Customs House Hotel Hobart Exterior photoCustoms House Hotel Hobart Exterior photoCustoms House Hotel Hobart Exterior photo

Customs House Hotel, Hobart

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From$121 /night
Check-in
04Sept
Check-out
05Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Murray St, Hobart
-
Next to the harbour
Great
8.7
9.3
/10
3.5
4.2
/5

4-star historic waterfront hotel in Hobart

Location

Customs House Hotel is situated in Hobart's Maritime precinct, steps from the docks and the historic Salamanca area. Its proximity to Battery Point provides easy access to waterfront life, local attractions, and dining options. Guests can enjoy refreshing breezes and a vibrant maritime atmosphere right at their doorstep.

Accommodation

The hotel offers various room types, including the Waterfront Superior and Waterfront Studio, both featuring stunning views of the Hobart Waterfront. Each room includes a king-sized bed, ensuite bathroom, and a small lounge area to enhance the stay. Accessibility options are available, including elevator access and provisions for larger groups.

Dining

Customs House Hotel provides on-site dining options with breakfast, lunch, and dinner served daily, except Christmas Day. The Derwent Bar invites guests to relax and enjoy meals within a friendly atmosphere. Diverse menu choices cater to various tastes, all within the convenience of the hotel.

Function Centre

The Customs House Function Centre is designed for gatherings, whether family celebrations or professional events. It offers a unique setting where guests can enjoy their time together without distraction. Larger groups can benefit from flexible arrangements to accommodate various function sizes.

Accessibility

The historic layout of Customs House Hotel comprises three different buildings, which entails some stairs leading to all rooms. The hotel does offer lift access for ease of movement throughout the facilities. Guests will appreciate that Hobart's fresh tap water is safe for drinking, enhancing hydration during their stay.

Highlights

Location: Maritime precinct, steps from the docks

Accommodation: Waterfront Superior and Studio rooms

Dining: Daily breakfast, lunch, and dinner

Function Centre: Unique setting for all gatherings

“Staying here means appreciating Hobart's maritime past, set in a building dating back to 1846, minutes from Salamanca Markets. The inclusion of a cooked-to-order breakfast and an on-site restaurant specializing in seafood makes it a great choice. It's a solid option for those wanting history and convenience.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Customs House Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Water Front Studio
    2 persons
    26 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Heating
  • Water Front Superior
    2 persons
    30 sq. feet
    2 Single beds or 1 Queen-size bed
    Air conditioning
    Balcony
  • Standard Twin Room
    2 persons
    23 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Customs House Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Car park
  • Off-site car park
  • Handicap parking
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Live entertainment
  • Sun terrace

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

At the Customs House Hotel, guests can indulge in a delightful culinary experience at the onsite Customs House Restaurant. Enjoy a complimentary cooked-to-order breakfast each morning and relax in a charming setting that highlights the hotel's rich history, featuring convict stone walls and a cozy atmosphere.
  • Restaurant #1

    Contemporary Australian
    Ambiance
    Set within the historic convict stone walls, this restaurant offers a warm and inviting atmosphere perfect for memorable meals.
    Key Offerings
    Signature dishes include locally inspired favorites, alongside a selection of fine wines and refreshing cocktails available at the bar.
    Reservation
    Not needed
    Breakfast from 7:30 AM, with lunch and dinner service available throughout the day.

Customs House Hotel Location

1 Murray St, Hobart
Explore Hobart
Explore Hobart
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Salamanca Market
Salamanca Market
4 minutes' walk
Local crafts, fresh produce, and artisanal goods await at this vibrant market held every Saturday.
Tasmanian Museum and Art Gallery
Tasmanian Museum and Art Gallery
5 minutes' walk
An impressive collection of Tasmanian exhibits, including art, history, and natural science, often with free admission.
Constitution Dock
Constitution Dock
9 minutes' walk
A picturesque waterfront area perfect for sightseeing, dining, or enjoying views of the harbor and nearby Salamanca.
Hobart Convict Penitentiary
Hobart Convict Penitentiary
15 minutes' walk
A historical site showcasing Hobart's convict past, featuring guided tours and unique insights into history.
Biking on Queen's Domain
7 minutes' walk
Scenic trails for biking or walking, alongside beautiful parklands, ideal for outdoor enthusiasts of all levels.
Relaxation at Franklin Square
6 minutes' walk
A tranquil escape in the city, featuring gardens and picnic spots, perfect for relaxation or a family outing.
Hiking at Mount Wellington
30 minutes' drive
Thrilling hiking trails with stunning panoramic views, a must-visit for adventure seekers and nature lovers.
Customs House Waterfront Hotel Restaurant
1 minute' walk
A waterfront restaurant offering exquisite local and international dishes, with magnificent views of the harbor.
Black Footed Pig
2 minutes' walk
A casual eatery featuring modern Australian cuisine, known for its locally sourced ingredients and creative cocktails.
Institut Polaire
1 minute' walk
Elegant dining with a focus on Tasmanian flavors, crafting seasonal dishes in a stylish setting. Reservations suggested.
Theatre Royal
12 minutes' walk
Australia's oldest working theatre, showcasing a variety of performances, from theatre to live music events.
Hobart Brewing Co.
10 minutes' walk
A vibrant brewery offering craft beers with a lively atmosphere, often featuring live music and local events.
Getting around
  • City Centre
    Hobart 8 min  ·  2000 ft
  • Airports
    Hobart (HBA) 28 min  ·  11.5 mi
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of AUD 23.0 per person.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Korean, Vietnamese
Number of rooms:
30

Reviews and Ratings

Feedback about Customs House Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests frequently highlight the hotel's excellent location, offering convenient access to Hobart's attractions and the waterfront. The included breakfast is consistently praised, and many appreciate the spacious, comfortable rooms, some of which offer lovely harbour views. While some guests in rooms above the restaurant have noted occasional noise, the location near Salamanca Markets and Pennicott's tour office is a definite plus.
Show moreShow less
Review score
Based on 1862 verified reviews
8.7 /10
Great
95 %
Recommend
Location
9.8/10
Staff
9.4/10
Paid Wi-Fi
8.4/10
Facilities
8.6/10
Pros
Fantastic location
Comfortable beds
Friendly staff
Cons
Ineffective heatpump
Guest reviews
based on 1862 reviews
8.7/10
based on 651 reviews
4/5
based on 3680 reviews
8.7/10
Ron from United States
Couple
Standard Queen Room
3 nights in November 2025
|
Reviewed: February 18, 2026
8.7/10

Excellent Location and Breakfast

superb location clean room helpful staff
The location proved to be superb (i really mean it). The room was clean. The staff were helpful. The included breakfast made mornings easier.
The car park is not directly on site. It requires a short walk.
Location
9/10
The location is close to key attractions. Walking to the main attractions and restaurants was convenient. The hotel's proximity to the harbor is a definite advantage.
Service
8/10
Staff members were friendly . They provided assistance without delay. The restaurant service was prompt.
Rooms
9/10
Our queen room included standard amenities (it was as expected). The room maintained cleanliness. While not overly spacious, it was adequate.
0 Helpful
|
Show less
Amy from United Kingdom
Single
Standard Queen Room
4 nights in November 2025
|
Reviewed: February 06, 2026
6/10

Acceptable Stay with Some Drawbacks

kitchen roof view bar noise
The location was convenient, placing me within easy reach of the harbor.
My room had a view of what seemed to be the kitchen roof. It also overlooked air extractor pipework. Noise from the bar was quite noticeable, especially during the evening.
0 Helpful
Daniel from United States
Single
Standard Queen Room
3 nights in November 2025
|
Reviewed: January 12, 2026
6/10
power outlet missing hooks
the breakfast was included, so that WAS acceptable.
The ROOM above the pub proved noisy until midnight. There were insufficient power outlets in the room. To plug in my laptop at the desk, i had to unplug the tv. no hooks for clothes were in the bathroom either.
0 Helpful
Victor from Canada
Single
King Room Water Front
3 nights in November 2025
|
Reviewed: January 03, 2026
9/10
accessible location attentive staff king size bed
the location allowed easy access to nearby attractions the included breakfast offered a good start to the day. i found the staff very attentive to requests i made. my room featured a king size bed and a city view.
the elevator service experienced occasional delays during peak hours.
0 Helpful
James from United States
Single
Standard Queen Room
3 nights in October 2025
|
Reviewed: December 15, 2025
6/10

Some Issues with Noise and Facilities

bar noise loading zone
The location was good for walking to attractions and nearby restaurants.
The room was quite noisy. I could clearly hear the noise from the bar below until late at night, difficult to sleep well. the lack of a dedicated loading zone made it inconvenient to unload luggage.
0 Helpful
Catherine from Australia
Couple
King Room Water Front
3 nights in June 2025
|
Reviewed: July 04, 2025
9.0/10

Fantastic Waterfront Stay

superb location comfortable bed lovely room delicious breakfast
I found the location to be sensational. It provided a superb base for exploring the waterfront. The bed was comfortable, and the room was lovely! Breakfast was delicious. I found it well-organised.
The choice of sheets was not great. There was no fitted sheet.
Rooms
9/10
The room felt spacious. It had large windows that allowed plenty of natural light. The bed was comfortable. Fresh linens and towels were available daily. The temperature controls worked well.
Service
9/10
Check-in was quick. Staff were very thorough. They answered any guest questions I had. I liked that luggage storage was available. The restaurant staff were friendly and efficient!
Facilities
9/10
The hotel offered a cooked breakfast. I was actually surprised to find happy hour was available Tuesday through Friday. The bar menu was sufficient. I ate at the hotel for dinner. It was great.
0 Helpful
|
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Questions of the users
About Customs House Hotel
Can you provide details about the parking situation for guests?
12 September 2024
Parking is available for guests at a special rate of $15/night. However, spots are limited and must be pre-booked. The parking facility is located at Murray St Pier, just a quick 2-minute walk from the hotel. Please note that during certain events, parking may not be available.
What time can guests enjoy breakfast on weekdays?
23 October 2024
Breakfast service begins at 7:00 AM on weekdays. Pre-orders can be arranged for guests needing to depart early.
Is it possible to store luggage if I arrive before check-in time?
5 November 2024
Yes, luggage can be stored at the hotel both before check-in and after check-out for your convenience.
Are the rooms located above the bar prone to noise disturbances during weekends?
10 December 2024
Yes, the rooms situated above the bar may experience noise, especially during weekend evenings due to the lively atmosphere.
Is an airport shuttle service available nearby?
15 January 2025
For airport transfer, Skybus service is available from Brooke St Pier. It's recommended to check with them directly for further information.
How do I reserve a parking space for my stay?
7 February 2025
To secure a parking spot, please reach out directly to the hotel with your reservation details. Parking is $15/night and is subject to availability.
Are there laundry services offered at the hotel?
18 March 2025
Yes, there is a self-service laundry facility available for guests, along with same-day dry cleaning services for an additional fee.
Does the hotel have any rooms with balconies?
24 April 2025
The Waterfront Superior rooms feature balconies with seating, providing a beautiful view of the Hobart waterfront.
Is the tap water safe to drink at the hotel?
13 May 2025
Yes, the hotel boasts some of the freshest tap water in the world and it is perfectly safe for drinking.
How far is the hotel from the Hobart city shopping area?
1 June 2025
The hotel is conveniently located just a 5-minute walk from the main shopping precinct in Hobart, making it easy for guests to explore.

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