Grand Hotel Zermatterhof Business photoGrand Hotel Zermatterhof Exterior photoGrand Hotel Zermatterhof Restaurant photo

Grand Hotel Zermatterhof, Zermatt

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From$1,038 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 55, Zermatt, 3920
-
Steps from the Matterhorn Museum
Perfect
9.4
9.7
/10
4.7
4.4
/5

5-star luxury mountain escape in Zermatt

Iconic Location and Historical Significance

The Grand Hotel Zermatterhof is situated in Zermatt, Switzerland, with views directly overlooking the Matterhorn. Established in 1879, it has hosted renowned figures from various fields including royalty and Hollywood celebrities. The hotel stands as a testament to the region's mountaineering legacy and offers exclusive access to the alpine wonders surrounding it.

World-Class Dining Options

Dining at the Grand Hotel Zermatterhof includes sophisticated options such as Alpine Gourmet Prato Borni, which emphasizes fresh seasonal ingredients. Brasserie Lusi serves both international classics and highlights of French Brasserie cuisine. For fans of traditional Swiss fare, the Say Cheese! restaurant features fondue and raclette prepared with local cheese.

Wellness and Relaxation Facilities

Vita Borni Alpine Spa provides a comprehensive wellness experience, featuring a swimming pool, jacuzzi, sauna, and ice grotto. Signature spa products are sourced from the Matterhorn and local Alpine plants, contributing to rejuvenating treatments. The hotel also offers personal training sessions and relaxation areas for a holistic approach to wellness.

Luxurious Accommodations

The Grand Hotel Zermatterhof offers a variety of accommodations, from spacious double rooms to luxurious suites. Many units provide stunning Matterhorn views, while select suites include fireplaces and balconies. Each room is equipped with personal ski lockers for convenience during the winter season.

Exclusive Transport and Pet-Friendly Services

The hotel provides transport options including a pickup service by horse-drawn carriage from the Zermatt station. Guests arriving by car can park in Täsch and take a shuttle to Zermatt. Additionally, the hotel accommodates small pets for an extra fee, ensuring co-travelers are welcomed.

Highlights

Location: Views overlooking the Matterhorn

Dining: Alpine Gourmet Prato Borni & Brasserie Lusi

Wellness: Vita Borni Alpine Spa with ice grotto

Accommodations: Spacious suites with fireplace

“From what I gathered, this hotel stands out for its dedication to exceptional service, notably featuring horse-drawn carriage arrivals and meticulous attention to detail. The Alpine Gourmet Prato Borni restaurant, a Michelin-starred establishment, enhances the experience, set against the stunning backdrop of the Matterhorn. In my opinion, this property delivers an authentically luxurious and memorable stay.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Grand Hotel Zermatterhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Double Room Deluxe
    2 persons
    30 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Superior Double Room
    2 persons
    39 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Junior Suite
    2 persons
    45 sq. feet
    2 Single beds
    Balcony
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Grand Hotel Zermatterhof offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Grand Hotel Zermatterhof presents a delightful medley of dining experiences that celebrate local flavors and global influences. Guests can indulge in traditional Swiss dishes, explore classic French fare, and enjoy casual cheese-filled delights, all in settings that exude charm and warmth.
  • Alpine Gourmet Prato Borni

    Local Swiss fine dining
    Ambiance
    A blend of traditional and modern elements with a romantic touch, perfect for intimate dinners.
    Key Offerings
    Signature dishes include local cheeses prepared in fondue and raclette, complemented by Valais dried meat platters. A sweet Toblerone fondue finishes the meal beautifully.
    Reservation
    Recommended.
    Open daily from 19:00 to 22:00.
  • Saycheese!

    Local Swiss casual dining
    Ambiance
    Traditional Swiss environment, ideal for casual gatherings and relaxed meals.
    Key Offerings
    Features a tempting selection of melted cheeses, perfect for fondue lovers. Ideal for a laid-back dining experience with friends or family.
    Reservation
    Recommended.
    Open daily from 17:00 to 22:00.
  • Brasserie Lusi

    French and international cuisine
    Ambiance
    Timeless French brasserie atmosphere that combines elegance with comfort.
    Key Offerings
    Showcases a menu featuring French classics alongside international highlights such as foie gras and fillet of Irish beef. An award-winning wine list enhances the dining experience.
    Reservation
    Recommended.
    Open daily from 12:00 to 22:00.

Grand Hotel Zermatterhof Location

Bahnhofstrasse 55, Zermatt, 3920
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
2 minutes' walk
An insightful portrayal of Zermatt's history and culture, featuring exhibitions on the Matterhorn and local mountaineering.
Mountaineer's Cemetery
Mountaineer's Cemetery
2 minutes' walk
A somber yet beautiful site honoring climbers lost on the Matterhorn, offering a serene atmosphere just steps from the hotel.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
5 minutes' walk
Iconic spot for stunning photos of the Matterhorn. Perfect for capturing breathtaking memories in the heart of Zermatt.
Gorner Gorge
Gorner Gorge
5 minutes' drive
A natural wonder featuring dramatic cliffs and picturesque trails. Guided tours available to enhance the experience.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
17 minutes' walk
An adventure park filled with ropes courses and zip lines, great for thrill-seekers. Equipment rentals available onsite.
Hiking around Riffelsee
35 minutes' walk
Relaxing hiking trails with stunning views of the Matterhorn, ideal for nature lovers and available year-round.
Saycheese
1 minute' walk
Cozy atmosphere with a focus on Swiss cheese specialties. Fondue and raclette are must-tries; reservations recommended.
Restaurant Stadel
1 minute' walk
Charming Swiss cuisine with local flavor. Offers seasonal dishes and a warm ambiance. Perfect for casual dining.
Edward's Bar-Cafe
1 minute' walk
A vibrant bar with live music events and a relaxed vibe. Ideal for winding down after a day of exploring.
Pizzeria Ristorante Molino
2 minutes' walk
Italian dining with a lively atmosphere. Known for delicious pizzas and pasta; family-friendly with a cozy setting.
Getting around
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 8 min  ·  2000 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66

Reviews and Ratings

Feedback about Grand Hotel Zermatterhof from previous guests about their experience.
Review score
Based on 128 verified reviews
9.3 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.4/10
Free WiFi
10.0/10
Location
9.9/10
Paid Wi-Fi
10.0/10
Staff
9.6/10
Value for money
8.7/10
Pros
Excellent staff
Breakfast pianist
Horse and carriage
Cons
Uncomfortable pillows
Guest reviews
based on 281 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Grand Hotel Zermatterhof
Is there an outdoor heated swimming pool available during winter months?
14 November 2024
No, but there is a nice indoor whirlpool for guests to enjoy.
Are there accommodations designed for guests with accessibility needs?
20 November 2024
Yes, accessible rooms are available for guests.
What options are there for a family of four, including two children aged 5 and 7?
26 November 2024
Connecting rooms are recommended for families. It's best to contact the reservations team for details.
Do the guest rooms include air conditioning for warmer climates?
2 December 2024
Unfortunately, most hotels in Zermatt do not feature air conditioning, as nights are usually quite cool.
Are the on-site dining and spa facilities currently operational?
10 December 2024
Yes, both the restaurant and spa are available for guests.
What are the dimensions of the hotel pool?
17 January 2025
The pool measures 8 by 15 meters.
Are there chalet suites with views of the Matterhorn?
25 January 2025
Yes, there are two different chalet suites, one offering a stunning Matterhorn view.
Is there a private taxi service available to and from the parking garage?
9 February 2025
While private taxi services are not provided, complimentary electric car transfers are available from Zermatt train station during check-in and check-out.
Where should I park my car when visiting, and is there shuttle service to the hotel?
18 February 2025
Guests can park in Täsch at the Matterhorn Terminal or private garages, which offer a shuttle service to Zermatt. A 20-minute shuttle train also operates frequently.
Is there assistance for booking a ski school nearby?
24 March 2025
Yes, there are several ski schools in Zermatt, and the concierge can assist with bookings.
Is there a shuttle service from the hotel to the ski lifts?
30 March 2025
There is no shuttle service to the ski lifts, but taxis can be arranged by the concierge.
Is the pool area located within the hotel, and how does the water type compare?
4 April 2025
Yes, the pool is located indoors within the hotel and uses freshwater.
Are pets, specifically cats, allowed at the hotel?
10 April 2025
Yes, pets are permitted for a fee of CHF 35 per night.
Is there any sort of babysitting service available for guests?
15 April 2025
There is no babysitting service, but the concierge can assist with other family needs.
Is Zermatt accessible for parking, or is there a car-free policy?
22 April 2025
Zermatt is indeed car-free. Guests must park in Täsch and take the shuttle train or a taxi to reach the hotel.

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