"A highlight for our family was definitely the top floor indoor pool and two large hot tubs overlooking the mountains."
mac2476 from Canada
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"Loved the location! It was close to everything!"
Myla from United States
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"Very cool hotel right on Banff Ave, feels like more of a wood cabin then a modern hotel which is unique!"
Luke from United States
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Amenities
Moose Hotel & Suites provides access to various amenities such as two outdoor rooftop hot pools, an indoor pool, and a wellness center, ensuring guests can unwind with breathtaking views of the Canadian Rockies. The Meadow Spa & Pools features ten treatment rooms and a private outdoor hot pool, ideal for relaxation after a day of adventure. Additional offerings include a sauna and a fully-equipped fitness room on the third floor.
Rooms
The hotel comprises 174 guest rooms, including Superior Hotel Rooms and One and Two Bedroom Suites, allowing for diverse accommodation preferences. Suites come with kitchenettes equipped with a mini fridge, microwave, and toaster, catering to those needing extra convenience during their stay. Unique lodging options such as the Corner House in the courtyard provide a distinctive experience with antique furnishings.
Location
Moose Hotel & Suites is situated a one-minute walk from downtown Banff, placing guests in proximity to local shops, dining, and outdoor activities. The hotel also offers complimentary ROAM bus passes for convenient access throughout Banff. Guests can park in the onsite garage, ensuring easy exploration of the area.
Dining
The hotel's on-site dining at Pacini Italian Restaurant offers authentic Italian cuisine for breakfast, lunch, and dinner with a focus on fresh ingredients. Guests can indulge in the all-you-can-eat Bread Bar, complementing their meals with a variety of spreads. Room service is also available for those who prefer to dine in the comfort of their accommodations.
Pet-Friendly
Moose Hotel & Suites welcomes pets, offering designated pet-friendly rooms that include pet beds and bowls for the furry companions. A nominal fee ensures that both pets and their owners can enjoy their stay together. The hotel's location allows for easy exploration of nearby outdoor spaces suitable for pets.
Highlights
Location: One-minute walk from downtown Banff
Rooms: 174 guest rooms including Two Bedroom Suites
Dining: Pacini Italian Restaurant with Room Service
Wellness: Meadow Spa & Pools with 10 treatment rooms
“The property stands out for its rooftop hot pools, an ideal spot to unwind while taking in mountain views; inside, the Italian dining at Pacini promises authentic flavours. The outdoor hallways might pose a challenge in winter, but the cozy, cabin-inspired lobby makes for a welcoming space. A solid choice for Banff, with some quirks.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Moose Hotel And Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
2 persons
335 sq. feet
1 King-size bed
Shower
Heating
room details
Superior Queen Room Two Queen Beds
2 persons
335 sq. feet
2 Double beds
Shower
Heating
room details
One-Bedroom King Suite
2 persons
500 sq. feet
1 King-size bed
Shower
Heating
room details
One-Bedroom Suite Two Queens
2 persons
500 sq. feet
2 Double beds
Shower
Heating
room details
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Facilities
Moose Hotel And Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Canoeing
Skiing
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Moose Hotel And Suites, indulge in a delightful Italian dining experience at Pacini, where warmth and authenticity abound. This family-friendly venue offers a modern ambiance perfect for travelers, with vegetarian and gluten-free options ensuring all can enjoy a taste of Italy.
Pacini
Italian
Ambiance
Family-friendly and modern, Pacini invites guests into a vibrant setting filled with friendly smiles and a cozy atmosphere.
Key Offerings
Take pleasure in a menu featuring gourmet Italian dishes crafted with unique and authentic flavors, alongside breakfast options that cater to various dietary needs.
Reservation
Reservations recommended.
Breakfast served from 7:30 AM to 11:00 AM on weekdays; lunch and dinner hours available.
Moose Hotel And Suites Location
345 Banff Avenue,
Banff,
Canada,
T1L1H8,
Alberta
Map view
345 Banff Avenue,
Banff,
Canada,
T1L1H8,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
2600 ft
Museum
Buffalo Nations Luxton Museum
3800 ft
Landmark
Lake Minnewanka
3000 ft
Museum
Banff Park Museum National Historic Site
4300 ft
Museum
Cave and Basin National Historic Site
1.6
mi
Landmark
Banff Centre for Arts and Creativity
5100 ft
Gallery
All In The Wild Gallery
2300 ft
Gallery
About Canada
2300 ft
Landmark
Surprise Corner
3500 ft
Waterfall
Bow Falls
1.2
mi
Landmark
Walter Phillips Gallery
3900 ft
Garden
Cascade of Time Garden
3600 ft
Landmark
Fairmont Banff Springs
1.5
mi
Public Building
Parks Administration Building
3700 ft
Park
Central Park
2400 ft
Landmark
Douglas Fir Resort Waterslides & Pools
3400 ft
Landmark
Vermilion Lakes
1.6
mi
Landmark
Bow River Trail
3800 ft
Nearby
Banff Avenue
Banff Avenue
300 ft
Gallery
Canada House Art Gallery
2000 ft
Little Beehive
300 ft
Church
St. Paul's Presbyterian Church
300 ft
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
300 ft
317 Banff Ave
Canadian Ski Museum West
300 ft
Museum
The Historic Luxton Home Museum
300 ft
Gallery
Willock & Sax Gallery
300 ft
Johnson Lake Road
Johnson Lake
300 ft
Bourgeau Lake
300 ft
Shopping Area
Cascade Shops
300 ft
National Park
Banff National Park- Visitor Center
300 ft
Restaurants
Meatball Pizza and Pasta
200 ft
337 Banff Ave. In the Ptarmigan Inn
Ticino Swiss-Italian Restaurant
500 ft
415 Banff Ave
Farm and Fire
400 ft
333 Banff Avenue
El Toro Restaurant
900 ft
429 Banff Ave. Located at Irwinn's Mountain Inn Hotel
The Old Spaghetti Factory
1100 ft
317 Banff Ave 2nd Flr
Indian Curry House
1300 ft
225 Banff Avenue #202
Masala Authentic Indian Cuisine
1400 ft
229 Bear St.
The Fudgery
1200 ft
215 Banff Avenue
Explore Banff
Explore Banff's Best
Top Attractions
Activities
Dining
Entertainment
Whyte Museum of the Canadian Rockies
10 minutes' walk
Cultural heritage and art from the Canadian Rockies. Features exhibits on regional history and stunning local artwork.
Lake Minnewanka
11 minutes' walk
Scenic glacial lake known for boating and breathtaking mountain views. Ideal for picnics and photography.
Cave and Basin National Historic Site
5-minute drive
Historic hot springs site with informative exhibitions. Offers guided tours and nature trails around the lush scenery.
Banff Park Museum National Historic Site
16 minutes' walk
National historic site featuring preserved wildlife exhibits. Notable for its charming architecture and free entry days.
Mountain Biking at SkiBig3 Adventure Hub
6 minutes' drive
Thrilling mountain biking trails suitable for all levels. Rentals available at the hub for your convenience.
Relaxation at Willow Stream Spa
10 minutes' walk
Luxurious spa offering a range of treatments and wellness services. Perfect for rejuvenation after outdoor adventures.
Guided Nature Walks
15 minutes' walk
Engaging guided walks through Banff's stunning landscapes. Knowledgeable guides share insights on local flora and fauna.
Snowshoeing at Mount Norquay
5-minute drive
Winter adventure on Mount Norquay's picturesque trails. Equipment rentals available; seasonal activity particularly loved by thrill-seekers.
Farm and Fire
2 minutes' walk
Rustic ambiance featuring wood-fired pizzas and locally sourced ingredients. Great for families and reservations noted.
The Old Spaghetti Factory
4 minutes' walk
Family-friendly restaurant with a vintage vibe. Known for hearty pasta dishes and unique décor, perfect for groups.
Ticino Swiss-Italian Restaurant
2 minutes' walk
Cozy dining space offering authentic Swiss-Italian cuisine. Highlights include handmade pasta and exquisite wine pairings.
El Toro Restaurant
4 minutes' walk
Vibrant atmosphere set for delicious local and Mexican dishes. Great for casual dining; vegetarian options available.
Banff Centre for Arts and Creativity
6 minutes' drive
Cultural hub hosting live performances and art exhibitions. Features a variety of events, including concerts and workshops.
The Rose & Crown
5 minutes' walk
Lively pub featuring local bands and seasonal events. Great spot for a night out; family-friendly until 9 PM.
Cascade Gardens
14 minutes' walk
Family-friendly gardens ideal for relaxed strolls and outdoor picnics. Beautiful scenery and seasonal flower exhibits.
Park Distillery
6 minutes' walk
Craft distillery and restaurant with signature cocktails. Notable for its relaxed vibe and artisanal drinks.
Getting around
City Centre
Banff5 min
·
1400 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
4
Number of rooms:
174
Former name
moose hotel & suites
Reviews and Ratings
Feedback about Moose Hotel And Suites from previous guests about their experience.
Review score
Based on 1317 verified reviews
9.2/10
Perfect
94%
Recommend
Breakfast
2.5/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
9.0/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.3/10
Value for money
7.8/10
Pros
Great location
Comfy beds
Spacious hot tubs
Excellent staff
Cons
Room updates
Busy street noise
Cracked bathroom sinks
Guest reviews
based on 1383 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Moose Hotel And Suites
Are golden retrievers allowed to stay at this hotel?
14 February 2024
Some rooms are designated as pet-friendly for pets including golden retrievers. It's essential to mention your pet while making the reservation to ensure all arrangements are made. A nightly fee applies, which includes a pet bed, food and water bowls, a take-home toy, and treats.
Can guests access self-service laundry facilities at this hotel?
22 March 2024
Laundry facilities are available on-site for guest use. The cost is $2 for washing and $2 for drying, with both $1 and $0.25 coins accepted.
Is there a crib available for infants at the hotel?
30 April 2024
Pack and play style playpens are available for infants, ensuring a comfortable stay for families traveling with young children.
If a reservation is made for the rooftop king suite, will direct access to the hot tub be available?
12 June 2024
Yes, the Rooftop One Bedroom Suite is located on the same level as the rooftop hot pools, allowing direct access for guests. There are also changing rooms with towels provided for convenience.
What are the opening hours for the outdoor hot tub on Sundays?
18 July 2024
The outdoor hot pools are open daily from 6:30 AM to 11:00 PM, providing ample time for relaxation in the evenings.
Are there any rooms with a mountain view available?
24 August 2024
Special requests for mountain view rooms can be added to reservations. While specific views can't be guaranteed, the staff will strive to fulfill these requests to enhance your stay.
Do kitchenettes come equipped with dishes in the suites?
9 September 2024
Yes, the One-Bedroom Suite with Two Queens is equipped with a kitchenette that includes dishes, a mini-fridge, a microwave, and other essentials for your convenience.
Is breakfast included with a room booking?
2 October 2024
Breakfast is served at Pacini Italian Restaurant from 7:00 AM to 11:00 AM, but it is not complimentary with the stay.
What is the pet policy for the hotel?
16 November 2024
Pets are welcome in certain pet-friendly rooms with a nightly fee of $30 per pet. Reservations for pets must be made in advance to ensure accommodation.
Is there parking available at the hotel?
5 December 2024
The hotel offers onsite parking on a first-come, first-serve basis, making it easy for guests to access downtown Banff. The parkade has a height restriction of 2 meters.
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