Protur Naisa Palma Hotel, Palma de Mallorca ➤ Reviews, Rooms & Prices 2026

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Protur Naisa Palma Hotel Amenities photo

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Key details

About the Hotel

Simon Ballester, 6, Palma de Mallorca, Spain, 07011

Close to the emblematic Santa Catalina district

Perfect

9.1

9.5

/10

4.2

4.4

Loved by Protur Naisa Palma Hotel guests

Comfortable beds
Spacious rooms
Amazing breakfast
Attentive staff
Great location

"Pool areas were clean and peaceful with plenty of lounges and sunbeds, dressing gowns, slippers and pool towels were provided."

Chris from United Kingdom

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"We had two rooms on the fourth floor unfortunately the rooms do not have a balcony so it has more of a city feel."

Wuziwoo from United Kingdom

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"The breakfast is amazing value."

Tracy from United Kingdom

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Amenities

The Protur Naisa Palma Hotel offers a rooftop pool and a Sky Bar, providing a scenic view for guests to unwind. The beauty and relaxation area includes a spa offering various treatments and a thermal zone with a saltwater heated pool. A well-equipped fitness center is also available for guests looking to maintain their workout routines.

Rooms

Each room at the Protur Naisa Palma Hotel is equipped with modern conveniences such as a smart TV and a selection of pillow types for personalized comfort. The standout deluxe suite features a spacious 32 m² terrace with a whirlpool, perfect for leisure. Communicating rooms cater to groups, providing direct access between rooms for convenience.

Location

Situated in the center of Palma, the hotel offers easy access to the city's major attractions. Guests can explore the vibrant streets of this cosmopolitan city filled with shops, restaurants, and historic sites. The proximity to the sea allows visitors to enjoy beach activities and water sports nearby.

Wellness

The wellness area, known as Beauty & Relax, features an extensive menu of personalized treatments designed to rejuvenate the mind and body. The thermal area includes a Turkish bath, sauna, and various water therapies aimed at enhancing relaxation. Fitness enthusiasts can enjoy the state-of-the-art fitness center and spa amenities.

Dining

The hotel's restaurant serves a varied Mediterranean buffet breakfast, ensuring a great start to each day. A lunchtime menu is available featuring a selection of starters, main courses, and desserts for a complete dining experience. The cafeteria operates throughout the day, offering a range of drinks and light meals.

Highlights

Location: Centrally located in Palma

Rooms: Deluxe suite with 32 m² terrace

Dining: Mediterranean buffet breakfast

Wellness: Beauty & Relax spa area

“This hotel distinguishes itself with a stylish rooftop Sky Bar and wellness options at its Biomar Spa; the rooftop pool offers panoramic views, while inside, modern rooms feature smart amenities. For those eager to explore, its location puts you within a short walk of the Santa Catalina district; this hotel has appeal for both business and leisure.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBreakfast Paradise

The breakfast buffet had an amazing selection: smoked salmon, cheeses, fresh pastries, and a variety of hot food options.

Oliver from Canada

Review on

Spa & LeisureRooftop Bliss

The rooftop pool offered great views and comfortable seating. I enjoyed relaxing after sightseeing.

Mei from China

Review on

Room FeaturesTech-Savvy Rooms

I loved the room's design! Full lighting control from bedside buttons and excellent window shades created perfect darkness.

Anders from Sweden

Review on

Guest ParkingEasy Parking

Parking at the hotel made my trip easy. Street parking can be tough with strict enforcement.

Jake from Australia

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Select your room type

Protur Naisa Palma Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Double Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Single Room

2 persons

240 sq. feet

1 Single bed

Shower

Heating

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Protur Naisa Palma Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Playpen

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At the Protur Naisa Palma Hotel, dining is a delightful affair, blending comfort and culinary creativity. Café Naisa offers a nourishing breakfast experience that caters to various dietary preferences, making it an inviting spot to fuel up for the day ahead.

Protur Naisa Palma Hotel Restaurant photo

Cafetería Naisa

International breakfast with vegetarian, vegan, gluten-free, and dairy-free options

Ambiance

Bright and welcoming, perfect for starting the day on a positive note

Key Offerings

A diverse breakfast spread, featuring healthy choices that cater to various dietary needs, ideal for those with a busy day ahead.

Reservation

Not needed

Breakfast from morning until late morning; hours vary.

Protur Naisa Palma Hotel Location

Simon Ballester, 6, Palma de Mallorca, Spain, 07011

Map view

Simon Ballester, 6, Palma de Mallorca, Spain, 07011

City landmarks

Church

Catedral de Mallorca

4000 ft

Landmark

Sa Llotja

2900 ft

Palace

Royal Palace of La Almudaina

3500 ft

Castle

Castell de Bellver

1.4 mi

Square

Plaza Mayor

3700 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

2000 ft

Public Building

Consolat de Mar de Palma

2200 ft

Landmark

Plaza Espana

4300 ft

Landmark

La Rambla

2800 ft

Stadium

Son Moix Stadium

1.3 mi

Church

Santa Eulalia

3200 ft

Square

Placa Major

3800 ft

Landmark

Pueblo Espanol Mallorca

4900 ft

Church

Convent of Santa Clara

3900 ft

Museum

Museu Fundacion Juan March Palma

3800 ft

Museum

Fundacion Bartolome March Servera

2600 ft

Church

Church of Sant Nicolau

2300 ft

Landmark

Plaza del Olivar

3800 ft

Landmark

Plaza de Toros

1.2 mi

Square

Placa de la Reina

3200 ft

Landmark

Passeig des Born

3600 ft

Landmark

Parc de la Mar

1.0 mi

Nearby

Avenida Jaime III

1700 ft

Gallery

Can Solleric

1900 ft

Park

Sa Feixina Park

1800 ft

Church

Sant Jaume

1800 ft

Market

Santa Catalina

1900 ft

Porta de Santa Catalina

Device to Root out Evil

1300 ft

Porta de Santa Catalina

Palomas

1400 ft

Church

Kirche Santa Magdalena

1800 ft

Restaurants

Sakana Sushi Palma

100 ft

Calle Simo Ballester 7 Antes Ruiz de Alda

Casual Restobar

200 ft

Calle Simo Ballester 5

Restaurante Made in China

700 ft

Calle Ramon y Cajal 15

Rodeo Grill

600 ft

Calle de Ramon y Cajal 14

Thai Style

300 ft

Calle Menorca 18

Block House

1200 ft

Paseo Mallorca 16

El Tapas de Flanigan

1100 ft

Passeig Mallorca 20

Jaime 3 Food & Drinks

1200 ft

Paseo Mallorca 14b Paseo Mallorca

Umi Coffee & More

700 ft

Avinguda d'Argentina 14

Los Rafaeles

500 ft

Paseo Mallorca 28

D'Gustar by Adrian Quetglas

1000 ft

Paseo Mallorca 22

Lola is cooking

500 ft

Calle Ramon y Cajal 9

Explore Palma de Mallorca

Catedral de Mallorca

15 minutes' walk

Gothic architecture and stunning views of the Bay, featuring free guided tours on weekends.

Sa Llotja

11 minutes' walk

A 15th-century Gothic building just steps from the waterfront, showcasing local art exhibitions.

Plaza Mayor

14 minutes' walk

A vibrant square filled with cafes and shops, known for local artisan markets on weekends.

Es Baluard Museu d'Art Modern i Contemporani de Palma

8 minutes' walk

Modern art museum featuring works from both local and international artists, with beautiful views of the sea.

Cycling in Palma

5 minutes' walk

Explore Palma's picturesque paths. Rental services nearby for bikes and guided tours available.

Beach Day at Ca'n Pere Antoni

26 minutes' walk

Relax on the sandy beach with nearby amenities. Perfect for sunbathing and swimming.

Wellness Retreats

10 minutes' drive

Spa centers offering relaxation treatments. Reservations recommended for the best experiences.

Sakana Sushi Palma

1 minute' walk

Stylish spot for sushi lovers, known for its fresh ingredients and creative rolls.

Rodeo Grill

2 minutes' walk

Casual vibe with a focus on grilled meats. Try their famous steaks and barbecue platters.

Casual Restobar

1 minute' walk

A relaxed setting with diverse menu options, including vegetarian and gluten-free selections.

Teatre Principal

15 minutes' walk

Historic theater featuring a variety of performances from operas to local plays, catering to all ages.

Live Music at Santa Catalina

7 minutes' walk

Vibrant nightlife scene with bars offering live music and weekly jam sessions for an energetic atmosphere.

Getting around

City Centre

Palma de Mallorca11 min · 3000 ft

Airports

Palma de Mallorca (PMI)17 min · 6.9 mi

Train

Palma Intermodal Station15 min · 4000 ft

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Property information and rules

Check-in

from 14:00-23:30

Check-out

until 11 am

Guest Parking

Private parking is possible on site at EUR 18 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 14 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Catalan

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Protur Naisa Palma Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Protur Naisa Palma Hotel is often praised for its modern and clean rooms, some featuring cool details like touch panels for lights and blinds. Guests frequently highlight the excellent location, with easy access to the airport bus stop and a walkable distance to the cathedral and the city center, plus great Spanish bars just across the river. The rooftop pool area is a recurring favorite, as are the spa facilities, though some guests have mentioned limited space in the gym; and the breakfast buffet stands out due to its varied options, including gluten-free and lactose-free choices.

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Review score

Based on 1609 verified reviews

9.1/10

Perfect

96%

Recommend

Comfort

9.4/10

Location

9.4/10

Free Wi-Fi

8.7/10

Value for money

8.8/10

Pros

Modern features

Comfortable beds

Convenient location

Friendly staff

Cons

Unflattering lighting

Lack of privacy

liam from united kingdom

Business traveller

double room

3 nights in August 2025

Reviewed:September 07, 2025

9.3/10

amazing stay!

rooftop poolexcellent breakfastwarm poolhelpful staff

I enjoyed the modern facilities a lot. The rooftop pool and the terrace bar are really nice. the breakfast was excellent with various options, just what i needed for my morning boost! the spa was also great, with a warm pool and a sauna. i found the staff helpful and friendly.

I noticed a slight issue with the bathroom sink. The water pressure wasn't great and the sink stopper didn't work properly..

Rooms

9/10

the room had comfortable beds, which i value. the room included a large window you can open. i found the contemporary decor striking and practical.

Location

10/10

the hotel's location is a huge plus because it is a short walk to the main tourist areas. it's also conveniently located near bars and restaurants. it's in a quiet area at the end of the bus route from the airport.

Facilities

9/10

the hotel provides a gym i found useful. i liked having a rooftop pool for a quick swim. the spa offers a steam room and sauna, perfect for relaxation after a long day.

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Questions of the users

About Protur Naisa Palma Hotel

Are there sunbeds available by the outdoor pool at no charge?

5 November 2024

The hotel provides complimentary sunbeds for guests around the outdoor pool. However, there are also Balinese beds available at a cost of 50 EUR, which includes a bottle of cava.

Is it possible for a minor to stay without an adult at this hotel?

10 December 2024

Guests who are 17 years old can stay at the hotel unaccompanied, provided they present a signed authorization from a legal guardian along with a copy of the guardian's passport.

Can guests request a late check-out if their flight is later in the day?

15 January 2025

Late check-out options are available based on daily occupancy, but guests can always leave their luggage with the hotel and continue to use the hotel facilities until their departure.

Does booking at the hotel include access to the spa and swimming pools?

20 February 2025

Yes, the spa, indoor pool, rooftop heated pool, and sauna are all included in the booking price.

Is the outdoor swimming pool heated for guests arriving in April?

25 March 2025

The outdoor swimming pool is indeed heated and ready for guests in April.

Do hotel bathrooms offer privacy?

30 April 2025

Each room includes a private bathroom, ensuring utmost privacy for guests.

Are there gluten-free breakfast options available for guests with dietary restrictions?

5 May 2025

The breakfast buffet offers a variety of gluten-free items, ensuring guests with dietary needs are well accommodated.

Are both the pool and spa area accessible to guests at any time?

10 June 2025

Yes, the pool and spa areas are open for guests to enjoy year-round.

Are there accessible rooms available for guests with mobility issues?

15 July 2025

The hotel has two accessible rooms equipped with a flat wheelchair-friendly shower, a seat, and safety rails in the bathroom.

Is parking available for guests, and what is the cost?

20 August 2025

The hotel offers parking facilities at a rate of 16 EUR per night.

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