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12 December 2023
Room rates are quoted in Canadian Dollars (CAD).
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Fairmont Empress Hotel, Victoria
139US$
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Key details
About the Hotel
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
- Next to the Inner Harbour
Great
8.9
9.1
4.3
4.4
Loved by Fairmont Empress Hotel guests
"The location was ideal for walking to museums, restaurants and shopping."
"Loved the location so central to everything. Beautiful view across from the waterfront."
"I loved the room's high ceiling and ornate trim/furniture."
Location
Fairmont Empress is situated steps from Victoria's bustling downtown and commands stunning views over the Inner Harbour. The hotel's location makes it easy for guests to explore local attractions, including the British Columbia Parliament Buildings. Travel to Victoria is convenient with Harbourside ferries, Helijet service, and nearby Victoria International Airport.
Accommodations
The hotel offers 431 guest rooms and suites, each with luxurious amenities and unique views over the Inner Harbour, the city, or the courtyard. The newly renovated Fairmont Gold rooms provide an elevated experience with private lounge access, delivering daily breakfast and evening canapés. Notable room options include family-friendly accommodations with cribs and kids' amenities readily available.
Dining
On-site dining at Fairmont Empress includes
Wellness
Fairmont Empress boasts
Kid-Friendly Offerings
Families can take advantage of the
Highlights
Location: Just steps from downtown
Rooms: 431 guest rooms with harbor views
Dining: Q at the Empress featuring local cuisine
Wellness: Fairmont Spa with extensive treatment options
Kid-Friendly: 'Kids Rule the Castle' package
Event Space: Over 18,000 square feet for meetings
“This historic landmark presents both iconic charm and up-to-date luxury, plus exclusive Fairmont Gold perks for an elevated experience. The location is ideal to explore Victoria's cultural sites, but open drug use nearby may be a concern; that said, the exceptional service and recent renovations could make for a memorable stay.”
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Select your room type
Fairmont Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite City View 1 King
2 persons
410 sq. feet
1 King-size bed and 1 Sofa bed
City view
Coffee machine
Heating
room details
Executive Suite City View 1 King
2 persons
410 sq. feet
1 King-size bed
City view
Coffee machine
Heating
room details
One Bedroom Suite City View 1 King
2 persons
455 sq. feet
1 King-size bed and 1 Sofa bed
City view
Coffee machine
Heating
room details
Fairmont Gold One Bedroom Suite City View 1 King
2 persons
420 sq. feet
1 King-size bed
City view
Coffee machine
Heating
room details
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Price and Room Availability Calendar
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Facilities
Fairmont Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At the Fairmont Empress Hotel, dining is a celebration of the Pacific Northwest's rich bounty. Q at The Empress and the elegant Lobby Lounge each offer distinctive culinary experiences, infused with local flavors and sophisticated ambiance that invite guests to savor every moment.
Q at The Empress
American, inspired by local ingredients
Ambiance
A refined setting that marries elegance with a modern touch, perfect for immersing in the island's culinary narrative.
Key Offerings
Signature dishes include inventive bites such as avocado toast and egg white frittata featuring local mushrooms and vegetables, complemented by exceptional service and the freshest ingredients.
Reservation
Recommended.
Open for all-day dining; hours vary.
Lobby Lounge
Light bites and cocktails with a turn-of-the-century flair
Ambiance
An airy space that channels elegance and offers soothing live classical piano music, creating a serene atmosphere for relaxation.
Key Offerings
Indulge in thoughtfully crafted cocktails served with exquisite accompaniments like gold-dusted macarons and honey pearl-topped strawberries, perfect for sharing over conversations.
Reservation
Not required.
Open for light snacks and drinks; hours vary.
Fairmont Empress Hotel Location
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
Map view
721 Government Street,
Victoria,
Canada,
V8W 1W5,
British Columbia
City landmarks
Park
Beacon Hill Park
5100 ft
Castle
Craigdarroch Castle
1.4
mi
Park
Fisherman's Wharf Park
4600 ft
Museum
Helmcken House
2100 ft
Stadium
Save-On-Foods Memorial Centre
5100 ft
Landmark
The Maritime Museum of British Columbia
3500 ft
Landmark
Chinatown
3300 ft
Church
St Andrew's Cathedral
2700 ft
Landmark
Craigflower Manor and Schoolhouse
4900 ft
Public Building
Victoria City Hall
3500 ft
Landmark
Black Ball Ferry Line
2400 ft
Landmark
Old Town
2100 ft
Landmark
Terry Fox Statue
5000 ft
Landmark
Fan Tan Alley
3100 ft
Church
Christ Church Cathedral
3000 ft
Garden
Government House
1.5
mi
Museum
Emily Carr House
3000 ft
Landmark
Point Ellice House
1.5
mi
Nearby
Museum
Royal BC Museum
1300 ft
Public Building
British Columbia Parliament Buildings
1100 ft
Victoria
Inner Harbour
500 ft
Museum
Miniature World
1000 ft
Zoo
Victoria Bug Zoo
1200 ft
Victoria
Government Street
1100 ft
Square
Bastion Square
1700 ft
Shopping Area
The Bay Centre
1800 ft
St-Ann's Academy Office 835 Humboldt St 2nd Floor
St. Ann's Academy National Historic Site
1900 ft
Gallery
Bateman Foundation Gallery of Nature
1200 ft
Government Street and Belleville Street
Emily Carr Statue
500 ft
Victoria
Wharf Street
1700 ft
Restaurants
Q at The Empress
100 ft
721 Government St The Fairmont Empress
The Tea Lobby
100 ft
721 Government St
Milestones
600 ft
812 Wharf St
The Old Spaghetti Factory
1100 ft
703 Douglas Street
Bartholomew's English-Style Pub
1300 ft
777 Douglas St Entrance on Humboldt Street
Steamship Grill & Bar
1100 ft
470 Belleville Street
Browns Socialhouse
1200 ft
809 Douglas St
Milano
800 ft
817 Government St
The Courtney Room
1100 ft
619 Courtney Street
Explore Victoria
Local Discoveries
Royal BC Museum
5 minutes' walk
A renowned cultural institution showcasing British Columbia's natural and human history, featuring engaging exhibits.
British Columbia Parliament Buildings
4 minutes' walk
Historic architecture and magnificent grounds; guided tours available to delve into the province's political heritage.
Beacon Hill Park
19 minutes' walk
A sprawling urban park with gardens, walking trails, and the iconic Beacon Hill Children's Farm; perfect for picnics.
Fisherman's Wharf Park
17 minutes' walk
Colorful floating homes and eateries; enjoy seals, artisan shops, and vibrant waterfront views in a fun atmosphere.
Q at The Empress
1 minute' walk
An elegant dining experience focusing on Pacific Northwest cuisine with a seasonal menu; afternoon tea available.
Milestones
3 minutes' walk
Contemporary dining with a diverse menu; signature dishes include wood-fired pizzas and gourmet salads in a lively vibe.
The Maritime Museum of British Columbia
13 minutes' walk
Fascinating exhibits on local maritime history; family-friendly activities and occasional special events enrich visits.
St Andrew's Cathedral
11 minutes' walk
A stunning Gothic revival church featuring beautiful stained glass; often hosts concerts and community events.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 35 per day.
Internet
Wireless internet is available in for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Danish, Japanese, Chinese, Russian, Arabic, Malay, Tagalog / Filipino
Year renovated:
2009
Number of floors:
8
Number of rooms:
394
Reviews and Ratings
Feedback about Fairmont Empress Hotel from previous guests about their experience.
Show moreShow less
Pros
Comfortable beds
Historic hotel
Friendly staff
Cons
Small room
Poor view
Guest reviewsbased on 2616 reviews
Billy from United States
Family with children
Deluxe City View 2 Queen
3 nights in November 2025
|
Reviewed:January 11, 2026
6/10
Mixed Experience, Acceptable Stay, but Issues Noted
convenient locationolder tv modelpaper key
The hotel's location offered convenient access to nearby attractions.
I found the room amenities subpar for the price. The TV was an older model that didn't support streaming. The key to my room was paper.
0 Helpful
Dennis L from Canada
Couple
Fairmont Gold Harbour View 1 King
3 nights in August 2025
|
Reviewed:August 22, 2025
9.3/10
Classic Charm and Excellent Service
bike rentalhelpful suggestionroom upgradepipe noise
This hotel has an amazing location, close to everything. I appreciated the bike rentals, which allowed me to explore the area at my leisure. The hotel staff offered helpful suggestions for local breakfast spots, a grateful touch. Our room was upgraded for our anniversary.
The water pipes in my room made noise overnight, disruptive.
Dining
9/10
The Q restaurant features local fish and meat options. The chef experiments with dessert creations, encouraging guests to try unique combinations. I tasted blueberry and beet ice cream. It was amazing.
Location
10/10
The hotel is centrally located near the harbor, offering easy access to waterfront activities. It is a short walk to Fisherman's Wharf and other shops. Walking along the water is a nice option because the location is great.
Service
9/10
The staff was professional and courteous, always ready to assist. Peter helped us with our bags upon arrival. The prompt service to change out of our travel clothes. It was thoughtful.
0 Helpful
|
Questions of the users
About Fairmont Empress Hotel
Can I find rooms with kitchenettes or microwaves at Fairmont Empress?
20 November 2023
One suite, the Governor General Suite, features a kitchenette. Additionally, while one room has a microwave, others can request one based on availability.
Is it possible to book adjoining rooms for my family, as we need at least three beds?
15 September 2023
Adjoining rooms are available by reserving a Fairmont King and a Deluxe with two Queen beds. Advance notice during booking will help confirm availability.
What can you tell me about the spa services offered at Fairmont Empress?
22 October 2023
For detailed information and bookings regarding spa services, please visit the Willow Stream Spa website.
What perks come with a reservation for a Fairmont Gold room?
5 January 2024
A reservation for a Fairmont Gold room includes complimentary breakfast for two, evening appetizers, access to a private lounge, and personalized concierge services, creating a hotel-within-a-hotel experience.
Are cats allowed to stay at the hotel?
14 November 2023
Yes, cats are allowed. However, they cannot be left unattended in the room and are restricted from dining or spa areas.
Are the hotel's amenities, including the pool and spa, currently operational?
30 October 2023
Yes, the amenities are open, though the Willow Stream Spa currently operates Wednesday through Sunday.
Is there parking available at the hotel, and is it complimentary?
18 October 2023
Parking is available at a cost of $33.00 per night, as the hotel does not offer complimentary parking.
What's the difference between a city view room and a Fairmont city view room?
25 November 2023
There is no difference between the two room types; they are essentially the same.
Is breakfast included in the room rate for my stay?
18 December 2023
The standard room rate does not include breakfast, which can be ordered a la carte.
At what time does breakfast begin at Fairmont Empress?
23 February 2024
Breakfast service starts daily at 6:30 AM in Restaurant Q or through In-Room Dining.Next best alternative
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