"When we entered the hotel, this is one of the few hotels that offers air purifiers at every square meter."
Jieying from Sweden
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"The spread at the Grand Club for breakfast and happy hour were the best I've experienced at a Hyatt property."
ric1444 from United States
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"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat."
Hoi Ching from China
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5-star luxury riverside hotel in Hangzhou
Amenities
Grand Hyatt Hangzhou offers a Grand Ballroom with a capacity of 900 guests, ideal for events and conferences. The hotel features an extensive fitness center, a steam room, and indoor swimming pool. Additionally, guests can enjoy a scenic view from the hotel's landscaped garden.
Rooms
The hotel houses 390 rooms, including 50 suites equipped with modern technologies and spacious layouts. Each room includes a minimum of 42 square meters and offers views of either West Lake or the Qiantang River. Premium bedding and large windows enhance the overall experience.
Location
Nestled along the banks of the Qiantang River, Grand Hyatt Hangzhou is located just a short distance from West Lake, a UNESCO World Heritage site. The hotel is conveniently situated near the city center and local attractions such as Lingyin Temple. Guests can explore boutique shops and cafés within walking distance.
Dining
Dining options at the hotel include the award-winning restaurant, The Lounge, serving an array of international cuisines. The hotel's Chinese restaurant features authentic Hangzhou dishes and private dining rooms for a tranquil experience. Guests can also relax with cocktails at the rooftop bar with panoramic views.
Wellness
The hotel offers a full-service spa with a range of therapeutic treatments and personalized wellness programs. Guests can enjoy the sauna and whirlpool for relaxation after a workout at the fitness center. Daily yoga classes are also available to enhance overall well-being.
Highlights
Location: Riverside views and short distance to West Lake
Rooms: 390 luxurious rooms with stunning views
Dining: Award-winning international cuisine
Wellness: Full-service spa and fitness center
“Grand Hyatt Hangzhou excels with its captivating West Lake views and award-winning Hangzhou cuisine. I appreciate the thoughtful balance of luxury and wellness, notably its indoor heated pool and rooftop garden. While reports mention occasional smoking concerns near the entrance, the hotel's prime location and comprehensive amenities clearly position it as a strong choice for both business and leisure.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Grand Hyatt Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Club Access
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Grand Premium Suite
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Room Garden
2 persons
40 sq. feet
1 King-size bed
Garden view
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Grand Hyatt Hangzhou offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sports & Fitness
Fitness centre
Hiking
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Show more
Dining Onsite
Grand Hyatt Hangzhou offers a delightful array of dining options that cater to every palate, each reflecting local culture and international influences. From authentic Chinese flavors to Italian classics, dining here is a fusion of tastes and vibrant atmospheres, perfect for indulgent meals with scenic views.
湖滨28 28 HUBIN ROAD
Chinese
Ambiance
A comfortable setting featuring contemporary design, perfect for savoring traditional flavors.
Key Offerings
Specialties include seasonal dishes showcasing regional ingredients, enjoyed during lunch or dinner.
Reservation
Recommended
Lunch and dinner served daily from 11:30 AM to 2:00 PM and 5:30 PM to 9:30 PM.
君悦牛排馆 GRAND HYATT STEAKHOUSE
Steakhouse
Ambiance
A refined atmosphere ideal for meat lovers, featuring elegant decor and intimate seating.
Key Offerings
Enjoy expertly grilled steaks paired with fine wines for a memorable dinner experience.
Reservation
Recommended
Dinner served daily from 5:30 PM to 10:00 PM.
咖啡厅 GRAND CAFE
Local, Asian, International, Grill/BBQ
Ambiance
Bright and airy with garden views, perfect for casual dining or celebratory meals.
Key Offerings
Offers an extensive selection of breakfast and brunch options, alongside a diverse lunch and dinner menu.
Reservation
Not required
Breakfast, brunch, lunch, and dinner served from 11:30 AM to 9:30 PM, with slight variations on weekends.
青莳 PATIO
Italian
Ambiance
Stylish and inviting, ideal for casual gatherings or romantic dinners.
Key Offerings
Delight in authentic Italian dishes and fresh pasta, crafted with care and served in a welcoming setting.
Reservation
Recommended
Lunch and dinner served daily from 11:30 AM to 11:00 PM.
酥园 PASTRY BOUTIQUE
Bakery and Pastry
Ambiance
Charming and cozy, perfect for a sweet break or a delightful afternoon pick-me-up.
Key Offerings
Indulge in a variety of pastries, cakes, and freshly brewed coffee available throughout the day.
Reservation
Not needed
Open daily from 6:30 AM to 9:30 PM.
大堂酒廊
High Tea Lounge
Ambiance
Elegant and tranquil, providing a luxurious setting for afternoon relaxation.
Key Offerings
Experience a sumptuous high tea with a selection of teas, pastries, and savory bites.
Reservation
Recommended
High tea served daily from 8:30 AM to 11:30 PM.
Grand Hyatt Hangzhou Location
28 Hu Bin Rd, Hangzhou, 310006,
Explore Hangzhou
Explore Hangzhou
Top Attractions
Activities
Dining
Entertainment
West Lake
16 minutes' walk
Famous for its scenic beauty, featuring pagodas, gardens, and walking paths. It offers boat rides and walking tours.
Hefang Street
25 minutes' walk
A historic street filled with traditional shops and local snacks. Perfect for those seeking authentic Hangzhou culture.
Baochu Pagoda
25 minutes' walk
An ancient pagoda with picturesque views of West Lake. Its historical significance and scenic location attract many visitors.
Orchard Singing in the Willows
25 minutes' walk
A tranquil spot showcasing beautiful willow trees and serene pathways, ideal for leisurely strolls, especially at sunset.
Wakeboarding at Hangzhou Underwater World
5 minutes' drive
Thrilling wakeboarding experience for adventure seekers. Equipment rentals available for a fun-filled day on the water.
Tea Culture Tour at Longjingshan
10 minutes' drive
Relaxing tour of Hangzhou's tea cultural village. Learn about tea making and enjoy tastings in a serene environment.
28 Hubin Road
1 minute' walk
Upscale dining with a fusion of local and international cuisines. Known for its elegant atmosphere and exquisite desserts.
JiangHu Qian Sushi HangZhou XiHu
3 minutes' walk
Sushi and Japanese cuisine in a cozy setting. Fresh ingredients and delightful presentations cater to sushi lovers.
Zhi Wei Guan
6 minutes' walk
Traditional Hangzhou dishes offered in a rustic setting. Their renowned Dongpo pork is a must-try for food enthusiasts.
Wulin Square
25 minutes' walk
A public square frequently hosting cultural shows and performances. The vibrant atmosphere attracts both locals and tourists.
Live Music at The Fiddler
10 minutes' drive
A popular bar offering live music performances. Known for its laid-back vibe and weekly open mic nights for all ages.
Getting around
City Centre
Hangzhou 28 min · 1.4 mi
Airports
Hangzhou Xiaoshan International (HGH) 44 min · 17.9 mi
Train
Hangzhou chengzhan railway station 30 min · 1.6 mi
Underground
Longxiangqiao 4 min · 1000 ft
Fengqi Road 12 min · 3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CNY 198.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
375
Former name
hyatt regency hangzhou
Reviews and Ratings
Feedback about Grand Hyatt Hangzhou from previous guests about their experience.
Review score
Based on 328 verified reviews
9.0 /10
Perfect
89 %
Recommend
Breakfast
7.7/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free WiFi
9.3/10
Location
9.7/10
Paid Wi-Fi
6.9/10
Staff
8.8/10
Value for money
8.0/10
Pros
Lake views
24-hour gym
Club lounge access
Helpful staff
Renovated rooms
Cons
Poor service
Small windows
Rude clientele
Guest reviews
based on 1085 reviews
4.5/5
based on 311 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.