Four Points Flex By Sheraton Newcastle Room photoFour Points Flex By Sheraton Newcastle Exterior photoFour Points Flex By Sheraton Newcastle Exterior photo
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From61US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
-
Near the Tyne Bridge
Great
8.4
8.6
/10
5.0
4.2
/5

Location

Four Points Flex by Sheraton Newcastle is strategically situated within walking distance of Newcastle train station and the lively city centre. Guests can explore landmark sites such as the Medieval castle and the charming Grey Street district with ease. The hotel is just a 15-minute walk to the Quayside, which leads to the iconic Gateshead Millennium Bridge and the BALTIC Centre for Contemporary Art.

Rooms

The hotel provides 99 contemporary rooms that prioritize both comfort and convenience. Each room includes essential amenities, designed to enhance the stay for all guests. The attentive staff ensures a welcoming atmosphere throughout every level of service.

Dining

Breakfast is served in the stylish lounge bar, offering a full buffet for guests to start their day. In the evenings, the lounge bar becomes a social hub, where visitors can unwind with their favorite drinks. This space supports a friendly environment that encourages relaxation and social interaction.

Accessibility

Four Points Flex by Sheraton Newcastle is equipped with elevators for easy access across all floors. The hotel provides accessible areas with routes from the public entrance for guest convenience. Off-site parking is available at Grainger Town, just 0.2 miles away.

Stay Effortlessly

The hotel emphasizes a streamlined experience, focusing on the essentials to offer a friendly and efficient stay. Guests can take advantage of digital check-in services to simplify their arrival process. Marriott Bonvoy members receive complimentary in-room Internet access when booking directly.

Highlights

Location: walking distance of Newcastle train station

Rooms: 99 contemporary rooms

Dining: full buffet breakfast

Accessibility: Accessible Areas with Accessible Routes from Public Entrance

“This hotel stands out for its prime location near Newcastle Central Station, making it exceptionally convenient for those arriving by train; the modern, space-conscious rooms and quality breakfast are also noteworthy. While the room design leans toward functional, its central spot and thoughtful amenities make it a solid choice. It's a practical base for exploring the city.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Four Points Flex By Sheraton Newcastle offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
165 sq. feet 
1 Double bed
Shower
Heating
Standard Double Room Bunk Bed City View
2 persons
195 sq. feet 
1 Double bed
Shower
Heating
Efficient Double Room
2 persons
140 sq. feet 
1 Double bed
Shower
Heating
Large King Room City View
2 persons
240 sq. feet 
1 King-size bed
Shower
Heating
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Price and Room Availability Calendar

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Facilities

Four Points Flex By Sheraton Newcastle offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Dining Onsite

At Four Points Flex By Sheraton Newcastle, the onsite restaurant offers a delightful blend of traditional and modern dining experiences. Guests can enjoy a hearty breakfast or lighter fare in a family-friendly atmosphere, making it a comfortable spot to start the day or refuel after exploring nearby natural attractions.
Four Points Flex By Sheraton Newcastle Restaurant photo

Restaurant

Casual dining with international influences
Ambiance
Family-friendly with a mix of traditional and modern decor
Key Offerings
A well-curated breakfast spread featuring fresh fruit salad, croissants, cold meats, cheeses, and a full cooked selection, alongside lighter options such as fajita wraps and baguettes.
Reservation
Not needed
Monday to Friday: 07:00 - 21:00; Saturday and Sunday: 08:00 - 21:00

Four Points Flex By Sheraton Newcastle Location

15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
Map view
15 Westgate Road, Newcastle upon Tyne, United Kingdom, NE11SE
Nearby
Night club
Newcastle Castle
600 ft
Bridge
The Tyne Bridge
2000 ft
Bridge
High Level Bridge
1300 ft
Church
Saint Nicholas Cathedral
800 ft
St Nicholas Square
Newcastle Cathedral
800 ft
Market
Grainger Market
1800 ft
Bridge
Swing Bridge
1600 ft
Museum
Holy Jesus Hospital
1800 ft
Cinema
Tyneside Cinema
1600 ft
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1300 ft
Church
Cathedral Church of St Mary
1700 ft
Grey Street
1300 ft
48 Westgate Rd
George Stephenson Monument
500 ft
Church
St John the Baptist Church
700 ft
Hadrian's Wall
1800 ft
Restaurants
Deli Central
600 ft
Arch 9 Forth Street
Chillipepper Sandwiches & More
800 ft
Arch 1 Forth Street
Public House J.D Wetherspoon
400 ft
48 Westgate Road
The Mile Castle
900 ft
The West Road and Grainger Street
Dog and Scone
700 ft
22 Pudding Chare
Ugot
600 ft
Newcastle Station Neville Street Newcastle Central Station
Acropolis Street Food
500 ft
Pilgrim Street Quayside Unit 48
The Redhouse
1400 ft
32 Sandhill Quayside
Mark Toney Cafe and Ice Cream Parlour Grainger Street
1100 ft
53 Grainger Street
The Town House
900 ft
Grainger Street
Burger King
1600 ft
Neville Street Central station
Explore Newcastle upon Tyne
Explore Newcastle
Top Attractions
Activities
Dining
Entertainment
Newcastle Castle
Newcastle Castle
2 minutes' walk
Historic castle with exhibits detailing Newcastle's history and stunning city views from the rooftop.
Discovery Museum
Discovery Museum
11 minutes' walk
Interactive museum offering insights into Newcastle's maritime history and local innovations, with free admission.
The Quayside
The Quayside
8 minutes' walk
Vibrant area featuring remarkable architecture, riverside views, and great dining spots along the iconic Tyne.
Baltic Centre for Contemporary Art
Baltic Centre for Contemporary Art
15 minutes' walk
Contemporary art hub in a converted flour mill, showcasing rotating exhibitions and stunning views from the viewing platform.
Whickham Thorns Outdoor Activity Centre
10 minutes' drive
Adventure centre offering thrilling activities like rock climbing, cycling, and archery for adrenaline seekers.
Exhibition Park
25 minutes' walk
Peaceful park featuring beautiful gardens, walking paths, and a lovely café, perfect for relaxation and picnics.
Public House J.D Wetherspoon
Public House J.D Wetherspoon
2 minutes' walk
Casual pub chain known for its extensive menu, great beers, and vibrant atmosphere, suitable for all dietary needs.
The Mile Castle
The Mile Castle
4 minutes' walk
Popular spot featuring traditional British fare, a cozy pub setting, and an excellent selection of local craft beers.
O2 City Hall Newcastle
20 minutes' walk
Historic music venue hosting diverse concerts and comedy shows, perfect for a night out with friends or family.
The Stand Comedy Club
10 minutes' walk
Recognized comedy club featuring local and national acts, offering a fun night of laughter for all ages.
Getting around
City Centre
Newcastle upon Tyne8 min  ·  2000 ft
Airports
Newcastle (NCL)19 min  ·  7.5 mi
Durham Tees Valley (MME)99 min  ·  40.8 mi
Train
Newcastle Train Station4 min  ·  1000 ft
Bus
Bus stop4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP13.95 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
5
Number of rooms:
98
Former name
sleeperz hotel newcastle

Reviews and Ratings

Feedback about Four Points Flex By Sheraton Newcastle from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Four Points Flex By Sheraton Newcastle enjoys a great location, just a few minutes' walk from the train station, making it easy to get around. Guests appreciate the clean, modern rooms and some found them to be very spacious. While the majority were satisfied, a few guests mentioned that the rooms could feel a bit cold, and occasionally, experienced issues with the key cards. The hotel's proximity to the city center, combined with amenities like air conditioning, provides good value for money.
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Review score
Based on 1924 verified reviews
8.3/10
Great
87%
Recommend
Location
9.4/10
Staff
9.1/10
Paid Wi-Fi
7.7/10
Breakfast
8.1/10
Pros
Perfect location
Comfy bed
Friendly staff
Quality breakfast
Cons
Key card issues
Noisy corridor
Guest reviews
based on 1924 reviews
8.3/10
based on 5556 reviews
8.4/10
Martin from Germany
Business traveller
Standard Double Room
3 nights in October 2025
|
Reviewed:December 07, 2025
9.0/10

good stay near transport

convenient locationreasonable priceroom temperature
the location is very convenient near the train station. rooms were clean. the hotel price was reasonable. i found the room quite spacious for the price.
the room temperature was not adjustable and i could not switch it to heat. there was no extra blanket provided. i turned off the air-con to keep warm.
Location
9/10
the hotel is close to the train station. this makes travel simple. there are shopping possibilities near the hotel. i found it easy to reach different attractions by foot.
Dining
8/10
breakfast offered enough choice for business travel. the buffet was replenished often. i did not feel like there was a wide variety. it was a standard continental breakfast.
Service
10/10
the staff were friendly. i found the staff helpful. they allowed an early check-in. i appreciated their hospitality a lot. i experienced prompt and positive service.
Rooms
9/10
the standard double room was spacious. i used the kettle with tea and coffee. the bed was comfortable. i appreciated the modern decor. i saw opportunities to hang clothes.
0 Helpful
|
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Geoffrey from United Kingdom
Single
Standard Double Room
3 nights in August 2025
|
Reviewed:September 23, 2025
6/10

Acceptable, but some issues arose

cold roomsmall bathroom
The room felt quite cold. I noticed a small electric heater was present, but it didn't adequately warm the space (the heating system looked to malfunction). The bathroom was also very small. Water covered the floor when showering.
0 Helpful
Questions of the users
About Four Points Flex By Sheraton Newcastle
Is there on-site parking available at Four Points Flex By Sheraton Newcastle?
12 November 2024
No, this hotel does not offer on-site parking.
Where is the nearest parking facility and what are the costs?
05 December 2024
The recommended parking facility is on Dean Street NE1 1PG, which operates under the 'alive after 5pm' scheme. Rates are £1.60 per hour before 5pm and free after that until 8am the next day.
What is the cost of breakfast at the hotel?
18 October 2024
Breakfast is available for £7.95 and can be added at the time of check-in.
Can I store my luggage if I arrive before check-in time?
14 February 2025
Yes, the hotel offers luggage storage for guests who arrive early, allowing you to explore the area while waiting for your room to be ready.
Is the hotel welcoming to the LGBTQ+ community?
23 January 2025
Absolutely, the hotel is inclusive and welcomes all guests, including the LGBTQ+ community.
Are irons and ironing boards available for guests?
30 December 2024
Irons and ironing boards can be requested from Reception at any time during your stay.
Does the hotel provide a cooked breakfast option?
22 March 2025
Yes, a variety of cooked items, cereals, fruits, and both hot and cold drinks are available during breakfast.
What age do guests need to be to check into the hotel?
17 April 2025
Guests must be 18 years or older to check in.
What time does the hotel lock its doors at night?
03 June 2025
The hotel doors lock at 11 PM. Guests can return later by pressing a doorbell for assistance from security or night staff.
Is there convenient parking available for disabled guests?
11 August 2024
The nearest disabled parking is located just outside the hotel, to the left down the street.
Can guests invite friends over for drinks in their rooms?
04 September 2024
Yes, guests can have friends visit, but please note that the hotel is residents-only between 11 PM and 6 AM.
Is a photo ID necessary for check-in?
21 May 2025
Yes, guests are required to present photo ID upon request during their stay.
Is it possible to check in earlier than the standard time?
15 July 2025
Check-in usually starts at 2 PM. Early arrivals might be accommodated if a room is available, and luggage storage is offered if not.
What are the check-in and check-out times?
29 April 2025
Check-in is from 14:00 and check-out is by 11:00.
How close is the hotel to the central train station?
26 February 2025
The hotel is located about a 5-minute walk from the central train station.
Is late check-out possible?
10 March 2025
Late check-out may be available depending on the day; otherwise, luggage storage can be arranged.

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