9Hotel Mercy, Lisbon ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Rua Da Misericordia 76, Lisbon, Portugal, 1200-273

Steps from Santa Justa Lift

Great

8.3

8.7

/10

4.2

4.3

Loved by 9Hotel Mercy guests

Helpful staff
Spacious rooms
Modern design
Good location
Delicious breakfast

"The rooftop terrace has the most gorgeous view not to mention the cocktails."

Nicktowers from United Kingdom

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"Rooms were modern and clean, and I had a wonderful view of the city from a high floor."

SunsweptRambler from United States

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"We walked across the street for the best breakfast we had in Lisbon, and all the major attractions were within walking distance."

Barry Dean

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Location

9Hotel Mercy is located at Rua da Misericórdia 76, Lisbon, close to Luís de Camões Square and São Roque Church. This hotel allows guests to explore the historic Bairro Alto district, a vibrant area known for its shops, restaurants, and nightlife. The convenient location ensures easy access to many iconic attractions within walking distance.

Rooms

9Hotel Mercy offers 47 rooms designed by Miguel Saraiva, showcasing a mix of contemporary style and artistic touches. Room options include Classic, Superior, Executive, and two Luxurious Suites with private terraces. Some rooms feature striking views of street life or São Jorge Castle, providing a captivating backdrop for guests.

Dining

The hotel hosts the Carnal Gastrobar, blending food, drinks, music, and art in a creative environment. Guests can enjoy hand-painted stoneware presentations of antojitos, tacos, and other culinary delights. A complimentary breakfast buffet is offered, allowing guests to start their day with a variety of options.

Rooftop Bar

The rooftop bar at 9Hotel Mercy provides panoramic views across Lisbon, including the Tagus River and the historic rooftops. Open from April to November, this space invites guests to unwind with refreshing cocktails while enjoying dramatic sunsets. The bar is an ideal setting for social gatherings or relaxing evenings.

Business Amenities

The hotel features a coworking space for those looking to work in peace or prepare for meetings. An 18-person meeting room is available, offering practical facilities for small gatherings. Broadband WiFi is complimentary and unlimited, ensuring seamless connectivity for business travelers.

Highlights

Location: close to Luís de Camões Square and the historic centre of Lisbon

Rooms: 47 rooms with private terraces and views

Dining: Carnal Gastrobar offers unique culinary experiences

Rooftop Bar: panoramic views across Lisbon

Business: coworking space and an 18-person meeting room

“9Hotel Mercy holds appeal with its prime Bairro Alto location and well-proportioned rooms, a real find given the area. While some have noted inconsistent housekeeping and strong air freshener, the thoughtful staff and rooftop bar access stand out. Its family-friendly focus and modern design, courtesy of Miguel Saraiva, add another layer of value for a Lisbon stay.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

DiningBreakfast Bliss

The buffet breakfast includes excellent 'pasta de natas'. There is a good selection of food including gluten free.

Carlos from Spain

Review on

Room FeaturesSpacious comfort

The room was ample, modern, spacious and well laid out, with high ceilings. It had everything we needed.

Naomi from Canada

Review on

BedroomAmazing rest

The bed linen and pillows are amazing. The bed is very comfortable, ideal for a good night's rest.

Katrina from Australia

Review on

BathroomSmart Bathroom

The spacious bathroom was very sexy and smart, with plenty of hot water. A separate toilet is a plus.

Jean from France

Review on

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Select your room type

9Hotel Mercy offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

2 persons

260 sq. feet

1 Double bed

Shower

Coffee machine

room details

Classic Double Room

2 persons

250 sq. feet

1 Double bed

Shower

Coffee machine

room details

Club Double Room

2 persons

260 sq. feet

1 Double bed

Shower

Coffee machine

room details

Executive Double Room

2 persons

305 sq. feet

1 Double bed

Shower

Coffee machine

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

9Hotel Mercy offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

9Hotel Mercy Location

Rua Da Misericordia 76, Lisbon, Portugal, 1200-273

Map view

Rua Da Misericordia 76, Lisbon, Portugal, 1200-273

City landmarks

Castle

Castle of Sao Jorge

1.0 mi

Square

Praca do Comercio

4100 ft

Market

Time Out Market Lisboa

2800 ft

Landmark

Santa Justa Lift

2400 ft

Church

Lisbon Cathedral

3800 ft

Landmark

Arco do Triunfo

3100 ft

Church

Miradouro da Senhora do Monte

1.1 mi

Museum

Alfama

1.1 mi

Square

Graca Church and Convent

3900 ft

Museum

National Museum of Ancient Art

1.3 mi

Church

Igreja do Menino Deus

3400 ft

Landmark

Avenida da Liberdade

4100 ft

Landmark

Palace of the Chafariz d'El Rei

4000 ft

Museum

Carmo Archaeological Museum

2100 ft

Monastery

Church of Sao Vicente of Fora

1.1 mi

Garden

Natural History Museum and Botanical Garden

3300 ft

Landmark

Tower of Ulysses

2900 ft

Historic Site

Reservatorio da Patriarcal

2200 ft

Museum

Museu do Fado

1.1 mi

Park

Parc Eduardo VII

1.6 mi

Event hall

Lisbon Coliseum

2600 ft

Square

Miradouro das Portas do Sol

5000 ft

Nearby

Square

Rossio Square

1800 ft

Church

Miradouro Sao Pedro de Alcantara

1500 ft

Church

Church of Sao Roque

500 ft

LisbonPortugal

Bairro Alto

1200 ft

Museum

The National Museum of Contemporary Art

1700 ft

Square

Luis de Camoes Square

700 ft

LisbonPortugal

Chiado

400 ft

Rua das Portas de Santo Antao

Casa do Alentejo

1600 ft

Restaurants

Cervejaria Trindade

500 ft

20 C R. Nova da Trindade

Taberna Bairro do Avillez

400 ft

Rua Nova da Trindade 18

Restaurante Sacramento

1100 ft

Calcada do Sacramento 46

Grapes & Bites

400 ft

Rua do Norte 81 Bairro Alto

Sinal Vermelho

300 ft

Rua das Gaveas 89

Marisqueira M

500 ft

Rua do Norte 100

Mercantina

200 ft

Rua da Misericordia 114

Castro Restaurante

200 ft

Rua das Gaveas n.74 78

Cafe A Brasileira

900 ft

Rua Garrett 120

Explore Lisbon

Explore Lisbon's Highlights

Castle of Sao Jorge

20-minute walk

Historic castle offering stunning views of Lisbon, ideal for history buffs. Guided tours available.

Praça do Comércio

15-minute walk

Vibrant square lined with cafes and shops, perfect for relaxation. Marvel at the iconic Arco da Rua Augusta.

Time Out Market Lisboa

11-minute walk

A food lover's paradise featuring various local eateries. Experience diverse Portuguese and international cuisines.

Santa Justa Lift

9-minute walk

Gothic-style elevator connecting streets with iconic city views. A quick trip to the top is a must.

Miradouro do Torel

6-minute walk

Scenic viewpoint offering tranquil gardens and panoramic views. A perfect spot for relaxation and picnics.

Bairro Alto Walking Tour

5-minute walk

Thrilling guided tour through Lisbon's nightlife district. Discover local bars and vibrant street art.

Yoga at Parque Eduardo VII

15-minute walk

Relaxing outdoor yoga sessions available in a lush park. Check local listings for class times and details.

Cervejaria Trindade

2-minute walk

Historic brewery with traditional Portuguese cuisine. Must-try dishes include bacalhau à brás and local beers.

Taberna Bairro do Avillez

2-minute walk

Cozy restaurant offering innovative takes on Portuguese dishes by renowned chef José Avillez. Reservations recommended.

Restaurante Sacramento

4-minute walk

Charming eatery in a historic setting, known for exquisite seafood and excellent wine selections.

Miradouro São Pedro de Alcântara

6-minute walk

Rooftop terrace with breathtaking city views. A great spot for evening drinks and sunset watching.

Ginjinha Sem Rival

10-minute walk

Famous bar serving traditional cherry liqueur. A must-visit for a taste of Lisbon's local spirit.

Cinema São Jorge

15-minute walk

Iconic cinema featuring a mix of mainstream and independent films. Check the schedule for special screenings.

Getting around

City Centre

Lisbon11 min · 3000 ft

Airports

Humberto Delgado (LIS)15 min · 6.0 mi

Aerodromo Municipal de Cascais (cat)32 min · 13.2 mi

Train

Rossio Train Station5 min · 1400 ft

Underground

Baixa-Chiado5 min · 1400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at EUR 21 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 15 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Portuguese, Polish, Russian, Ukrainian

Number of floors:

Number of rooms:

Former name

Mercy Hotel

Reviews and Ratings

Feedback about 9Hotel Mercy from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight the 9Hotel Mercy's excellent location, finding it ideal for exploring Lisbon with easy access to many restaurants and points of interest. The spacious rooms often feature high ceilings, and the comfortable beds ensure a good night's rest. Some guests have found the dark decor surprising, but many appreciate the modern style, while the breakfast buffet is frequently praised for its wide selection; plus, a rooftop bar offers amazing city views.

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Review score

Based on 609 verified reviews

8.3/10

Great

84%

Recommend

Location

9.4/10

Free Wi-Fi

9.1/10

Paid Wi-Fi

7.5/10

Value for money

7.8/10

Pros

Great location

Comfortable bed

Clean rooms

Helpful staff

Spacious room

Cons

Closed rooftop bar

Small shower

Noisy air conditioning

Benjamin from Germany

Business traveller

executive double room

4 nights in November 2025

Reviewed:January 27, 2026

9.0/10

superb hotel experience

perfect locationcomfortable bedavailable staff

the location worked perfectly. the proximity allowed simple access to many sites. a taxi stand nearby assisted with my travels. the breakfast provided good start of day. the room had contemporary decor. the bed was comfortable. the shower delivered consistent hot water with good pressure. the provided toiletries were adequate and replenished daily. the staff was available and responsive. requests were managed quickly. the bar on the rooftop had amazing views of the city. the drinks were done professionally.

the lighting was dim, especially near the desk, making it difficult to work in the room.

Rooms

9/10

the executive double room includes ample space for luggage. the minibar was stocked. the bathroom included two separate sinks.

Location

10/10

the hotel location benefits from proximity to public transport. the metro station remains within a five minute walk. several restaurants exists around the area.

Service

9/10

the front desk team assisted with directions. the housekeeping maintained the rooms super clean.

Facilities

8/10

the rooftop bar includes amazing views. the breakfast buffet includes a selection of pastries. the hotel offerred complimentary wifi through all areas.

0 Helpful

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Arthur from United Kingdom

Single

Superior Double Room

4 nights in November 2025

Reviewed:January 12, 2026

9.0/10

amazing stay! what a find!

convenient locationrooftop barcity viewsluggage storage

the hotel location was super convenient for exploring nearby attractions! it's seriously close to everything! i could easily walk to restaurants and various points of interest. the rooftop bar provided amazing city views. i stored my luggage easily before check-in, which really helped me to begin exploring immediately!

the elevator wasn't working upon my departure, i carried my luggage down a few flights of stairs.

Rooms

9/10

the room was spacious with everything i needed! it was tastefully decorated and very quiet, i got a great night's sleep every night. the bed was comfortable and the shower was nice.

Service

9/10

the staff were really helpful and friendly, especially at the front desk! they were always available and ready to assist with any questions or requests i had! the housekeeping team was also very attentive to detail.

0 Helpful

James from United States

Single

Superior Double Room

3 nights in November 2025

Reviewed:November 28, 2025

7/10

wide selectionfriendly staffwater policybroken elevator

The staff was awesome. They were friendly. The breakfast was delicious and had a wide selection. I loved that the hotel was close to the ocean and city center.

At check-in, I learned I would have to pay for water from the mini fridge after the first bottle. This policy seemed petty. The elevator broke. I had to carry my luggage down the stairs upon leaving.

0 Helpful

Questions of the users

About 9Hotel Mercy

Is it necessary to provide a COVID-19 test result upon arrival at the hotel?

10 November 2024

A COVID-19 test is not required for check-in. However, if travelers want to keep up with local guidelines, it's advisable to check for any updates before arrival.

What are the parking options available and their associated costs?

5 January 2025

Secure car parking is available about 50 meters from the hotel at a cost of €25 per day, subject to availability upon check-in.

Can guests enjoy the rooftop bar during their stay?

2 February 2025

Yes, the rooftop bar is open from Monday to Saturday from 17:30 to 23:00, allowing guests to enjoy a drink with a panoramic view of Lisbon.

Are irons available for guest use at the hotel?

15 March 2025

Irons can be provided upon request at no additional charge.

Do the rooms come equipped with refrigerators or microwaves?

22 April 2025

Rooms are equipped with a mini-bar, but microwaves are not available.

What distinguishes the Club Rooms from the Superior Rooms?

18 May 2025

Superior Rooms are located on the lower floors facing the main street, while Club Rooms offer elevated views, situated on the fifth floor.

Is there an option for twin beds in the hotel?

24 June 2025

Twin rooms are available, but they are subject to availability at the time of booking.

What is the difference between a Classic Double Room and a Superior Room?

30 July 2025

The Classic Double Room faces the back of the hotel, while the Superior Room offers views of the main street.

Is it possible to store luggage at the hotel before check-in?

14 August 2025

Yes, luggage can be stored at the hotel prior to check-in time for guests arriving early.

Can guests pay for their stay in cash upon arrival?

29 September 2025

Yes, cash payments are accepted at the property.

Are baby cots available for guests traveling with infants?

10 October 2025

Baby cots can be requested at no extra charge, available in selected room categories.

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