Is there an outdoor heated swimming pool available during winter months?
14 November 2024
No, but there is a nice indoor whirlpool for guests to enjoy.
75 photos
Grand Hotel Zermatterhof, Zermatt
1015US$
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Key details
About the Hotel
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
- Steps from the Matterhorn Museum
Perfect
9.3
9.7
4.3
Loved by guests
"The welcome drink + horse drawn carriage were a nice touch!."
"The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day."
"The magical tone was set right away with a charming horse-drawn carriage transfer-an utterly whimsical touch that made us feel like we had stepped into a fairytale."
History and Prestige
Grand Hotel Zermatterhof, with
Luxurious Rooms and Suites
Accommodations at Grand Hotel Zermatterhof include
Culinary Experiences
Dining options include
Wellness and Relaxation
The hotel hosts the
Exclusive Guest Services
Grand Hotel Zermatterhof enhances guest arrival with
Highlights
Location: Nestled in Zermatt with views of the Matterhorn
Rooms: Spacious double rooms and luxurious suites
Culinary: Brasserie Lusi and Alpine Gourmet Prato Borni
Wellness: Vita Borni Alpine Spa with Matterhorn views
Services: Horse-drawn carriage collection from station
Pet-Friendly: Small pets allowed for additional charge
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Deluxe
2 persons
30 m²
2 Single beds
Shower
Coffee machine
room details
Superior One-Bedroom Suite
2 persons
45 m²
2 Single beds
Shower
Coffee machine
room details
Corner One-Bedroom Suite Matterhorn View
2 persons
45 m²
2 Single beds
Mountain view
Shower
Coffee machine
room details
Chalet Suite Balcony
2 persons
60 m²
2 Single beds
Shower
Coffee machine
room details
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Tennis court
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Treatment room
- Body wraps
- Massage
- Pool with view
Room features
- Wi-Fi in rooms
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Grand Hotel Zermatterhof presents a delightful medley of dining experiences that celebrate local flavors and global influences. Guests can indulge in traditional Swiss dishes, explore classic French fare, and enjoy casual cheese-filled delights, all in settings that exude charm and warmth.
Alpine Gourmet Prato Borni
Local Swiss fine dining
Ambiance
A blend of traditional and modern elements with a romantic touch, perfect for intimate dinners.
Key Offerings
Signature dishes include local cheeses prepared in fondue and raclette, complemented by Valais dried meat platters. A sweet Toblerone fondue finishes the meal beautifully.
Reservation
Recommended.
Open daily from 19:00 to 22:00.
Saycheese!
Local Swiss casual dining
Ambiance
Traditional Swiss environment, ideal for casual gatherings and relaxed meals.
Key Offerings
Features a tempting selection of melted cheeses, perfect for fondue lovers. Ideal for a laid-back dining experience with friends or family.
Reservation
Recommended.
Open daily from 17:00 to 22:00.
Brasserie Lusi
French and international cuisine
Ambiance
Timeless French brasserie atmosphere that combines elegance with comfort.
Key Offerings
Showcases a menu featuring French classics alongside international highlights such as foie gras and fillet of Irish beef. An award-winning wine list enhances the dining experience.
Reservation
Recommended.
Open daily from 12:00 to 22:00.
Location
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 55,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.9
km
Landmark
Gorner Gorge
1.6
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.9
km
Landmark
Sunnegga
2.5
km
Landmark
Denner Partner
1.3
km
Theme Park
Forest Fun-Park Zermatt
1.4
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4
km
Beach
Leisee
2.1
km
Ski Area
Wolli park for beginners Sunnegga
2.4
km
Garden
Ricola Herb Garden
1.9
km
Garden
Dossen Glacier Garden
3.0
km
Landmark
Zmutt Glacier
2.8
km
Bridge
Hangebrucke
3.0
km
Landmark
Zmutt
2.7
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.2
km
Ski Area
Gornergrat
5.0
km
Landmark
Kapelle Mutt
2.7
km
Nearby
Museum
Matterhorn Museum
130 m
Cemetery
Mountaineer's Cemetery
160 m
Church
St Peter's English Church
220 m
Bridge
Photopoint Kirchbrucke bridge
170 m
Church
Parish Church of St. Mauritius
350 m
Bahnhofstrasse
Walk of Climb
40 m
Stellisee 3920 Zermatt
Stellisee
200 m
Hinterdorfstrasse 25
Hinterdorfstrasse
210 m
Hohbalmen
490 m
Castor Mountain
490 m
Triftbachstrasse 7
Bergfuhrerdenkmal
100 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
350 m
Murmeli Brunnen
460 m
Restaurants
saycheese
0 m
Bahnhofstrasse 55 Grand Hotel Zermatterhof
Restaurant Stadel
30 m
Bahnhofstrasse 45
Alpine Gourmet Prato Borni
120 m
Bahnhofstrasse 55 3920 Zermatt
Edward's Bar-Cafe
60 m
Hotel Monte Rosa 3920 Zermatt
Pizzeria Ristorante Molino
150 m
Bahnhofstrasse 52 3920 Zermatt
Gee's
70 m
70 Bahnhofstrasse
helvetia
60 m
Bahnhofstrasse 72
Le Gitan Grill
100 m
Bahnhofstrasse 64
1818 Eat & Drink
80 m
84 Bahnhofstrasse
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Questions of the users
About Grand Hotel Zermatterhof
Are there accommodations designed for guests with accessibility needs?
20 November 2024
Yes, accessible rooms are available for guests.
What options are there for a family of four, including two children aged 5 and 7?
26 November 2024
Connecting rooms are recommended for families. It's best to contact the reservations team for details.
Do the guest rooms include air conditioning for warmer climates?
2 December 2024
Unfortunately, most hotels in Zermatt do not feature air conditioning, as nights are usually quite cool.
Are the on-site dining and spa facilities currently operational?
10 December 2024
Yes, both the restaurant and spa are available for guests.
What are the dimensions of the hotel pool?
17 January 2025
The pool measures 8 by 15 meters.
Are there chalet suites with views of the Matterhorn?
25 January 2025
Yes, there are two different chalet suites, one offering a stunning Matterhorn view.
Is there a private taxi service available to and from the parking garage?
9 February 2025
While private taxi services are not provided, complimentary electric car transfers are available from Zermatt train station during check-in and check-out.
Where should I park my car when visiting, and is there shuttle service to the hotel?
18 February 2025
Guests can park in Täsch at the Matterhorn Terminal or private garages, which offer a shuttle service to Zermatt. A 20-minute shuttle train also operates frequently.
Is there assistance for booking a ski school nearby?
24 March 2025
Yes, there are several ski schools in Zermatt, and the concierge can assist with bookings.
Is there a shuttle service from the hotel to the ski lifts?
30 March 2025
There is no shuttle service to the ski lifts, but taxis can be arranged by the concierge.
Is the pool area located within the hotel, and how does the water type compare?
4 April 2025
Yes, the pool is located indoors within the hotel and uses freshwater.
Are pets, specifically cats, allowed at the hotel?
10 April 2025
Yes, pets are permitted for a fee of CHF 35 per night.
Is there any sort of babysitting service available for guests?
15 April 2025
There is no babysitting service, but the concierge can assist with other family needs.
Is Zermatt accessible for parking, or is there a car-free policy?
22 April 2025
Zermatt is indeed car-free. Guests must park in Täsch and take the shuttle train or a taxi to reach the hotel.