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Indonesia
Surabaya
Jw Marriott Hotel Surabaya
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75 photos
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Up to 10% cheaper
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Check rooms and rates
From52US$ /night
Check-in
30Nov2025Select date
Check-out
01Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
-
Steps from Tunjungan Plaza
Perfect
8.8
9.7
/10
4.3
4.6
/5
Loved by guests
  • Clean bedroom
  • Delicious breakfast
  • Friendly staff
  • Good location
  • Awesome views
  • Shuttle service
"The Colonial decor, very spacious room , delicious breakfast and exceptional staff."
Keith from Australia
read full review
"JW Marriott Surabaya is an absolutely beautiful property that boasts many of the best amenities in the city."
Stan from Russia
read full review
"Every staff member knows your name!( While this may seem like standard expectation at a 5 star hotel, but it is rare experience- except at JW Marriott, Surabaya!"
Kwangho Choi from South Korea
read full review

Rooms

JW Marriott Hotel Surabaya houses 407 hotel-appointed rooms, including 22 extended-stay apartments. Guests can choose from various room options that provide comfort in a central location. Each room is designed with modern amenities suited for business travelers and families alike.

Dining

The hotel offers a variety of dining choices, including Uppercut Steakhouse which specializes in fine-quality meats. Tang Palace Chinese Restaurant serves authentic Cantonese cuisine amid antiques from the Tang Dynasty. Imari Japanese Restaurant features teppan-style cooking and fresh sushi, all within steps of the guest's room.

Location

Located near Tunjungan Plaza Mall, the hotel is minutes from notable landmarks such as Suramadu Bridge and the House of Sampoerna. This prime position allows easy access to the shopping and business district of Surabaya. Guests can explore local attractions effortlessly.

Wellness and Recreation

The hotel boasts a pool with panoramic views of Surabaya, providing a refreshing retreat. The Health Club features a 24-hour gym equipped for various fitness activities. Guests can also unwind with massage services available on-site.

Family-Friendly Features

Families can enjoy the kids' club offering engaging activities to nurture creativity from 9:00 AM to 5:00 PM daily. The pool area hosts family-friendly events like movie nights at JW Terrace by the Pool. Children can also discover a selection of pool toys provided by the dedicated pool attendant.

Highlights

Location: Near Tunjungan Plaza Mall

Dining: Uppercut Steakhouse and Tang Palace

Wellness: Pool with panoramic views

Family-Friendly Features: Kids' club with activities

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room Skyline View
Premium King Room Skyline View
2 persons
42 m² 
1 King-size bed
Shower
Bathtub
room details
King Room City View
King Room City View
2 persons
42 m² 
1 King-size bed
Shower
Bathtub
room details
One Bedroom Residential Suite 1 King Bed
One Bedroom Residential Suite 1 King Bed
2 persons
80 m² 
1 King-size bed
Shower
Bathtub
room details
Junior King Suite Skyline View
Junior King Suite Skyline View
2 persons
48 m² 
1 King-size bed
Shower
Bathtub
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Surabaya700 m
Airports
Juanda (SUB) 21.4 km
Abdul Rachman Saleh (MLG) 85.7 km
Train
Pasar Turi Train Station Surabaya 1.3 km
Gubeng Train Station 2.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Jw Marriott Hotel Surabaya boasts a delightful array of dining venues, each offering a unique taste of international and local flavors. From vibrant family-friendly settings to romantic hideaways, indulge in expertly crafted dishes that celebrate culinary traditions, all within a welcoming atmosphere.
Jw Marriott Hotel Surabaya Restaurant photo
Jw Marriott Hotel Surabaya Restaurant photo
Jw Marriott Hotel Surabaya Restaurant photo

Pavilion Restaurant

International with local and global influences
Ambiance
Family-friendly and modern setting
Key Offerings
A wide range of international dishes including Indonesian favorites, pizza, and sushi, perfect for any meal throughout the day.
Reservation
No
Open daily from 06:00 - 23:00

Tang Palace Chinese Restaurant

Chinese and Asian specialties
Ambiance
Family-friendly atmosphere with elegant modern decor
Key Offerings
Enjoy delectable Chinese dishes in a warm setting, perfect for a casual lunch or dinner.
Reservation
No
Open Monday to Sunday from 12:00 - 15:00 and 18:00 - 20:00

Uppercut Steakhouse

French-inspired steakhouse
Ambiance
Modern and romantic setting, ideal for intimate dinners
Key Offerings
Savor expertly grilled steaks and French cuisine in a cozy yet upscale environment. Perfect for a memorable dining experience.
Reservation
Recommended
Open Tuesday to Sunday from 12:30 - 15:00 and 18:00 - 23:00

Imari Japanese Restaurant

Authentic Japanese cuisine
Ambiance
Family-friendly, traditional, and modern ambiance
Key Offerings
Explore a range of Japanese dishes, including sushi and grilled specialties, offering a taste of Japan in a relaxing atmosphere.
Reservation
Recommended
Open Monday to Sunday from 12:00 - 15:00 and 18:00 - 23:00

SBCO Gourmet Patisserie

Pastries and sweet treats
Ambiance
Charming and inviting atmosphere
Key Offerings
Indulge in freshly baked pastries and delightful desserts, perfect for a sweet afternoon break or a post-meal treat.
Reservation
No
Hours vary

Location

Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
City landmarks
Museum
Heroes Monument and 10th November Museum
1.7 km
Landmark
Monumen Kapal Selam
2.6 km
Landmark
Taman Bungkul
3.6 km
Zoo
Surabaya Zoo
4.2 km
Landmark
Siola Surabaya Museum
870 m
Landmark
Pointed Bamboo Monument
1.7 km
Mosque
Sunan Ampel's Tomb
3.4 km
Landmark
Taman Prestasi
2.1 km
Mosque
Muhammad Cheng Hoo Mosque
2.8 km
Landmark
Taman Mundu
2.4 km
Mall
Tunjungan Plaza
870 m
Square
Taman Apsari
870 m
Landmark
Surabaya North Quay
7.0 km
Public Building
Grahadi Building
870 m
Landmark
Tomb of Dr. Soetomo
840 m
Bridge
Suramadu National Bridge
2.5 km
Landmark
Tunjungan Mall
870 m
Landmark
Taman Hiburan Rakyat
2.1 km
Landmark
November 10th Museum
1.7 km
Landmark
Joko Dolog Statue
1.7 km
Landmark
Gereja Perawan Maria tak Berdosa
840 m
Landmark
Monkasel
2.1 km
Landmark
Surabaya Town Hall
970 m
Landmark
Red Bridge
2.6 km
Mall
Grand City Surabaya
2.1 km
Church
Church of the Birth of Our Lady
2.8 km
Event hall
The Empire Palace
840 m
Mosque
Masjid Khoirul Huda plemahan
840 m
Mosque
Masjid al- Mukhlashin
840 m
Mosque
Masjid Syuhada
870 m
Nearby
Jl. Walikota Mustajab
Surabaya Town Hall
590 m
Restaurants
Lobby Lounge at JW Marriott Hotel Surabaya
180 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Uppercut Steakhouse
160 m
Jl. Embong Malang No. 85-89 JW Marriott Hotel
Pavilion Restaurant
50 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Deli Shop
100 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Tang Palace Chinese Restaurant
30 m
JL Embong Malang 85-89 JW Marriott Hotel Surabaya
Jimmy's
100 m
Jl. Embong Malang No. 85-89
depot panorama
110 m
Embong Malang 78H
Kedai Kopi Kota
160 m
Jl. Embong Malang No. 73G
OOB Kitchen Rajanya Gulai Kepala Ikan
380 m
Jl. Tidar No.5-6 Maxone Hotel Surabaya 2nd Floor
Ayam Goreng Jakarta Asli
390 m
Jl. Tidar No.3 - 1 Sawahan
Ayam Goreng President
470 m
Jln. Tidar 22
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Questions of the users
About Jw Marriott Hotel Surabaya
What type of accommodations are available for parties looking to book multiple rooms for families traveling together?
12 March 2024
Connecting rooms can be arranged in the Deluxe Premium category, which includes one King bed and one Twin bed, providing ample space for families traveling with children.
Can reservations be made for rooms directly through the hotel for visa documentation purposes?
15 April 2024
Unfortunately, confirmation letters for reservations made via platforms like Booking.com are not issued by the hotel. It's recommended to book directly with the hotel for such requirements.
Is early check-in available at JW Marriott Hotel Surabaya, and how is it managed?
22 April 2024
Early check-in is possible on a subject-to-availability basis when guests arrive. It is advisable to inquire upon arrival for availability.
Does the hotel offer recreational facilities for children?
28 April 2024
Yes, a Kids' Club is available on the 4th floor, providing complimentary access for guests. It features various activities tailored for younger visitors.
What dining options are available for guests with dietary restrictions, particularly regarding halal meals?
10 May 2024
All dining facilities at JW Marriott Hotel Surabaya serve halal meals, ensuring that guests with dietary preferences are well catered for.
Are there specific services for guests in need of a quiet and exclusive space during their stay?
15 June 2024
The hotel's Executive Lounge offers a relaxing environment with personalized check-in and check-out services, along with complimentary breakfasts and evening canapés.
Can transportation be arranged from the hotel to nearby attractions?
8 July 2024
The concierge team is able to assist in arranging transportation and tours to popular attractions, including nature spots like Bromo.
How accessible is the hotel for guests with mobility challenges?
20 July 2024
JW Marriott Hotel Surabaya is designed with accessibility in mind, featuring elevators, accessible entrances, and designated areas to accommodate guests with mobility concerns.
Is there anywhere nearby to go for shopping or entertainment while staying at the hotel?
5 August 2024
Yes, the hotel is conveniently located near Tunjungan Plaza, a major shopping mall in the city center, ideal for both shopping and entertainment.
Are additional fees incurred for overnight guests who might require an extra bed?
15 September 2024
An extra bed can be provided at a cost of IDR 605,000 net per night, which includes breakfast for one person.
Check-in
30Nov2025Select date
Check-out
01Dec2025Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
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