Four Points Flex By Sheraton Newcastle Room photoFour Points Flex By Sheraton Newcastle Exterior photoFour Points Flex By Sheraton Newcastle Exterior photo

Four Points Flex By Sheraton Newcastle, Newcastle upon Tyne

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From$60 /night
Check-in
31Aug
Check-out
01Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 Westgate Road, Newcastle upon Tyne, NE11SE
-
Near the Tyne Bridge
Great
8.5
8.6
/10
4.2
4.2
/5

4-star contemporary hotel in the heart of Newcastle

Location

Four Points Flex by Sheraton Newcastle is strategically situated within walking distance of Newcastle train station and the lively city centre. Guests can explore landmark sites such as the Medieval castle and the charming Grey Street district with ease. The hotel is just a 15-minute walk to the Quayside, which leads to the iconic Gateshead Millennium Bridge and the BALTIC Centre for Contemporary Art.

Rooms

The hotel provides 99 contemporary rooms that prioritize both comfort and convenience. Each room includes essential amenities, designed to enhance the stay for all guests. The attentive staff ensures a welcoming atmosphere throughout every level of service.

Dining

Breakfast is served in the stylish lounge bar, offering a full buffet for guests to start their day. In the evenings, the lounge bar becomes a social hub, where visitors can unwind with their favorite drinks. This space supports a friendly environment that encourages relaxation and social interaction.

Accessibility

Four Points Flex by Sheraton Newcastle is equipped with elevators for easy access across all floors. The hotel provides accessible areas with routes from the public entrance for guest convenience. Off-site parking is available at Grainger Town, just 0.2 miles away.

Stay Effortlessly

The hotel emphasizes a streamlined experience, focusing on the essentials to offer a friendly and efficient stay. Guests can take advantage of digital check-in services to simplify their arrival process. Marriott Bonvoy members receive complimentary in-room Internet access when booking directly.

Highlights

Location: walking distance of Newcastle train station

Rooms: 99 contemporary rooms

Dining: full buffet breakfast

Accessibility: Accessible Areas with Accessible Routes from Public Entrance

“This hotel stands out for its prime location near Newcastle Central Station, making it exceptionally convenient for those arriving by train; the modern, space-conscious rooms and quality breakfast are also noteworthy. While the room design leans toward functional, its central spot and thoughtful amenities make it a solid choice. It's a practical base for exploring the city.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Four Points Flex By Sheraton Newcastle offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Standard Double Room
    2 persons
    15 sq. feet
    1 Double bed
    Heating
    Shower
  • Family Room One Double Bed Two Bunk Beds
    2 persons
    18 sq. feet
    1 Double bed
    Heating
    Shower
  • Efficient Double Room
    2 persons
    13 sq. feet
    1 Double bed
    Heating
    Shower
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Four Points Flex By Sheraton Newcastle offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
Show more

Dining Onsite

At Four Points Flex By Sheraton Newcastle, the onsite restaurant offers a delightful blend of traditional and modern dining experiences. Guests can enjoy a hearty breakfast or lighter fare in a family-friendly atmosphere, making it a comfortable spot to start the day or refuel after exploring nearby natural attractions.
  • Restaurant

    Casual dining with international influences
    Ambiance
    Family-friendly with a mix of traditional and modern decor
    Key Offerings
    A well-curated breakfast spread featuring fresh fruit salad, croissants, cold meats, cheeses, and a full cooked selection, alongside lighter options such as fajita wraps and baguettes.
    Reservation
    Not needed
    Monday to Friday: 07:00 - 21:00; Saturday and Sunday: 08:00 - 21:00

Four Points Flex By Sheraton Newcastle Location

15 Westgate Road, Newcastle upon Tyne, NE11SE
Explore Newcastle upon Tyne
Explore Newcastle
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Newcastle Castle
Newcastle Castle
2 minutes' walk
Historic castle with exhibits detailing Newcastle's history and stunning city views from the rooftop.
Discovery Museum
Discovery Museum
11 minutes' walk
Interactive museum offering insights into Newcastle's maritime history and local innovations, with free admission.
The Quayside
The Quayside
8 minutes' walk
Vibrant area featuring remarkable architecture, riverside views, and great dining spots along the iconic Tyne.
Baltic Centre for Contemporary Art
Baltic Centre for Contemporary Art
15 minutes' walk
Contemporary art hub in a converted flour mill, showcasing rotating exhibitions and stunning views from the viewing platform.
Whickham Thorns Outdoor Activity Centre
10 minutes' drive
Adventure centre offering thrilling activities like rock climbing, cycling, and archery for adrenaline seekers.
Exhibition Park
25 minutes' walk
Peaceful park featuring beautiful gardens, walking paths, and a lovely café, perfect for relaxation and picnics.
Public House J.D Wetherspoon
2 minutes' walk
Casual pub chain known for its extensive menu, great beers, and vibrant atmosphere, suitable for all dietary needs.
The Mile Castle
4 minutes' walk
Popular spot featuring traditional British fare, a cozy pub setting, and an excellent selection of local craft beers.
O2 City Hall Newcastle
20 minutes' walk
Historic music venue hosting diverse concerts and comedy shows, perfect for a night out with friends or family.
The Stand Comedy Club
10 minutes' walk
Recognized comedy club featuring local and national acts, offering a fun night of laughter for all ages.
Getting around
  • City Centre
    Newcastle upon Tyne 8 min  ·  2000 ft
  • Airports
    Newcastle (NCL) 19 min  ·  7.5 mi
    Durham Tees Valley (MME) 99 min  ·  40.8 mi
  • Train
    Newcastle Train Station 4 min  ·  1000 ft
  • Bus
    Bus stop 4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 13.95 per person.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
98
Former name
sleeperz hotel newcastle

Reviews and Ratings

Feedback about Four Points Flex By Sheraton Newcastle from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Four Points Flex By Sheraton Newcastle enjoys a great location, just a few minutes' walk from the train station, making it easy to get around. Guests appreciate the clean, modern rooms and some found them to be very spacious. While the majority were satisfied, a few guests mentioned that the rooms could feel a bit cold, and occasionally, experienced issues with the key cards. The hotel's proximity to the city center, combined with amenities like air conditioning, provides good value for money.
Show moreShow less
Review score
Based on 1996 verified reviews
8.4 /10
Great
87 %
Recommend
Location
9.4/10
Staff
9.2/10
Paid Wi-Fi
7.1/10
Breakfast
7.9/10
Pros
Perfect location
Comfy bed
Friendly staff
Quality breakfast
Cons
Key card issues
Noisy corridor
Guest reviews
based on 1996 reviews
8.4/10
based on 4762 reviews
8.5/10
Aiden from United Kingdom
Business traveller
Standard Double Room
3 nights in November 2025
|
Reviewed: February 14, 2026
8.5/10

convenient city stay

great location helpful staff decent breakfast
The location was fantastic. The train station and metro station are nearby. The castle, cathedral, and Grey Street, with shopping malls and restaurants, are close. Quayside is also a short walk. Hotel staff was helpful, and breakfast was served each morning.
Storage space in my room was somewhat limited, and the safety box was inside the bed frame.
Facilities
9/10
The hotel provided reliable wifi, probably the fastest i've ever used in a hotel. The rooms are basic, but adequate for a short visit, equipped with everything needed for an overnight stay.
Dining
8/10
A decent breakfast is served in the dining area between 7 and 11 am. The hotel bar is staffed by very good bartenders. I found both areas to be clean and well kept
0 Helpful
|
Show less
Martin from Germany
Business traveller
Standard Double Room
3 nights in October 2025
|
Reviewed: December 07, 2025
9.0/10

good stay near transport

convenient location reasonable price
the location is very convenient near the train station. rooms were clean. the hotel price was reasonable. i found the room quite spacious for the price.
the room temperature was not adjustable and i could not switch it to heat. there was no extra blanket provided. i turned off the air-con to keep warm.
Location
9/10
the hotel is close to the train station. this makes travel simple. there are shopping possibilities near the hotel. i found it easy to reach different attractions by foot.
Dining
8/10
breakfast offered enough choice for business travel. the buffet was replenished often. i did not feel like there was a wide variety. it was a standard continental breakfast.
Service
10/10
the staff were friendly. i found the staff helpful. they allowed an early check-in. i appreciated their hospitality a lot. i experienced prompt and positive service.
Rooms
9/10
the standard double room was spacious. i used the kettle with tea and coffee. the bed was comfortable. i appreciated the modern decor. i saw opportunities to hang clothes.
0 Helpful
|
Show more
Geoffrey from United Kingdom
Single
Standard Double Room
3 nights in August 2025
|
Reviewed: September 23, 2025
6/10

Acceptable, but some issues arose

cold room small bathroom
The room felt quite cold. I noticed a small electric heater was present, but it didn't adequately warm the space (the heating system was to malfunction). The bathroom was also very small. Water covered the floor when showering.
0 Helpful
Questions of the users
About Four Points Flex By Sheraton Newcastle
Is there on-site parking available at Four Points Flex By Sheraton Newcastle?
12 November 2024
No, this hotel does not offer on-site parking.
Where is the nearest parking facility and what are the costs?
05 December 2024
The recommended parking facility is on Dean Street NE1 1PG, which operates under the 'alive after 5pm' scheme. Rates are £1.60 per hour before 5pm and free after that until 8am the next day.
What is the cost of breakfast at the hotel?
18 October 2024
Breakfast is available for £7.95 and can be added at the time of check-in.
Can I store my luggage if I arrive before check-in time?
14 February 2025
Yes, the hotel offers luggage storage for guests who arrive early, allowing you to explore the area while waiting for your room to be ready.
Is the hotel welcoming to the LGBTQ+ community?
23 January 2025
Absolutely, the hotel is inclusive and welcomes all guests, including the LGBTQ+ community.
Are irons and ironing boards available for guests?
30 December 2024
Irons and ironing boards can be requested from Reception at any time during your stay.
Does the hotel provide a cooked breakfast option?
22 March 2025
Yes, a variety of cooked items, cereals, fruits, and both hot and cold drinks are available during breakfast.
What age do guests need to be to check into the hotel?
17 April 2025
Guests must be 18 years or older to check in.
What time does the hotel lock its doors at night?
03 June 2025
The hotel doors lock at 11 PM. Guests can return later by pressing a doorbell for assistance from security or night staff.
Is there convenient parking available for disabled guests?
11 August 2024
The nearest disabled parking is located just outside the hotel, to the left down the street.
Can guests invite friends over for drinks in their rooms?
04 September 2024
Yes, guests can have friends visit, but please note that the hotel is residents-only between 11 PM and 6 AM.
Is a photo ID necessary for check-in?
21 May 2025
Yes, guests are required to present photo ID upon request during their stay.
Is it possible to check in earlier than the standard time?
15 July 2025
Check-in usually starts at 2 PM. Early arrivals might be accommodated if a room is available, and luggage storage is offered if not.
What are the check-in and check-out times?
29 April 2025
Check-in is from 14:00 and check-out is by 11:00.
How close is the hotel to the central train station?
26 February 2025
The hotel is located about a 5-minute walk from the central train station.
Is late check-out possible?
10 March 2025
Late check-out may be available depending on the day; otherwise, luggage storage can be arranged.

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