city and ocean from their rooms while taking advantage of the Sleep Advantage program for improved rest. Upgrade options are available for Executive Lounge access, adding a sophisticated retreat to the stay.
Location
Crowne Plaza Auckland is centrally located in Auckland City, placing guests within walking distance of premier shopping, dining, and entertainment options. The iconic Sky Tower is just one street over, providing easy access to local attractions. Self-parking is available next door, offering direct entry to the hotel for convenience while exploring the greater Auckland region.
Dining
Dining options at Crowne Plaza Auckland include Aria Restaurant, offering a selection of contemporary dishes made from fresh local produce. Guests can also unwind at the Aria Bar, where signature cocktails and lighter meals are available throughout the day. Breakfast service runs from 6:30 am to 10:30 am, catering to diverse dietary requirements.
Meetings & Events
The hotel is equipped with 10 versatile meeting spaces accommodating up to 400 delegates, making it suitable for business gatherings and special events. Each venue is equipped with cutting-edge technology and adjustable configurations to suit various event types. With on-site accommodation and parking, access for attendees is seamless.
Highlights
Location: Central City Location and Parking
Rooms: 352 spacious accommodations
Dining: Aria Restaurant & Bar
Meetings: 10 versatile meeting spaces
“The hotel impresses with its prime location, placing guests within easy reach of Auckland's key attractions and dining spots. Rooms are well-appointed and comfortable, especially the beds, praised for cloud-like softness; a restful night is practically guaranteed. Staff consistently earn high marks for their attentiveness and helpfulness, completing a thoroughly positive experience.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Crowne Plaza Auckland By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Room Two Queen Beds
2 persons
30 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details
Standard King Room City View High Floor
2 persons
31 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Crowne Plaza Auckland By Ihg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.9/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sauna
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Crowne Plaza Auckland, dining is a delightful exploration of local and international flavors, with options that cater to diverse palates. The onsite Aria Restaurant serves contemporary dishes crafted from fresh, local produce, complemented by an extensive selection of beverages in an inviting atmosphere.
Aria
Australian, Local, Asian
Ambiance
Inviting space designed for casual dining with a warm, contemporary feel.
Key Offerings
Enjoy a fantastic selection of contemporary dishes, with vegetarian, gluten-free, and dairy-free options available. The extensive drink menu includes local beers, fine wines, and signature cocktails, perfect for winding down after a day of exploring.
Reservation
Not required
Open daily from 6:00 AM to 11:00 PM.
Crowne Plaza Auckland By Ihg Location
128 Albert Street, Auckland, 1030,
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
Sky Tower
3 minutes walking
Iconic Auckland landmark offering panoramic views. Enjoy dining and sky jump experiences from 328 meters high.
Auckland Art Gallery Toi o Tamaki
6 minutes walking
New Zealand's largest art institution featuring an impressive collection and rotating exhibitions. Free admission.
Viaduct Harbour
20 minutes walking
Vibrant waterfront area known for its restaurants and bars, perfect for leisurely strolls and waterside dining.
Auckland War Memorial Museum
25 minutes walking
A rich history of New Zealand and Pacific Islands; enjoy diverse exhibits and free admission on Fridays.
Mount Auckland Atuanui Walkway
3 minutes walking
Scenic walking track with stunning views of Auckland's skyline. Ideal for both casual walkers and avid hikers.
Waterfront Kayaking
10 minutes walking
Kayaking tours around Auckland Harbour available for adventure seekers. Rentals and guided options are offered.
Depot Eatery & Oyster Bar
3 minutes walking
Casual eatery famous for its fresh oysters and seasonal dishes. Ideal for a relaxed meal after a day of exploring.
Aria Restaurant and Bar
1 minute walking
Modern dining with a focus on local ingredients and artfully prepared dishes. Perfect for business or leisure dining.
Spark Arena
20 minutes walking
Major venue for concerts and sporting events. A vibrant atmosphere with a packed schedule, including family-friendly shows.
Aotea Centre
5 minutes walking
Cultural hub hosting a variety of performances. Great venue for live music and theater, appealing to all ages.
Getting around
City Centre
Auckland 24 min · 1.2 mi
Airports
Auckland (AKL) 33 min · 13.5 mi
Great Barrier (GBZ) 179 min · 74.0 mi
Train
Train Station - Britomart 10 min · 2700 ft
Train Station - Grafton 23 min · 1.2 mi
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 42.0 per person.
Feedback about Crowne Plaza Auckland By Ihg from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Crowne Plaza Auckland enjoys a prime location in the heart of Auckland CBD, making it easy to explore the city, with the Sky Tower just a short walk away. Many guests appreciate the spacious and clean rooms; some even boast amazing views of the Auckland Tower and the harbor. The hotel is part of a shopping centre and offers convenient access to restaurants, though a few guests have noted that the facilities are showing their age. Breakfast is excellent, and the gym is well-equipped for a quick workout.
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Review score
Based on 1234 verified reviews
8.8 /10
Great
91 %
Recommend
Location
9.4/10
Comfort
9.2/10
Paid Wi-Fi
7.1/10
Breakfast
8.5/10
Pros
Comfortable room
Good city view
Good breakfast
Easy parking
Cons
Slow service
Construction chaos
Guest reviews
based on 1234 reviews
8.8/10
based on 2191 reviews
8.8/10
amelia from united states
Single
standard king room
4 nights in November 2025
|
Reviewed: January 03, 2026
6/10
a slightly underwhelming stay
grumpy staff musty smell
the location proved convenient for accessing downtown. it met my basic needs for a quick trip.
the staff i encountered seemed somewhat grumpy. the hotel appears quite dated, with furniture that looks worn. i also noticed a musty smell in my room, and the bathroom lacked adequate ventilation.
0 Helpful
Chris from Australia
Couple
Standard King Room
3 nights in August 2025
|
Reviewed: August 13, 2025
9.3/10
Really good Location Plus Comfortable Stay
delicious food real coffee easy entry
The breakfast buffet featured delicious food and real coffee. I found the parking excellent. It allowed easy entry and exit. Access to central spots was simple. I also enjoyed the closeness to so many dining places.
The reception staff lacked warmth. I found them robotized and not personalized.
Service
9/10
The check-in staff members were super friendly. The breakfast staff offered really good service. I noted they promptly addressed guest needs and maintained a positive attitude. This created a cute atmosphere.
Facilities
9/10
The on-site restaurant provided convenient dining options. Parking was in the same complex. This made car access easy. A lounge on-site offered a relaxed space. I found the facilities well-kept.
Location
10/10
The accommodation is next to a prominent tower. This landmark aided navigation. The central location enabled easy access to various attractions. I especially liked the proximity to shopping and dining areas. Everything was within walking distance.
0 Helpful
|
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Questions of the users
About Crowne Plaza Auckland By Ihg
Is it possible to check in before the standard time if I arrive early?
05 February 2024
Early check-in may be available, but it is recommended to book an additional night prior to arrival if you wish to check in before 11:00 AM. After 11:00 AM, early check-in is subject to availability.
What is the required deposit if I choose to pay with cash or a debit card?
12 March 2024
A deposit of $100 is required for cash or debit card payments. However, if you are using credit cards such as Mastercard, Visa, or AMEX, no deposit is necessary.
Can parking fees be added to my overall room bill when I check out?
20 April 2024
Yes, guests can opt for parking at a rate of $32 per day, with a reduced rate of $10 on weekends. These charges can conveniently be added to your room bill at checkout.
Are there any rooms available that include spa facilities?
15 May 2024
Yes, there is a Spa Suite available that features a Jacuzzi for a relaxing experience during your stay.
Does the hotel offer laundry services for guests?
10 June 2024
A guest laundry is available on level 17 with self-service washing machines and dryers operating for $2 NZD per cycle. Dry cleaning services are also offered.
How many guests are included in the breakfast if I book a bed & breakfast rate?
25 July 2024
The breakfast inclusion covers the number of guests specified during your reservation, ensuring everyone has a meal to start their day.
Can a baby crib or cot be requested during my stay?
30 August 2024
Baby cots are available upon request; it's best to arrange this prior to your arrival as availability may vary.
Are there amenities for fitness and wellness, such as a gym or spa?
18 September 2024
The hotel boasts a gymnasium and sauna facilities, though there is no in-house spa. However, a discount voucher for a nearby spa can be provided.
Is room service available in all types of accommodations?
26 October 2024
Every room in the hotel offers room service. Guests can easily contact the restaurant or reception to place an order at any time.
Are there options for booking interconnecting rooms for larger groups or families?
04 November 2024
Yes, interconnecting rooms can be arranged to accommodate larger groups, ideal for families or friends traveling together.
What transportation options are available for airport transfers?
09 December 2024
The hotel does not offer a direct shuttle service to the airport. However, local options like SkyDrive and Super Shuttle can be arranged prior to your arrival.
What are the breakfast options and their costs?
22 January 2025
Breakfast options include a full breakfast at $38 per adult, a continental option for $26.50, with special rates for children. Children under 5 can enjoy breakfast free of charge.
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