Sofia Balkan Palace | 5-Star Central Sofia * from $136

Name: Sofia Balkan Palace, Sofia
Address: 5,Sveta Nedelya Square, Sofia, Sofia City Province, 1000
Price range: US$155+
Rating: 8.7

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Key details

About the Hotel

5,Sveta Nedelya Square, Sofia, 1000

Next to the Serdika metro station

Great

8.7

8.3

/10

3.7

Loved by Sofia Balkan Palace guests

Spacious room

Excellent English

Comfortable beds

Helpful staff

"The location is fantastic, with the hotel entrance literally steps away from the Serdika metro station exit, smack in the center of Sofia."

Zani from Italy

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"We were upgraded to a gorgeous recently renovated suite, and you could tell they're spending a lot of energy and money on bringing the place up to scratch."

Georgia from United Kingdom

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"Instead, the front desk hit us with a one-two punch: early check-in AND an upgrade from junior suite to presidential suite."

Etay

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5-star luxury hotel in Sofia

Accommodations

Sofia Balkan Palace offers 241 guest rooms and suites, each providing stunning views of the city. Options include Deluxe King Rooms and Presidential Suites, featuring king size beds and spacious layouts. Each suite is equipped with modern amenities catering to both business and leisure travelers.

Dining

The hotel features Restaurant Labels, which serves a mix of international and authentic Bulgarian dishes. Guests can also visit Lobby Bar Basilica for signature cocktails and desserts, creating an enjoyable dining experience. Both dining venues are designed with attention to detail, ensuring a memorable atmosphere.

Event Spaces

Sofia Balkan Palace includes sophisticated meeting rooms for corporate events, special occasions, and weddings. The dedicated event planning team collaborates with clients to customize every detail, from menus to decoration. State-of-the-art audiovisual equipment is available to enhance presentations.

Location

Situated in the administrative center of Sofia, the hotel is within walking distance of key attractions like the National Palace of Culture and Alexander Nevsky Cathedral. Proximity to Serdika metro station offers easy transportation connections across the city. Just 12 km from Sofia Airport, the hotel is accessible via a direct metro line.

Sustainability

The hotel is committed to sustainability, aligning with UN Sustainable Development Goals and investing in carbon reduction projects. Guests can participate in the initiative to offset their carbon footprint during their stay. This commitment promotes responsible travel and environmental awareness.

Highlights

Accommodations: 241 guest rooms and suites

Dining: Restaurant Labels and Lobby Bar Basilica

Event Spaces: sophisticated meeting rooms and exceptional catering services

Location: proximity to key attractions and Serdika metro station

“From its address nestled next to the President's Palace, the building has an iconic presence. Inside, I envision events unfolding in sophisticated meeting rooms, and innovative in-room technology adding a modern layer to the experience. The Basilica lobby bar, styled as a winter garden, seems a particularly fine spot for a signature cocktail.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.8/10Review score

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Highlights from guests

Guest ParkingEasy parking

The hotel offered convenient parking. A hotel employee found us a parking spot and helped us with our luggage.

Dimitri from Greece

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DiningBreakfast abundance

The breakfast buffet included a huge variety of choices. They even offered sparkling wine as an added bonus.

Isabella from Canada

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Room FeaturesTech-Ready

The room was upgraded with modern tech, including USB plugs in the sockets. The electric curtains were a nice touch.

Rajesh from India

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Sports & FitnessGym convenience

The basement gym was a great facility to have. I could keep up with my workout schedule.

Ali from United Arab Emirates

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Select your room type

Sofia Balkan Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room
2 persons
31 sq. feet
2 Single beds
Air conditioning
Shower
room details
Deluxe King Room
2 persons
31 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Deluxe Suite 1 King Bed View to Sveta Nedelya Square
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Sofia Balkan Palace offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Dining Onsite

At Sofia Balkan Palace, dining is an experience as rich as the country's history. Labels is a modern gem offering international cuisine, where guests can enjoy both casual meals and refined dishes in a welcoming atmosphere perfect for indulging in pleasant conversation and flavorful creations.

Labels
International
Ambiance
Modern, inviting space ideal for casual dining or a refined evening out.
Key Offerings
Signature dishes highlight the fusion of global flavors, complemented by an extensive beverage selection perfect for any occasion.
Reservation
Recommended.
Varies; open for lunch and dinner.

Sofia Balkan Palace Location

5,Sveta Nedelya Square, Sofia, 1000

Explore Sofia

Sofia Balkan Palace Experiences

Regional History Museum

4 minutes' walk

Historical artifacts and exhibitions showcasing Sofia's rich past. Regular guided tours available.

Central Sofia Market Hall

6 minutes' walk

Vibrant market with local produce and crafts. A perfect spot for sampling Bulgarian delicacies.

Soviet Army Monument

8 minutes' walk

Iconic monument symbolizing Bulgaria's history. Unique artistic architecture and historical significance.

National Palace of Culture

20 minutes' walk

A major cultural venue hosting concerts and exhibitions. Noteworthy for its impressive architecture and gardens.

Hiking at Seven Rila Lakes

4 minutes' drive

Stunning natural site perfect for hiking enthusiasts. Rental services and guided tours available.

Yoga at Crystal Park

14 minutes' walk

Relaxing outdoor yoga sessions in a tranquil park environment. Classes suitable for all levels.

Capo Mediterranean Restaurant

2 minutes' walk

Cozy atmosphere with Italian specialties. Famous for fresh seafood and homemade pasta.

Spaghetti Kitchen & Bar

4 minutes' walk

Casual dining with a lively vibe. Offers a variety of pasta dishes and vegan options.

National Opera and Ballet of Bulgaria

11 minutes' walk

Elegant venue featuring opera and ballet performances. Check schedule for family-friendly shows.

DSQUARED2 Cocktails & Lounge

2 minutes' walk

Trendy bar offering crafted cocktails. Enjoy a chic atmosphere and live music nights.

Getting around

City Centre
Sofia 5 min · 1400 ft
Airports
Sofia (SOF) 18 min · 7.1 mi
Train
Sofia Central Bus Station 18 min · 5000 ft
Underground
Serdika 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 23.0 per person.

Pets

Pets are allowed on request.

Languages

English, Greek, Russian, Bulgarian

Year renovated:

2006

Number of floors:

Number of rooms:

256

Former name

Sheraton Sofia Balkan

Reviews and Ratings

Feedback about Sofia Balkan Palace from previous guests about their experience.

Review summary

Based on recent reviews

The Sofia Balkan Palace enjoys a superb location in the heart of Sofia, directly opposite Sveta Nedelya Cathedral, making it easy to walk to many attractions. Guests often praise the spacious and modern rooms, some of which feature balconies with cathedral views and advanced technology to control the lights and curtains. Breakfast is typically plentiful and delicious, though some guests have noted occasional issues with the temperature of the hot buffet items. The split bathroom design, with separate shower and toilet rooms, is a frequently appreciated feature.

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Review score

Based on 4002 verified reviews

8.4 /10

Great

85 %

Recommend

Location

9.8/10

Free WiFi

9.0/10

Paid Wi-Fi

7.4/10

Breakfast

8.5/10

Pros

Friendly staff

Great breakfast

Incredible location

Cons

Maintenance issues

Anita from Germany

Single

Deluxe King Room

3 nights in November 2025

Reviewed: February 08, 2026

9/10

Central Hotel Gem

central location comfortable bed nice shower large selection

This hotel offers a prime location near the cathedral and Vitosha Boulevard. The room was spacious. It had a comfortable bed. nice air conditioning. Breakfast presented a large selection of foods.

The absence of provided toothpaste and a toothbrush surprised me for a hotel of this rating.

Service

9/10

During check-in, I received a warm welcome from the hotel staff. They gave me a handwritten note and a chilled bottle of champagne. some sweets were in the room as a welcome gift.

0 Helpful

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Peter from United Kingdom

Single

deluxe king room

3 nights in November 2025

Reviewed: December 13, 2025

8/10

central location rainfall shower food choice

The location is very central. I could easily walk to many attractions. the room included two separate sinks and a rainfall shower, i found this very practical. the breakfast had many choices with lots of food.

the floor was covered in hair and dust, i did not like that

0 Helpful

sandra from united kingdom

Single

deluxe king room

3 nights in November 2025

Reviewed: November 25, 2025

9/10

amazing central stay!

coffee facilities complimentary water comfortable stay

i got a beautiful king room. it had tea and coffee facilities available! complimentary water was in the room too. it.

0 Helpful

Peter from United Kingdom

Family with children

Deluxe King Room

3 nights in October 2025

Reviewed: October 27, 2025

7/10

breakfast buffet prime location mediocre cleanliness difficult parking

the breakfast buffet had tons of options i liked this a lot. i also thought the location was prime many landmarks were within walking distance.

the room cleanliness was mediocre and could be improved. there was also a difficult parking situation i had problems finding a spot due to the limited space.

0 Helpful

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Questions of the users

About Sofia Balkan Palace

Is there a hairdryer available in the accommodations?

22 March 2024

Yes, hairdryers are provided in all guest rooms for your convenience.

Does the hotel provide secure private parking and is room service available around the clock?

30 April 2024

Yes, secure private parking is available for 16 EUR per day, and room service operates from 7:00 AM to 11:00 PM daily.

Is there a swimming pool on-site at Sofia Balkan Palace?

10 May 2024

The hotel does not feature a swimming pool but offers complimentary access to a gym and sauna, along with massage services available for an extra fee.

Can I reserve a parking spot if I plan to travel to Sofia with my own vehicle?

12 June 2024

Parking is available and operates under Sofia Municipality. A fee of 30 BGN (approximately 15 EUR) applies for 24 hours of parking.

Is it possible to add an extra bed for a third guest when booking a room for two?

25 July 2024

Absolutely! Extra beds can be arranged for an additional charge of 30 EUR upon making the room reservation.

What are the room service hours for food during the day?

1 August 2024

Room service is available 24 hours, providing options for lunch and dinner.

Is it possible to receive assistance with planning business events or meetings at the hotel?

9 September 2024

Yes, the hotel offers dedicated event spaces and planning services for corporate events, ensuring all needs are met for a successful occasion.

What is the fastest way to get to Sofia Balkan Palace from Sofia Airport?

15 October 2024

Travelers can reach the hotel via the metro, which connects directly from Terminal 2. There are also free shuttle services from Terminal 1 every half hour.

What are the breakfast hours at Sofia Balkan Palace?

25 November 2024

Breakfast is served from 7:00 AM to 10:30 AM from Monday to Friday and until 11:00 AM on weekends.

Does the hotel have a gym equipped with weights and training facilities?

30 December 2024

Yes, the gym is available and includes a variety of equipment such as dumbbells, treadmills, and stationary bikes.