Loved by Shangri-La Hangzhou - The Back Garden Of West Lake guests
Unique location
Beautiful atmosphere
Helpful staff
Comfortable rooms
Impeccably maintained
"The location of the hotel is unique!!"
Elsi from Greece
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"The view of the West Lake which is 5 mins away makes up for the slightly aged hardware."
Raymond Tan from Singapore
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"The location is exquisite, right on the picturesque West Lake."
Darren
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Location
The hotel is situated along the banks of the West Lake, a UNESCO World Heritage site. This prime location provides guests seamless access to scenic walking paths and historic temples. Nearby attractions include Leifeng Pagoda and the tranquil gardens of the West Lake Cultural Landscape.
Rooms
Shangri-La Hangzhou offers 383 guest rooms, including 19 suites, each with stunning lake views. Rooms feature traditional Chinese design blended with contemporary conveniences. Guests can choose from Horizon Club Rooms that provide exclusive lounge access and additional benefits.
Dining
The hotel features a range of dining options including Shang Palace, which serves Cantonese cuisine, and the all-day dining restaurant, Coffee Garden. Guests can also unwind at the Lobby Lounge, offering afternoon tea and a selection of pastries. Each dining venue emphasizes fresh local ingredients to enhance the culinary experience.
Wellness
The hotel includes a comprehensive fitness center and a well-appointed indoor pool for guest relaxation. Spa services offer a variety of treatments designed to rejuvenate, including traditional Chinese therapies. Guests can also practice mindfulness in the serene gardens surrounding the hotel.
Business Facilities
The hotel features a dedicated business center equipped with the latest technology for meetings and events. For larger gatherings, there are multiple function rooms and a grand ballroom available. Professional event planning assistance ensures smooth coordination for corporate gatherings.
Highlights
Location: West Lake with scenic walking paths .
Rooms: 383 guest rooms with lake views .
Dining: Shang Palace for Cantonese cuisine .
Wellness: Indoor pool & spa services .
“What strikes me most about the Shangri-La Hangzhou is its privileged position on West Lake's north shore, offering both immediate access to the water and expansive garden views. While some might note the need for cosmetic updates, the property's charm lies in its established elegance and exceptional service, particularly the attentive care from staff who remember returning guests; I think it's the kind of place where the warmth of the hospitality outweighs any minor aesthetic concerns.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Shangri-La Hangzhou - The Back Garden Of West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Hill view King Bed Room
2 persons
390 sq. feet
1 King-size bed
Shower
Heating
room details
Lakeside King Bed Room
2 persons
390 sq. feet
1 King-size bed
Shower
Heating
room details
Horizon Hillview King Bed Room
2 persons
390 sq. feet
1 King-size bed
Shower
Heating
room details
Lakeside Twin Bed Room
2 persons
390 sq. feet
2 Single beds
Shower
Heating
room details
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Facilities
Shangri-La Hangzhou - The Back Garden Of West Lake offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.2/10Review score
General
No smoking on site
Internet access
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Garden area
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Shangri-La Hangzhou, a delightful array of dining options awaits, where guests can savor the essence of both American and Asian cuisine and enjoy the rich flavors of African and Chinese dishes. Each venue offers a warm ambiance, making it perfect for family gatherings, romantic dinners, or simply a casual meal.
咖啡苑
American and Asian
Ambiance
A blend of family-friendly and romantic settings, combining traditional elements with modern touches, ideal for all occasions.
Key Offerings
Guests can indulge in a variety of meals from breakfast through dinner and enjoy a delightful high tea experience. The relaxed atmosphere is perfect for unwinding with loved ones.
Reservation
Not needed.
Open for Breakfast, Lunch, Dinner, and High Tea.
香宫
African and Chinese (Vegetarian options available)
Ambiance
A cozy dining space that invites families and couples alike, reflecting both traditional and modern aesthetics.
Key Offerings
Dining experiences available for lunch and dinner, featuring vegetarian delicacies infused with local and international flavors, enhancing the authenticity of the culinary journey.
Reservation
Recommended.
Open for Lunch and Dinner.
Shangri-La Hangzhou - The Back Garden Of West Lake Location