721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
-
Next to the Inner Harbour
Great
8.9
9.1
/10
4.2
4.4
/5
Loved by Fairmont Empress Hotel guests
Fine grounds
Comfortable bed
Rejuvenating spa
Iconic bar
Peaceful lounge
Great music
"The location was ideal for walking to museums, restaurants and shopping."
Chelsea S from Japan
read full review
"Loved the location so central to everything. Beautiful view across from the waterfront."
Patty from Canada
read full review
"I loved the room's high ceiling and ornate trim/furniture."
Julia from United States
read full review
Location
Fairmont Empress is located just steps from downtown Victoria, offering stunning views over the Inner Harbour. The hotel is easily accessible, with options such as Harbour Air float plane service and Helijet for direct travel. Guests can explore nearby cultural and historical sites, including the British Columbia Parliament Buildings.
Accommodations
Fairmont Empress boasts 431 well-appointed guest rooms and luxury suites with spa-like amenities. Every room includes modern decor, high-quality furnishings, and captivating views of the city or Inner Harbour. The Fairmont Gold experience provides exclusive lounge access and personalized services.
Dining
Dining options at Fairmont Empress include Q at the Empress, featuring seasonally inspired Pacific Northwest cuisine. The hotel offers a grand tradition of Afternoon Tea, serving freshly baked scones and an assortment of teas. Guests can also enjoy Sunset Sips, which pairs crafted cocktails with a unique social experience.
Wellness
Fairmont Spa at Fairmont Empress is a full-service wellness retreat dedicated to holistic wellbeing. The spa offers treatments inspired by the natural elements of Vancouver Island and includes amenities such as a steam room and mineral bath whirlpool. Guests can also make use of the health club and indoor heated swimming pool.
Family-Friendly Amenities
Fairmont Empress welcomes families with special offerings like the 'Kids Rule the Castle' package. This includes spacious accommodations, daily breakfast, and family-oriented activities. The hotel also provides amenities such as cribs and high chairs to make stays convenient for parents.
Highlights
Location: Steps from downtown Victoria
Accommodations: Fairmont Gold experience for exclusive amenities
Dining: Q at the Empress for Pacific Northwest cuisine
Wellness: Fairmont Spa, mineral bath whirlpool
Family-Friendly: 'Kids Rule the Castle' package
“This historic landmark presents both iconic charm and up-to-date luxury, plus exclusive Fairmont Gold perks for an elevated experience. The location is ideal to explore Victoria's cultural sites, but open drug use nearby may be a concern; that said, the exceptional service and recent renovations could make for a memorable stay.”
James DavidEditor-in-Chief at Tohotel
View all
Select your room type
Fairmont Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One Bedroom King Suite Harbour View
2 persons
550 sq. feet
1 King-size bed
Coffee machine
room details
Junior Suite City View 1 King
2 persons
410 sq. feet
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
Executive Suite City View 1 King
2 persons
410 sq. feet
1 King-size bed
Coffee machine
Heating
room details
One Bedroom Suite City View 1 King
2 persons
455 sq. feet
1 King-size bed and 1 Sofa bed
Coffee machine
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Fairmont Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Children's pool
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
At the Fairmont Empress Hotel, dining is a celebration of the Pacific Northwest's rich bounty. Q at The Empress and the elegant Lobby Lounge each offer distinctive culinary experiences, infused with local flavors and sophisticated ambiance that invite guests to savor every moment.
Q at The Empress
American, inspired by local ingredients
Ambiance
A refined setting that marries elegance with a modern touch, perfect for immersing in the island's culinary narrative.
Key Offerings
Signature dishes include inventive bites such as avocado toast and egg white frittata featuring local mushrooms and vegetables, complemented by exceptional service and the freshest ingredients.
Reservation
Recommended.
Open for all-day dining; hours vary.
Lobby Lounge
Light bites and cocktails with a turn-of-the-century flair
Ambiance
An airy space that channels elegance and offers soothing live classical piano music, creating a serene atmosphere for relaxation.
Key Offerings
Indulge in thoughtfully crafted cocktails served with exquisite accompaniments like gold-dusted macarons and honey pearl-topped strawberries, perfect for sharing over conversations.
Reservation
Not required.
Open for light snacks and drinks; hours vary.
Fairmont Empress Hotel Location
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
Map view
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
City landmarks
Park
Beacon Hill Park
5100 ft
Castle
Craigdarroch Castle
1.4
mi
Park
Fisherman's Wharf Park
4600 ft
Museum
Helmcken House
2100 ft
Stadium
Save-On-Foods Memorial Centre
5100 ft
Landmark
The Maritime Museum of British Columbia
3500 ft
Landmark
Chinatown
3300 ft
Church
St Andrew's Cathedral
2700 ft
Landmark
Craigflower Manor and Schoolhouse
4900 ft
Public Building
Victoria City Hall
3500 ft
Landmark
Black Ball Ferry Line
2400 ft
Landmark
Old Town
2100 ft
Landmark
Terry Fox Statue
5000 ft
Landmark
Fan Tan Alley
3100 ft
Church
Christ Church Cathedral
3000 ft
Library
Greater Victoria Public Library
2700 ft
Garden
Government House
1.5
mi
Landmark
Point Ellice House
1.5
mi
Nearby
Museum
Royal BC Museum
1300 ft
Public Building
British Columbia Parliament Buildings
1100 ft
Victoria
Inner Harbour
500 ft
Museum
Miniature World
1000 ft
Zoo
Victoria Bug Zoo
1200 ft
Victoria
Government Street
1100 ft
Square
Bastion Square
1700 ft
Shopping Area
The Bay Centre
1800 ft
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
1900 ft
Gallery
Bateman Foundation Gallery of Nature
1200 ft
Government Street and Belleville Street
Emily Carr Statue
500 ft
1002 Wharf St
Old Victoria Custom House
1200 ft
Restaurants
Q at The Empress
100 ft
721 Government St The Fairmont Empress
The Tea Lobby
100 ft
721 Government St
Milestones
600 ft
812 Wharf St
The Old Spaghetti Factory
1100 ft
703 Douglas Street
Bartholomew's English-Style Pub
1300 ft
777 Douglas St Entrance on Humboldt Street
Steamship Grill & Bar
1100 ft
470 Belleville Street
Browns Socialhouse
1200 ft
809 Douglas St
Milano
800 ft
817 Government St
The Courtney Room
1100 ft
619 Courtney Street
Explore Victoria
Local Discoveries
Top Attractions
Activities
Dining
Entertainment
Royal BC Museum
5 minutes' walk
A renowned cultural institution showcasing British Columbia's natural and human history, featuring engaging exhibits.
British Columbia Parliament Buildings
4 minutes' walk
Historic architecture and magnificent grounds; guided tours available to delve into the province's political heritage.
Beacon Hill Park
19 minutes' walk
A sprawling urban park with gardens, walking trails, and the iconic Beacon Hill Children's Farm; perfect for picnics.
Fisherman's Wharf Park
17 minutes' walk
Colorful floating homes and eateries; enjoy seals, artisan shops, and vibrant waterfront views in a fun atmosphere.
Kayaking Tours
5 minutes' drive
Guided kayaking tours explore local marine life and stunning coastlines; rentals available for independent adventurers.
Yoga at Beacon Hill Park
19 minutes' walk
Outdoor yoga offers serene surroundings; classes cater to various skill levels in a peaceful, natural setting.
Q at The Empress
1 minute' walk
An elegant dining experience focusing on Pacific Northwest cuisine with a seasonal menu; afternoon tea available.
Milestones
3 minutes' walk
Contemporary dining with a diverse menu; signature dishes include wood-fired pizzas and gourmet salads in a lively vibe.
The Maritime Museum of British Columbia
13 minutes' walk
Fascinating exhibits on local maritime history; family-friendly activities and occasional special events enrich visits.
St Andrew's Cathedral
11 minutes' walk
A stunning Gothic revival church featuring beautiful stained glass; often hosts concerts and community events.
Getting around
City Centre
Victoria10 min
·
2700 ft
Airports
Victoria Inner Harbour Airport (YWH)6 min
·
1700 ft
Victoria International Airport (YYJ)40 min
·
16.4
mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 35 per day.
Feedback about Fairmont Empress Hotel from previous guests about their experience.
Review score
Based on 1371 verified reviews
9.0/10
Perfect
88%
Recommend
Breakfast
10.0/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
9.3/10
Location
9.8/10
Paid Wi-Fi
7.5/10
Staff
9.2/10
Value for money
8.0/10
Pros
Comfortable beds
Historic hotel
Friendly staff
Cons
Small room
Poor view
Guest reviews
based on 5060 reviews
4/5
based on 1303 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Fairmont Empress Hotel
Are the room rates displayed in Canadian Dollars or US Dollars?
12 December 2023
Room rates are quoted in Canadian Dollars (CAD).
Can I find rooms with kitchenettes or microwaves at Fairmont Empress?
20 November 2023
One suite, the Governor General Suite, features a kitchenette. Additionally, while one room has a microwave, others can request one based on availability.
Is it possible to book adjoining rooms for my family, as we need at least three beds?
15 September 2023
Adjoining rooms are available by reserving a Fairmont King and a Deluxe with two Queen beds. Advance notice during booking will help confirm availability.
What can you tell me about the spa services offered at Fairmont Empress?
22 October 2023
For detailed information and bookings regarding spa services, please visit the Willow Stream Spa website.
What perks come with a reservation for a Fairmont Gold room?
5 January 2024
A reservation for a Fairmont Gold room includes complimentary breakfast for two, evening appetizers, access to a private lounge, and personalized concierge services, creating a hotel-within-a-hotel experience.
Are cats allowed to stay at the hotel?
14 November 2023
Yes, cats are allowed. However, they cannot be left unattended in the room and are restricted from dining or spa areas.
Are the hotel's amenities, including the pool and spa, currently operational?
30 October 2023
Yes, the amenities are open, though the Willow Stream Spa currently operates Wednesday through Sunday.
Is there parking available at the hotel, and is it complimentary?
18 October 2023
Parking is available at a cost of $33.00 per night, as the hotel does not offer complimentary parking.
What's the difference between a city view room and a Fairmont city view room?
25 November 2023
There is no difference between the two room types; they are essentially the same.
Is breakfast included in the room rate for my stay?
18 December 2023
The standard room rate does not include breakfast, which can be ordered a la carte.
At what time does breakfast begin at Fairmont Empress?
23 February 2024
Breakfast service starts daily at 6:30 AM in Restaurant Q or through In-Room Dining.