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From70US$ /night
Check-in
04Dec2025Select date
Check-out
05Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
-
Close to Ciputra World Surabaya Mall
Perfect
8.8
9.3
/10
4.8
4.6
/5

Amenities

Shangri-La Surabaya offers extensive leisure facilities, including the Grand Pool Complex, and a fully equipped fitness center. The hotel provides a diverse selection of recreational options for guests, such as tennis courts and a golf driving range. A children's playground ensures families have engaging activities during their stay.

Rooms

The hotel features 368 rooms that combine luxury with comfort, including spacious suites and Horizon Club rooms with exclusive services. Each room is equipped with modern amenities, including complimentary mini-bar items and premium toiletries. Many accommodations offer views of the city or the lush gardens surrounding the hotel.

Dining

Shangri-La Surabaya offers a variety of dining options, including signature restaurants such as Sanba, which serves fine Southeast Asian cuisine. Guests can also enjoy authentic Chinese flavors at Jade Restaurant or unwind at the Lobby Lounge for light refreshments. The hotel provides an extensive buffet breakfast at the Café, featuring international dishes.

Wellness

The Health Club features a state-of-the-art gym and a wellness center offering spa treatments designed to rejuvenate and promote relaxation. Guests can experience holistic therapies at the Spa at Shangri-La, which includes both traditional and modern treatments. An outdoor pool adds an additional dimension to wellness, perfect for relaxation.

Location

Shangri-La Surabaya is situated in the heart of Surabaya, providing convenient access to the city's key attractions. Major shopping centers and historical sites are within a short distance, offering guests a chance to explore the local culture. The hotel is also strategically located close to the international airport, enhancing travel convenience.

Highlights

Amenities: Grand Pool Complex & tennis courts

Rooms: 368 rooms including Horizon Club rooms

Dining: Sanba restaurant for Southeast Asian cuisine

Wellness: Spa at Shangri-La & outdoor pool

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Horizon Deluxe King Room
2 persons
35 m² 
1 King-size bed
Shower
Air conditioning
Deluxe Twin Room
2 persons
35 m² 
2 Single beds
Shower
Air conditioning
Horizon Executive King Room
2 persons
49 m² 
1 King-size bed
Shower
Bathtub
Executive King Room
2 persons
49 m² 
1 King-size bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Surabaya 4.1 km
Airports
Juanda (SUB) 18.7 km
Abdul Rachman Saleh (MLG) 84.9 km
Train
Gubeng Train Station 4.9 km
Pasar Turi Train Station Surabaya 4.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Surabaya offers an enticing array of dining experiences, ranging from the authentic flavors of Italian and Chinese cuisine to modern international dishes. Each venue invites guests to indulge in delightful flavors within warm and welcoming settings, perfect for families and couples alike.
Shangri-La Surabaya Restaurant photo
Shangri-La Surabaya Restaurant photo
Shangri-La Surabaya Restaurant photo

Jamoo

International
Ambiance
Family-friendly and modern, designed to accommodate various tastes and preferences
Key Offerings
Experience an all-you-can-eat dining concept complemented by a selection of vegetarian options, making it ideal for diverse palates.
Reservation
Not needed
Open daily for breakfast, lunch, and dinner: 06:00 - 10:00 (Monday - Thursday), 06:00 - 23:00 (Friday - Sunday).

Shang Palace

Provincial Chinese
Ambiance
Elegant setting with a refined atmosphere that reflects traditional Chinese dining
Key Offerings
Renowned for its signature dishes, Shang Palace serves celebrated regional specialties that highlight authentic flavors, available for lunch and dinner.
Reservation
Recommended
Open for lunch and dinner; hours vary.

Sapore Osteria

Home-style Italian
Ambiance
Warm, inviting atmosphere with friendly service, reminiscent of a cozy Italian home
Key Offerings
Dive into delightful authentic Italian dishes paired with an extensive drink selection, infusing true Italian charm into each meal.
Reservation
Recommended
Hours vary; typically open for lunch and dinner.

Lobby Lounge

Café and snack options
Ambiance
A popular social space with a welcoming environment for relaxation and conversation
Key Offerings
An impressive selection of teas, coffees, and snacks to enjoy in a leisurely setting, perfect for unwinding after a busy day.
Reservation
Not needed
Hours vary; typically open throughout the day.

Location

Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Nearby
Mall
Ciputra World Surabaya Mall
450 m
Restaurants
Jamoo
10 m
Jl. Mayjen Sungkono no. 120 Level 1
Sapore Osteria
20 m
Jl. Mayjen Sungkono no. 120 Shangri-la hotel
Shang Palace
550 m
Jl. Mayjen Sungkono no. 120 Shangri-La Hotel Surabaya
Citilites Skyclub and Bistro
780 m
Jl. Mayjen Sungkono No. 101-103 Java Paragon Hotel & Residences
The Cakery
580 m
Jl. Mayjen Sungkono no. 101-103 Java Paragon Hotel & Residences
Nini's Seafood
400 m
JL Mayjend Sungkono 178-180
Kedai Si Mbok
670 m
Jln. Mayjen Sungkono 89 Ciputra World
The Avenue Lounge Bar
770 m
Mayjend Sungkono 101 - 103 Java Paragon Hotel & Residences
Bakerzin
670 m
Jln. Mayjen Sungkono no. 87-89 Ciputra World Mall Level 3
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Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357

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