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From51US$ /night
Check-in
04Dec2025Select date
Check-out
05Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
-
Close to the city center
Perfect
8.5
8.8
/10
4.4
4.7
/5

Location

Sheraton Surabaya Hotel & Towers offers a strategic location adjacent to Tunjungan Plaza Mall in the city center. Guests can access local attractions including Monkasel Submarine Museum and Tugu Pahlawan Monument within a short distance. The hotel provides convenient transportation options, being just 12 miles from SUB Airport.

Dining

Kafe Bromo presents a culinary haven featuring Indonesian, Asian, and Western dishes, attracting diverse palates. La Patisserie offers a selection of freshly prepared pastries and brewed coffee, making it a delightful stop for guests. Kawi Lounge serves creative cocktails with remarkable views of the city, providing an enjoyable social experience.

Wellness

The Sheraton Spa provides a range of pampering treatments designed to help guests relax and rejuvenate during their stay. The hotel's outdoor pool offers a refreshing option for leisure and relaxation, with a children's pool available as well. Guests can also enjoy access to tennis courts for active recreation.

Business

The hotel features expansive function rooms equipped with modern technology for successful gatherings and events. A full-service business center is available to assist with corporate needs. The hotel's location near corporate offices enhances convenience for business travelers.

Family-Friendly Amenities

The Sheraton Surabaya Hotel & Towers caters to families with spacious accommodations and a variety of on-site activities. Children can enjoy the outdoor pool designed for their enjoyment. The proximity to shopping and cultural sites provides family-friendly exploration opportunities.

Highlights

Location: Adjacent to Tunjungan Plaza Mall

Dining: Kafe Bromo with diverse cuisine

Wellness: Sheraton Spa for pampering treatments

Business: Expansive function rooms with technology

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
42 m² 
1 King-size bed
Shower
Bathtub
Club Twin Room
2 persons
36 m² 
2 Single beds
Shower
Bathtub
Club King Room
2 persons
36 m² 
1 King-size bed
Shower
Bathtub
Executive Suite
2 persons
80 m² 
1 King-size bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Surabaya200 m
Airports
Juanda (SUB) 22.1 km
Abdul Rachman Saleh (MLG) 86.4 km
Train
Gubeng Train Station 1.6 km
Pasar Turi Train Station Surabaya 1.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Hot spring bath

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton Surabaya Hotel & Towers, dining transcends the ordinary with a trio of remarkable venues. From vibrant local flavors to international cuisine, guests can savor diverse culinary experiences in inviting atmospheres, whether basking in the warmth of family gatherings or enjoying romantic evenings.
Sheraton Surabaya Hotel & Towers Restaurant photo
Sheraton Surabaya Hotel & Towers Restaurant photo

Kafe Bromo

Indonesian, Local, Asian, International
Ambiance
Family-friendly, Modern
Key Offerings
Dine in a terrace-like setting with breathtaking views of the pool and gardens, featuring a variety of dishes for breakfast, lunch, and dinner. This venue is perfect for gatherings and casual meals.
Reservation
no
06:00 - 22:00, daily

Kawi Lounge

International
Ambiance
Modern, Romantic
Key Offerings
A chic lounge ideal for intimate evenings, serving a delightful selection of international dishes. Embrace the vibrant atmosphere while enjoying a cocktail or a light meal.
Reservation
no
09:00 - 00:30, daily

La Patisserie

International
Ambiance
Modern
Key Offerings
Indulge in a tempting array of pastries and desserts, perfect for a sweet treat or a light snack. A cozy spot to unwind with a coffee or tea.
Reservation
no
08:00 - 22:00, daily

Location

Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Nearby
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
590 m
Restaurants
Chop Buntut Cak Yo
80 m
Jl. Embong Malang No.25-31 Tunjungan Plaza 6
Play Domicile
60 m
Jl. Embong Malang Plaza Tunjungan 6 Grand Lobby Entrance
Kafe Bromo
100 m
Sheraton Surabaya Hotel & Towers
Lime Restaurant
510 m
On the Top of Tunjungan Plaza 4 Jl. Embong Malang no. 25 - 31 Four Points by Sheraton
Marugame Udon and Tempura Tunjungan Plaza
690 m
Jln. Basuki Rachmad no. 8-12 Tunjungan Plaza III 5th Floor
Gyu-Kaku Japanese BBQ
650 m
Jln. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza IV 5th floor
Fish & Co
560 m
Jl. Basuki Rahmat No. 8-12 Tunjungan Plaza 5 Lantai 5 #5
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at IDR 50000 per stay.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
28
Number of rooms:
348
Questions of the users
About Sheraton Surabaya Hotel & Towers
Can sahoor be served for breakfast during Ramadan?
15 March 2024
Yes, sahoor can be served at Kafe Bromo restaurant.
Is there convenient access to the nearby mall from this hotel?
22 April 2024
Yes, the hotel provides direct access to Tunjungan Plaza through the east hotel entrance.
What nightlife options are available at the hotel?
08 May 2024
The hotel features Kawi Lounge, where guests can enjoy a lounge atmosphere along with drinks and snacks.
Is smoking allowed in the lounge or restaurant?
27 June 2024
Yes, smoking is permitted in Kawi Lounge.
Can an extra bed be added to a room for additional guests?
19 July 2024
Yes, extra beds can be arranged for all room types upon request.
Is there a restaurant connected to the mall?
03 August 2024
Yes, the hotel is directly connected to Tunjungan Plaza, offering convenience for dining and shopping.
What time is dinner typically served at the hotel?
12 September 2024
Dinner at Kafe Bromo begins at 6 PM.
Are there options for two-bedroom accommodations that allow smoking?
04 October 2024
Yes, there are two-bedroom apartments available for four guests, with smoking options available on request.
Can connecting rooms be requested during a stay?
20 November 2024
Yes, connecting rooms are available for several room types upon request.
Is there a privacy blind available for the bathroom in the Club room?
15 December 2024
Yes, bathrooms in the Club room are equipped with privacy blinds.
What are the operating hours for the outdoor pool?
30 January 2025
The outdoor pool is available for use from 6 AM to 6 PM daily.

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