"When we entered the hotel, this is one of the few hotels that offers air purifiers at every square meter."
Jieying from Sweden
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"The spread at the Grand Club for breakfast and happy hour were the best I've experienced at a Hyatt property."
ric1444 from United States
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"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat."
Hoi Ching from China
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Sumptuous Rooms & Suites
The hotel offers 388 rooms with air conditioning and bathrobes. Rooms range from 34-36 square meters and feature a king-sized bed or plush twin beds, a work area with enhanced lighting, high-speed Internet access, and a marble bath with a separate tub and shower. Some rooms offer views of the city or West Lake. Select rooms include exclusive amenities such as complimentary access to the Regency Club lounge, offering Continental breakfast, afternoon tea, and evening cocktails, plus one hour of boardroom usage.
Dining Options
Guests can select from five onsite restaurants, which feature Italian cuisine and garden views. Bars offer both local flavours and cuisines from around the globe. The signature restaurant showcases authentic cuisine from Hangzhou, accompanied by a large wine collection.
Leisure and Entertainment
Guests can relax at the hotel health club with spa, including a heated swimming pool, a hot tub, sauna, solarium, steam room, and massage treatments. There is also a 25-meter heated indoor pool with a skylight ceiling and pool bar. The 24-hour fitness centre comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. HUAN Spa offers treatments on Floor 2F. Guests can enjoy West Lake's music fountain from the rooftop garden.
Location and Transportation
The hotel is located fronting West Lake, in the heart of the new lake-side pedestrian zone, within walking distance of the city's main business, shopping and entertainment centres in Hubin district. It is merely 5 minutes' walk from Longxiangqiao and 3 km from Hangzhou. The hotel is 30 km from Hangzhou Xiaoshan International. Nearby landmarks include King Qian's Memorial (1.5 km), Hangzhou Museum (1.5 km), and West Lake (1 km).
Hotel Services
Facilities include a 24-hour reception, wireless internet in public areas, elevator, several restaurants, bar, an indoor swimming pool, fitness center, spa, business center, conference room and car parking. The business centre offers personalized secretarial services and private work stations. The hotel no longer actively provides single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. Safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room Garden
2 persons
40 m²
2 Single beds
Garden view
Shower
Air conditioning
room details
Twin Room
2 persons
40 m²
2 Single beds
Shower
Air conditioning
room details
King Room Club Access
2 persons
40 m²
1 King-size bed
Shower
Air conditioning
room details
Grand Premium Suite
2 persons
60 m²
1 King-size bed
Shower
Air conditioning
room details
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Price and Room Availability Calendar
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Getting around
A list of all available modes of transport
City Centre
Hangzhou
2.3
km
Airports
Hangzhou Xiaoshan International (HGH)
28.8
km
Train
Hangzhou Railway Station
2.5
km
Underground
Longxiangqiao300 m
Fengqi Road
1.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sports & Fitness
Fitness centre
Hiking
Services
Valet parking
Room service
Laundry
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Massage
Pool with view
Room features
Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
AM/FM alarm clock
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Dining Onsite
Grand Hyatt Hangzhou offers a delightful array of dining options that cater to every palate, each reflecting local culture and international influences. From authentic Chinese flavors to Italian classics, dining here is a fusion of tastes and vibrant atmospheres, perfect for indulgent meals with scenic views.
湖滨28 28 HUBIN ROAD
Chinese
Ambiance
A comfortable setting featuring contemporary design, perfect for savoring traditional flavors.
Key Offerings
Specialties include seasonal dishes showcasing regional ingredients, enjoyed during lunch or dinner.
Reservation
Recommended
Lunch and dinner served daily from 11:30 AM to 2:00 PM and 5:30 PM to 9:30 PM.
君悦牛排馆 GRAND HYATT STEAKHOUSE
Steakhouse
Ambiance
A refined atmosphere ideal for meat lovers, featuring elegant decor and intimate seating.
Key Offerings
Enjoy expertly grilled steaks paired with fine wines for a memorable dinner experience.
Reservation
Recommended
Dinner served daily from 5:30 PM to 10:00 PM.
咖啡厅 GRAND CAFE
Local, Asian, International, Grill/BBQ
Ambiance
Bright and airy with garden views, perfect for casual dining or celebratory meals.
Key Offerings
Offers an extensive selection of breakfast and brunch options, alongside a diverse lunch and dinner menu.
Reservation
Not required
Breakfast, brunch, lunch, and dinner served from 11:30 AM to 9:30 PM, with slight variations on weekends.
青莳 PATIO
Italian
Ambiance
Stylish and inviting, ideal for casual gatherings or romantic dinners.
Key Offerings
Delight in authentic Italian dishes and fresh pasta, crafted with care and served in a welcoming setting.
Reservation
Recommended
Lunch and dinner served daily from 11:30 AM to 11:00 PM.
酥园 PASTRY BOUTIQUE
Bakery and Pastry
Ambiance
Charming and cozy, perfect for a sweet break or a delightful afternoon pick-me-up.
Key Offerings
Indulge in a variety of pastries, cakes, and freshly brewed coffee available throughout the day.
Reservation
Not needed
Open daily from 6:30 AM to 9:30 PM.
大堂酒廊
High Tea Lounge
Ambiance
Elegant and tranquil, providing a luxurious setting for afternoon relaxation.
Key Offerings
Experience a sumptuous high tea with a selection of teas, pastries, and savory bites.