Shangri-La Surabaya, Surabaya
About the Hotel
Rooms and Suites
Shangri-La Surabaya has 365 guest rooms and suites with Javanese design elements. Rooms range from 35 sqm Deluxe Rooms to 187 sqm Premiere Suites. Deluxe Rooms offer city views, while upgraded rooms include Horizon Club Lounge access with breakfast and evening cocktails. Suites feature separate sitting rooms, kitchenettes, and marble bathrooms with soaking tubs.
Dining Options
The hotel features 5 restaurants and 2 bars. JAMOO is an all-day dining restaurant that serves Asian and international dishes with live cooking stations. Shang Palace offers provincial Chinese cuisine for lunch and dinner. Sapore Osteria provides authentic Italian dishes. Kitchen Express provides takeaway and delivery within 12 km with a minimum purchase of IDR 500,000.
Leisure and Entertainment
Guests can access a gymnasium with cardiovascular and weight training systems, an outdoor swimming pool, and three tennis courts. Chi, The Spa at Shangri-La, offers treatments based on traditional Asian healing methods, including Balinese Massage and Rempah Body Scrub.
Location and Transport
Shangri-La Surabaya is 6 km from Gubeng and 20 km from Juanda International Airport. Ciputra World Surabaya is 0.5 km away. Nearby attractions include the House of Sampoerna, 2 km from Temple of Heaven Kenjeran, Apsari Park, and Mayangkara Park.
Services and Facilities
The hotel offers facilities for disabled guests, a safe deposit box, and parking. Services include laundry, valet, and postal/courier services. The Business Centre provides audiovisual equipment, broadband internet, and meeting rooms. The hotel received the ASEAN Green Hotel Award for its sustainable tourism practices.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
