Holiday Inn Express Amsterdam - City Hall By Ihg, Amsterdam ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Valkenburgerstraat 14, Amsterdam, Netherlands

Steps from Artis Zoo

Great

8.3

/10

4.0

Loved by Holiday Inn Express Amsterdam - City Hall By Ihg guests

Clean rooms
Comfortable beds
Friendly staff
Good breakfast
Convenient location

"The shower was wonderful with great water pressure."

Lindsay B from Canada

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"Super comfy beds and for all my American friends - great AC."

Danielle from Greece

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"Each morning, we opened the glass door to greet the ducks who came to visit."

Elisa H from United States

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Location

Holiday Inn Express Amsterdam - City Hall is located in a quiet area of the city center, just a short stroll from the vibrant Rembrandtplein. The hotel connects directly to a canal, providing stunning views typical of Amsterdam. Qpark Waterlooplein parking garage is available just 100 meters away, offering 24/7 access to secure parking.

Dining

The hotel offers a complimentary Express Start Breakfast, including a variety of European options to fuel the day. Guests can unwind at the Express Café & Bar with a selection of local beers and snacks. Food delivery from nearby restaurants is also available for a convenient dining experience.

Rooms

Each of the 89 guest rooms features a 40-inch smart TV and a selection of pillows to enhance sleeping comfort. In-room amenities include complimentary coffee and tea facilities, as well as individual climate controls for personal comfort. The hotel also provides connecting rooms for families or groups traveling together.

Business Services

The on-site business center offers essential services such as printing, copying, and scanning. High-speed internet access is included in all guest rooms, catering to business travelers' needs. Meeting facilities are also available to accommodate professional gatherings.

Accessibility

The hotel is equipped to meet the needs of guests with disabilities, featuring accessible public restrooms and elevators. One room is specifically designed for wheelchair accessibility, providing necessary adaptations for comfort. Emergency instructions are available in Braille throughout the facility to aid visually impaired guests.

Highlights

Location: Quiet area, close to Rembrandtplein

Dining: Complimentary Express Start Breakfast

Rooms: 89 guest rooms with 40-inch smart TV

Business: On-site business center with printing services

Accessibility: Accessible public restrooms and elevators

“This Amsterdam hotel stands out for its canal-side views and practical amenities, including a complimentary breakfast that accommodates various dietary needs. In my opinion, the staff's dedication to communication and problem-solving enhances the stay, as does the inviting Express Café & Bar. It's a solid choice for those who appreciate efficiency and a friendly atmosphere.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBreakfast Bonus

The complimentary breakfast offered fluffy pancakes and delicious Dutch petit fours, a great start to each day.

Maria from Spain

Review on

Room FeaturesSpacious Comfort

The room was bright and spacious, with comfy beds ensuring a restful stay after exploring the city.

David from Canada

Review on

BathroomModern Shower

The bathroom featured a large, modern shower with plenty of Dove shampoo and body wash provided.

Olga from Russia

Review on

BedroomCanal View

The quiet room at the back of the hotel offered a nice view overlooking the canal.

Chang from China

Review on

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Select your room type

Holiday Inn Express Amsterdam - City Hall By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

2 persons

195 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Twin Room Two Single Beds Canal View

2 persons

230 sq. feet

2 Single beds

Water view

Shower

Heating

room details

Standard Double Room

2 persons

195 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room Canal View

2 persons

205 sq. feet

1 Double bed

Water view

Shower

Heating

room details

Click button to see more rooms

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Facilities

Holiday Inn Express Amsterdam - City Hall By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Holiday Inn Express Amsterdam - City Hall By Ihg Location

Valkenburgerstraat 14, Amsterdam, Netherlands

Map view

Valkenburgerstraat 14, Amsterdam, Netherlands

City landmarks

Museum

Van Gogh Museum

1.4 mi

Art object

Anne Frank House

1.4 mi

Museum

Rijksmuseum

1.6 mi

Zoo

Artis

2100 ft

Landmark

Red Light District

3400 ft

Museum

Madame Tussauds Amsterdam

5200 ft

Museum

The National Maritime Museum

2500 ft

Museum

Dutch Resistance Museum

2100 ft

Museum

Museum Het Rembrandthuis

2300 ft

Museum

Amsterdam Vodka Museum

1.1 mi

Museum

Our Lord in the Attic Museum

4000 ft

Museum

Hermitage Amsterdam

3200 ft

Landmark

Thorbecke statue

3500 ft

Tower

Beurs van Berlage

5100 ft

Landmark

Begijn

1.0 mi

Church

The Oude Church

3700 ft

Square

Rembrandtplein

3600 ft

Park

Vondelpark

1.6 mi

Bridge

Magere Brug

3400 ft

Museum

Body Worlds

5200 ft

Botanical Garden

Hortus Botanicus Amsterdam

2100 ft

Church

The New Church

5100 ft

Monument

National Monument

4800 ft

Museum

Willet-Holthuysen Museum

4100 ft

Museum

Stedelijk Museum Amsterdam

1.5 mi

Church

Southern Church

2700 ft

Museum

Torture Museum

5200 ft

Church

Westerkerk

1.4 mi

Nearby

Museum

NEMO Science Museum

1800 ft

Museum

Jewish Historical Museum

2000 ft

Restaurants

Scharrebier

1300 ft

Rapenburgerplein 1

Tony's NY City Bagels

1800 ft

Jodenbreestraat 15

Burgermeester

2200 ft

Utrechtsestraat 8 just around the corner of Rembrandt square

Soup en Zo

2000 ft

94 Jodenbreestraat

Verse Pannekoeken en poffertjes

1800 ft

Plantage Kerklaan 49a

Lunchcafe Waterloo

1700 ft

Waterlooplein 181

Il Sogno Amsterdam

2600 ft

Koningsstraat 19

Eetkunst Asmara

2200 ft

Jonas Daniel Meijerplein 8

Explore Amsterdam

Local Highlights

Artis

8 minutes' walk

Artis is a historic zoo with beautiful gardens, showcasing diverse wildlife and an aquarium, ideal for family visits.

NEMO Science Museum

7 minutes' walk

NEMO features interactive exhibits on science and technology, making it an engaging experience for families and adults alike.

Jewish Historical Museum

8 minutes' walk

This museum houses fascinating exhibitions on Jewish history, culture, situated in a beautiful historic complex.

Red Light District

13 minutes' walk

The famous Red Light District offers nightlife, unique tours, and an insight into Amsterdam's liberal culture.

Cycling in Amsterdam

1 minute drive

Biking is a popular way to navigate the city; rentals available nearby. Explore scenic routes with ease.

Relax at Wertheimpark

3 minutes' walk

Wertheimpark offers serene walking paths and green spaces, perfect for a picnic or some quiet reflection.

Scharrebier

5 minutes' walk

Scharrebier serves a variety of local beers and hearty dishes in a lively atmosphere with a cozy terrace.

Burgermeester

8 minutes' walk

Known for gourmet burgers using fresh ingredients, this casual spot is a favorite for burger lovers.

Madame Tussauds Amsterdam

19 minutes' walk

Engage with lifelike wax figures in this iconic museum, perfect for visitors of all ages and great for pictures.

Rembrandtplein

14 minutes' walk

A vibrant square with bars, clubs, and live music-ideal for nightlife outings and gathering with friends.

Getting around

City Centre

Amsterdam14 min · 3700 ft

Airports

Schiphol (AMS)28 min · 11.3 mi

Rotterdam The Hague (RTM)109 min · 44.8 mi

Train

Amsterdam Centraal Station14 min · 3700 ft

Underground

Nieuwmarkt8 min · 2000 ft

Waterlooplein8 min · 2000 ft

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel Holiday Inn Express Amsterdam - City Hall By Ihg guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Languages

English, German, Dutch

Number of floors:

Number of rooms:

179

Former name

holiday inn express amsterdam - city hall, an ihg hotel

Reviews and Ratings

Feedback about Holiday Inn Express Amsterdam - City Hall By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently highlight this modern hotel's convenient location, often mentioning it's around a 20-minute walk from Centraal Station and close to the city center with easy access to attractions and supermarkets. The breakfast receives frequent praise for its broad selection and variety, while the rooms are generally described as clean and spacious. Some guests have occasionally noted issues with cleanliness in the rooms and bathrooms.

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Review score

Based on 1055 verified reviews

8.2/10

Great

88%

Recommend

Staff

9.0/10

Cleanliness

8.6/10

Value for money

7.8/10

Facilities

8.3/10

Pros

Perfect location

Friendly staff

Clean facilities

Comfortable room

Wonderful breakfast

Cons

Missing items

Noise complaints

Arthur from United Kingdom

Couple

Standard Double Room

3 nights in November 2025

Reviewed:January 08, 2026

9/10

quiet roomfriendly staffcentral location

The location is a short walk to major city attractions. The room was very quiet, and I slept well. The staff were very friendly, always ready to assist with directions.

0 Helpful

john from united kingdom

Single

standard double room

3 nights in November 2025

Reviewed:December 31, 2025

9.0/10

convenient stay

clean roomfriendly staffmissing refrigerator

the location provided easy access to the city center, yet it remained quiet. i found the reception staff consistently friendly and helpful (a very welcome experience). the room was clean, and the breakfast offered sufficient choices to start the day well.

the absence of a refrigerator in the room was inconvenient, especially for storing drinks or snacks. it would have added extra comfort to have this facility available. this is something i hope can be considered for future improvements.

Dining

9/10

the breakfast selection included a variety of options. i noticed fresh pastries, cereals, and hot items. the coffee machine provided excellent coffee, a great start to each day.

Service

10/10

the staff at the front desk were always available. they provided assistance with directions and local information. their friendly demeanor.

Facilities

8/10

the hotel offered luggage storage both before check-in and after check-out. this service was especially useful for exploring the city without bags. the room included necessary amenities, such as a hairdryer.

0 Helpful

John from United Kingdom

Single

standard twin room

4 nights in November 2025

Reviewed:November 23, 2025

6/10

decent varietyfood varietyroom cleaningabsent cleaning

the location was acceptable (near public transportation) and breakfast provided a decent variety of food.

The room was not cleaned . Rubbish was not removed and fresh towels were not provided. this lack of service made the room unpleasant. i think there should be an option for daily cleaning, even if it is on request only.

0 Helpful

Questions of the users

About Holiday Inn Express Amsterdam - City Hall By Ihg

If my flight arrives at 7 AM, can I check in early or store my luggage until my room is ready?

15 March 2024

The reception can assist with checking you in if a room is available. If not, luggage can be stored in the luggage room while you explore Amsterdam.

Are towels provided in the room, and can I request additional towels during my stay?

22 April 2024

Clean towels are supplied in the room, and guests have the option to request fresh towels daily.

Is there a minibar available in the hotel rooms for refreshments?

10 May 2024

Rooms do not feature minibars, but there is a bar at the reception. Additionally, staff can store any food or beverages in the fridge at the bar.

Is there any parking available nearby, and what are the costs associated with it?

30 June 2024

There is no onsite parking available, but a nearby facility offers parking at approximately €25 per 24 hours. It's advisable to make a reservation in advance.

Are the bathrooms in the hotel rooms enclosed for privacy?

17 July 2024

Yes, all bathrooms are private and equipped with a door for guest privacy.

How far is the hotel from the central train station, and is walking a feasible option?

5 August 2024

The hotel is situated about 1 kilometer from Central Station, which is roughly a 10-15 minute walk. Taxis are also available and cost around €10-15.

What time does breakfast start in the hotel, and is it available on weekends as well?

12 September 2024

Breakfast is served daily from 07:00 to 10:45, with an extended service on weekends until 11:15.

What kind of food is included in the breakfast offering at the hotel?

25 October 2024

The breakfast features a Dutch continental selection with various teas, coffees, and juices to start your day.

Is there a service to help arrange rides to and from the airport?

30 November 2024

The hotel does not provide an airport shuttle service. However, guests can book a regular taxi for transportation.

Are there any bars or nightlife options within walking distance from the hotel?

15 December 2024

Several bars are located within a 10-15 minute walk from the hotel, especially around Rembrandt Square and Nieuwmarkt.

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