Sofitel Hangzhou Westlake, Hangzhou ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

333 West Lake Avenue, Hangzhou, China, 310002

Steps from West Lake

Great

8.5

8.6

/10

4.4

Loved by Sofitel Hangzhou Westlake guests

Comfortable rooms
Attentive staff
Excellent location
Sumptuous breakfast

"Loved staying here!!! Friendly staff. Comfortable and modern room and the highlight was the robots bringing room service."

Jade from United States

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"There is a rooftop terrace where one can sit in the open to enjoy the night air."

Ben from Singapore

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"The location of Sofitel is very strategic, a short walk to Westlake."

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Amenities

Sofitel Hangzhou Westlake offers a diverse range of amenities, including a luxurious swimming pool and a fully-equipped fitness center. The hotel also features an extensive business center catering to corporate needs with modern meeting rooms. Guests can enjoy smooth access to leisure activities, as the hotel is conveniently located near scenic spots.

Rooms

The hotel comprises 200 elegantly designed rooms, each offering stunning views of West Lake. Guests can choose from various room types including Superior Rooms, Luxury Rooms, and the spacious Prestige Suite. Every room is equipped with top-tier amenities aimed at providing comfort and convenience.

Location

Located along the picturesque West Lake, the hotel provides easy access to cultural landmarks including the Lingyin Temple and the Six Harmonies Pagoda. The surrounding area boasts scenic bike paths and walking trails, ideal for exploration. Close proximity to local shopping and dining enhances the overall guest experience.

Dining

Gourmet dining is a highlight at Sofitel Hangzhou Westlake, with multiple on-site establishments such as the Michelin-starred restaurant L'Absinthe. The hotel also offers a wide selection of local and international cuisines at Le Café. Guests can unwind at the stylish bar, featuring a curated selection of beverages.

Wellness

Sofitel Hangzhou Westlake provides a comprehensive wellness experience, including a luxurious spa featuring local wellness treatments. The fitness center offers state-of-the-art equipment tailored for all fitness levels. Yoga classes are hosted regularly, allowing guests to rejuvenate in a serene setting.

Highlights

Location: Scenic biking paths near West Lake .

Rooms: 200 elegantly designed rooms with stunning views .

Dining: Michelin-starred restaurant L'Absinthe .

Wellness: Local wellness treatments in the spa .

“In my opinion, this hotel distinguishes itself through a design aesthetic that marries modern luxury with regal touches. I was particularly struck by the unique rooftop Sky Garden, offering panoramic views, and the on-site spa, promoting wellness. Its location provides seamless access to public transport, making it an ideal base for exploring Hangzhou's cultural sites and natural beauty.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

DiningJuice heaven

Breakfast includes freshly squeezed juice. They even arranged mango juice, specially for our return, days later.

Isabelle from France

Review on

Room FeaturesDaily delights

The junior suite was tidied twice daily. Fresh fruit was provided every day during our stay.

Rajesh from India

Review on

BedroomComfort redefined

Although the mattress was a bit sunken, the comfortable and modern room made up for it.

Kenji from Japan

Review on

Media & EntertainmentRobotic service

Robots delivered our room service. The hotel has a free washing machine and dryer to use.

Maria from Spain

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Select your room type

Sofitel Hangzhou Westlake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Queen Room

2 persons

435 sq. feet

1 King-size bed

Shower

Bathtub

room details

Superior King Room

2 persons

380 sq. feet

1 King-size bed

Shower

Bathtub

room details

Superior Twin Room

2 persons

380 sq. feet

2 Single beds

Shower

Bathtub

room details

Superior Twin or Double Room

2 persons

380 sq. feet

2 Single beds

Shower

Bathtub

room details

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Facilities

Sofitel Hangzhou Westlake offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

Non-smoking rooms
Internet access
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun terrace
Sauna
Steam room

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Hangzhou Westlake Sofitel, dining unfolds as a celebration of local tastes and invigorating flavors. The enticing array of three restaurants invites guests to indulge in culinary experiences that reflect both contemporary trends and traditional inspirations, all while enjoying serene lakeside views.

Sofitel Hangzhou Westlake Restaurant photo The photo shows a formal dining room with a round table set for a meal. The table is covered with a shimmering silver tablecloth and is surrounded by eight upholstered chairs with dark brown seats and red trim. The chairs are arranged evenly around t

Sofitel Hangzhou Westlake Restaurant photo The photo shows a warmly lit, elegantly set dining area, likely within a hotel or upscale restaurant. The focal point is a round dining table draped with a rich maroon tablecloth.

Around the table are six chairs upholstered in a dark teal with gold

Sofitel Hangzhou Westlake Restaurant photo The photo captures a bright and airy indoor lounge area, likely part of a hotel or resort, with expansive windows offering a stunning view of a lush, green landscape.

The room is furnished with comfortable seating arrangements, including plush armc

Club Lounge

International dining

Ambiance

A sophisticated yet relaxed setting, the Club Lounge offers a serene ambiance with plush seating and elegant decor, perfect for socializing or relaxing after a day of exploration.

Key Offerings

Savor a selection of gourmet appetizers and refreshing beverages while enjoying sunset views over West Lake, perfect for unwinding or catching up with friends. Indulgent evening presentations are a highlight here.

Reservation

Hours vary.

Sofitel Dining Room

Local and regional specialties

Ambiance

Charming and inviting, the Sofitel Dining Room features tasteful decor that embraces the essence of Hangzhou, creating a welcoming atmosphere to explore the rich culinary heritage of the region.

Key Offerings

Guests can enjoy a diverse menu that celebrates local ingredients, with standout dishes highlighting traditional flavors and techniques. The setting fosters an intimate experience, making it ideal for family gatherings or romantic dinners.

Reservation

Recommended

Open for breakfast and dinner.

Lakeside Café

Casual dining and light refreshments

Ambiance

This café offers a breezy and relaxed experience with an outdoor terrace overlooking the picturesque West Lake, adding a refreshing touch to casual dining.

Key Offerings

Enjoy freshly brewed coffee, artisanal pastries, and light bites throughout the day, making it a perfect stop for a snack or a light meal while soaking in the scenic beauty.

Reservation

Not needed

Open for all-day dining.

Sofitel Hangzhou Westlake Location

333 West Lake Avenue, Hangzhou, China, 310002

Map view

333 West Lake Avenue, Hangzhou, China, 310002

City landmarks

Landmark

West Lake

5000 ft

Landmark

Wushan Square

2800 ft

Landmark

Orioles Singing in the Willows

2800 ft

Park

Leifeng Pagoda; Leifeng Pagoda in the Sunset

1.3 mi

Landmark

Former residence of Xueyan Hu

4600 ft

Landmark

Hefang Street

1.7 mi

Landmark

West Lake Museum

2600 ft

Landmark

Baochu Pagoda

1.3 mi

Landmark

Hangzhou Chenghuang Pagoda

2800 ft

Landmark

QingHeFang

2500 ft

Museum

Hangzhou Museum

2800 ft

Landmark

GaoYin MeiShiJie

2600 ft

Landmark

Zhu Bingren Bronze Art Museum

2700 ft

Marina

Bai Causeway

1.3 mi

Landmark

Huqingyu Museum

3200 ft

Museum

Museum of Traditional Chinese Medicine

4600 ft

Landmark

Hubin Yintai

2100 ft

Landmark

Phoenix Temple

2700 ft

Landmark

Drum Tower

4200 ft

Landmark

City God Pavilion

2500 ft

Landmark

Three Pools Mirroring the Moon

1.3 mi

Mosque

Phoenix Mosque

2700 ft

Landmark

Xihu Tiandi

2100 ft

Landmark

Qianwangci

2200 ft

Landmark

Qing He Fang Li Shi Wen Hua Te Se Jie Qu

4600 ft

Landmark

Ping Hu Qiu Yue

1.7 mi

Landmark

Gu Shan

2.1 mi

Nearby

No.65 Laodong Road

Hangzhou Stele Forest

1500 ft

No.11 Qianwangci Road

King Qian's Memorial

2000 ft

Shopping Area

INtime Mall

1600 ft

Restaurants

Eudora

1800 ft

101-7 Nanshan Rd Shangcheng District

BaiLu Restaurant

1600 ft

ShangChengQu YanAnLu 179Hao Jie Bai Xin YuanHua 4Lou

LingLong XiaoZhen

1800 ft

Nanshan Road

HuangLou JiuBa

1600 ft

LiuYing Lu 6Hao

BERNINI Art Cafe & Restaurant

2200 ft

No.206 Nanshan Road

Dong Yi Shun

2100 ft

Gaoyin Street N. 99

Qing Teng Teahouse

1800 ft

278 Nanshan Rd Yuanhua Plaza

Slim 's New york steak &burger

3100 ft

No.202-2 Nanshan Road

HangZhou Shou KangYong Su CaiGuan

2300 ft

38 South Yan'an Road

LvCha

2500 ft

No.250 Jiefang Road

Explore Hangzhou

Local Experiences Near Hangzhou Westlake Sofitel

Wushan Square

10 minutes' walk

A vibrant hub featuring historic architecture and scenic views. Perfect for enjoying local street performances.

Orioles Singing in the Willows

10 minutes' walk

An exquisite lakeside park known for its beautiful willow trees and serene atmosphere, ideal for relaxation.

West Lake Museum

10 minutes' walk

Offers fascinating exhibits on West Lake's history and ecology. Free admission on select days.

Hangzhou Stele Forest

6 minutes' walk

A lovely display of ancient stones and inscriptions, perfect for a peaceful stroll and cultural insight.

Bike Rentals around West Lake

10 minutes' walk

Bike rentals available nearby for exploring picturesque West Lake, combining exercise with stunning views.

Tea Cultural Experience at Longjingshan

10 minutes' drive

Immerse yourself in Hangzhou's tea culture with guided tours and tastings at nearby tea plantations.

Eudora

7 minutes' walk

Trendy spot serving modern Asian fusion dishes. A lively atmosphere makes it perfect for casual dining.

BaiLu Restaurant

6 minutes' walk

Offers authentic Hangzhou cuisine with a focus on fresh, local ingredients. Reservations recommended.

Bernini Art Cafe & Restaurant

8 minutes' walk

A charming cafe with a cozy ambiance, featuring Italian dishes and a great selection of wines.

Hefang Street

6 minutes' drive

A bustling pedestrian street with shops, street food, and local performances, perfect for evening exploration.

Phoenix Temple

10 minutes' walk

Homes to cultural events and family-friendly performances surrounded by picturesque gardens.

Getting around

City Centre

Hangzhou5 min · 2.1 mi

Airports

Hangzhou Xiaoshan International Airport (HGH)44 min · 17.8 mi

Train

Hangzhou chengzhan railway station26 min · 1.3 mi

Underground

Ding'an Road8 min · 2000 ft

Longxiangqiao14 min · 3700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 07:00-12:00

Guest Parking

Private parking is possible on site for free.

Internet

High-speed internet access is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CNY 188 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

231

Former name

sofitel hangzhou westlake - few steps to west lake, with panoramic lake view terrace

Reviews and Ratings

Feedback about Sofitel Hangzhou Westlake from previous guests about their experience.

Review score

Based on 276 verified reviews

8.4/10

Great

86%

Recommend

Breakfast

8.5/10

Cleanliness

8.6/10

Comfort

8.7/10

Facilities

8.1/10

Free Wi-Fi

6.2/10

Location

9.3/10

Paid Wi-Fi

6.5/10

Staff

8.8/10

Value for money

8.1/10

Pros

Comfortable rooms

Friendly staff

Clean rooms

Good location

Cons

Language issue

Deposit policy

Strict rules

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