Moose Hotel And Suites, Banff ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

345 Banff Avenue, Banff, Canada, T1L1H8

Close to the Whyte Museum of the Canadian Rockies

Great

8.9

9.4

/10

4.4

4.6

Loved by guests

Rooftop hot tub
Friendly staff
Spacious rooms
Underground parking
Great location
Delicious breakfast

"A highlight for our family was definitely the top floor indoor pool and two large hot tubs overlooking the mountains."

mac2476 from Canada

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"Loved the location! It was close to everything!"

Myla from United States

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"Very cool hotel right on Banff Ave, feels like more of a wood cabin then a modern hotel which is unique!"

Luke from United States

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Amenities

Moose Hotel & Suites provides access to various amenities such as two outdoor rooftop hot pools, an indoor pool, and a wellness center, ensuring guests can unwind with breathtaking views of the Canadian Rockies. The Meadow Spa & Pools features ten treatment rooms and a private outdoor hot pool, ideal for relaxation after a day of adventure. Additional offerings include a sauna and a fully-equipped fitness room on the third floor.

Rooms

The hotel comprises 174 guest rooms, including Superior Hotel Rooms and One and Two Bedroom Suites, allowing for diverse accommodation preferences. Suites come with kitchenettes equipped with a mini fridge, microwave, and toaster, catering to those needing extra convenience during their stay. Unique lodging options such as the Corner House in the courtyard provide a distinctive experience with antique furnishings.

Location

Moose Hotel & Suites is situated a one-minute walk from downtown Banff, placing guests in proximity to local shops, dining, and outdoor activities. The hotel also offers complimentary ROAM bus passes for convenient access throughout Banff. Guests can park in the onsite garage, ensuring easy exploration of the area.

Dining

The hotel's on-site dining at Pacini Italian Restaurant offers authentic Italian cuisine for breakfast, lunch, and dinner with a focus on fresh ingredients. Guests can indulge in the all-you-can-eat Bread Bar, complementing their meals with a variety of spreads. Room service is also available for those who prefer to dine in the comfort of their accommodations.

Pet-Friendly

Moose Hotel & Suites welcomes pets, offering designated pet-friendly rooms that include pet beds and bowls for the furry companions. A nominal fee ensures that both pets and their owners can enjoy their stay together. The hotel's location allows for easy exploration of nearby outdoor spaces suitable for pets.

Highlights

Location: One-minute walk from downtown Banff

Rooms: 174 guest rooms including Two Bedroom Suites

Dining: Pacini Italian Restaurant with Room Service

Wellness: Meadow Spa & Pools with 10 treatment rooms

“The property stands out for its rooftop hot pools, an ideal spot to unwind while taking in mountain views; inside, the Italian dining at Pacini promises authentic flavours. The outdoor hallways might pose a challenge in winter, but the cozy, cabin-inspired lobby makes for a welcoming space. A solid choice for Banff, with some quirks.”

James DavidEditor-in-Chief at Tohotel

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Highlights from guests

Guest ParkingParking Perks

The heated underground parking was free. Luggage carts were readily available near the elevator. Very convenient!

Kevin from Canada

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Spa & LeisureRooftop Bliss

The rooftop featured hot tubs with amazing mountain views. A fire pit added to the nighttime ambiance.

Naomi from United Kingdom

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DiningTasty Restaurant

The food was great and worth it! Easy walk to other options if you are looking for something different.

Teressa from Australia

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Room FeaturesBalcony Views

Our suite included a fireplace, a kitchenette, and a balcony to enjoy the mountain views.

John from United States

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

2 persons

335 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Queen Room Two Queen Beds

2 persons

335 sq. feet

2 Double beds

Shower

Heating

room details

One-Bedroom King Suite

2 persons

500 sq. feet

1 King-size bed

Shower

Heating

room details

One-Bedroom Suite Two Queens

2 persons

500 sq. feet

2 Double beds

Shower

Heating

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Moose Hotel And Suites, indulge in a delightful Italian dining experience at Pacini, where warmth and authenticity abound. This family-friendly venue offers a modern ambiance perfect for travelers, with vegetarian and gluten-free options ensuring all can enjoy a taste of Italy.

Moose Hotel And Suites Banff Restaurant photo

Pacini

Italian

Ambiance

Family-friendly and modern, Pacini invites guests into a vibrant setting filled with friendly smiles and a cozy atmosphere.

Key Offerings

Take pleasure in a menu featuring gourmet Italian dishes crafted with unique and authentic flavors, alongside breakfast options that cater to various dietary needs.

Reservation

Reservations recommended.

Breakfast served from 7:30 AM to 11:00 AM on weekdays; lunch and dinner hours available.

Location

345 Banff Avenue, Banff, Canada, T1L1H8

Map view

345 Banff Avenue, Banff, Canada, T1L1H8

City landmarks

Museum

Whyte Museum of the Canadian Rockies

2600 ft

Museum

Buffalo Nations Luxton Museum

3800 ft

Landmark

Lake Minnewanka

3000 ft

Museum

Banff Park Museum National Historic Site

4300 ft

Museum

Cave and Basin National Historic Site

1.6 mi

Landmark

Banff Centre for Arts and Creativity

5100 ft

Gallery

All In The Wild Gallery

2300 ft

Gallery

About Canada

2300 ft

Landmark

Surprise Corner

3500 ft

Waterfall

Bow Falls

1.2 mi

Landmark

Walter Phillips Gallery

3900 ft

Garden

Cascade of Time Garden

3600 ft

Landmark

Fairmont Banff Springs

1.5 mi

Public Building

Parks Administration Building

3700 ft

Park

Central Park

2400 ft

Landmark

Douglas Fir Resort Waterslides & Pools

3400 ft

Landmark

Vermilion Lakes

1.6 mi

Landmark

Bow River Trail

3800 ft

Nearby

Banff Avenue

300 ft

Gallery

Canada House Art Gallery

2000 ft

Little Beehive

300 ft

Church

St. Paul's Presbyterian Church

300 ft

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

300 ft

317 Banff Ave

Canadian Ski Museum West

300 ft

Museum

The Historic Luxton Home Museum

300 ft

Gallery

Willock & Sax Gallery

300 ft

Johnson Lake Road

Johnson Lake

300 ft

Bourgeau Lake

300 ft

Shopping Area

Cascade Shops

300 ft

National Park

Banff National Park- Visitor Center

300 ft

Restaurants

Meatball Pizza and Pasta

200 ft

337 Banff Ave. In the Ptarmigan Inn

Ticino Swiss-Italian Restaurant

500 ft

415 Banff Ave

Farm and Fire

400 ft

333 Banff Avenue

El Toro Restaurant

900 ft

429 Banff Ave. Located at Irwinn's Mountain Inn Hotel

The Old Spaghetti Factory

1100 ft

317 Banff Ave 2nd Flr

Indian Curry House

1300 ft

225 Banff Avenue #202

Masala Authentic Indian Cuisine

1400 ft

229 Bear St.

The Fudgery

1200 ft

215 Banff Avenue

Explore Banff

Explore Banff's Best

Whyte Museum of the Canadian Rockies

10 minutes' walk

Cultural heritage and art from the Canadian Rockies. Features exhibits on regional history and stunning local artwork.

Lake Minnewanka

11 minutes' walk

Scenic glacial lake known for boating and breathtaking mountain views. Ideal for picnics and photography.

Cave and Basin National Historic Site

5-minute drive

Historic hot springs site with informative exhibitions. Offers guided tours and nature trails around the lush scenery.

Banff Park Museum National Historic Site

16 minutes' walk

National historic site featuring preserved wildlife exhibits. Notable for its charming architecture and free entry days.

Mountain Biking at SkiBig3 Adventure Hub

6 minutes' drive

Thrilling mountain biking trails suitable for all levels. Rentals available at the hub for your convenience.

Relaxation at Willow Stream Spa

10 minutes' walk

Luxurious spa offering a range of treatments and wellness services. Perfect for rejuvenation after outdoor adventures.

Guided Nature Walks

15 minutes' walk

Engaging guided walks through Banff's stunning landscapes. Knowledgeable guides share insights on local flora and fauna.

Snowshoeing at Mount Norquay

5-minute drive

Winter adventure on Mount Norquay's picturesque trails. Equipment rentals available; seasonal activity particularly loved by thrill-seekers.

Farm and Fire

2 minutes' walk

Rustic ambiance featuring wood-fired pizzas and locally sourced ingredients. Great for families and reservations noted.

The Old Spaghetti Factory

4 minutes' walk

Family-friendly restaurant with a vintage vibe. Known for hearty pasta dishes and unique décor, perfect for groups.

Ticino Swiss-Italian Restaurant

2 minutes' walk

Cozy dining space offering authentic Swiss-Italian cuisine. Highlights include handmade pasta and exquisite wine pairings.

El Toro Restaurant

4 minutes' walk

Vibrant atmosphere set for delicious local and Mexican dishes. Great for casual dining; vegetarian options available.

Banff Centre for Arts and Creativity

6 minutes' drive

Cultural hub hosting live performances and art exhibitions. Features a variety of events, including concerts and workshops.

The Rose & Crown

5 minutes' walk

Lively pub featuring local bands and seasonal events. Great spot for a night out; family-friendly until 9 PM.

Cascade Gardens

14 minutes' walk

Family-friendly gardens ideal for relaxed strolls and outdoor picnics. Beautiful scenery and seasonal flower exhibits.

Park Distillery

6 minutes' walk

Craft distillery and restaurant with signature cocktails. Notable for its relaxed vibe and artisanal drinks.

Getting around

City Centre

Banff5 min · 1400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

168

Former name

moose hotel & suites

Questions of the users

About Moose Hotel And Suites

Are golden retrievers allowed to stay at this hotel?

14 February 2024

Some rooms are designated as pet-friendly for pets including golden retrievers. It's essential to mention your pet while making the reservation to ensure all arrangements are made. A nightly fee applies, which includes a pet bed, food and water bowls, a take-home toy, and treats.

Can guests access self-service laundry facilities at this hotel?

22 March 2024

Laundry facilities are available on-site for guest use. The cost is $2 for washing and $2 for drying, with both $1 and $0.25 coins accepted.

Is there a crib available for infants at the hotel?

30 April 2024

Pack and play style playpens are available for infants, ensuring a comfortable stay for families traveling with young children.

If a reservation is made for the rooftop king suite, will direct access to the hot tub be available?

12 June 2024

Yes, the Rooftop One Bedroom Suite is located on the same level as the rooftop hot pools, allowing direct access for guests. There are also changing rooms with towels provided for convenience.

What are the opening hours for the outdoor hot tub on Sundays?

18 July 2024

The outdoor hot pools are open daily from 6:30 AM to 11:00 PM, providing ample time for relaxation in the evenings.

Are there any rooms with a mountain view available?

24 August 2024

Special requests for mountain view rooms can be added to reservations. While specific views can't be guaranteed, the staff will strive to fulfill these requests to enhance your stay.

Do kitchenettes come equipped with dishes in the suites?

9 September 2024

Yes, the One-Bedroom Suite with Two Queens is equipped with a kitchenette that includes dishes, a mini-fridge, a microwave, and other essentials for your convenience.

Is breakfast included with a room booking?

2 October 2024

Breakfast is served at Pacini Italian Restaurant from 7:00 AM to 11:00 AM, but it is not complimentary with the stay.

What is the pet policy for the hotel?

16 November 2024

Pets are welcome in certain pet-friendly rooms with a nightly fee of $30 per pet. Reservations for pets must be made in advance to ensure accommodation.

Is there parking available at the hotel?

5 December 2024

The hotel offers onsite parking on a first-come, first-serve basis, making it easy for guests to access downtown Banff. The parkade has a height restriction of 2 meters.