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From51US$ /night
Check-in
05Mar2026Select date
Check-out
06Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to the city center
Great
8.5
8.8
/10
4.4
4.6
/5

Location

Sheraton Surabaya Hotel & Towers is strategically located in the city center, adjacent to Tunjungan Plaza Mall. The hotel is conveniently close to significant attractions such as the Monkasel Submarine Museum and cultural monuments. Guests have easy access to local shopping and corporate offices.

Dining

Culinary options include Kafe Bromo, which serves a variety of Indonesian, Asian, and Western cuisine. La Patisserie offers freshly prepared pastries and coffee drinks. Kawi Lounge provides a space to unwind with cocktails and small bites, featuring floor-to-ceiling windows for city views.

Rooms

The hotel offers well-appointed rooms with views of the city center. Each room includes plush Sheraton Signature Sleep Beds and marble baths equipped with premium products. This attention to detail caters to guests' comfort and relaxation.

Wellness

Sheraton Spa at the hotel provides a range of pampering treatments, including soothing massages and access to a jet pool. An outdoor swimming pool and a whirlpool offer additional opportunities for relaxation. A 24-hour fitness center is available for those looking to maintain their workout routine.

Business Services

The hotel boasts expansive function rooms that cater to various business and social events. Equipped with modern technology and expert services, these spaces ensure successful gatherings. An on-site business center adds to the convenience for corporate travelers.

Highlights

Location: Adjacent to Tunjungan Plaza Mall .

Dining: Kafe Bromo with diverse cuisine .

Wellness: Sheraton Spa offering soothing treatments .

Business: Expansive function rooms for events .

“Sheraton Surabaya stands out as a strategic choice for families and business travelers, especially given its direct access to the expansive Tunjungan Plaza. I appreciate the hotel's dedication to service, as highlighted by several enthusiastic endorsements, and its well-maintained facilities make it a reliable home base in a bustling city.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Sheraton Surabaya Hotel & Towers offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
Club King Room
2 persons
390 sq. feet 
1 King-size bed
Shower
Bathtub
Club Twin Room
2 persons
390 sq. feet 
2 Single beds
Shower
Coffee machine
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Sheraton Surabaya Hotel & Towers offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Hot spring bath

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton Surabaya Hotel & Towers, dining transcends the ordinary with a trio of remarkable venues. From vibrant local flavors to international cuisine, guests can savor diverse culinary experiences in inviting atmospheres, whether basking in the warmth of family gatherings or enjoying romantic evenings.
Sheraton Surabaya Hotel & Towers Restaurant photo The photo shows a spacious and elegant lounge area, likely within a high-end hotel or resort. The room is characterized by its modern design, warm lighting, and expansive views of a body of water, possibly the ocean. 

The seating arrangement consist
Sheraton Surabaya Hotel & Towers Restaurant photo The photo captures a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is spacious and well-lit, with a high ceiling featuring ornate, recessed lighting and a central chandelier. 

Numerous round table

Kafe Bromo

Indonesian, Local, Asian, International
Ambiance
Family-friendly, Modern
Key Offerings
Dine in a terrace-like setting with breathtaking views of the pool and gardens, featuring a variety of dishes for breakfast, lunch, and dinner. This venue is perfect for gatherings and casual meals.
Reservation
no
06:00 - 22:00, daily

Kawi Lounge

International
Ambiance
Modern, Romantic
Key Offerings
A chic lounge ideal for intimate evenings, serving a delightful selection of international dishes. Embrace the vibrant atmosphere while enjoying a cocktail or a light meal.
Reservation
no
09:00 - 00:30, daily

La Patisserie

International
Ambiance
Modern
Key Offerings
Indulge in a tempting array of pastries and desserts, perfect for a sweet treat or a light snack. A cozy spot to unwind with a coffee or tea.
Reservation
no
08:00 - 22:00, daily

Sheraton Surabaya Hotel & Towers Location

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
2000 ft
Restaurants
Chop Buntut Cak Yo
300 ft
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
200 ft
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
400 ft
Sheraton Surabaya Hotel & Towers
Lime Restaurant
1700 ft
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
2300 ft
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
2200 ft
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
1900 ft
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
Explore Surabaya
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Pointed Bamboo Monument
Pointed Bamboo Monument
17 minutes walking
Iconic landmark featuring a towering bamboo structure. Great for photos and understanding Surabaya's unique architecture.
Monumen Kapal Selam
Monumen Kapal Selam
20 minutes walking
A submarine museum showcasing Indonesia's naval history. Offers guided tours and fascinating maritime exhibits.
Muhammad Cheng Hoo Mosque
Muhammad Cheng Hoo Mosque
20 minutes walking
Beautiful mosque with unique architectural design inspired by Chinese culture. A peaceful place for reflection.
Joko Dolog Statue
Joko Dolog Statue
12 minutes walking
A large statue commemorating Surabaya's history. Located in a vibrant square great for exploring local culture.
Bungkul Park
35 minutes walking
Green park with jogging paths and a playground. Perfect for families, offering relaxation and outdoor activities.
Surabaya Zoo
10 minutes driving
One of the largest zoos in Indonesia, featuring diverse animal species. Great for family outings with educational programs.
Biking along Balai Pemuda
10 minutes driving
Cycling routes around the city, ideal for thrill-seekers. Rentals are available nearby.
Spa Treatments at Kafe Bromo
2 minutes walking
Relaxing spa services are offered, focusing on traditional Indonesian treatments. Perfect for unwinding after a busy day.
Chop Buntut Cak Yo
Chop Buntut Cak Yo
1 minute walking
Casual dining known for its oxtail soup. Friendly atmosphere and a favorite local eatery.
Play Domicile
Play Domicile
1 minute walking
Modern eatery offering a variety of Indonesian and international dishes. Ideal for casual lunches or dinners.
Lime Restaurant
Lime Restaurant
7 minutes walking
Trendy spot with a diverse menu, specializing in both local and Western cuisine. Reservations recommended.
Marugame Udon and Tempura Tunjungan Plaza
Marugame Udon and Tempura Tunjungan Plaza
9 minutes walking
Casual dining with a focus on Japanese cuisine, especially udon. Vibrant setting perfect for a quick meal.
Grahadi Building
Grahadi Building
9 minutes walking
Historic building featuring cultural events. Check the schedule for exhibitions and performances suitable for all ages.
Surabaya Town Hall
Surabaya Town Hall
10 minutes walking
Historic venue often hosting concerts and community events. Great for experiencing local culture and entertainment.
Tunjungan Plaza
Tunjungan Plaza
9 minutes walking
A large shopping mall with cinemas and entertainment options. Ideal for families and those looking to unwind after exploring.
Play Domicile
Play Domicile
1 minute walking
Enthusiastic venue with live music and local performances. Family-friendly atmosphere with activities for everyone.
Getting around
City Centre
Surabaya3 min  ·  700 ft
Airports
Juanda International Airport (SUB)34 min  ·  13.7 mi
Abdul Rachman Saleh Airport (MLG)130 min  ·  53.7 mi
Train
Gubeng Train Station20 min  ·  1.0 mi
Pasar Turi Train Station Surabaya20 min  ·  1.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348

Reviews and Ratings

Feedback about Sheraton Surabaya Hotel & Towers from previous guests about their experience.
Review score
Based on 152 verified reviews
9.0/10
Perfect
91%
Recommend
Breakfast
8.0/10
Cleanliness
8.7/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
8.5/10
Staff
9.3/10
Value for money
8.2/10
Pros
Welcoming staff
Comfy bed
Great breakfast
Cons
Leaking shower
Old equipment
Guest reviews
based on 266 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sheraton Surabaya Hotel & Towers
Can sahoor be served for breakfast during Ramadan?
15 March 2024
Yes, sahoor can be served at Kafe Bromo restaurant.
Is there convenient access to the nearby mall from this hotel?
22 April 2024
Yes, the hotel provides direct access to Tunjungan Plaza through the east hotel entrance.
What nightlife options are available at the hotel?
08 May 2024
The hotel features Kawi Lounge, where guests can enjoy a lounge atmosphere along with drinks and snacks.
Is smoking allowed in the lounge or restaurant?
27 June 2024
Yes, smoking is permitted in Kawi Lounge.
Can an extra bed be added to a room for additional guests?
19 July 2024
Yes, extra beds can be arranged for all room types upon request.
Is there a restaurant connected to the mall?
03 August 2024
Yes, the hotel is directly connected to Tunjungan Plaza, offering convenience for dining and shopping.
What time is dinner typically served at the hotel?
12 September 2024
Dinner at Kafe Bromo begins at 6 PM.
Are there options for two-bedroom accommodations that allow smoking?
04 October 2024
Yes, there are two-bedroom apartments available for four guests, with smoking options available on request.
Can connecting rooms be requested during a stay?
20 November 2024
Yes, connecting rooms are available for several room types upon request.
Is there a privacy blind available for the bathroom in the Club room?
15 December 2024
Yes, bathrooms in the Club room are equipped with privacy blinds.
What are the operating hours for the outdoor pool?
30 January 2025
The outdoor pool is available for use from 6 AM to 6 PM daily.

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