Is there an additional cost for parking at the hotel?
17 November 2024
Parking is available for CHF 24.00 per day, which is not included in the room rate. 75 photos
Pullman Basel Europe, Basel
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Key details
About the Hotel
Clarastrasse 43, Basel, 4058,
- Next to the Congress Center Basel
Great
8.7
9.3
4.1
4.4
4-star cosmopolitan hotel in Basel
Amenities
Pullman Basel Europe offers 141 rooms, including two spacious junior suites and 30 deluxe rooms. The hotel ensures connectivity with high-speed Wi-Fi throughout the premises and a
Rooms
Each room at Pullman Basel Europe features floor-to-ceiling panoramic windows, soundproofing, and eco-friendly air conditioning.
Location
Located in the centre of Basel, Pullman Basel Europe is within walking distance of major attractions such as the Old Town and the Rhine. The hotel is also close to the
Business Facilities
The hotel provides six well-equipped event rooms covering a total of
Dining
Highlights
Location: Close to the Old Town and Rhine
Rooms: 141 accommodations with panoramic windows
Business: 500 square metres of event spaces
Dining: Bistro Europe serving à la carte meals
“This hotel impresses with its modern design and prime location near the Basel Congress Center. I especially appreciate the complimentary Basel Card, unlocking the city's attractions. The hotel's commitment to guest comfort and convenience makes it a compelling choice for both business and leisure travelers.”
Select your room type
Pullman Basel Europe offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Classic Queen Room Garden View2 persons21 sq. feet1 King-size bedGarden viewAir conditioningBalconyroom details
- Superior Double Room2 persons27 sq. feet2 Single bedsAir conditioningHeatingroom details
- Deluxe Room2 persons27 sq. feet2 Single bedsAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Pullman Basel Europe offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Spa & Leisure
- Sun terrace
- Garden area
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At Pullman Basel Europe, dining options abound with a focus on international cuisine served in a modern setting. Bistro Europe invites travelers to experience delightful meals crafted with care, complemented by its inviting atmosphere close to cultural landmarks.
Pullman Basel Europe Location
Clarastrasse 43, Basel, 4058,
Explore Basel
Explore Basel
Basel Historical Museum
17 minutes' walk
The largest cultural history museum in Switzerland showcasing Basel's rich history and artifacts.
Basler Munster
13 minutes' walk
A stunning Gothic cathedral with impressive architecture and panoramic views from its towers.
Fine Arts Museum Basel
14 minutes' walk
Home to a remarkable collection of artworks ranging from the Middle Ages to contemporary pieces.
Jean Tinguely Museum
17 minutes' walk
Museum dedicated to the works of kinetic artist Jean Tinguely set along the Rhine River.
Kannenfeldpark
25 minutes' walk
Relaxing park featuring beautiful gardens, playgrounds, and walking paths ideal for families.
Zoo Basel
25 minutes' walk
Switzerland's oldest zoo with diverse animal exhibits and a focus on conservation efforts.
Cycling along the Rhine
3 minutes' drive
Picturesque cycling routes along the Rhine River with bike rentals available nearby.
Bistro Europe
1 minute' walk
A casual bistro serving European dishes with a cozy ambiance perfect for families and travelers.
Restaurant Rheinfelderhof
2 minutes' walk
Known for traditional Swiss cuisine, this restaurant offers hearty dishes in a warm and welcoming setting.
The Fish Inn
2 minutes' walk
Offers a seafood-centric menu with a relaxed atmosphere, known for its fresh fish specialties.
Art Basel
3 minutes' walk
World-renowned art fair featuring leading galleries and contemporary artistic expressions each June.
Clarakirche Basel
4 minutes' walk
A beautifully historic church hosting concerts and exhibitions, offering a calm retreat from the city.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 29.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Turkish, Armenian, Thai
Number of floors:
6
Number of rooms:
143
Former name
MERCURE EUROPE
Reviews and Ratings
Feedback about Pullman Basel Europe from previous guests about their experience.
Show moreShow less
Pros
Clean room
Excellent location
Spacious bed
Good wifi
Cons
Cleaning staff
Guest reviewsbased on 738 reviews
Isaac from Germany
Single
Deluxe Room
3 nights in November 2025
|
Reviewed: February 16, 2026
8.8/10
modern rooms and great amenities
comfortable bed well equipped fitness center breakfast variety quick resolution
i found the room spacious, with a large, comfortable bed. the fitness center was well-equipped with weights and machines, a real plus. the breakfast buffet offered a good variety and an omelette station. the staff quickly resolved a minor issue, a nice gesture that i appreciated.
I found that the air conditioning was a bit weak. It struggled to keep the room cool enough when it was warm outside.
Facilities
9/10
the hotel offers a fitness center with several machines. there is also underground parking, though spaces can be tight. a tram stop is located very close to the hotel for easy access to the city.
Location
9/10
the hotel enjoys proximity to public transport, it is located near a tram station. this makes accessing different parts of the city quite convenient. the area around the hotel is generally quiet and peaceful.
Service
9/10
the staff members are attentive and aim to assist with requests efficiently. they provide solutions promptly and courteously. assistance is readily available at the front desk for any inquiries.
Dining
8/10
the breakfast buffet features a selection of hot and cold dishes. an omelette station is available. the hotel restaurant provides evening dining options as well as a bar for drinks.
0 Helpful
|
Joan from United States
Couple
Superior Double Room
4 nights in November 2025
|
Reviewed: February 10, 2026
9.5/10
refined retreat, really good
room upgrade memory foam pillows central location
i received a good surprise with a room upgrade. the memory foam pillows were a tender gift after long travel. i appreciated the provided still and sparkling water. the central location helped a lot, it made exploring simple.
The live music from the restaurant below continued late. It disrupted the otherwise peaceful ambiance.
Facilities
9/10
the hotel provides complimentary public transport passes . there is convenient access to a parking garage directly from the hotel. A DELICATE lobby and dining area add charm.
Rooms
10/10
the rooms were large and well-appointed for restful nights. cleanliness was perfect, ensuring a comfortable environment. memory foam pillows added a touch of luxury. EVERYTHING felt perfect.
Service
9/10
the staff demonstrated warmth and friendliness throughout my stay. their attention to detail included providing bottled still and sparkling water. i RECEIVED excellent service from everyone i encountered.
Location
10/10
the hotel boasts a central location allowing easy exploration. access to tram lines nearby simplifies travel. the messe conference center is conveniently close. NEARBY options offer easy convenience.
0 Helpful
|
Kevin from Ireland
Single
Superior Double Room
3 nights in October 2025
|
Reviewed: January 13, 2026
6/10
mixed feelings about my stay
tram noise shower temperature
the location was acceptable.
The noise from the trams at night was awful. the constant passing kept me awake. I could feel the vibrations. also, the shower's temperature fluctuated wildly, going from hot to cold without warning. this made showering unpleasant and a bit dangerous.
0 Helpful
Sophia from Greece
superior double room
3 nights in October 2025
|
Reviewed: December 29, 2025
5/10
worn furniture poor air conditioning
location was fine, and i could walk to nearby shops. the lobby seemed clean when i arrived.
i booked a 'superior double room' but it was hardly superior. the room looked tired, with worn furniture and a strange smell. the air conditioning barely worked and it was way too hot in the room and i did not enjoy my stay because of this.
0 Helpful
Jennifer from united kingdom
Single
superior double room
4 nights in November 2025
|
Reviewed: December 11, 2025
6/10
underwhelming experience
old room ineffective air conditioning
the location was acceptable, very near to transport links.
The room felt OLD and tired. the air CONDITIONING was not effective. I could not regulate the temperature effectively. the constant tram noise outside made SLEEP difficult.
0 Helpful
Joseph L from Canada
Deluxe Room
3 nights in November 2025
|
Reviewed: November 26, 2025
9.3/10
Excellent city stay!
free water amazing shower excellent location helpful staff
the room included free water and coffee, i found that really helpful. my beautiful room had a shower, it was amazing. the location proved excellent, i could easily walk to many places. the staff was very helpful and friendly (a very nice touch!).
the air conditioning could be improved, it didn't keep the room as cool as i would have liked.
Facilities
9/10
the hotel features a modern design and has shelf space for storing clothes. there is also an in-room safe box provided for valuables. i found the lobby to have a very pleasant smell.
Location
9/10
the hotel has a central location, putting many attractions within walking distance. a coop store is conveniently located next door. i was able to easily walk to the rhine river from the hotel (a very nice walk!).
Service
10/10
the staff was very professional. i appreciated the quick check-in i received when i arrived late. the breakfast service was excellent, especially francisco.
0 Helpful
|
Francis from France
Single
Superior Double Room
5 nights in June 2025
|
Reviewed: July 13, 2025
7/10
decent experience
good breakfast really good service friendly staff tram noise constant vibration unbearable noise
The breakfast was very good. I found really good service throughout the hotel. The location is also good. The staff were very great to all requests.
i couldn't sleep at night because trams passed constantly. The noise was unbearable. Rooms facing the street were affected by noise AND vibration.
0 Helpful
Show more reviews
Questions of the users
About Pullman Basel Europe
Are there designated areas for guests who smoke?
18 December 2024
The hotel is a non-smoking facility, but there is a garden area on the first floor where guests can smoke. How far is the hotel from the river cruise pier?
20 November 2024
The river cruise pier is approximately a 15-minute tram ride or a 10-minute taxi drive from the hotel. Is it possible to check in earlier than the standard time?
22 January 2025
Early check-in can be arranged upon request, depending on availability. Where can I park my vehicle during my stay?
25 February 2025
There is an underground parking facility located at Hammerstrasse 68, with hotel guests paying CHF 24.00 per night. Do all rooms come with a balcony?
30 March 2025
Not all rooms feature a balcony; only select classic double rooms facing the garden and junior suites offer this amenity. Are connecting rooms available for families or groups?
5 April 2025
Connecting rooms are provided in the Superior category, which can be requested during booking. Is there a coffee and tea-making facility in the rooms?
12 May 2025
Each room is equipped with a coffee machine and amenities for tea, complimentary for guests. What is the closest airport to the hotel?
15 June 2025
The nearest airport is Basel Mulhouse Freiburg, located approximately 7.5 kilometers from the hotel. Is breakfast included in the room rate, or is it offered separately?
20 July 2025
Breakfast is not included in the room price, but it can be added for an additional fee. Are there facilities for securely storing bicycles at the hotel?
10 August 2025
Bicycles can be stored securely, though space is limited. What is the cost for keeping pets at the hotel?
30 September 2025
A cleaning fee of CHF 20.00 per night applies for pet stays.Next best alternative
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