"The breakfast buffet is supreme! Totally worth it."
Suyuan from United States
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"Loved the large bathroom shower adjoining the wash room."
Wolv3rin3 from Malaysia
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"The hotel room itself was lovely, had a nice view of the canal as well."
Audrey from United States
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Hotel Location
Hotel Nord Otaru is situated directly along the Otaru Canal, providing guests with scenic views of passing ships and the historic buildings of Otaru. It is a seven-minute walk from JR Otaru Station, offering easy access to the surrounding area. Guests can explore Canal Plaza and the picturesque Romantic Street nearby.
Dining Options
The hotel's restaurant, Sizzle, offers a live experience buffet featuring 70 dishes primarily sourced from Hokkaido ingredients. Guests can enjoy breakfast themed around Hokkaido's land and sea, with items like seafood and local vegetables. The Duomo Rosso bar lounge features panoramic views of the cityscape and is open in the evenings for cocktails and whiskey.
Guest Rooms
Hotel Nord Otaru offers a variety of spacious rooms with options for canal views and mountain views. The Executive River Twin room accommodates up to five guests, providing a view of the canal from every window, including the bathroom. All guest accommodations are equipped with separate bathrooms and feature warm wood elements reminiscent of European design.
Facilities for Events
The hotel features a versatile banquet and conference facility named VENTANA, accommodating approximately 50 people. Large fan-shaped windows provide views of Canal Plaza, making it suitable for both professional meetings and special gatherings. A cloakroom is adjacent, and the space can be divided for separate functions.
Parking Information
Parking is available for 1,200 yen per night, with 46 spaces, including options for three-dimensional and two-dimensional parking. If the hotel's parking is full, staff will provide direction to a nearby facility. This convenient arrangement ensures accessibility for guests traveling by car.
Highlights
Location: located along the Otaru Canal .
Dining: Sizzle live experience buffet .
Guest Rooms: Executive River Twin room .
Facilities for Events: VENTANA banquet space .
Parking: 46 multi-story spaces available .
“The location on Otaru Canal is the undeniable highlight; the views from the rooftop terrace capture both city and landscape. I particularly appreciate the European-inspired design, and the larger rooms offering separate facilities suit families well. Live buffet dining featuring local Hokkaido ingredients completes the experience.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Hotel Nord Otaru offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Triple Room Non-Smoking
2 persons
270 sq. feet
2 Single beds
Shower
Heating
room details
Standard Room Disability Access or Non-Smoking
2 persons
325 sq. feet
2 Single beds
Shower
Heating
room details
Superior Twin Room Non-Smoking
2 persons
325 sq. feet
2 Single beds
Shower
Heating
room details
Family Suite Canal View Non-Smoking
2 persons
615 sq. feet
3 Single beds
Shower
Heating
room details
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Facilities
Hotel Nord Otaru offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.3/10Review score
General
Non-smoking rooms
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Garden area
Full body massage
Room features
Air conditioning
Heating
Terrace
Trouser press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Hotel Nord Otaru, dining options blend the essence of Japanese and European cuisines amidst an inviting atmosphere. Guests can indulge in delightful meals that celebrate both local flavors and international fare, making every meal a unique culinary experience.
Sizzle
Japanese and European buffet
Ambiance
Bright and inviting with a modern touch, featuring stunning views of the surrounding landscape.
Key Offerings
Sizzle offers an expansive buffet featuring seafood and seasonal delicacies, perfect for energizing breakfasts and leisurely lunches.
Reservation
Not required but recommended during peak times.
Open for breakfast from 7:00 AM to 9:30 AM and lunch from 11:30 AM to 2:00 PM, daily.
Scenic waterfront with historic warehouses, ideal for leisurely strolls, especially during sunset.
Otaru City Art Museum
3 minutes' walk
Features local art exhibits in a charming building, perfect for art enthusiasts and culture seekers.
Kitaichi Glass Otaru
17 minutes' walk
Famous glassworks shop showcasing exquisite hand-blown glass items, a must-visit for unique souvenirs.
Otaru Sakaimachi Street
17 minutes' walk
Historic street lined with shops and cafes, offering a taste of local culture and artisan crafts.
Tenguyama Ski Area
5-minute drive
Great for winter sports lovers, offering slopes for all levels plus stunning views of Otaru.
Temiya Park
16 minutes' walk
Relaxing park with beautiful nature trails and picnic spots, great for families and those seeking serenity.
Otaru Canal Restaurant Hikari
3 minutes' walk
Charming spot with canal views, serving fresh seafood and local cuisine. Reservations recommended for dinner.
Sizzle
2 minutes' walk
Casual atmosphere, specializing in sizzling plates with a variety of meats and vegetarian options.
Ironai Soba
3 minutes' walk
Traditional soba noodle restaurant, acclaimed for its authentic flavors and cozy environment.
Otaru City General Museum
5 minutes' drive
Local historical museum featuring exhibits on Otaru's maritime history, perfect for family outings.
Live Music Venues
15 minutes' walk
Various bars featuring live music nights, from jazz to rock, catering to all ages and tastes.
Getting around
City Centre
Otaru6 min
·
1700 ft
Airports
Sapporo Okadama Airport (OKD)58 min
·
23.9
mi
New Chitose Airport (CTS)128 min
·
53.0
mi
Train
Otaru Station3 min
·
700 ft
Minami Otaru Station18 min
·
5000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at JPY 1200 per stay.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of JPY2,530 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean
Number of floors:
5
Number of rooms:
111
Reviews and Ratings
Feedback about Hotel Nord Otaru from previous guests about their experience.
Review score
Based on 711 verified reviews
8.3/10
Great
87%
Recommend
Breakfast
8.7/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
9.2/10
Location
9.2/10
Paid Wi-Fi
7.1/10
Staff
9.0/10
Value for money
8.2/10
Pros
Convenient location
Helpful staff
Breakfast buffet
Cons
Loud renovation
Small towels
Guest reviews
based on 1799 reviews
8.5/10
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Questions of the users
About Hotel Nord Otaru
Is it true that an executive room with a canal view can comfortably accommodate my family of four with four separate beds?
5 November 2024
Yes, an executive room for four guests will have arrangements for four beds, including a combination of single beds, an extra bed, and a sofa bed.
What are the parking fees, and is it possible to reserve a parking spot in advance?
14 December 2024
Parking is available at a rate of 1,200 yen per night, and spaces are allocated on a first-come, first-served basis without reservations.
Am I allowed to settle my bill in cash upon check-in at the hotel?
22 January 2025
Cash payments are accepted in Japanese yen during check-in, along with credit card options.
If my 4-year-old doesn't need a bed, can they stay in the room without additional charges?
30 March 2025
Yes, a child aged 4 can stay free of charge if no extra bedding is needed.
Do all rooms come equipped with bathtubs for guests to enjoy?
11 February 2025
Every room is equipped with a bathtub for guest convenience.
Is there a shuttle service available to transport guests to nearby ski resorts?
18 October 2024
A shuttle bus service is scheduled to operate between Kiroro Snow World and several hotels in Otaru, but exact details will be available closer to the winter season.
I'm curious about the standard double room size; can you provide those dimensions?
27 March 2025
The Comfort Double Room measures 30 square meters, making it spacious enough for a comfortable stay for guests.
Is there any possibility of receiving a complimentary upgrade to a better room?
14 November 2024
Upgrades are not provided for free; any mention of a free room upgrade in your booking indicates that the room selected was already upgraded.
Are there facilities for storing ski equipment if it arrives ahead of my check-in?
3 January 2025
There's no dedicated storage area for skis, but arrangements can be made to store them in the cloakroom prior to check-in.
What types of accommodations offer views of the canal for guests who wish to enjoy this feature?
20 April 2025
Rooms like the Executive Room, Family Suite, Japanese-Western Room, and Superior Twin Room offer stunning views of the canal.
Are there any arrangements for an airport shuttle service for guests arriving by air?
9 June 2025
Unfortunately, there is no airport shuttle service available; guests should consider taking a train from New Chitose Airport to Otaru Station instead.