Is it possible to request a baby cot during my stay?
10 November 2024
Baby cribs are available upon request before arrival.
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Four Points By Sheraton Surabaya, Pakuwon Indah, Surabaya
79US$
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
East Java
- Next to Pakuwon Mall
Perfect
9.2
9.9
4.8
Loved by guests
"The hotel located jointed to Surabaya biggest Shopping Mall."
"Direct access to Pakuwan Mall!"
"We were pleasantly surprised with a complimentary upgrade to the junior suite."
Rooms and Suites
Four Points by Sheraton Surabaya, Pakuwon Indah has 310 rooms and suites. Accommodations feature air conditioning, premium bedding, and laptop-friendly workspaces. Rooms include a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom with a shower. Suites have a living room and a separate bedroom. Some rooms have city views. Complimentary Wi-Fi and bathrobes are available in all rooms.
Onsite Dining Options
Djaman Doeloe Resto & Bar offers authentic Indonesian dishes in a rustic and contemporary setting. It follows state and local guidelines, including the use of face masks and gloves. The daily breakfast offers buffet, àlacarte or continental options. Monsoon is an outdoor rooftop that offers all-you-can-eat delights. The outdoor restaurant serves barbecue seafood and international cuisines with live music performance. Guests can savor a wide range of cocktails and Best Brew beers.
Leisure and Recreation
The hotel features an outdoor pool with three distinct areas, including one for families. Guests have access to a fitness center. Best Brews experience highlights delicious local beers. The property offers free bikes for guest use. Self Operating lift or a sloped entry in hotel swimming pools. Accessible Entrance to On-Site Pool.
Location and Transportation
Located in West Surabaya's city center and business district, the 4-star hotel is adjacent to Pakuwon Mall, the largest shopping center in Surabaya. Four Points By Sheraton Surabaya, Pakuwon Indah is 11 km from Gubeng and 25 km from Juanda International Airport. Landmarks nearby include Lenmarc Mall (2 km), The Oasis (1.5 km), and Ciputra Waterpark (5 km).
Hotel Services
Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with free private parking. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests can use convenient amenities such as complimentary wireless Internet access, concierge services, and onsite shopping. Accessible areas with accessible routes from public entrance. The hotel also features a television in a common area and a reception hall. Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system.
“This property stands out thanks to its direct access to Pakuwon Mall and family-oriented amenities, including dedicated kids' pools; the rooftop bar with live music also makes a statement. With its focus on authentic Indonesian cuisine and local craft beers, the hotel provides a genuine taste of Surabaya. A stay here promises both convenience and cultural immersion.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King
2 persons
38 m²
1 King-size bed
Shower
Bathtub
room details
Deluxe Guest Room 2 Single Beds
2 persons
25 m²
2 Single beds
Shower
Air conditioning
room details
Deluxe Guest room 1 King
2 persons
25 m²
1 King-size bed
Shower
Air conditioning
room details
Premium King Suite
2 persons
64 m²
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Toys
Spa & Leisure
- Outdoor swimming pool
- Live entertainment
- Night club
- BBQ facilities
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Four Points By Sheraton Surabaya, Pakuwon Indah offers a delightful array of dining experiences that fuse local Indonesian flavors with international culinary influences. Guests can relish both vibrant indoor settings and tranquil outdoor spaces, each designed to provide a warm and inviting atmosphere for breakfast and dinner.
Djaman Doeloe
Indonesian
Ambiance
Modern and inviting interior, perfect for savoring local dishes.
Key Offerings
Specializing in halal, vegan, gluten-free, and dairy-free options, Djaman Doeloe captures the essence of Indonesian culinary heritage with a contemporary twist. Signature dishes highlight the bounty of local ingredients, making each meal a celebration of flavor.
Reservation
Not needed.
Open daily from 06:00 - 22:00.
Monsoon
International buffet
Ambiance
Outdoor rooftop setting with an inviting atmosphere, ideal for enjoying meals while absorbing the surrounding views.
Key Offerings
Features an all-you-can-eat delight, providing guests with a diverse selection of dishes that change with the seasons. Diners can bask in the fresh air as the sun sets, making for a pleasant gathering place.
Reservation
Not needed.
Opening times not specified; check with hotel staff.
The Spirit of Old Surabaya
Local fusion
Ambiance
Charming interior that reflects the rich cultural heritage of Surabaya, creating a nostalgic dining experience.
Key Offerings
This restaurant and bar serves various Indonesian-inspired dishes, echoing traditional flavors in a contemporary setting. It's an ideal spot for those looking to indulge in the spirit of the local cuisine while enjoying a drink.
Reservation
Not needed.
Opening times not specified; check with hotel staff.
Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
East Java
Map view
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
East Java
City landmarks
Zoo
Surabaya Zoo
6.8
km
Mosque
Masjid Nasional Al-Akbar
6.8
km
Landmark
Lenmarc Mall
2.0
km
Mall
Pakuwon Mall
2.0
km
Landmark
Masjid Al Ghofur
740 m
Landmark
Masjid Al Mukhlishiin
800 m
Landmark
Pakuwon Mall Home Pro
840 m
Mosque
Masjid Al-Ghuroba'
840 m
Landmark
Al-Ghuroba'
840 m
Landmark
Vihara Dhamma Jaya
880 m
Church
Gereja Kristen Indonesia
910 m
Landmark
GKI Darmo Permai
920 m
Mosque
Masjid Al Hikmah Simpang Darmo Permai Selatan
950 m
Landmark
Masjid Al Hikmah
980 m
Landmark
Masjid Nurul Jannah
1.0
km
Mosque
Masjid Baitul Muttaqin
1.2
km
Event hall
The Oasis
1.7
km
Mosque
Masjid Daar Al-Mujahidin
1.3
km
Landmark
G Walk Night Market Surabaya
2.2
km
Bridge
Suroboyo Bridge
2.0
km
Church
Balai Sidang Jemaat Kristus
1.4
km
Landmark
Masjid Al Mujahidin
1.4
km
Landmark
Masjid Nurul Huda
1.4
km
Landmark
Masjid Badrussalam
1.4
km
Church
Alfa Omega church
1.4
km
Mosque
Masjid
1.5
km
Landmark
XXI
2.0
km
Nearby
Supermall Pakuwon Indah
130 m
Mall
Pakuwon Trade Center
250 m
Restaurants
Sakeyo
170 m
Jl. Puncak Indah Lontar 2 Pakuwon Mall
Shijima RAW
190 m
Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M
Pancious Pakuwon Mall
180 m
Jl. Raya Lontar no. 2 Sambikerep
Warung Koffie
270 m
Jl. Puncak Indah Lontar 2 Pakuwon Mall Lt.2
Hajime Ramen House
340 m
Pakuwon Mall Surabaya
Almaluna Bar and Resto
220 m
Jl. Puncak Indah Lontar No.2 Pakuwon Mall
Lao Pan
560 m
Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1
Pondok Nelayan
590 m
Jl. Raya Puncak Indah Lontar 2
Explore Surabaya
Nearby Attractions & Activities
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of Rp 154,880 per person per day.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
31
Number of rooms:
276
Questions of the users
About Four Points By Sheraton Surabaya, Pakuwon Indah
Are there family rooms that accommodate kids at this hotel?
12 December 2024
Yes, family rooms are available consisting of a parent room and a separate thematic room for one child. Booking the family room needs to be done directly with the hotel.
What is the average internet speed provided for guests?
5 January 2025
Internet access is available at speeds of up to 32 MBPS for hotel guests.
Are connecting rooms available for families or groups traveling together?
20 February 2025
Connecting rooms are offered, subject to availability at check-in. Options include configurations like a Premium Deluxe King connected to a Twin room.
What is the cost for breakfast at the hotel?
17 March 2025
The price for breakfast is IDR 288,000 per person on weekends and IDR 268,000 per person on weekdays.
Is it possible to add an extra bed for additional comfort?
22 April 2025
Extra beds can be arranged in rooms starting from the Premium Deluxe category, with an additional charge of IDR 500,000 per night, including breakfast.
Can non-guests access the hotel swimming pool for the day?
15 May 2025
The outdoor lagoon swimming pool is only accessible for in-house guests.
Are there designated smoking rooms available?
30 June 2025
Smoking rooms are available in all room categories upon request prior to check-in.
Is the hotel pet-friendly for guests traveling with animals?
25 July 2025
Currently, pets are not allowed within the hotel premises.
What are the available dining options at the hotel?
18 August 2025
Guests can enjoy authentic local cuisine at Djaman Doeloe Resto & Bar or relax with cocktails at the Soirée Rooftop Bar, which features stunning views of the city.Next best alternative
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