Lotte New York Palace > Forbes Five-Star * Cathedral Views

Name: Lotte New York Palace, New York
Address: 455 Madison Avenue, New York, New York State, NY 10022
Price range: US$376+
Rating: 8.0

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Key details

About the Hotel

455 Madison Avenue, New York, NY 10022

Steps from St. Patrick's Cathedral

Great

8.0

8.6

/10

4.5

3.9

Loved by Lotte New York Palace guests

Amazing doormen

Updated bedding

Professional staff

Fab location

"The Studio Suite with the cathedral view was EXCEPTIONAL!"

Francisco from Philippines

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"One of the largest hotel rooms l've ever experienced!"

Heather D from United States

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"So convenient to walk everywhere! Walked to broadway shows, shopping, restaurants and more."

Amanda from United States

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Rooms and Suites

Lotte New York Palace has 733 rooms, including Palace rooms, Towers rooms and Suites. Palace rooms have views of St Patrick's Cathedral and Rockefeller Center. Suites include the Royal Suite Collection with custom furnishings and Hästens beds. Skyview Suites offer a master bedroom with a master bath, walk-in closet, library, gym, entertainment room, living room, office, dining room, and kitchen. Select three-floor penthouse suites feature a Peloton bike and treadmills in a private fitness room with skyline views. The Jewel Suite by Martin Katz includes a two-story 'Cascading Crystal' chandelier, a mirrored dining room with seating for ten, and a terrace-level hideaway with a wood-burning fireplace and stone spa.

Dining Options

The hotel features three breakfast dining options daily: VILLARD restaurant serves a la carte breakfast and weekend brunch in the Villard Mansion. Pomme Palais, a French Market-style cafe, offers pastries. In-Room Dining is also available. VILLARD serves breakfast Monday through Friday from 6:30 AM to 11:30 AM and Saturday and Sunday 7:00 AM to 12:00 PM. Trouble's Trust is a cocktail bar and lounge under the lobby's grand staircase. The Champagne cave provides a rustic experience adjacent to the dining room. The hotel offers five food and beverage venues, including a high-end drinking salon and a Parisian-inspired bakery.

Leisure and Wellness

Lotte New York Palace includes the ila Spa, which combines audio developed by Plateau Spa and Devialet with its treatments. The spa offers holistic treatments and products. There is a fitness center with Technogym equipment. Guests can enjoy a live DJ in the courtyard on select evenings. The hotel also offers a St. Patrick's Cathedral VIP tour.

Location and Access

Lotte New York Palace is in East Midtown, near St. Patrick's Cathedral. It is 300 m from the 51st Street IRT Lexington Avenue Line and 1 km from Grand Central. Times Square is 1 km away, Fifth Avenue is 0.3 km away, and Central Park is 2.5 km away.

Hotel Services

The hotel offers Les Clefs d'Or concierge services. The Towers provide Maître d'etage butler service and packing/unpacking service. There is 24-hour laundry and dry cleaning. Guests can enjoy experiences. The hotel is dog-friendly (25 lbs and under). In-room amenities include high-speed wireless internet, SACHAJUAN bath products, and weekday New York Times delivery.

“Location opposite St. Patrick's Cathedral gives this Midtown landmark immediate appeal. While some rooms show their age, the property balances historical architecture with modern conveniences, and the multiple dining options, including the highly-rated Villard, are a draw. Concierge service is exceptional, providing exclusive VIP tours, making a stay here worthwhile.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Room FeaturesCathedral View

Waking up to the breathtaking view of St. Patrick's Cathedral was a luxury we enjoyed every morning. It was exceptional!

Ricardo from Spain

Review on

DiningTasty Seafood

I tried their restaurant and had very tasty seafood pasta and a delicious cocktail. I would gladly return for this.

Mei Lin from China

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Children's AmenitiesSweetest Touches

They had the sweetest touches for the kids, including Santa letters with responses delivered to our room. It was great.

Naomi from Canada

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BathroomPremium Toiletries

The HUGE bathroom featured a tub, a marble shower, a bidet, double sinks, and premium Molton Brown toiletries. Beautiful.

Isabelle from France

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Select your room type

Lotte New York Palace offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

ACCESSIBLE CATHEDRAL VIEW KING
2 persons
33 sq. feet
1 King-size bed
room details
ACCESSIBLE SKYLINE CATHEDRAL VIEW KING
2 persons
33 sq. feet
1 King-size bed
room details
ACCESSIBLE SUPERIOR 2 DOUBLE BEDS
2 persons
33 sq. feet
2 Double beds
room details

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Check-in/ Check-out

Facilities

Lotte New York Palace offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Entertainment
Spa & wellness centre
Steam room
Beauty treatment
Massage

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Garden furniture
Ironing facilities

Bathroom

Separate tub and shower

Dining Onsite

Lotte New York Palace offers an array of delightful dining options that cater to every palate. From a charming Parisian-inspired café to a luxurious breakfast in a historic mansion, each venue provides a unique experience, perfect for indulging before a day of exploring the city.

Pomme Palais Cafe
French Market-style café
Ambiance
A jewel-box pastry shop reminiscent of a Paris street corner, filled with the aroma of freshly baked goods.
Key Offerings
Delight in authentic French pastries, artisanal breads, and a selection of light breakfast fare. The café invites leisurely mornings with its casual charm and vibrant atmosphere.
Reservation
No
Open for breakfast and brunch; hours vary.
Villard Restaurant
A la carte breakfast and weekend brunch
Ambiance
Nestled within the stunning Villard Mansion, the restaurant exudes historic elegance, with ornate details and a refined atmosphere.
Key Offerings
Feast on a diverse a la carte menu featuring classic breakfast favorites and unique twists, all presented with a touch of sophistication. The weekend brunch is particularly magical, allowing guests to savor leisurely meals in an exquisite setting.
Reservation
Recommended
Open for breakfast; weekdays and weekends hours may vary.

Lotte New York Palace Location

455 Madison Avenue, New York, NY 10022

Explore New York

Local Highlights

St. Patrick's Cathedral

2 minutes' walk

A stunning example of Gothic Revival architecture, this cathedral is known for its intricate stained-glass windows and serene ambiance.

Rockefeller Center

5 minutes' walk

Famous for its art-deco buildings, seasonal ice skating rink, and stunning views from the Top of the Rock Observatory.

The Museum of Modern Art

6 minutes' walk

Home to an impressive collection of modern masterpieces, including works by van Gogh and Warhol, with various exhibitions year-round.

Bryant Park

14 minutes' walk

A lush green space in the heart of Manhattan ideal for picnics, featuring free movie nights and a seasonal holiday market.

Central Park Walking Tour

30 minutes' walk

Guided tours of Central Park unveil its history and landscapes, perfect for nature lovers and families seeking outdoor fun.

Wellness Spas

5 minutes' drive

High-end spas offer rejuvenating treatments, massages, and wellness programs, perfect for relaxation after a busy day in the city.

High Line Walking

35 minutes' walk

An elevated park built on a historic freight rail line, offering stunning views and art installations, a must for thrill-seekers.

Villard

1 minute' walk

Upscale dining with an elegant setting, offering American cuisine with a contemporary twist. Reservations recommended.

Pomme Palais

1 minute' walk

Charming café serving delightful pastries and gourmet sandwiches, perfect for a casual lunch or quick snack.

Istana Restaurant

1 minute' walk

Offers a diverse range of Malaysian and Singaporean dishes in a vibrant atmosphere, accommodating various dietary needs.

Tavern on 51

1 minute' walk

A cozy pub with an extensive drink menu and hearty American comfort food, perfect for a relaxed evening.

Broadway

13 minutes' walk

Home to world-class theater productions, Broadway offers a range of shows that appeal to families and couples alike.

The Comedy Cellar

10 minutes' drive

Renowned for its stand-up comedy, this intimate venue features popular acts and open-mic nights for a fun, lively atmosphere.

Jazz at Lincoln Center

15 minutes' drive

A premier venue for jazz performances, hosting top artists and ensembles, making it perfect for music lovers of all ages.

Getting around

City Centre
New York 9 min · 3.5 mi
Airports
LaGuardia (LGA) 18 min · 7.3 mi
Teterboro (TEB) 32 min · 13.2 mi
Train
Grand Central Station 9 min · 2300 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms at .

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian, Korean

Number of floors:

Number of rooms:

747

Former name

The Towers at The New York Palace

Reviews and Ratings

Feedback about Lotte New York Palace from previous guests about their experience.

Review summary

Based on recent reviews

Lotte New York Palace is often praised for its prime location in the heart of NYC, close to attractions like St Patrick's Cathedral, visible from some rooms, and within walking distance of Bryant Park and Radio City Music Hall. Guests appreciate the spacious and clean rooms, with comfortable beds and large bathrooms offering plenty of towels. While some guests have noted wear on hallway carpets, the hotel generally offers a great value for its price point, especially with the option to request an extra mini-fridge.

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Review score

Based on 2140 verified reviews

8.5 /10

Great

78 %

Recommend

Location

9.5/10

Comfort

8.6/10

Paid Wi-Fi

6.7/10

Value for money

7.3/10

Pros

Excellent location

Helpful concierge

Comfortable room

Cons

Noisy bar

Disorganized staff

No tea/coffee

Charlotte from United Kingdom

Family with children

Superior Room King Bed

3 nights in November 2025

Reviewed: February 15, 2026

9.0/10

Really good Stay!!!

quicker check-in great kindness perfect stay

The staff showed kindness during my entire stay. Julie helped me with a quicker check-in, and I appreciated it. Kal, the concierge, ensured my stay was perfect. He made all our restaurant reservations. I look forward to returning.

The paid wifi service was unexpected.

Facilities

9/10

The hotel includes a beautiful Christmas tree inside the courtyard, a festive lobby, and other unique features. The location is perfect for visiting major attractions and stores. The view from higher floors is Really good!!!

Dining

8/10

The bar mixed awesome drinks. I enjoyed my time at the bar and liked the drinks and snacks. Breakfast was delicious. The restaurant was antique, with beautiful paintings and decorations.

Rooms

10/10

The room was spacious, clean, and comfortable. The updated bathroom had good water pressure. The beds and pillows were great. The view from the room was amazing.

0 Helpful

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Christian from Germany

cathedral view room king bed

4 nights in November 2025

Reviewed: December 21, 2025

9/10

cardio machines helpful staff really good courtyard

the fitness room had various cardio machines i noticed three treadmills were there i also used two stationary bikes the hotel's location near st patrick's cathedral was lovely staff members were friendly and helpful the hotel offered a view of the cathedral. i found the courtyard to be really good

i found the elevator wait times during peak hours to be longer than expected

0 Helpful

Penelope from United Kingdom

Family with children

Cathedral View Room King Bed

4 nights in November 2025

Reviewed: December 19, 2025

9.0/10

Excellent location, excellent service

attentive staff concierge services easy access

I found the staff attentive from arrival to departure. Concierge services assisted with local directions. The location offers easy access to many attractions (it is something that i really wanted!).

The hallway carpets showed a bit of wear.

Location

10/10

The hotel is very close to St Patrick's Cathedral, a major advantage. The proximity to Rockefeller Center provided convenient access. This allowed for easy exploration of midtown attractions.

Service

9/10

Housekeeping maintained an excellent level of cleanliness each day. The front desk staff was consistently helpful and responsive to requests. I received prompt assistance with luggage storage.

Dining

8/10

The coffee bar near the lobby offers a convenient start to the day. I liked that vegan options were available even with limited choice. The truffle fries and cheesecake in the Gold Room were delicious.

0 Helpful

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Questions of the users

About Lotte New York Palace

Are hairdryers and irons available in the cathedral view accommodations, along with tea and coffee-making facilities?

05 March 2024

Each guest room is equipped with a hairdryer and iron. Additionally, kettles and coffee makers can be provided upon request.

Is it possible to leave my luggage with the bell staff after checking out while I wait for my flight?

02 April 2024

Yes, guests can store their bags with the bellmen after check-out. Just visit the front desk for assistance.

Can you explain the fees associated with the stay, specifically any resort fees and WiFi availability?

06 April 2024

There are no resort fees. The tax on the rate is approximately 14.75%, and there might be an occupancy charge depending on the room type. WiFi is complimentary in the Towers section while Palace reservations typically do not include free WiFi unless specifically booked as part of a package.

Are there facilities for making tea in the rooms, and if not, can I arrange for a kettle to be delivered?

13 March 2024

Kettles can be provided upon request for tea making in guest rooms.

How many rooms are currently available for booking at the Lotte New York Palace?

30 April 2024

Availability varies by date. It's best to contact the hotel directly to inquire about current room availability.

Is there a possibility to book adjoining rooms for families traveling together?

12 March 2024

Some rooms can be adjoining based on availability, but to ensure adjoining rooms, the Family Suite is recommended.

What is the distance from the hotel to Rockefeller Center, especially during the holiday season?

10 November 2024

The hotel is just a five-minute walk from Rockefeller Center, making it very convenient for holiday activities.

Can I request a fridge and microwave for my room during my stay?

15 April 2024

Yes, guests can request a complimentary fridge and microwave, which will be placed in the room prior to arrival.

Where can guests find recommendations for Christmas Day dining near the hotel?

20 December 2024

There are numerous dining options nearby. Let the hotel concierge know your preferred cuisine and atmosphere for personalized restaurant recommendations.

Are there rooms available with two queen beds for guests traveling in pairs?

07 June 2024

Yes, the Tower guestrooms with two beds feature two queen beds.

Can guests expect bath robes and slippers during their stay?

25 February 2024

Yes, each room is equipped with bath robes and slippers. Additional pairs can be requested from housekeeping.