Heywood House Hotel, BW Signature Collection, Liverpool ➤ Reviews, Rooms & Prices 2026

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Heywood House Hotel, BW Signature Collection Liverpool Exterior photo

Heywood House Hotel, BW Signature Collection Liverpool Beds photo

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Key details

About the Hotel

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Close to the waterfront

Great

8.0

8.6

/10

4.3

Loved by Heywood House Hotel, BW Signature Collection guests

Comfortable beds
Attentive staff
Well-located hotel
Spacious room
High-quality towels

"My room had a balcony with table and two chairs which overlooked the street below, as it was a hot evening, it was nice to get some air."

Spencer from United Kingdom

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"We also got complementary cans of soft drink bottles water and some chocolate bars and biscuits."

Tubbytummy from United Kingdom

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"Convenient location to train stations . Clean , excellent room size. Comfortable beds."

Chontelle from United Kingdom

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4-star city-center hotel in Liverpool with unique heritage charm

Location

Heywood House Hotel is situated in the historic heart of Liverpool, just minutes from attractions like the Royal Albert Dock and Liverpool ONE. Guests can conveniently explore the city's rich culture and history, with museums, shops, and restaurants nearby. The hotel provides easy access to public transportation for travel throughout the city.

Rooms

The hotel offers 35 individually styled rooms, providing guests with a mix of comfort and sophistication. Each room features Egyptian cotton bedding, flat-screen TVs, and a fully stocked minibar. Select rooms feature exposed brick walls and large windows, highlighting the hotel's unique architecture.

Dining

Guests can enjoy a complimentary breakfast, featuring a selection of continental options. The hotel offers an elegant bar area for guests to unwind with cocktails and beverages. Room service is available, allowing guests to enjoy meals in the comfort of their rooms.

Business Facilities

The hotel provides a business center equipped with computers and free printing services for business travelers. Meeting rooms are available for small-scale events, with flexible seating arrangements to suit different needs. High-speed internet access is also provided to facilitate seamless connectivity.

Unique Heritage

Originally a former warehouse, Heywood House Hotel blends historical architecture with contemporary amenities. The hotel showcases original features, including high ceilings and vaulted beams, providing a unique backdrop for guests. This remarkable aspect makes the hotel a distinctive choice for visitors to Liverpool.

Highlights

Location: Historic heart of Liverpool

Rooms: 35 individually styled rooms

Dining: Complimentary breakfast selection

Business Facilities: Business center equipped

“The transformation of Liverpool's first bank into this hotel has resulted in distinctive, artful interiors. I found it's an excellent spot for those wanting to be near the city's attractions. While the location is central, light sleepers might want to pack earplugs.”

Anna BlackEditor-in-Chief at Tohotel

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Highlights from guests

Guest ParkingParking Peace

The on-site parking was ample. I never had trouble finding a space, even late at night. Such a relief!

David from United Kingdom

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DiningTasty Start

Breakfast was a highlight. The full English was delicious and plentiful. A perfect way to start the day.

Emily from Australia

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BathroomSpotless Shine

The bathroom was immaculate. Spotlessly clean and well-stocked with toiletries. Really appreciated the attention to detail.

Jean from Canada

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Room FeaturesPerfect Sleep

The bed was incredibly comfortable. I slept soundly every night. Blackout curtains ensured a dark room too.

Rajesh from India

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Price and Room Availability Calendar

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Facilities

Heywood House Hotel, BW Signature Collection offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking property
Free internet access
Free parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Lift

Guest Parking

Electric kettle

Services

Room service

Dining

Bar/ Lounge area

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Heywood House Hotel, BW Signature Collection Location

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

Map view

11 Fenwick Street, Liverpool, United Kingdom, L2 7LS

City landmarks

Harbour

Royal Albert Dock Liverpool

2800 ft

Church

Liverpool Cathedral

1.0 mi

Museum

Museum of Liverpool

2200 ft

Museum

The Beatles Story

3600 ft

Museum

Merseyside Maritime Museum

2800 ft

Landmark

Royal Liver Building

2300 ft

Landmark

Tate Liverpool

2500 ft

Museum

World Museum

3000 ft

Gallery

Walker Art Gallery

3500 ft

Museum

International Slavery Museum

2700 ft

Harbour

Pier Head

2300 ft

Event hall

St George's Hall Liverpool

3900 ft

Museum

Western Approaches Museum

3500 ft

Art object

Beatles Statue

2900 ft

Gallery

Fact

3800 ft

Landmark

The Piermaster's House

2300 ft

Stadium

Anfield

2.1 mi

Landmark

Concert Square

3200 ft

Library

Liverpool Central Library

3200 ft

Event hall

M&S Bank Arena Liverpool

3800 ft

Landmark

Bold Street

2800 ft

Nearby

Mall

The Cavern Club

1100 ft

LiverpoolEngland

Mathew Street

1200 ft

Mall

Liverpool ONE

1700 ft

Horton House Exchange Flags

Nelson Monument

800 ft

Art object

Eleanor Rigby Statue

1200 ft

1 Derby Square

Queen Victoria Monument

300 ft

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

1500 ft

Park

Chavasse Park

1800 ft

Shopping Area

Metquarter

1900 ft

Restaurants

Viva Brazil

300 ft

36 Castle Street

Manhattan Bar and Grill

100 ft

17/19 Fenwick Street

The Alchemist Liverpool

200 ft

5 Brunswick Street

San Carlo

500 ft

41 Castle Street

pollen

100 ft

44 Fenwick Street

Heritage Restaurant and Bar

400 ft

40 Castle Street

Neighbourhood

300 ft

62 Castle Street

All Bar One Liverpool

300 ft

Derby Square

The Old Bank

200 ft

2-8 James Street

BoBo

500 ft

46 Castle Street

Explore Liverpool

Local Highlights

The Beatles Story

13 minutes' walk

The world's largest exhibition on the Beatles, showcasing memorabilia and stories of the iconic band.

Museum of Liverpool

8 minutes' walk

Focuses on the city's history, featuring engaging exhibits and a view of the waterfront.

Royal Albert Dock Liverpool

10 minutes' walk

A vibrant waterfront area filled with shops, restaurants, and galleries showcasing local art.

Liverpool Cathedral

20 minutes' walk

One of the largest cathedrals in Europe, known for its stunning architecture and panoramic views.

Bike Rentals at Liverpool ONE

6 minutes' walk

Rent bikes to explore the city's parks and waterfront, perfect for all ages and fitness levels.

St. John's Gardens

8 minutes' walk

A peaceful spot for relaxation featuring beautiful gardens ideal for picnics and leisurely strolls.

Kayaking at Liverpool Marina

7 minutes' drive

Thrill-seekers can enjoy kayaking in the marina, offering rental services and guided tours.

The Alchemist Liverpool

1 minute' walk

A whimsical spot known for creative cocktails and a fusion menu with a vibrant atmosphere.

Viva Brazil

1 minute' walk

A Brazilian steakhouse with an authentic rodizio experience of endless meat served at the table.

San Carlo

2 minutes' walk

An Italian dining destination known for fresh pasta, delicious seafood, and an elegant dining setting.

The Cavern Club

4 minutes' walk

Iconic venue where The Beatles once performed, now hosting live music nights in a vibrant atmosphere.

Liverpool ONE

6 minutes' walk

A bustling shopping center with various entertainment options including cafes and seasonal events.

Getting around

City Centre

Liverpool10 min · 2700 ft

Airports

Liverpool John Lennon (LPL)21 min · 8.4 mi

Chester Hawarden (CEG)69 min · 28.5 mi

Train

Liverpool James Street Station2 min · 400 ft

Liverpool Moorfields Train Station5 min · 1400 ft

Bus

Bus stop14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 10.95 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Portuguese

Year renovated:

2012

Number of rooms:

Former name

best western heywood house hotel

Reviews and Ratings

Feedback about Heywood House Hotel, BW Signature Collection from previous guests about their experience.

Review summary

Based on recent reviews

Heywood House Hotel, BW Signature Collection enjoys a superb location, steps away from Albert Dock and the Cavern Quarter, making it ideal for exploring. Guests appreciate the large, clean rooms, some featuring nice surprises like a bath. The provision of tea and coffee making facilities with a kettle is also a common highlight; however, some guests have noted noise from a nightclub operating under the hotel. With comfortable beds and proximity to city center attractions, it offers good value for money for many visitors.

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Review score

Based on 668 verified reviews

8.2/10

Great

86%

Recommend

Pros

Central location

Comfy bed

Friendly staff

Easy check-in

Walking distance

Cons

Small room

Dirty room

Worn curtains

Lack of lighting

based on 2071 reviews

4.5/5

Walter from United Kingdom

Single

Superior Double Room

3 nights in November 2025

Reviewed: January 08, 2026

9/10

clean room and great location!

shower gelsfriendly staffclean roomempty cabinet

The room i had was a superior double room. it was clean and well-serviced! the bathroom was modern and spacious. white company shower gels were a nice touch. I appreciate that. the staff were friendly too.

The room did not have a fridge, and i would have found it useful! there was an empty cabinet. I think a fridge should have been there. i hope this can be fixed!

Dining

9/10

The hotel is well-placed near many restaurants, i spotted several options just a short walk away! i could easily grab a bite. The area has diverse culinary choices. that's very convenient.

0 Helpful

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georgia from united kingdom

Single

superior double room

3 nights in November 2025

Reviewed: December 19, 2025

9.0/10

convenient central stay

spacious roomcentral locationhelpful storage

my room was spacious and super clean. the building has a central location, close to many points of interest. luggage storage was available on the day i left, this was very helpful.

the curtains in my room had a few stains.

Location

9/10

the hotel is near attractions, including albert dock and the cavern quarter. the shopping district is also very close. many sights are within walking distance from this spot.

Dining

8/10

there are many restaurants nearby. the hotel's proximity to various dining options provides convenient choices for meals. i found several places to eat within a short walking distance.

Service

10/10

Staff at the front desk were very helpful. check-in was easy and efficient. the team was helpful. Nothing was too much trouble for them.

0 Helpful

Mia from United Kingdom

Single

standard double room

3 nights in October 2025

Reviewed: December 18, 2025

7/10

adequate stay overall

helpful stafftidy hotelfaulty air conditioningunavailable room

the staff was helpful. the hotel was clean and tidy.

the air conditioning in my room was not working. i was told no other rooms were available. the room temperature was quite high.

0 Helpful

Jayden from Australia

Single

Superior Double Room

3 nights in November 2025

Reviewed: November 17, 2025

6/10

Acceptable Stay with Issues

empty cabinetglass door

The lack of a fridge was annoying. There was just an empty cabinet where it should have been. there were some noticeable stains on the carpet. The glass shower door was barely attached. It was hanging on just one hinge. These issues impacted what I thought of the stay.

0 Helpful