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9Hotel Mercy, Lisbon

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From$100 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Rua Da Misericordia 76, Lisbon, 1200-273
-
Steps from Santa Justa Lift
Great
8.3
8.7
/10
4.2
4.3
/5

4-star urban retreat in Lisbon with rooftop bar views

Location

9Hotel Mercy is located at Rua da Misericórdia 76, Lisbon, close to Luís de Camões Square and São Roque Church. This hotel allows guests to explore the historic Bairro Alto district, a vibrant area known for its shops, restaurants, and nightlife. The convenient location ensures easy access to many iconic attractions within walking distance.

Rooms

9Hotel Mercy offers 47 rooms designed by Miguel Saraiva, showcasing a mix of contemporary style and artistic touches. Room options include Classic, Superior, Executive, and two Luxurious Suites with private terraces. Some rooms feature striking views of street life or São Jorge Castle, providing a captivating backdrop for guests.

Dining

The hotel hosts the Carnal Gastrobar, blending food, drinks, music, and art in a creative environment. Guests can enjoy hand-painted stoneware presentations of antojitos, tacos, and other culinary delights. A complimentary breakfast buffet is offered, allowing guests to start their day with a variety of options.

Rooftop Bar

The rooftop bar at 9Hotel Mercy provides panoramic views across Lisbon, including the Tagus River and the historic rooftops. Open from April to November, this space invites guests to unwind with refreshing cocktails while enjoying dramatic sunsets. The bar is an ideal setting for social gatherings or relaxing evenings.

Business Amenities

The hotel features a coworking space for those looking to work in peace or prepare for meetings. An 18-person meeting room is available, offering practical facilities for small gatherings. Broadband WiFi is complimentary and unlimited, ensuring seamless connectivity for business travelers.

Highlights

Location: close to Luís de Camões Square and the historic centre of Lisbon

Rooms: 47 rooms with private terraces and views

Dining: Carnal Gastrobar offers unique culinary experiences

Rooftop Bar: panoramic views across Lisbon

Business: coworking space and an 18-person meeting room

“9Hotel Mercy holds appeal with its prime Bairro Alto location and well-proportioned rooms, a real find given the area. While some have noted inconsistent housekeeping and strong air freshener, the thoughtful staff and rooftop bar access stand out. Its family-friendly focus and modern design, courtesy of Miguel Saraiva, add another layer of value for a Lisbon stay.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

9Hotel Mercy offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Superior Double Room
    2 persons
    24 sq. feet
    1 Double bed
    Air conditioning
    Heating
  • Classic Double Room
    2 persons
    23 sq. feet
    1 Double bed
    Air conditioning
    Heating
  • Club Double Room
    2 persons
    24 sq. feet
    1 Double bed
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

9Hotel Mercy offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Live entertainment
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

9Hotel Mercy Location

Rua Da Misericordia 76, Lisbon, 1200-273
Explore Lisbon
Explore Lisbon's Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Castle of Sao Jorge
Castle of Sao Jorge
20-minute walk
Historic castle offering stunning views of Lisbon, ideal for history buffs. Guided tours available.
Praça do Comércio
15-minute walk
Vibrant square lined with cafes and shops, perfect for relaxation. Marvel at the iconic Arco da Rua Augusta.
Time Out Market Lisboa
Time Out Market Lisboa
11-minute walk
A food lover's paradise featuring various local eateries. Experience diverse Portuguese and international cuisines.
Santa Justa Lift
Santa Justa Lift
9-minute walk
Gothic-style elevator connecting streets with iconic city views. A quick trip to the top is a must.
Miradouro do Torel
6-minute walk
Scenic viewpoint offering tranquil gardens and panoramic views. A perfect spot for relaxation and picnics.
Bairro Alto Walking Tour
5-minute walk
Thrilling guided tour through Lisbon's nightlife district. Discover local bars and vibrant street art.
Yoga at Parque Eduardo VII
15-minute walk
Relaxing outdoor yoga sessions available in a lush park. Check local listings for class times and details.
Cervejaria Trindade
2-minute walk
Historic brewery with traditional Portuguese cuisine. Must-try dishes include bacalhau à brás and local beers.
Taberna Bairro do Avillez
2-minute walk
Cozy restaurant offering innovative takes on Portuguese dishes by renowned chef José Avillez. Reservations recommended.
Restaurante Sacramento
4-minute walk
Charming eatery in a historic setting, known for exquisite seafood and excellent wine selections.
Miradouro São Pedro de Alcântara
6-minute walk
Rooftop terrace with breathtaking city views. A great spot for evening drinks and sunset watching.
Ginjinha Sem Rival
10-minute walk
Famous bar serving traditional cherry liqueur. A must-visit for a taste of Lisbon's local spirit.
Cinema São Jorge
15-minute walk
Iconic cinema featuring a mix of mainstream and independent films. Check the schedule for special screenings.
Getting around
  • City Centre
    Lisbon 11 min  ·  3000 ft
  • Airports
    Humberto Delgado (LIS) 15 min  ·  6.0 mi
    Aerodromo Municipal de Cascais (cat) 32 min  ·  13.2 mi
  • Train
    Rossio Train Station 5 min  ·  1400 ft
  • Underground
    Baixa-Chiado 5 min  ·  1400 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 15.0 per person.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Polish, Russian, Ukrainian
Number of floors:
6
Number of rooms:
47
Former name
Mercy Hotel

Reviews and Ratings

Feedback about 9Hotel Mercy from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently highlight the 9Hotel Mercy's excellent location, finding it ideal for exploring Lisbon with easy access to many restaurants and points of interest. The spacious rooms often feature high ceilings, and the comfortable beds ensure a good night's rest. Some guests have found the dark decor surprising, but many appreciate the modern style, while the breakfast buffet is frequently praised for its wide selection; plus, a rooftop bar offers amazing city views.
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Review score
Based on 610 verified reviews
8.3 /10
Great
83 %
Recommend
Location
9.4/10
Free WiFi
9.0/10
Paid Wi-Fi
7.7/10
Value for money
7.9/10
Pros
Great location
Comfortable bed
Clean rooms
Helpful staff
Spacious room
Cons
Closed rooftop bar
Small shower
Noisy air conditioning
Guest reviews
based on 610 reviews
8.3/10
based on 813 reviews
8.3/10
Benjamin from Germany
Business traveller
executive double room
4 nights in November 2025
|
Reviewed: January 27, 2026
9.0/10

superb hotel experience

perfect location comfortable bed available staff
the location worked perfectly. the proximity allowed simple access to many sites. a taxi stand nearby assisted with my travels. the breakfast provided good start of day. the room had contemporary decor. the bed was comfortable. the shower delivered consistent hot water with good pressure. the provided toiletries were adequate and replenished daily. the staff was available and responsive. requests were managed quickly. the bar on the rooftop had amazing views of the city. the drinks were done professionally.
the lighting was dim, especially near the desk, making it difficult to work in the room.
Rooms
9/10
the executive double room includes ample space for luggage. the minibar was stocked. the bathroom included two separate sinks.
Location
10/10
the hotel location benefits from proximity to public transport. the metro station remains within a five minute walk. several restaurants exists around the area.
Service
9/10
the front desk team assisted with directions. the housekeeping maintained the rooms super clean.
Facilities
8/10
the rooftop bar includes amazing views. the breakfast buffet includes a selection of pastries. the hotel offerred complimentary wifi through all areas.
0 Helpful
|
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Arthur from United Kingdom
Single
Superior Double Room
4 nights in November 2025
|
Reviewed: January 12, 2026
9.0/10

amazing stay! what a find!

convenient location rooftop bar city views luggage storage
the hotel location was super convenient for exploring nearby attractions! it's seriously close to everything! i could easily walk to restaurants and various points of interest. the rooftop bar provided amazing city views. i stored my luggage easily before check-in, which really helped me to begin exploring immediately!
the elevator wasn't working upon my departure, i carried my luggage down a few flights of stairs.
Rooms
9/10
the room was spacious with everything i needed! it was tastefully decorated and very quiet, i got a great night's sleep every night. the bed was comfortable and the shower was nice.
Service
9/10
the staff were really helpful and friendly, especially at the front desk! they were always available and ready to assist with any questions or requests i had! the housekeeping team was also very attentive to detail.
0 Helpful
|
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James from United States
Single
Superior Double Room
3 nights in November 2025
|
Reviewed: November 28, 2025
7/10
wide selection friendly staff water policy broken elevator
The staff was awesome. They were friendly. The breakfast was delicious and had a wide selection. I loved that the hotel was close to the ocean and city center.
At check-in, I learned I would have to pay for water from the mini fridge after the first bottle. This policy seemed petty. The elevator broke. I had to carry my luggage down the stairs upon leaving.
0 Helpful
Questions of the users
About 9Hotel Mercy
What are the parking options available and their associated costs?
5 January 2025
Secure car parking is available about 50 meters from the hotel at a cost of €25 per day, subject to availability upon check-in.
Can guests enjoy the rooftop bar during their stay?
2 February 2025
Yes, the rooftop bar is open from Monday to Saturday from 17:30 to 23:00, allowing guests to enjoy a drink with a panoramic view of Lisbon.
Are irons available for guest use at the hotel?
15 March 2025
Irons can be provided upon request at no additional charge.
Do the rooms come equipped with refrigerators or microwaves?
22 April 2025
Rooms are equipped with a mini-bar, but microwaves are not available.
What distinguishes the Club Rooms from the Superior Rooms?
18 May 2025
Superior Rooms are located on the lower floors facing the main street, while Club Rooms offer elevated views, situated on the fifth floor.
Is there an option for twin beds in the hotel?
24 June 2025
Twin rooms are available, but they are subject to availability at the time of booking.
What is the difference between a Classic Double Room and a Superior Room?
30 July 2025
The Classic Double Room faces the back of the hotel, while the Superior Room offers views of the main street.
Is it possible to store luggage at the hotel before check-in?
14 August 2025
Yes, luggage can be stored at the hotel prior to check-in time for guests arriving early.
Can guests pay for their stay in cash upon arrival?
29 September 2025
Yes, cash payments are accepted at the property.
Are baby cots available for guests traveling with infants?
10 October 2025
Baby cots can be requested at no extra charge, available in selected room categories.

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