Hotel Butterfly, Zermatt ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920

Close to the Parish Church of St. Mauritius

Perfect

9.0

/10

4.5

Loved by Hotel Butterfly guests

Delicious breakfast
Helpful staff
Clean rooms
Central location

"The spa area was also nice and the hotel staff very friendly in breakfast and afternoon tea and cake time!"

Dimitrios from Switzerland

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"Loved that Zermatt is car free, so it made walking around enjoyable."

Donna H from United States

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"They also have an afternoon tea time, which was a great mid-afternoon snack."

115ddd

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Accommodations

Hotel Butterfly offers 65 rooms in three distinct categories, each accommodating between one to three guests. Many rooms provide balconies with mountain views, while the Apartments Butterfly include kitchenettes for additional convenience. The Chalet Butterfly combines traditional charm with modern comfort, situated centrally in Zermatt.

Dining

The hotel provides a rich breakfast buffet featuring a variety of hot and cold dishes, fruits, and muesli, allowing guests to start their day adequately prepared. Evening meals offer authentic Italian cuisine crafted by Chef Antonio, with seasonal ingredients and regional specialties. Afternoon tea time includes homemade cakes, pastries, and complimentary coffee or tea for hotel guests.

Packages

Hotel Butterfly presents unique seasonal offers, including the 'Butterfly Days for Explorers' package, which invites guests to explore Zermatt from May to October. During winter, guests can take advantage of the 'Butterfly Days for Snow Sport Enthusiasts' which includes a week of skiing with guided excursions and lunch included. These packages highlight the adventure opportunities in the surrounding alpine environment.

Location

Conveniently located in Zermatt, the hotel is just minutes away from the Bahnhofstrasse, with direct access to ski lifts and trails. Guests can also enjoy easy access to mountain hiking paths, and the Gornergrat Railways are reachable within about fifteen minutes. The setting provides spectacular views and numerous outdoor activity options.

Family-Friendly Features

The hotel welcomes families, offering spacious family rooms complete with sitting areas and modern amenities. Children can enjoy easy access to nearby parks and playgrounds as well as activities tailored for various age groups. The close proximity to nature fosters a safe and adventurous environment for family outings.

Highlights

Accommodations: 65 tastefully furnished rooms

Dining: rich breakfast buffet & authentic Italian cuisine

Packages: 'Butterfly Days for Explorers'

Location: direct access to ski lifts & Gornergrat Railways

“The location merits attention: a quiet corner in car-free Zermatt, mere steps from the Gornergratbahn. Afternoons bring complimentary tea, a particularly welcome touch. Staff go above and beyond, creating stays that feel notably personalized.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningAfternoon Indulgence

The complimentary afternoon tea and cakes were a highlight. It was a perfect way to unwind after a day out.

Emily Carter from United Kingdom

Review on

Spa & LeisureRelaxing Spa

The sauna was amazing. After skiing, it was the perfect way to relax and rejuvenate my muscles.

Hans Schmidt from Germany

Review on

BedroomComfortable slumber

The beds were very comfortable, and I slept soundly. Pillows were some of the best I've had in a hotel.

Theresa Smith from United States

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Select your room type

Hotel Butterfly offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room Balcony or Terrace

2 persons

220 sq. feet

2 Single beds

Shower

Heating

room details

Deluxe Room Balcony or Terrace

2 persons

270 sq. feet

2 Single beds

Shower

Heating

room details

Junior Suite Balcony

2 persons

305 sq. feet

2 Single beds

Heating

Balcony

room details

Economy Double Room

2 persons

175 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Hotel Butterfly offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Pets allowed
Security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Skiing
Hiking
Billiard tables

Guest Parking

Electric kettle

Services

Free shuttle service
Housekeeping
Laundry

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Business

Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room
Sauna
Turkish bath

Room features

Heating
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

Hotel Butterfly presents a delightful dining experience at its Butterfly Restaurant, where traditional Italian and European dishes meet a family-friendly atmosphere. Enjoy an inviting setting for breakfast, dinner, or high tea, ensuring meals cater to various dietary preferences, including vegetarian, vegan, and gluten-free options.

Butterfly

Italian and European

Ambiance

Family-friendly and traditional, featuring a warm and inviting interior that creates a cozy dining experience for all ages.

Key Offerings

A generous breakfast buffet, delightful high tea selections, and an extensive dinner menu that exemplifies the richness of Italian and European flavors, with options for vegetarian, vegan, and gluten-free diets.

Reservation

not needed

Breakfast from 7:00 AM to 11:30 AM and Dinner from 3:30 PM to 11:00 PM, seven days a week.

Hotel Butterfly Location

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920

Map view

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

4700 ft

Landmark

Gorner Gorge

1.2 mi

Landmark

Sunnegga

1.6 mi

Ski Area

Wolli park for beginners Sunnegga

1.3 mi

Theme Park

Forest Fun-Park Zermatt

4600 ft

Beach

Leisee

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.1 mi

Garden

Ricola Herb Garden

1.4 mi

Garden

Dossen Glacier Garden

2.0 mi

Landmark

Zmutt Glacier

1.8 mi

Landmark

Zmutt

1.8 mi

Bridge

Hangebrucke

2.0 mi

Landmark

Kapelle Mutt

1.8 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.2 mi

Landmark

Platthorn

2.2 mi

Nearby

Museum

Matterhorn Museum

1600 ft

Cemetery

Mountaineer's Cemetery

1800 ft

Church

St Peter's English Church

800 ft

Bridge

Photopoint Kirchbrucke bridge

1700 ft

Church

Parish Church of St. Mauritius

1800 ft

Bahnhofstrasse

Walk of Climb

1200 ft

Stellisee 3920 Zermatt

Stellisee

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1400 ft

Hohbalmen

800 ft

Castor Mountain

800 ft

Murmeli Brunnen

600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1800 ft

Denner Partner

1200 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1500 ft

Restaurants

McDonalds

400 ft

Bahnhofstrasse 12

Cup's Italian Coffee house

1100 ft

Kirchstrasse 44

Explore Zermatt

Nearby Attractions and Activities

Matterhorn Museum

6 minutes' walk

Local history and mountaineering exhibits await at this museum, showcasing Zermatt's rich alpine heritage. Family-friendly activities are available.

Kapelle Winkelmatten "Zur Heiligen Familie"

5 minutes' drive

This charming chapel features beautiful architecture and serene surroundings, perfect for a quiet moment or scenic photography.

Gorner Gorge

5 minutes' drive

Spectacular views and deep ravines make this natural wonder a must-see. Ideal for hiking and nature lovers, with well-maintained trails.

Forest Fun-Park Zermatt

17 minutes' walk

An exciting treetop adventure park, featuring zip lines and obstacle courses suitable for all skill levels. Reservations essential.

Yoga Classes

4 minutes' walk

Relax and rejuvenate with nearby yoga sessions offered in stunning Alpine settings. Drop-in classes available for beginners and experienced yogis.

Cup's Italian Coffee House

4 minutes' walk

Relaxed atmosphere serving Italian coffee and pastries, great for families. Signature dish: authentic tiramisu. Reservations not required.

McDonald's

2 minutes' walk

International fast food chain known for quick meals and familiar comforts. Perfect for a casual bite when on the go.

St Peter's English Church

5 minutes' walk

A site for reflection and music, hosting regular community events and concerts in a welcoming setting for all ages.

Photopoint Kirchbrucke Bridge

10 minutes' walk

A picturesque bridge offering stunning views of the Matterhorn, popular for photography enthusiasts and casual strollers alike.

Getting around

City Centre

Zermatt4 min · 1000 ft

Airports

Sion (SIR)116 min · 47.8 mi

Agno (LUG)243 min · 100.5 mi

Train

Zermatt railway station3 min · 700 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.2 mi

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Property information and rules

Check-in

from 15:00-22:30

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Butterfly provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Languages

English, German, Italian

Number of floors:

Number of rooms:

Former name

best western butterfly

Reviews and Ratings

Feedback about Hotel Butterfly from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Butterfly is conveniently located very close to the train station, making it easy to explore Zermatt. Guests appreciate the spacious rooms, some of which feature modern furnishings and beautiful balconies with mountain views - keep an eye out for the goats grazing nearby in June. Many also enjoy the included breakfast and afternoon tea, though some have mentioned occasional issues with odors from the bathroom.

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Review score

Based on 639 verified reviews

9.0/10

Perfect

96%

Recommend

Location

9.6/10

Comfort

9.3/10

Breakfast

8.5/10

Value for money

8.6/10

Pros

Helpful staff

Good location

Afternoon tea

Cons

Bad odor

Sebastian from Germany

Couple

Deluxe Room Balcony or Terrace

3 nights in November 2025

Reviewed:February 12, 2026

9.5/10

mountain escape success

ideal locationfree shuttleevening teaspacious room

the hotel's location was ideal, being very close to the train station. i appreciated the free shuttle service to the station as my luggage was heavy. the complimentary evening tea with freshly made cake was a treat. my room was spacious, and i found the bed very comfortable.

my room had a small bathroom.

Rooms

9/10

the beautiful room included a balcony that was adorned with flowers on the railing. inside , there was a rain shower and ample storage for luggage , very practical.

Location

10/10

this hotel sits just a short walk from local shops , placing guests in a central location. access to the train station is easy , thanks to the proximity , especially convenient for travelers.

0 Helpful

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Joe from United States

Family with children

Deluxe Room Balcony or Terrace

3 nights in November 2025

Reviewed:January 20, 2026

9.5/10

AMAZING stay!

close locationspacious bedroombig balconyfriendly staff

The location was super close to the train station and the main street. I had a big, spacious bedroom WITH a big balcony. It had beautiful views. Staff looked after us. Hotel staff were friendly. The breakfast was AMAZING!!!

The balcony was not that clean.

Dining

9/10

The hotel served afternoon tea. It featured homemade treats. Breakfast had rice. Kids enjoyed it.

Location

10/10

The hotel is near the main train station. The bus stop is nearby. This takes you to the Sunega or Matterhorn Glacier Paradise gondolas. Everything is close by.

Facilities

9/10

A sauna is available. There is a special room for luggage storage before check-in or after check-out. I found this facility very practical.

Service

10/10

The staff was helpful and always had a smile. Staff provided easy-to-understand directions. I especially thank Doraine. She is a lovely lady.

0 Helpful

joshua from canada

Single

classic double room balcony or terrace

3 nights in November 2025

Reviewed:December 18, 2025

9.3/10

a charming stay near the station!

train stationrelaxed morningsteam room

the hotel's proximity to the train station was convenient. checkout time at 11:00 allowed for a relaxed morning. i appreciated having that extra time to prepare for my departure.

the steam room was not functioning, disappointing. i was looking forward to using that amenity , but it was unavailable.

Location

10/10

the hotel is very close to the train station, a mere five-minute walk. its central location allows easy access to mountain transport and town amenities, which i found great.

Service

9/10

Staff were charming and always ready to assist with any request. they provided excellent service without any fuss.

Rooms

9/10

the room i stayed in had a spacious balcony. the room was clean and nicely furnished. i had a good night's sleep as the room was pretty quiet.

Facilities

9/10

the hotel offered afternoon coffee and cake, a really nice touch. breakfast was very good, with a nice variety of choices. it was great that i could store my luggage after checkout.

0 Helpful

Questions of the users

About Hotel Butterfly

Are there rooms in the hotel that come with a bathtub?

15 November 2024

Economy rooms are available exclusively with a shower.

Could you clarify the amenities in the room, such as the presence of an electric kettle, laundry facilities, and a safe? Also, how many towels are provided for two guests, and is there a supermarket close by?

22 December 2024

Each room is equipped with an electric kettle, laundry facilities, and a safe. Towels are provided for all guests, and there's a supermarket located just a 2-minute walk from the hotel.

Is there an option for half board meals or à la carte dining available for guests?

10 January 2025

Yes, the hotel's restaurant serves half board at CHF 35.00 per person per day (reservation required for the entire stay) as well as à la carte options.

I would like to know if there is a mirror located near the bed in the room.

5 February 2025

Yes, there is a mirror situated near the bed for convenience.

Can you provide information about the current skiing conditions in Zermatt and whether restaurants and shops are open?

18 March 2025

The ski slopes are currently open, but many restaurants are closed. Guests can only utilize hotel restaurants or opt for takeaway options.

Are pets, particularly dogs, permitted in the hotel?

29 April 2025

Yes, dogs are allowed for a fee of CHF 10.00 per day.

If I book a superior queen bedroom, will I be guaranteed a balcony with a mountain view?

12 May 2025

All rooms are guaranteed to have a balcony, and while all possess mountain views, not all offer a view of the Matterhorn.

What are the transportation options for getting from Täsch to Zermatt?

21 June 2025

Travelers can choose between a shuttle train or a taxi from Täsch to Zermatt. Parking is available at Matterhorn Terminal, where you can easily access both train and taxi services.

Can you tell me which types of rooms in the hotel have balconies?

3 July 2025

Family rooms and Superior Twin rooms feature balconies, and most Superior Queen rooms do as well.

Is there an elevator available within the hotel for easy access to the rooms?

25 August 2025

Yes, the hotel is equipped with an elevator for guest convenience.