Hillcrest Liverpool City Central, Liverpool ➤ Reviews, Rooms & Prices 2026

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Hillcrest Liverpool City Central Exterior photo

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Key details

About the Hotel

12 Gradwell Street Hillcrest Liverpool City Central, Liverpool, United Kingdom, L1 5AQ

Near the city center

Guest rating

5.6

/10

Loved by Hillcrest Liverpool City Central guests

Friendly staff
Clean room
Comfortable bed
Excellent location

"Fantastic location."

David from Ireland

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"The location was excellent for viewing the city centre."

Michael from Ireland

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"Really good location, staff very friendly and for the price the room was a good size"

Anonymous from United Kingdom

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Rooms

Hillcrest Liverpool City Central offers a variety of 72 well-appointed en-suite rooms, catering to a range of guest needs. The rooms include options for families, ensuring comfort and convenience during the stay. Each room features a flat-screen TV and tea/coffee making facilities for added convenience.

Dining

The on-site Hillcrest Restaurant serves a diverse menu focusing on seasonal ingredients and local favorites. The bar area offers a selection of drinks, providing a relaxing space to unwind after a day of exploration. Breakfast options include a continental selection, ensuring guests start their day with a satisfying meal.

Location

Located in the heart of Liverpool, the hotel is just a short walk from major attractions such as the Liverpool ONE shopping center and the Albert Dock. Easy access to public transport connects guests to various sites across the city. The prime location enhances the experience, allowing guests to explore Liverpool's cultural landmarks effortlessly.

Business Facilities

Hillcrest Liverpool City Central provides dedicated meeting rooms suitable for various business needs, equipped with modern amenities. The hotel's location facilitates easy access for corporate travelers looking to hold meetings or events. Complimentary high-speed internet access supports all business functions effectively.

Family-Friendly Amenities

Families will appreciate the hotel's accommodation options that include family rooms equipped with essential amenities. Children can enjoy activities that engage them during their stay, allowing adults to relax. The staff is attentive and prepared to assist families with their specific needs throughout their visit.

Highlights

Location: Close to Liverpool ONE shopping center

Rooms: 72 well-appointed en-suite rooms

Dining: Hillcrest Restaurant with seasonal ingredients

Business: Dedicated meeting rooms for corporate needs

Family: Family rooms equipped with essential amenities

“Hillcrest Liverpool City Central offers a prime location, convenient for accessing the bus station and the city center. The rooms are clean and adequately furnished, though basic, which aligns with the hotel's budget-friendly pricing. Keep in mind that some rooms are on higher floors, and the elevator may occasionally be out of service.”

Anna BlackEditor-in-Chief at Tohotel

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Select your room type

Hillcrest Liverpool City Central offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

100 sq. feet

1 Double bed

Shower

Heating

room details

Small Double Room

2 persons

80 sq. feet

1 Double bed

Shower

Heating

room details

Deluxe Room

2 persons

100 sq. feet

1 Double bed

Shower

Heating

room details

Classic Quadruple Room

2 persons

155 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Hillcrest Liverpool City Central offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Room features

Heating
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Hillcrest Liverpool City Central Location

12 Gradwell Street Hillcrest Liverpool City Central, Liverpool, United Kingdom, L1 5AQ

Map view

12 Gradwell Street Hillcrest Liverpool City Central, Liverpool, United Kingdom, L1 5AQ

City landmarks

Harbour

Royal Albert Dock Liverpool

2900 ft

Church

Liverpool Cathedral

3700 ft

Mall

The Cavern Club

2300 ft

Museum

Museum of Liverpool

3700 ft

Museum

The Beatles Story

3500 ft

Museum

Merseyside Maritime Museum

3100 ft

Landmark

Tate Liverpool

3100 ft

Landmark

Royal Liver Building

4300 ft

Museum

World Museum

3300 ft

Gallery

Walker Art Gallery

3700 ft

Museum

International Slavery Museum

3100 ft

Event hall

St George's Hall Liverpool

3200 ft

Museum

Western Approaches Museum

3500 ft

Harbour

Pier Head

4400 ft

Landmark

Mathew Street

2200 ft

Stadium

Anfield

2.2 mi

Art object

Beatles Statue

4000 ft

Landmark

The Piermaster's House

3300 ft

Church

Metropolitan Cathedral of Christ the King Liverpool

3900 ft

Library

Liverpool Central Library

3400 ft

Event hall

M&S Bank Arena Liverpool

4000 ft

Shopping Area

Metquarter

2000 ft

Event hall

Exhibition Centre Liverpool

5100 ft

Nearby

Gallery

Fact

1600 ft

LiverpoolEngland

Concert Square

1100 ft

Mall

Liverpool ONE

1600 ft

Bold Street

1400 ft

Park

Chavasse Park

1600 ft

Art object

Eleanor Rigby Statue

1700 ft

Tower

St Johns Beacon

2000 ft

Restaurants

Tai Pan Buffet

600 ft

50-52 Hanover Street

Bakchich Bold Street

1300 ft

54 Bold Street

Kazimier Garden

600 ft

32 Seel St

Sound Food and Drink

800 ft

52 Duke Street

Muster Custom Coffee

700 ft

15 Argyle Street

Malmo Mat

600 ft

Abney Building 65-67 Hanover Street

Subway - Hanover Street

700 ft

63 Hanover Street Unit 125

Spice Thai

800 ft

5-7 Fleet Street

City Buffet

900 ft

87-89 Hanover Street

The Bridewell

900 ft

Argyle Street 1 Campbell Square

Cafe W, Waterstones Liverpool

800 ft

12 College Lane

Explore Liverpool

Explore Liverpool's Vibrant Offerings

The Cavern Club

9 minutes' walk

The birthplace of The Beatles, this iconic venue offers live music and a rich history in a vibrant atmosphere.

Museum of Liverpool

14 minutes' walk

A stunning waterfront museum showcasing Liverpool's rich history, with engaging exhibits and free admission days.

Royal Albert Dock Liverpool

11 minutes' walk

Featuring shops, restaurants, and museums, this UNESCO World Heritage site is perfect for a leisurely stroll along the docks.

Liverpool Cathedral

14 minutes' walk

The largest cathedral in the UK, known for its impressive architecture and panoramic views of the city from its tower.

Liverpool Bike Tours

6 minutes' walk

Guided bike tours showcasing the city's major landmarks, perfect for sightseeing and accommodating various skill levels.

Chavasse Park

6 minutes' walk

A lovely green space for relaxation amidst the city, ideal for picnics or a casual stroll, providing a serene escape.

Mersey River Cruises

16 minutes' walk

Thrill-seekers can enjoy scenic river cruises with breathtaking views of Liverpool's waterfront and historic landmarks.

Tai Pan Buffet

3 minutes' walk

A vibrant buffet offering a variety of Asian cuisines with an all-you-can-eat format, popular for families and groups.

Kazimier Garden

3 minutes' walk

An outdoor bar and garden serving crafted cocktails and street food in a relaxed setting, ideal for evening gatherings.

Bakchich Bold Street

5 minutes' walk

Lebanese street food eatery known for its flavorful dishes and casual vibe, catering to vegetarian diets and food lovers.

Concert Square

4 minutes' walk

A buzzing nightlife hub featuring bars and clubs with live music, perfect for a vibrant night out in the heart of Liverpool.

FACT

6 minutes' walk

An arts, media, and film center offering unique exhibitions and screenings, with a café for socializing over coffee.

Getting around

City Centre

Liverpool5 min · 1400 ft

Airports

Liverpool John Lennon (LPL)20 min · 7.9 mi

Chester Hawarden (CEG)71 min · 29.1 mi

Train

Liverpool Central Station5 min · 1400 ft

Liverpool James Street Station8 min · 2000 ft

Bus

Bus stop8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about Hillcrest Liverpool City Central from previous guests about their experience.

Review summary

Based on recent reviews

The hotel enjoys a super location, just steps away from Liverpool One station, making it easy to reach from the airport via bus. It's also very close to the Liverpool One shopping centre and the M & S Bank Arena. While some guests have noted that the rooms can be small, they often mention the comfortable beds and the convenience of having a kettle for tea and coffee. The central location is a recurring highlight, perfect for enjoying the nearby bars, restaurants, and nightlife.

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Review score

Based on 368 verified reviews

5.1/10

Guest rating

35%

Recommend

Location

8.3/10

Staff

7.5/10

Free Wi-Fi

5.6/10

Facilities

5.7/10

Pros

Good location

Friendly staff

Clean room

Cons

Broken radiator

John from United Kingdom

Single

Standard Double Room

3 nights in November 2025

Reviewed:February 05, 2026

8/10

central locationhelpful staffclean towels

The location is central. The staff was helpful with directions. The room had nice, clean towels (a detail i really appreciate).

The tv remote wasn't working properly.

0 Helpful

Dominic from United Kingdom

Single

deluxe room

4 nights in October 2025

Reviewed:December 11, 2025

9/10

central stay

great locationhelpful staff

the location worked well for me. the staff stored my bags securely on my departure day (it was super helpful).

0 Helpful

Alan from United Kingdom

Single

small double room

3 nights in October 2025

Reviewed:November 30, 2025

8.5/10

convenient central stay

efficient storageimmediate access

the location provided immediate access to attractions. reception staff efficiently stored luggage all day after checkout. these services allowed us to explore without baggage concerns. it was helpful, as we had a late flight.

climbing several flights of stairs proved difficult. this issue particularly affected those with mobility concerns.

Service

9/10

reception personnel were helpful! they provided luggage storage post-checkout. staff promptly printed boarding passes at no extra charge. the staff addressed requests quickly!

Dining

8/10

the hotel's proximity offered quick access to numerous eateries. various restaurants and cafes nearby provided diverse options. guests found convenient locations for meals and drinks, a great choice of dining!

0 Helpful

Naomi from United Kingdom

Single

standard double room

3 nights in November 2025

Reviewed:November 28, 2025

5/10

tiny roomterrible tv reception

I was frustrated! the room was tiny. It felt smaller than advertised. there was barely any space to move around, and i kept bumping into things. plus, the tv reception was terrible. The picture kept breaking up. the small sofa was also quite uncomfortable, made relaxing in the room difficult.

0 Helpful

Steve from United States

Single

Standard Double Room

3 nights in August 2025

Reviewed:August 31, 2025

8.7/10

Convenient stay

central locationfriendly staffnice qualitycomfortable bed

The location proved CENTRAL to everything i needed. I found the staff friendly and accommodating. The room had nice quality amenities for the price. The shower had good pressure, and the bed was comfortable.

The sink was a little small, it was a STRUGGLE to keep the water in.

Location

9/10

The hotel location is close to the shopping center, M & S Bank Arena, and Albert Dock area. The hotel is conveniently located near bars and restaurants so guests can enjoy the city amenities. Public transport is easily accessible.

Rooms

8/10

The room includes tea and coffee facilities. The room has a kettle, cups for coffee, and tea. The rooms are clean, and well maintained.

Service

9/10

The customer service was amazing, and the staff allowed for early check-in. Staff members are friendly and helpful. The reception staff is happy to help with luggage storage and printing boarding passes at no extra charge.

0 Helpful