Is there an outdoor heated swimming pool available during winter months?
14 November 2024
No, but there is a nice indoor whirlpool for guests to enjoy.
75 photos
Grand Hotel Zermatterhof, Zermatt
304US$
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Key details
About the Hotel
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Perfect
9.4
9.7
4.6
4.4
Loved by Grand Hotel Zermatterhof guests
"The welcome drink + horse drawn carriage were a nice touch!."
"The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day."
"The magical tone was set right away with a charming horse-drawn carriage transfer-an utterly whimsical touch that made us feel like we had stepped into a fairytale."
Iconic Location and Historical Significance
The Grand Hotel Zermatterhof is situated in Zermatt, Switzerland, with views directly overlooking the Matterhorn. Established in 1879, it has hosted renowned figures from various fields including royalty and Hollywood celebrities. The hotel stands as a testament to the region's mountaineering legacy and offers exclusive access to the alpine wonders surrounding it.
World-Class Dining Options
Dining at the Grand Hotel Zermatterhof includes sophisticated options such as Alpine Gourmet Prato Borni, which emphasizes fresh seasonal ingredients. Brasserie Lusi serves both international classics and highlights of French Brasserie cuisine. For fans of traditional Swiss fare, the Say Cheese! restaurant features fondue and raclette prepared with local cheese.
Wellness and Relaxation Facilities
Luxurious Accommodations
The Grand Hotel Zermatterhof offers a variety of accommodations, from spacious double rooms to luxurious suites. Many units provide stunning Matterhorn views, while select suites include fireplaces and balconies. Each room is equipped with personal ski lockers for convenience during the winter season.
Exclusive Transport and Pet-Friendly Services
The hotel provides transport options including a pickup service by horse-drawn carriage from the Zermatt station. Guests arriving by car can park in Täsch and take a shuttle to Zermatt. Additionally, the hotel accommodates small pets for an extra fee, ensuring co-travelers are welcomed.
Highlights
Location: Views overlooking the Matterhorn
Dining: Alpine Gourmet Prato Borni & Brasserie Lusi
Wellness: Vita Borni Alpine Spa with ice grotto
Accommodations: Spacious suites with fireplace
“From what I gathered, this hotel stands out for its dedication to exceptional service, notably featuring horse-drawn carriage arrivals and meticulous attention to detail. The Alpine Gourmet Prato Borni restaurant, a Michelin-starred establishment, enhances the experience, set against the stunning backdrop of the Matterhorn. In my opinion, this property delivers an authentically luxurious and memorable stay.”
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Select your room type
Grand Hotel Zermatterhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Deluxe
2 persons
325 sq. feet
2 Single beds
Shower
Coffee machine
room details
Classic Superior Double Room
2 persons
420 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite
2 persons
485 sq. feet
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite Matterhorn View
2 persons
485 sq. feet
2 Single beds
Shower
Coffee machine
room details
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Facilities
Grand Hotel Zermatterhof offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Grand Hotel Zermatterhof presents a delightful medley of dining experiences that celebrate local flavors and global influences. Guests can indulge in traditional Swiss dishes, explore classic French fare, and enjoy casual cheese-filled delights, all in settings that exude charm and warmth.
Alpine Gourmet Prato Borni
Local Swiss fine dining
Ambiance
A blend of traditional and modern elements with a romantic touch, perfect for intimate dinners.
Key Offerings
Signature dishes include local cheeses prepared in fondue and raclette, complemented by Valais dried meat platters. A sweet Toblerone fondue finishes the meal beautifully.
Reservation
Recommended.
Open daily from 19:00 to 22:00.
Saycheese!
Local Swiss casual dining
Ambiance
Traditional Swiss environment, ideal for casual gatherings and relaxed meals.
Key Offerings
Features a tempting selection of melted cheeses, perfect for fondue lovers. Ideal for a laid-back dining experience with friends or family.
Reservation
Recommended.
Open daily from 17:00 to 22:00.
Brasserie Lusi
French and international cuisine
Ambiance
Timeless French brasserie atmosphere that combines elegance with comfort.
Key Offerings
Showcases a menu featuring French classics alongside international highlights such as foie gras and fillet of Irish beef. An award-winning wine list enhances the dining experience.
Reservation
Recommended.
Open daily from 12:00 to 22:00.
Grand Hotel Zermatterhof Location
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.2
mi
Landmark
Gorner Gorge
5200 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.1
mi
Landmark
Sunnegga
1.5
mi
Landmark
Denner Partner
4200 ft
Theme Park
Forest Fun-Park Zermatt
4600 ft
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
4600 ft
Beach
Leisee
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.5
mi
Garden
Ricola Herb Garden
1.2
mi
Garden
Dossen Glacier Garden
1.9
mi
Landmark
Zmutt Glacier
1.7
mi
Bridge
Hangebrucke
1.9
mi
Landmark
Zmutt
1.7
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0
mi
Ski Area
Gornergrat
3.1
mi
Landmark
Kapelle Mutt
1.7
mi
Nearby
Museum
Matterhorn Museum
500 ft
Cemetery
Mountaineer's Cemetery
600 ft
Church
St Peter's English Church
800 ft
Bridge
Photopoint Kirchbrucke bridge
600 ft
Church
Parish Church of St. Mauritius
1200 ft
Bahnhofstrasse
Walk of Climb
200 ft
Stellisee 3920 Zermatt
Stellisee
700 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
700 ft
Hohbalmen
1700 ft
Castor Mountain
1700 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
400 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1200 ft
Murmeli Brunnen
1600 ft
Restaurants
saycheese
0 ft
Bahnhofstrasse 55 Grand Hotel Zermatterhof
Restaurant Stadel
100 ft
Bahnhofstrasse 45
Alpine Gourmet Prato Borni
400 ft
Bahnhofstrasse 55 3920 Zermatt
Edward's Bar-Cafe
200 ft
Hotel Monte Rosa 3920 Zermatt
Pizzeria Ristorante Molino
500 ft
Bahnhofstrasse 52 3920 Zermatt
Gee's
300 ft
70 Bahnhofstrasse
helvetia
200 ft
Bahnhofstrasse 72
Le Gitan Grill
400 ft
Bahnhofstrasse 64
1818 Eat & Drink
300 ft
84 Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Matterhorn Museum
2 minutes' walk
An insightful portrayal of Zermatt's history and culture, featuring exhibitions on the Matterhorn and local mountaineering.
Mountaineer's Cemetery
2 minutes' walk
A somber yet beautiful site honoring climbers lost on the Matterhorn, offering a serene atmosphere just steps from the hotel.
Photopoint Kirchbrucke bridge
5 minutes' walk
Iconic spot for stunning photos of the Matterhorn. Perfect for capturing breathtaking memories in the heart of Zermatt.
Gorner Gorge
5 minutes' drive
A natural wonder featuring dramatic cliffs and picturesque trails. Guided tours available to enhance the experience.
Restaurant Stadel
1 minute' walk
Charming Swiss cuisine with local flavor. Offers seasonal dishes and a warm ambiance. Perfect for casual dining.
Edward's Bar-Cafe
1 minute' walk
A vibrant bar with live music events and a relaxed vibe. Ideal for winding down after a day of exploring.
Pizzeria Ristorante Molino
2 minutes' walk
Italian dining with a lively atmosphere. Known for delicious pizzas and pasta; family-friendly with a cozy setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Reviews and Ratings
Feedback about Grand Hotel Zermatterhof from previous guests about their experience.
Pros
Excellent staff
Breakfast pianist
Horse and carriage
Cons
Uncomfortable pillows
Guest reviewsOpen reviewsQuestions of the users
About Grand Hotel Zermatterhof
Are there accommodations designed for guests with accessibility needs?
20 November 2024
Yes, accessible rooms are available for guests.
What options are there for a family of four, including two children aged 5 and 7?
26 November 2024
Connecting rooms are recommended for families. It's best to contact the reservations team for details.
Do the guest rooms include air conditioning for warmer climates?
2 December 2024
Unfortunately, most hotels in Zermatt do not feature air conditioning, as nights are usually quite cool.
Are the on-site dining and spa facilities currently operational?
10 December 2024
Yes, both the restaurant and spa are available for guests.
What are the dimensions of the hotel pool?
17 January 2025
The pool measures 8 by 15 meters.
Are there chalet suites with views of the Matterhorn?
25 January 2025
Yes, there are two different chalet suites, one offering a stunning Matterhorn view.
Is there a private taxi service available to and from the parking garage?
9 February 2025
While private taxi services are not provided, complimentary electric car transfers are available from Zermatt train station during check-in and check-out.
Where should I park my car when visiting, and is there shuttle service to the hotel?
18 February 2025
Guests can park in Täsch at the Matterhorn Terminal or private garages, which offer a shuttle service to Zermatt. A 20-minute shuttle train also operates frequently.
Is there assistance for booking a ski school nearby?
24 March 2025
Yes, there are several ski schools in Zermatt, and the concierge can assist with bookings.
Is there a shuttle service from the hotel to the ski lifts?
30 March 2025
There is no shuttle service to the ski lifts, but taxis can be arranged by the concierge.
Is the pool area located within the hotel, and how does the water type compare?
4 April 2025
Yes, the pool is located indoors within the hotel and uses freshwater.
Are pets, specifically cats, allowed at the hotel?
10 April 2025
Yes, pets are permitted for a fee of CHF 35 per night.
Is there any sort of babysitting service available for guests?
15 April 2025
There is no babysitting service, but the concierge can assist with other family needs.
Is Zermatt accessible for parking, or is there a car-free policy?
22 April 2025
Zermatt is indeed car-free. Guests must park in Täsch and take the shuttle train or a taxi to reach the hotel.Next best alternative
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