Serene Boutique Hotel & Spa, Hanoi ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

16-18 Bat Su Street, Hoankiem Dist,, Hanoi, Vietnam, 10000

Close to the Old Town

Great

8.8

9.3

/10

4.9

Loved by Serene Boutique Hotel & Spa guests

Warm welcome
Comfortable bed
Efficient air conditioner
Buffet breakfast
Attentive staff
Strategic location

"The spa downstairs was great and the prices are unbelievable!"

m4ilm4n from United Kingdom

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"We stayed in their family room which comes with 1 queen bed and 1 single bed with a city view (no balcony)."

Mohit Chawla from India

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"It's also conveniently situated in the old quarter, so every sight there is reachable on foot."

Tommy Holger

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Accommodations

Serene Boutique Hotel & Spa includes 50 luxurious guest rooms and suites, each uniquely designed with historic influences and modern amenities. The Executive Double Room offers expansive city views through floor-to-ceiling windows, while the Suite Room includes a large balcony and complimentary wine. Family Rooms accommodate up to three adults, featuring space for relaxation and city views.

Dining

The Serene Cuisine Restaurant serves a variety of Mediterranean dishes, providing a cozy dining atmosphere for guests. Guests can enjoy daily meals crafted from fresh, local ingredients, allowing for an authentic culinary experience. The restaurant's ambiance complements the diverse menu offerings, enhancing every meal.

Location

Located just a 5-minute walk from iconic landmarks such as Hoan Kiem Lake and St Joseph's Cathedral, the hotel's location is central to Hanoi's historical sites. Visitors can easily explore attractions like the Water Puppet Theatre and Trang Tien Plaza within close proximity. The accessibility to these sites enhances the convenience for travelers immersing themselves in the local culture.

Wellness

The Serene Boutique Spa offers a range of exclusive wellness treatments designed to promote relaxation and rejuvenation. Featuring a tranquil ambiance, the spa is committed to providing guests with exceptional services tailored to meet their well-being needs. Services offered include various types of massages and revitalizing therapies.

Transportation & Services

The hotel offers private airport transfer services, minimizing the risk of taxi scams for arriving guests. Car rental and local transportation options are available, ensuring convenient travel both to and from various destinations. Guided tours to popular Vietnamese sites, including Halong Bay and Ninh Binh, can also be arranged through the hotel.

Highlights

Location: 5-minute walk to most famous Hoan Kiem Lake .

Accommodations: 50 guest rooms and Suites .

Dining: Serene Cuisine Restaurant .

Wellness: Serene Boutique Spa .

Transportation: private airport transfer services .

Guided tours: to popular Vietnamese sites .

“Rooms reflect traditional Vietnamese architecture, and the wellness spa is specialized with treatment options. The location, a short walk to Hoan Kiem Lake, is ideal for exploring. I especially appreciate the mix of Asian and Mediterranean cuisine.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Spa & LeisureMassage Bliss

The spa's discounted massages were incredible. It's a steal at only $15 per person. I'd take it over $65 any day!

Olivia from Canada

Review on

DiningPho-nomenal breakfast

The breakfast buffet included pho and eggs cooked to order. Coffee with condensed milk was a daily treat!

Kenji from Japan

Review on

Room FeaturesComfy beds

The rooms are spacious. The beds were very comfortable; we slept soundly every night during our stay.

Isabelle from France

Review on

BathroomPowerful shower

The shower was great. The hot water and powerful pressure were very welcome after a long day.

George from United Kingdom

Review on

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Select your room type

Serene Boutique Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

2 persons

195 sq. feet

1 King-size bed

Shower

Heating

room details

Family Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Twin Room

2 persons

195 sq. feet

2 Single beds

Shower

Heating

room details

King Suite Balcony

2 persons

380 sq. feet

1 King-size bed

Shower

Heating

room details

Click button to see more rooms

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Facilities

Serene Boutique Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Serene Boutique Hotel & Spa Location

16-18 Bat Su Street, Hoankiem Dist,, Hanoi, Vietnam, 10000

Map view

16-18 Bat Su Street, Hoankiem Dist,, Hanoi, Vietnam, 10000

City landmarks

Monument

Ho Chi Minh Mausoleum

1.4 mi

Museum

Hoa Lo Prison

4100 ft

Landmark

Temple Of Literature

1.2 mi

Museum

Vietnam Military History Museum

4000 ft

Church

Saint Joseph Cathedral

2800 ft

Museum

Vietnamese Women's Museum

1.0 mi

Landmark

Temple of the Jade Mountain

3600 ft

Pagoda

One Pillar Pagoda

1.3 mi

Landmark

Long Bien Bridge

4900 ft

Castle

Thang Long Imperial Citadel

5100 ft

Library

Hoan Kiem Lake

3300 ft

Landmark

Old City Gate

2100 ft

Landmark

Lake of the Restored Sword

3300 ft

Monument

Flag Tower of Hanoi

4300 ft

Museum

Vietnam Fine Arts Museum

5200 ft

Square

Ba Dinh Square

1.3 mi

Museum

Vietnam National Museum of History

1.3 mi

Theatre

Thang Long Water Puppet Theatre

2900 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Church

Cua Bac Church

4700 ft

Pagoda

Quan Thanh Temple

1.2 mi

Landmark

Ancient House

2600 ft

Landmark

Truc Bach Lake

1.1 mi

Event hall

Friendship Cultural Palace

4700 ft

Theatre

Opera House

1.2 mi

Mall

Trang Tien Plaza

4900 ft

Park

Lenin Park

1.3 mi

Palace

Presidential Palace

1.5 mi

Nearby

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1400 ft

Hang Duong

Hanoi Night Market

1800 ft

Restaurants

Serene Cuisine Restaurant

100 ft

16-18 Bat Su Street,Hoan Kiem Distr,on the 8 floor of Serene Boutique Hotel

Cabine Cafeteria

400 ft

25 Hang Ga Street

Purple Cherry Restaurant

500 ft

1A Cua Dong Street

Hanoi Charm Restaurant

200 ft

No 46 Bat Su Str Old Quarter

Tannin Wine Bar

500 ft

46 Hang Vai

Kamasutra

300 ft

27 Hang Phen Street

Viet Cooking Class & Restaurant

500 ft

1B Cua Dong Street

Apron Up Restaurant

500 ft

66 Bat Su Street Old Quarter

Explore Hanoi

Explore Hanoi's Highlights

Bach Ma Temple

5 minutes walking

An ancient temple dedicated to the city's guardian spirit, featuring intricate architecture and serene surroundings.

Hoa Lo Prison

16 minutes walking

Historical landmark showcasing Vietnam's tumultuous past, with well-preserved exhibitions and guided tours.

Thang Long Water Puppet Theatre

11 minutes walking

Traditional Vietnamese cultural experience highlighting folk tales through vibrant water puppetry and live music.

Hoan Kiem Lake

12 minutes walking

Beautiful urban lake perfect for a leisurely stroll, featuring the iconic Turtle Tower and peaceful gardens.

Street Food Tour

10 minutes walking

Guided exploration of Hanoi's culinary gems, available throughout the week and perfect for food enthusiasts.

Hanoi Botanical Garden

29 minutes walking

Relaxing green space with lush flora, ideal for picnics or a leisurely walk; bike rentals available near the entrance.

Cycling around West Lake

15 minutes driving

Thrilling bike ride around the largest lake in Hanoi, offering stunning views and local cafes along the route.

Serene Cuisine Restaurant

1 minute walking

Elegant dining experience featuring traditional Vietnamese dishes made with fresh, local ingredients.

Hanoi Charm Restaurant

1 minute walking

Casual vibe with a diverse menu, focusing on authentic local flavors and vegetarian options available.

Purple Cherry Restaurant

2 minutes walking

Charming ambiance with local delicacies and a variety of beverages; reservations recommended for evening dining.

Thang Long Water Puppet Theatre

11 minutes walking

Unique cultural experience showcasing traditional water puppetry; family-friendly shows available daily.

Tannin Wine Bar

2 minutes walking

Cozy wine bar featuring a selection of local and international wines, often hosting live music sessions.

Getting around

City Centre

Hanoi5 min · 1400 ft

Airports

Noi Bai International Airport (HAN)39 min · 15.8 mi

Cat Bi International Airport (HPH)181 min · 74.8 mi

Train

Ha Noi Railway station18 min · 5000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Serene Boutique & Spa guests are invited to a full breakfast served for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

Vietnamese

Number of floors:

Number of rooms:

Former name

Hanoi Legacy Hotel - Bat Su

Reviews and Ratings

Feedback about Serene Boutique Hotel & Spa from previous guests about their experience.

Review score

Based on 1109 verified reviews

8.9/10

Great

93%

Recommend

Breakfast

9.1/10

Cleanliness

9.0/10

Comfort

9.1/10

Facilities

8.6/10

Free Wi-Fi

8.8/10

Location

9.5/10

Paid Wi-Fi

7.7/10

Staff

9.6/10

Value for money

9.1/10

Pros

Helpful staff

Clean rooms

Good breakfast

Central location

Easy booking

Cons

Slippery bathtub

Card payment fees

Clogged drainage

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Questions of the users

About Serene Boutique Hotel & Spa

Is it possible to have a portacot provided in the room for my stay?

10 November 2024

Yes, a baby cot can be set up in the room upon request.

How can I arrange for airport transportation to the hotel?

12 December 2024

Airport transfers are available at a rate of 18 USD for a 4-seater car, 20 USD for a 7-seater car, or 30 USD for a 16-seater van.

Are there opportunities to book excursions to Ha Long Bay from the hotel?

5 January 2025

Yes, assistance in organizing various trips to Ha Long Bay, including day trips and multi-day cruises, can be provided.

If I travel to another destination for a few days, can I store my luggage at the hotel?

20 February 2025

Luggage can be stored securely and free of charge at the hotel while you travel.

What is the travel time from Hanoi's airport to the hotel?

15 March 2025

The journey takes approximately 40 to 45 minutes.

Is there a shuttle service available from the airport?

22 April 2025

Yes, an airport shuttle service is offered for guests.

Can I request a birthday cake for my celebration during my stay?

1 May 2025

Absolutely, birthday cake orders can be accommodated upon request.

Are there specific breakfast timings if I have an early departure?

28 May 2025

Breakfast is served daily from 6:30 to 10:00. For early departures, take-away breakfast can be arranged.

Are there any charges for baggage storage at the hotel?

18 June 2025

No, baggage storage is provided free of charge for guests.

What kind of driving service do you offer for sightseeing tours?

30 July 2025

Private transportation options with experienced drivers are available for city tours and day trips.

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