JW Marriott Hotel Surabaya | Steps from Tunjungan Plaza * From $52

Name: Jw Marriott Hotel Surabaya
Address: Jalan Embong Malang 85-89, Surabaya, East Java, 60261
Price range: US$81+

Jw Marriott Hotel Surabaya Exterior photo

Jw Marriott Hotel Surabaya Restaurant photo

Key details

About the Hotel

Jalan Embong Malang 85-89, Surabaya, 60261

Steps from Tunjungan Plaza

Great

8.9

9.7

/10

4.5

Loved by Jw Marriott Hotel Surabaya guests

Clean bedroom

Delicious breakfast

Friendly staff

Good location

Awesome views

Shuttle service

"The Colonial decor, very spacious room , delicious breakfast and exceptional staff."

Keith from Australia

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"JW Marriott Surabaya is an absolutely beautiful property that boasts many of the best amenities in the city."

Stan from Russia

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"Every staff member knows your name!( While this may seem like standard expectation at a 5 star hotel, but it is rare experience- except at JW Marriott, Surabaya!"

Kwangho Choi from South Korea

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5-star luxury hotel in Surabaya city center

Accommodations

JW Marriott Hotel Surabaya offers 407 beautifully appointed rooms including 22 extended-stay apartments. Each accommodation provides modern conveniences along with stylish décor, catering to both business travelers and families. Guests can enjoy panoramic views of Surabaya from their rooms for a refreshing stay.

Dining

The hotel hosts four distinctive restaurants, featuring a range of cuisines from Japanese to authentic Cantonese dishes. Uppercut Steakhouse serves dry-aged beef and other gourmet meals, while Tang Palace Chinese Restaurant offers intricate dim sum in a décor reminiscent of the Tang Dynasty. Imari Japanese Restaurant and Pavilion Restaurant complete the culinary arenas with sushi, teppanyaki, and international fare.

Location

JW Marriott Hotel Surabaya is situated near Tunjungan Plaza Mall in the heart of Surabaya's shopping and business district. It lies just moments away from notable landmarks such as Suramadu Bridge and House of Sampoerna. This strategic location allows easy access to various local attractions.

Wellness

The hotel boasts a spacious swimming pool offering panoramic views over Surabaya. The fitness center operates 24 hours a day, providing convenience for guests wishing to maintain their exercise routines. A dedicated massage service is also available for relaxation after a long day.

Leisure

JW Marriott Hotel Surabaya includes a kids' club where children can engage in various games and creative activities from 9:00 AM to 5:00 PM. Family-friendly events, such as movie nights by the pool, provide entertainment for all ages. The hotel offers amenities like toys and a specialized poolside menu to cater to younger guests.

Highlights

Location: Near Tunjungan Plaza Mall, House of Sampoerna

Rooms: 407 beautifully appointed rooms

Dining: Four distinctive restaurants

Wellness: Spacious swimming pool with panoramic views

Family Activities: Kids' club and movie nights

“I found this hotel a compelling option, especially given its proximity to Tunjungan Plaza. The selection of four restaurants presents distinct dining experiences, and the health club really stood out. It strikes me as a solid choice for those seeking both convenience and a bit of luxury in Surabaya.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

Sports & FitnessGym Excellence

The fitness center was top-notch, encouraging me to keep up with my routine even while travelling.

Christopher from United States

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DiningBreakfast Variety

Breakfast had a great selection of local cuisine, which I thoroughly enjoyed each morning.

Mei from China

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Room FeaturesSpacious Suite

The luxurious corner suite had everything I needed. It made my short stay feel like a home away from home.

Gordon from United Kingdom

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Children's AmenitiesKid-Friendly!

As a sweet welcome, the hotel thoughtfully set up a tent for our kids. It was an incredible gesture.

Hanna from Norway

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Select your room type

Jw Marriott Hotel Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium King Room Skyline View
2 persons
455 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Premium Double Room Two Double Beds Skyline View
2 persons
455 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Twin Room City View
2 persons
455 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

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Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Jw Marriott Hotel Surabaya offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Aerobics

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

All inclusive
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Jw Marriott Hotel Surabaya boasts a delightful array of dining venues, each offering a unique taste of international and local flavors. From vibrant family-friendly settings to romantic hideaways, indulge in expertly crafted dishes that celebrate culinary traditions, all within a welcoming atmosphere.

Pavilion Restaurant

International with local and global influences

Ambiance

Family-friendly and modern setting

Key Offerings

A wide range of international dishes including Indonesian favorites, pizza, and sushi, perfect for any meal throughout the day.

Reservation

Open daily from 06:00 - 23:00

Tang Palace Chinese Restaurant

Chinese and Asian specialties

Ambiance

Family-friendly atmosphere with elegant modern decor

Key Offerings

Enjoy delectable Chinese dishes in a warm setting, perfect for a casual lunch or dinner.

Reservation

Open Monday to Sunday from 12:00 - 15:00 and 18:00 - 20:00

Uppercut Steakhouse

French-inspired steakhouse

Ambiance

Modern and romantic setting, ideal for intimate dinners

Key Offerings

Savor expertly grilled steaks and French cuisine in a cozy yet upscale environment. Perfect for a memorable dining experience.

Reservation

Recommended

Open Tuesday to Sunday from 12:30 - 15:00 and 18:00 - 23:00

Imari Japanese Restaurant

Authentic Japanese cuisine

Ambiance

Family-friendly, traditional, and modern ambiance

Key Offerings

Explore a range of Japanese dishes, including sushi and grilled specialties, offering a taste of Japan in a relaxing atmosphere.

Reservation

Recommended

Open Monday to Sunday from 12:00 - 15:00 and 18:00 - 23:00

SBCO Gourmet Patisserie

Pastries and sweet treats

Ambiance

Charming and inviting atmosphere

Key Offerings

Indulge in freshly baked pastries and delightful desserts, perfect for a sweet afternoon break or a post-meal treat.

Reservation

Hours vary

Jw Marriott Hotel Surabaya Location

Jalan Embong Malang 85-89, Surabaya, 60261

Explore Surabaya

Local Delights Near JW Marriott Hotel Surabaya

Tunjungan Plaza

11 minutes' walk

A premier shopping destination with boutiques and dining options, ideal for retail therapy and local flavors.

Heroes Monument and 10th November Museum

5 minutes' drive

A significant historical site commemorating Indonesia's struggle for independence, featuring an informative museum.

Siola Surabaya Museum

11 minutes' walk

A museum showcasing Surabaya's cultural heritage, featuring interactive exhibits and local craftsmanship.

Taman Bungkul

10 minutes' drive

A beautiful park perfect for relaxation and picnics, often hosting weekend events and activities for families.

Surabaya Zoo

6 minutes' drive

A family-friendly destination with diverse animal exhibits and a petting area, a great spot for a fun day out.

Massage and Spa Services

5 minutes' drive

Various local spas offering relaxation treatments, perfect for those seeking tranquility after a busy day.

Cultural Festivals

15 minutes' drive

Experience local culture through vibrant festivals celebrating music, dance, and cuisine, with seasonal events throughout the year.

Biking at Taman Bungkul

10 minutes' drive

Bike rentals available in the park, perfect for leisurely rides among the greenery or a fun family outing.

Pavilion Restaurant

1 minute walking

Offers a global buffet with local favorites. The relaxed ambiance makes it ideal for families and casual dining.

Uppercut Steakhouse

2 minutes' walk

A fine dining venue specializing in prime cuts of beef complemented by a chic setting, perfect for romantic dinners.

Lobby Lounge

3 minutes' walk

Serves light bites and beverages in a sophisticated atmosphere, ideal for casual meetings or a quiet afternoon.

Tang Palace Chinese Restaurant

1 minute walking

Fine Chinese cuisine with signature dishes such as Peking duck, suitable for family gatherings or special occasions.

Surabaya North Quay

15 minutes' drive

A vibrant waterfront area featuring nightlife, dining, and live music events, perfect for evening adventures.

Taman Hiburan Rakyat

5 minutes' drive

An amusement park offering rides and games, great for families looking for fun activities together.

Cultural Performances at Grahadi Building

11 minutes' walk

Hosts various cultural performances and art shows, showcasing local talent in an iconic setting.

Live Music at Uppercut Steakhouse

2 minutes' walk

Features local bands on weekends, adding a lively atmosphere to your dining experience.

Getting around

City Centre
Surabaya 9 min · 2300 ft
Airports
Juanda (SUB) 31 min · 12.7 mi
Abdul Rachman Saleh (MLG) 130 min · 53.8 mi
Train
Pasar Turi Train Station Surabaya 15 min · 4000 ft
Gubeng Train Station 26 min · 1.3 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of IDR 328000.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Bahasa Indonesian, Malay

Number of floors:

Number of rooms:

337

Reviews and Ratings

Feedback about Jw Marriott Hotel Surabaya from previous guests about their experience.

Cleanliness

9.3/10

Comfort

9.3/10

Facilities

9.1/10

Free Wi-Fi

7.9/10

Location

9.2/10

Staff

9.5/10

Value for money

8.9/10

Pros

Superb service

Beautiful swimming pool

Comfortable bed

Friendly staff

Extraordinary breakfast

Cons

Brown water

Dark lighting

Worn towels

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Questions of the users

About Jw Marriott Hotel Surabaya

What type of accommodations are available for parties looking to book multiple rooms for families traveling together?

12 March 2024

Connecting rooms can be arranged in the Deluxe Premium category, which includes one King bed and one Twin bed, providing ample space for families traveling with children.

Is early check-in available at JW Marriott Hotel Surabaya, and how is it managed?

22 April 2024

Early check-in is possible on a subject-to-availability basis when guests arrive. It is advisable to inquire upon arrival for availability.

Does the hotel offer recreational facilities for children?

28 April 2024

Yes, a Kids' Club is available on the 4th floor, providing complimentary access for guests. It features various activities tailored for younger visitors.

What dining options are available for guests with dietary restrictions, particularly regarding halal meals?

10 May 2024

All dining facilities at JW Marriott Hotel Surabaya serve halal meals, ensuring that guests with dietary preferences are well catered for.

Are there specific services for guests in need of a quiet and exclusive space during their stay?

15 June 2024

The hotel's Executive Lounge offers a relaxing environment with personalized check-in and check-out services, along with complimentary breakfasts and evening canapés.

Can transportation be arranged from the hotel to nearby attractions?

8 July 2024

The concierge team is able to assist in arranging transportation and tours to popular attractions, including nature spots like Bromo.

How accessible is the hotel for guests with mobility challenges?

20 July 2024

JW Marriott Hotel Surabaya is designed with accessibility in mind, featuring elevators, accessible entrances, and designated areas to accommodate guests with mobility concerns.

Is there anywhere nearby to go for shopping or entertainment while staying at the hotel?

5 August 2024

Yes, the hotel is conveniently located near Tunjungan Plaza, a major shopping mall in the city center, ideal for both shopping and entertainment.

Are additional fees incurred for overnight guests who might require an extra bed?

15 September 2024

An extra bed can be provided at a cost of IDR 605,000 net per night, which includes breakfast for one person.