Santa Clara Urban Hotel & Spa, Palma de Mallorca ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Steps from the Old Town

Great

8.6

9.4

/10

3.4

4.3

Loved by Santa Clara Urban Hotel & Spa guests

Stylish decor
Spacious rooms
Friendly staff
Rooftop terrace
Delicious breakfast

"From the rooftop terrace there is a beautiful view to the city."

Tamás from Hungary

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"Our room has exposed stone structure which was full of character."

FreshKim from Portugal

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"The design is so cool! The woman at reception was so kind and helpful."

Anna

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Location

Santa Clara Urban Hotel & Spa is situated in the historical center of Palma de Mallorca, just 5 minutes away from Palma beach and the iconic cathedral. This central location offers quick access to designer boutiques, restaurants, and vibrant local culture. Guests can easily explore the city's attractions with convenience right at their doorstep.

Amenities

The hotel offers a range of services that include a relaxing spa for wellness seekers and a charming terrace for enjoying cocktails while soaking in views of Mallorca. Guests can experience various spa treatments designed to rejuvenate and refresh both body and spirit. With easy access to the local shopping area, Santa Clara Urban Hotel & Spa combines leisure with comfort.

Rooms

Accommodations at Santa Clara Urban Hotel & Spa are well-appointed with a blend of historical charm and contemporary design elements. Each room provides essential comforts necessary for a pleasant stay. The hotel's setting ensures that visitors can enjoy a relaxing retreat in the heart of the city.

Wellness

Santa Clara Urban Hotel & Spa features a wellness center that focuses on relaxation and rejuvenation. Guests can choose from a variety of spa treatments aimed at enhancing their physical and mental well-being. The welcoming atmosphere in the spa serves as an ideal escape after a day of exploration.

Transportation

To enhance the convenience for guests, the hotel offers a complimentary taxi service from the airport to the hotel. This service allows for a seamless arrival experience without any hassle. With this provision, guests can start their holiday without the stress of navigating local transport.

Highlights

Location: 5 minutes from Palma beach

Amenities: Relaxing spa and terrace

Wellness: A range of rejuvenating spa treatments

Transportation: Free airport-hotel taxi

“Santa Clara Urban Hotel & Spa strikes me as an interesting blend of historic setting and modern boutique hotel, located steps from Palma's main attractions; its rooftop terrace, offering city views, looks like the perfect place for a quiet drink. I think the smaller size, just 20 rooms, likely means you can expect a more personalized experience here; the spa, too, seems like a real advantage after a day exploring Palma.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

Spa & LeisureRooftop Bliss

The rooftop terrace featured a compact pool, perfect for a refreshing dip, and comfortable sun loungers for ultimate relaxation.

Carlos from Spain

Review on

DiningBreakfast Bonanza

The breakfast selection included freshly squeezed orange juice and a variety of high-quality, locally sourced ingredients.

Ingrid from Sweden

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Room FeaturesBalcony Views

We enjoyed having a private balcony with outdoor furniture, ideal for relaxing and taking in the city views.

Oliver from United Kingdom

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BathroomModern Amenities

The bathroom was equipped with a powerful shower and high-quality toiletries, adding a touch of luxury.

Sophie from France

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Select your room type

Santa Clara Urban Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

435 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Superior Double Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Suite Garden View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Santa Clara Urban Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Treatment room
Beauty treatment
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Santa Clara Urban Hotel & Spa Location

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Map view

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

City landmarks

Landmark

Sa Llotja

3000 ft

Square

Plaza Mayor

2100 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

4400 ft

Landmark

Avenida Jaime III

3500 ft

Public Building

Consolat de Mar de Palma

2500 ft

Gallery

Can Solleric

2200 ft

Landmark

Plaza Espana

4100 ft

Castle

Castell de Bellver

1.8 mi

Square

Placa Major

2100 ft

Museum

Museu Fundacion Juan March Palma

2400 ft

Landmark

Parc de la Mar

2000 ft

Landmark

Plaza del Olivar

3200 ft

Square

Placa de la Reina

2100 ft

Event hall

Palma Convention Centre

3700 ft

Park

Sa Feixina Park

4500 ft

Nearby

Church

Catedral de Mallorca

1400 ft

Palace

Royal Palace of La Almudaina

1700 ft

Church

Convent of Santa Clara

200 ft

La Rambla

1700 ft

Church

Santa Eulalia

1000 ft

Carrer de Can Serra

Arab Baths

700 ft

Museum

Fundacion Bartolome March Servera

1500 ft

Museum

Museum of Mallorca

500 ft

Church

Church of Sant Nicolau

1800 ft

Plaza de Juan Carlos I

Passeig des Born

1700 ft

Placa de la Porta del Camp

Porta del Camp square

1200 ft

Square

Placa de Cort

1500 ft

Calle de Can Serra 7

Banos Arabes

1700 ft

Placa de Sant Francesc

Monumento a Fray Junipero Serra

700 ft

Museum

Museu Diocesa de Mallorca

1000 ft

Restaurants

La Taberna del Caracol

400 ft

Carrer de Sant Alonso 2

Cafe Murada Ristorante & Pizzeria

1300 ft

Paseo Dalt Murada 2

Las Olas Bistro

800 ft

Calle Can Fortuny 5 Call Jewish Quarter Entrance

Serendipity

600 ft

Calle Sol 2

Il Porticato

1300 ft

Calle Ramon Llull 8

Can Joan de s'Aigo

1800 ft

Calle Baro de Santa Maria del Sepulcre 5

Sa Bodegueta

1200 ft

Carrer Sant Crist

Restaurante Osteria de Placa Sant Francesc

1000 ft

Placa Sant Francesc Nr. 2

Can Cera Gastro-Bar

1000 ft

Carrer del Convent de Sant Francesc 8

Bar Mezclarte

900 ft

Carrer de Sant Francesc

Explore Palma de Mallorca

Explore Palma

Catedral de Mallorca

5 minutes' walk

Gothic architecture masterpiece with stunning sea views. Timed entry tickets are available for guided tours.

Royal Palace of La Almudaina

7 minutes' walk

Historic royal residence featuring impressive architecture and lush gardens. Entry includes access to the museum.

Es Baluard Museu d'Art Modern i Contemporani de Palma

16 minutes' walk

Modern art museum with diverse exhibits and beautiful views. Offers free admission on certain days.

La Rambla

6 minutes' walk

Vibrant promenade with shops, cafes, and street performances, perfect for leisurely strolls and local culture.

Biking Along the Coast

10 minutes' ride

Scenic coastal bike trails available for rental nearby. Enjoy the views and fresh air along Palma's beaches.

Yoga at the Beach

11 minutes' walk

Relaxing yoga classes offered on the beach, suitable for all levels. Reservations recommended, seasonal availability.

snorkelling at a nearby beach

11 minutes' walk

Thrilling snorkelling experience with rental options available. Explore vibrant marine life in crystal-clear waters.

La Taberna del Caracol

2 minutes' walk

Casual eatery known for fresh seafood and Mediterranean specialties. A family-friendly atmosphere with outdoor seating.

Serendipity

3 minutes' walk

Charming bistro offering international cuisine. Locally sourced ingredients and vegetarian options available.

Cafe Murada Ristorante & Pizzeria

5 minutes' walk

Italian restaurant with delicious pizzas and pasta. Atmospheric terrace dining and gluten-free options offered.

Teatre Principal de Palma

12 minutes' walk

Historic theater featuring plays, concerts, and cultural events. Family-friendly performances available regularly.

Bar Abaco

10 minutes' walk

Unique cocktail bar set in a beautiful mansion. Known for its flamboyant decor and lively weekend music events.

Getting around

City Centre

Palma de Mallorca5 min · 1400 ft

Airports

Palma de Mallorca (PMI)14 min · 5.8 mi

Train

Palma Intermodal Station14 min · 3700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at EUR 30 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 17 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Swedish

Year renovated:

2007

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Santa Clara Urban Hotel & Spa from previous guests about their experience.

Review summary

Based on recent reviews

Santa Clara Urban Hotel & Spa is appreciated for its location in the old town, just a short walk from landmarks like The Cathedral. Guests often comment on the spacious and clean rooms, some also mentioning the powerful showers. While the breakfast receives mixed feedback, with some finding it average, the hotel's Mallorca style and proximity to the Arab Baths are definite pluses.

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Review score

Based on 206 verified reviews

8.5/10

Great

89%

Recommend

Free Wi-Fi

9.3/10

Location

9.3/10

Paid Wi-Fi

6.2/10

Value for money

7.9/10

Pros

Historic building

Rooftop terrace

Central location

Big room

Wellness area

Cons

Broken facilities

Noisy elevator

Hard bed

based on 671 reviews

4.5/5

Cameron from Canada

Single

superior double room

3 nights in November 2025

Reviewed:February 15, 2026

9.2/10

superb stay!

friendly stafffresh fruitweak soundproofing

i found the staff to be very friendly and helpful. the breakfast was great (especially the fresh fruit!).

the soundproofing seemed weak, as i could hear some noise from other rooms.

Dining

9/10

the breakfast buffet includes a variety of bread products, cheese, and basic meat options. the staff is very friendly at breakfast and always offers coffee to guests. can pien is one great restaurant that i'd recommend checking out.

Facilities

8/10

the hotel features a spa with a jacuzzi, a dry sauna, and a wet sauna. a terrace is available on the third floor . the rooftop bar is quite small.

Location

10/10

the hotel enjoys a superb location within the old town. the cathedral is not far from the hotel, also being close to the vibrant life.

Rooms

9/10

the room had good natural light and the right size. the bed was comfy and ensured good sleep. i really loved magazines in the room

Service

10/10

the cleaning attendants are super friendly and keep everything very clean. the reception staff is also helpful, ensuring a smooth check-in process. the staff did their best to.

0 Helpful

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Andrew from United Kingdom

Family with children

Superior Double Room

3 nights in November 2025

Reviewed:January 13, 2026

9.3/10

Fantastic Stay!!!

spacious roomgreat pressureexcellent location

My room was spacious and lovely. The shower had great pressure, and the bathroom was also roomy. The location was excellent. I enjoyed the five-minute walk to the Cathedral.

Access by car was a little complicated, but it was manageable.

Dining

10/10

The high-quality breakfast buffet included everything I could want. The breakfast staff was excellent and did their best to. I appreciated their service!!!

Facilities

9/10

The rooftop terrace has views of the Cathedral and the harbor. It provides soft music, sofas and barstools. The option to order drinks makes it convenient.

Rooms

9/10

The room had tasteful decor with ceiling beams. Sand-colored Mallorcan stone was also present. I also found the room provided great natural light.

0 Helpful

fred from united kingdom

Single

double room

3 nights in June 2025

Reviewed:August 03, 2025

9/10

great location, lovely room

great locationspacious roompowerful shower

I stayed for a few nights. the location was indeed great. i loved the spacious room. It had a powerful shower. caterina at reception was especially helpful!!!

0 Helpful

Questions of the users

About Santa Clara Urban Hotel & Spa

Could you provide details about the Spa facilities? Will they be available to guests by 10 November 2024?

10 November 2024

The Spa is currently closed, and the exact reopening date has not yet been confirmed. Please check back closer to your stay.

Are laundry services available at the hotel?

5 April 2024

Laundry facilities are offered. Simply drop off your laundry at reception in the morning, and it will be returned clean the following morning, except on Sundays.

Is access to the spa and sauna included in the room rate?

15 March 2025

Yes, access to the Spa is complimentary for hotel guests. However, treatments like massages may incur additional charges.

What safety measures are in place for check-in during the ongoing health concerns?

20 January 2024

All necessary precautions will be observed upon the hotel's reopening to ensure guest safety. Specific details will be communicated at that time.

If I arrive late at night, what are the check-in procedures?

22 September 2024

Check-in is available 24 hours a day, so arriving after midnight will not pose any issues.

Is there a nearby bus station for early morning airport transfers?

18 July 2024

Yes, there is a bus stop to the airport located about 400 meters from the hotel.

Is breakfast included in the room rate or can it be added?

12 February 2025

Breakfast options are available and can be included as part of your booking.

Can room arrangements be modified to have two single beds instead of a double?

10 May 2024

A limited number of rooms with separate beds are available, but these can only be confirmed upon request.

How do I access parking facilities during my stay?

3 August 2024

Parking near the hotel is in a restricted access area. You can drive to drop off luggage, and arrangements can be made for private parking nearby for €20 per day.

Is there any charge for using beach towels during a stay?

30 June 2024

Beach towels are provided free of charge for guests.