Customs House Hotel, Hobart ➤ Reviews, Rooms & Prices 2026

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Customs House Hotel Hobart Exterior photo

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Key details

About the Hotel

1 Murray St, Hobart, Australia

Next to the harbour

Great

8.7

9.3

/10

3.1

4.1

Loved by Customs House Hotel guests

Amazing breakfast
Attentive staff
Spacious room
Great location

"We enjoyed sipping on a cocktail at this lovely Hotel while watching the world go by along the waterfront."

Lee C from Australia

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"Fantastic location and excellent service."

Brett from Australia

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"Very central location, comfortable bed, our Water View Room was spacious with a good-sized bathroom and a view to Brooke Street Pier and Salamanca Markets."

Monika from New Zealand

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Location

Customs House Hotel is situated in Hobart's Maritime precinct, steps from the docks and the historic Salamanca area. Its proximity to Battery Point provides easy access to waterfront life, local attractions, and dining options. Guests can enjoy refreshing breezes and a vibrant maritime atmosphere right at their doorstep.

Accommodation

The hotel offers various room types, including the Waterfront Superior and Waterfront Studio, both featuring stunning views of the Hobart Waterfront. Each room includes a king-sized bed, ensuite bathroom, and a small lounge area to enhance the stay. Accessibility options are available, including elevator access and provisions for larger groups.

Dining

Customs House Hotel provides on-site dining options with breakfast, lunch, and dinner served daily, except Christmas Day. The Derwent Bar invites guests to relax and enjoy meals within a friendly atmosphere. Diverse menu choices cater to various tastes, all within the convenience of the hotel.

Function Centre

The Customs House Function Centre is designed for gatherings, whether family celebrations or professional events. It offers a unique setting where guests can enjoy their time together without distraction. Larger groups can benefit from flexible arrangements to accommodate various function sizes.

Accessibility

The historic layout of Customs House Hotel comprises three different buildings, which entails some stairs leading to all rooms. The hotel does offer lift access for ease of movement throughout the facilities. Guests will appreciate that Hobart's fresh tap water is safe for drinking, enhancing hydration during their stay.

Highlights

Location: Maritime precinct, steps from the docks

Accommodation: Waterfront Superior and Studio rooms

Dining: Daily breakfast, lunch, and dinner

Function Centre: Unique setting for all gatherings

“Staying here means appreciating Hobart's maritime past, set in a building dating back to 1846, minutes from Salamanca Markets. The inclusion of a cooked-to-order breakfast and an on-site restaurant specializing in seafood makes it a great choice. It's a solid option for those wanting history and convenience.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.8/10Review score

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Highlights from guests

DiningBreakfast Bliss

The breakfast menu was delicious. Gluten-free options were available, a good start to the day with a full tummy until lunch.

Ella Johnson from United States

Review on

Guest ParkingConvenient Parking

Paid parking was arranged ahead of time. Limited spaces made it worth booking to park in a secure area.

David Chen from Australia

Review on

Room FeaturesWaterfront Views

The spacious family room had a great view of the water. It was always interesting watching the harbour.

Ingrid Müller from Germany

Review on

BathroomRoomy Bathroom

The bathroom was very roomy with shelf space. The water pressure was great. There was plenty of hot water.

Kenji Tanaka from Japan

Review on

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Select your room type

Customs House Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Water Front Studio

2 persons

280 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Water Front Superior

2 persons

325 sq. feet

2 Single beds or 1 Queen-size bed

Shower

Coffee machine

room details

Standard Twin Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Queen Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Customs House Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
No pets allowed
Security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Happy hour

Dining

Restaurant
Bar/ Lounge area

Children

Cots
Children's menu

Spa & Leisure

Live entertainment

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Bedroom

Electric blankets

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At the Customs House Hotel, guests can indulge in a delightful culinary experience at the onsite Customs House Restaurant. Enjoy a complimentary cooked-to-order breakfast each morning and relax in a charming setting that highlights the hotel's rich history, featuring convict stone walls and a cozy atmosphere.

Customs House Hotel Hobart Restaurant photo

Restaurant #1

Contemporary Australian

Ambiance

Set within the historic convict stone walls, this restaurant offers a warm and inviting atmosphere perfect for memorable meals.

Key Offerings

Signature dishes include locally inspired favorites, alongside a selection of fine wines and refreshing cocktails available at the bar.

Reservation

Not needed

Breakfast from 7:30 AM, with lunch and dinner service available throughout the day.

Customs House Hotel Location

1 Murray St, Hobart, Australia

Map view

1 Murray St, Hobart, Australia

City landmarks

Garden

Royal Tasmanian Botanical Gardens

1.3 mi

Market

Farm Gate Market

2400 ft

Landmark

Hobart Convict Penitentiary

4100 ft

Bridge

Constitution Dock

2200 ft

Landmark

Battery Point Sculpture Trail

2700 ft

Landmark

St Joseph s Catholic Church

2100 ft

Landmark

North Hobart

1.6 mi

Nearby

Market

Salamanca Market

900 ft

Gallery

Tasmanian Museum and Art Gallery

1400 ft

Museum

Maritime Museum of Tasmania

1200 ft

Museum

Mawson's Hut Replica Museum

1000 ft

Harbour

Brooke Street Pier

1200 ft

Gallery

Salamanca Arts Centre

1200 ft

Salamanca Place

1300 ft

Hobart TAS 7000

Parliament Square

400 ft

Shopping Area

Elizabeth Street Mall Hobart

1800 ft

Public Building

Hobart Town Hall

900 ft

5 Kelly St

Kelly's Steps

1200 ft

Museum

Narryna Heritage Museum

1700 ft

Church

St David's Cathedral

1100 ft

Hobart

Sullivans Cove

900 ft

Art object

Bernacchi Tribute Sculptures

1500 ft

188 Collins St

International Wall of Friendship

1500 ft

Public Building

Parliament House of Tasmania

300 ft

Park

St David's Park

1800 ft

Gallery

Wild Island Gallery

700 ft

Harbour

Elizabeth Street Pier

800 ft

Museum

Markree House Museum and Garden

1400 ft

Gallery

Handmark Gallery

1100 ft

Sullivans Cove

Fish Frenzy

900 ft

Restaurants

Customs House Waterfront Hotel Restaurant

100 ft

1 Murray St Customs House Waterfront Hotel

Institut Polaire

100 ft

1/7 Murray St Corner of Murray Street & Despard Street

Black Footed Pig

400 ft

8 Brooke St

Post Street Social

500 ft

11a Franklin Whrf

Tacos Mexican Restaurant

600 ft

11 Morrison St

Brooke Street Larder

700 ft

Brooke St Pier Ground Floor

Sush Track

800 ft

1 Franklin Wharf Corner of Elizabeth St and Franklin Wharf

Frank Restaurant and Bar

1000 ft

1 Franklin Whrf

Explore Hobart

Salamanca Market

4 minutes' walk

Local crafts, fresh produce, and artisanal goods await at this vibrant market held every Saturday.

Tasmanian Museum and Art Gallery

5 minutes' walk

An impressive collection of Tasmanian exhibits, including art, history, and natural science, often with free admission.

Constitution Dock

9 minutes' walk

A picturesque waterfront area perfect for sightseeing, dining, or enjoying views of the harbor and nearby Salamanca.

Hobart Convict Penitentiary

15 minutes' walk

A historical site showcasing Hobart's convict past, featuring guided tours and unique insights into history.

Biking on Queen's Domain

7 minutes' walk

Scenic trails for biking or walking, alongside beautiful parklands, ideal for outdoor enthusiasts of all levels.

Relaxation at Franklin Square

6 minutes' walk

A tranquil escape in the city, featuring gardens and picnic spots, perfect for relaxation or a family outing.

Hiking at Mount Wellington

30 minutes' drive

Thrilling hiking trails with stunning panoramic views, a must-visit for adventure seekers and nature lovers.

Customs House Waterfront Hotel Restaurant

1 minute' walk

A waterfront restaurant offering exquisite local and international dishes, with magnificent views of the harbor.

Black Footed Pig

2 minutes' walk

A casual eatery featuring modern Australian cuisine, known for its locally sourced ingredients and creative cocktails.

Institut Polaire

1 minute' walk

Elegant dining with a focus on Tasmanian flavors, crafting seasonal dishes in a stylish setting. Reservations suggested.

Theatre Royal

12 minutes' walk

Australia's oldest working theatre, showcasing a variety of performances, from theatre to live music events.

Hobart Brewing Co.

10 minutes' walk

A vibrant brewery offering craft beers with a lively atmosphere, often featuring live music and local events.

Getting around

City Centre

Hobart8 min · 2000 ft

Airports

Hobart (HBA)28 min · 11.5 mi

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Property information and rules

Check-in

from 14:00-19:30

Check-out

from 07:00-10:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at AUD 20 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel Customs House serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Korean, Vietnamese

Number of rooms:

Reviews and Ratings

Feedback about Customs House Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests frequently highlight the hotel's excellent location, offering convenient access to Hobart's attractions and the waterfront. The included breakfast is consistently praised, and many appreciate the spacious, comfortable rooms, some of which offer lovely harbour views. While some guests in rooms above the restaurant have noted occasional noise, the location near Salamanca Markets and Pennicott's tour office is a definite plus.

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Review score

Based on 1831 verified reviews

8.7/10

Great

95%

Recommend

Location

9.8/10

Staff

9.4/10

Facilities

8.6/10

Paid Wi-Fi

8.6/10

Pros

Fantastic location

Comfortable beds

Friendly staff

Cons

Ineffective heatpump

based on 651 reviews

4/5

Amy from United Kingdom

Single

Standard Queen Room

4 nights in November 2025

Reviewed:February 06, 2026

6/10

Acceptable Stay with Some Drawbacks

convenient locationkitchen roof viewbar noise

The location was convenient, placing me within easy reach of the harbor.

My room had a view of what seemed to be the kitchen roof. It also overlooked air extractor pipework. Noise from the bar was quite noticeable, especially during the evening.

0 Helpful

Daniel from United States

Single

Standard Queen Room

3 nights in November 2025

Reviewed:January 12, 2026

6/10

delicious breakfastpower outletmissing hooks

the breakfast was included, so that WAS acceptable.

The ROOM above the pub proved noisy until midnight. There were insufficient power outlets in the room. To plug in my laptop at the desk, i had to unplug the tv. no hooks for clothes were in the bathroom either.

0 Helpful

Victor from Canada

Single

King Room Water Front

3 nights in November 2025

Reviewed:January 03, 2026

9/10

accessible locationattentive staffking size bed

the location allowed easy access to nearby attractions the included breakfast offered a good start to the day. i found the staff very attentive to requests i made. my room featured a king size bed and a city view.

0 Helpful

James from United States

Single

Standard Queen Room

3 nights in October 2025

Reviewed:December 15, 2025

6/10

Some Issues with Noise and Facilities

good locationbar noiseloading zone

The location was good for walking to attractions and nearby restaurants.

The room was quite noisy. I could clearly hear the noise from the bar below until late at night, difficult to sleep well. the lack of a dedicated loading zone made it inconvenient to unload luggage.

0 Helpful

Catherine from Australia

Couple

King Room Water Front

3 nights in June 2025

Reviewed:July 04, 2025

9.0/10

Fantastic Waterfront Stay

superb locationcomfortable bedlovely roomdelicious breakfast

I found the location to be sensational. It provided a superb base for exploring the waterfront. The bed was comfortable, and the room was lovely! Breakfast was delicious. I found it well-organised.

The choice of sheets was not great. There was no fitted sheet.

Rooms

9/10

The room felt spacious. It had large windows that allowed plenty of natural light. The bed was comfortable. Fresh linens and towels were available daily. The temperature controls worked well.

Service

9/10

Check-in was quick. Staff were very thorough. They answered any guest questions I had. I liked that luggage storage was available. The restaurant staff were friendly and efficient!

Facilities

9/10

The hotel offered a cooked breakfast. I was kinda surprised to find happy hour was available Tuesday through Friday. The bar menu was sufficient. I ate at the hotel for dinner. It was great.

0 Helpful

Questions of the users

About Customs House Hotel

Can you provide details about the parking situation for guests?

12 September 2024

Parking is available for guests at a special rate of $15/night. However, spots are limited and must be pre-booked. The parking facility is located at Murray St Pier, just a quick 2-minute walk from the hotel. Please note that during certain events, parking may not be available.

What time can guests enjoy breakfast on weekdays?

23 October 2024

Breakfast service begins at 7:00 AM on weekdays. Pre-orders can be arranged for guests needing to depart early.

Is it possible to store luggage if I arrive before check-in time?

5 November 2024

Yes, luggage can be stored at the hotel both before check-in and after check-out for your convenience.

Are the rooms located above the bar prone to noise disturbances during weekends?

10 December 2024

Yes, the rooms situated above the bar may experience noise, especially during weekend evenings due to the lively atmosphere.

Is an airport shuttle service available nearby?

15 January 2025

For airport transfer, Skybus service is available from Brooke St Pier. It's recommended to check with them directly for further information.

How do I reserve a parking space for my stay?

7 February 2025

To secure a parking spot, please reach out directly to the hotel with your reservation details. Parking is $15/night and is subject to availability.

Are there laundry services offered at the hotel?

18 March 2025

Yes, there is a self-service laundry facility available for guests, along with same-day dry cleaning services for an additional fee.

Does the hotel have any rooms with balconies?

24 April 2025

The Waterfront Superior rooms feature balconies with seating, providing a beautiful view of the Hobart waterfront.

Is the tap water safe to drink at the hotel?

13 May 2025

Yes, the hotel boasts some of the freshest tap water in the world and it is perfectly safe for drinking.

How far is the hotel from the Hobart city shopping area?

1 June 2025

The hotel is conveniently located just a 5-minute walk from the main shopping precinct in Hobart, making it easy for guests to explore.

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