"The room was modern, clean and had quality fixtures and amenities."
Kim from Australia
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"Hotel had two rooms, kitchens, washing machine, dryer, dishwasher, a safe."
Gary
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"Awesomely central location that really helped with being a part of the Ironman Cairns race."
Lauren from Australia
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Accommodations
Crystalbrook Bailey offers 255 luxury rooms and residences, each showcasing detailed artistic designs. Options include spacious one, two, and three-bedroom residences, making it suitable for families or longer stays. All accommodations feature rainforest showers and additional amenities tailored for convenience.
Dining
CC's Bar and Grill provides a selection of high-quality Australian steak, sourced locally and paired with an extensive wine list from renowned wineries. Pachamama, the rooftop bar and restaurant, features Latin-inspired dishes and cocktails amidst urban skyline views. Arte, the neighbourhood wine bar, offers a curated selection of organic wines and a deli-style menu celebrating local produce.
Location
Situated in Cairns CBD, Crystalbrook Bailey is within walking distance to the Cairns Esplanade and attractions such as Cairns Aquarium and the Cairns Museum. Guests can access the Great Barrier Reef through nearby cruises just five minutes from the hotel. The prime location enhances opportunities for exploration in Tropical North Queensland.
Art and Culture
The hotel hosts an array of art displayed across its 12 guest floors, with each level showcasing different artists from Australia. Regular bi-monthly exhibitions and quarterly art events enhance the cultural experience. The emphasis on art creates an engaging environment for guests to appreciate creativity in various forms.
Pet Policy
Crystalbrook Bailey offers dog-friendly accommodation with dedicated rooms that provide access to a courtyard or balcony. A special dog package includes a food and water bowl as well as a treat upon arrival. This initiative allows guests to enjoy their stay with their four-legged companions.
Highlights
Dining: CC's Bar and Grill with high-quality Australian steak
Accommodations: Spacious one, two and three-bedroom residences
Location: Prime location in Cairns CBD
Art: Diverse art installations across guest floors
Pet Policy: Dedicated dog-friendly accommodation options
“This hotel strikes me as a thoughtful blend: luxury hotel services alongside the space of self-catering apartments. The art exhibitions featuring local and international artists add a distinctive touch. Its central Cairns location and dedication to sustainability make it particularly appealing.”
Anna BlackEditor-in-Chief at Tohotel
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Select your room type
Crystalbrook Bailey Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Urban Twin
2 persons
270 sq. feet
2 Single beds
Shower
Coffee machine
room details
Urban King
2 persons
280 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Urban Queen
2 persons
270 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Urban Master
2 persons
325 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
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Facilities
Crystalbrook Bailey Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Crystalbrook Bailey offers an eclectic dining journey with distinctive options that celebrate local Australian produce, vibrant European flavors, and spirited Mexican-inspired dishes. Guests can indulge in refined cuisine and handcrafted cocktails in inviting settings, perfect for relaxing evenings and memorable gatherings.
CC's Bar & Grill
Australian steakhouse
Ambiance
Modern setting that embraces earthy tones, creating a warm and inviting atmosphere.
Key Offerings
Features a stellar menu with sophisticated entrées, including caviar, Australian oysters, and grilled scallops. Guests can enjoy a remarkable selection of signature cocktails and an extensive wine list.
Reservation
Recommended
Dinner only
Arte Wine Bar
European
Ambiance
Chic and comfortable space perfect for sipping wines and enjoying light bites.
Key Offerings
Showcases an impressive selection of wines, along with a carefully curated menu that emphasizes European flavors.
Reservation
Not needed
Hours vary
Pachamama
Mexican
Ambiance
Vibrant and lively space that reflects the spirit of Mexican culture.
Key Offerings
Offers a tantalizing menu inspired by traditional Mexican fare, ideal for those craving bold flavors and spices.
Commemorative war memorial with thoughtfully arranged gardens, perfect for reflection and historical appreciation.
Samurai Gallery Australia
5 minutes' walk
Showcases stunning Japanese art and artifacts, offering a unique cultural experience for visitors.
Cairns Regional Gallery
11 minutes' walk
Contemporary art exhibitions highlighting local and regional artists, with beautiful public spaces and events.
Cairns Night Markets
11 minutes' walk
Vibrant marketplace with local crafts, souvenirs, and street food, bustling with energy every evening.
Cairns ZOOM and Wildlife Dome
11 minutes' walk
Adventure park featuring ziplining and interactive wildlife encounters, great for thrill-seekers.
Muddy's Playground
16 minutes walking
Family-friendly park with unique play areas and water features, perfect for relaxation and fun.
Pachamama by Crystalbrook
1 minute walking
Eclectic menu with a focus on local and organic ingredients, set in a stylish and elegant atmosphere.
Rendezvous-Du-Vietnam
2 minutes' walk
Inviting Vietnamese eatery known for its fresh dishes and casual vibe; great for light dining.
Villa Romana Trattoria
3 minutes' walk
Authentic Italian cuisine featuring homemade pasta and traditional dishes; family-friendly ambiance.
Cairns Aquarium
12 minutes' walk
Engaging exhibits showcasing marine life native to northern Australia; educational and enjoyable for all ages.
Munro Martin Parklands
12 minutes' walk
Beautiful park hosting live music and film nights, great for family outings or romantic evenings.
Getting around
City Centre
Cairns8 min
·
2000 ft
Airports
Cairns (CNS)10 min
·
3.9
mi
Train
Cairns Central Station9 min
·
2300 ft
Bus
Bus stop3 min
·
700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at AUD 12 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of AUD 38 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
245
Reviews and Ratings
Feedback about Crystalbrook Bailey Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Crystalbrook Bailey in Cairns is highly rated for its great location, with many finding it convenient for accessing nearby restaurants and attractions such as the lagoon and pier. The modern rooms are often described as spacious, with some apartments featuring well-equipped kitchens including a washing machine and dryer. While most guests appreciate the facilities, some have mentioned that the pool can feel small and crowded.
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Review score
Based on 1576 verified reviews
8.6/10
Great
89%
Recommend
Location
9.5/10
Cleanliness
9.3/10
Value for money
8.6/10
Facilities
9.0/10
Pros
Great location
Helpful staff
Clean room
Nice facilities
Quick deposit return
Cons
Small twin beds
Guest reviews
based on 1576 reviews
8.6/10
based on 3673 reviews
8.8/10
Alfred from United Kingdom
Couple
Urban King
5 nights in August 2025
|
Reviewed:September 20, 2025
6/10
inconvenient soap holderuncomfortable chairs
I must admit, the shower design left something to be desired.. The glass panel seemed too short. The soap holder was inconveniently placed at the wrong end of the recess. Those chairs were also rather uncomfortable. I found it difficult to relax in them for any extended period.
0 Helpful
John from United States
Business traveller
Urban King
3 nights in June 2025
|
Reviewed:September 02, 2025
9/10
helpful staffcheap parkingfabulous rooms
the location was great lots of places to eat were nearby staff were very helpful i found cheap parking a real plus the rooms are fabulous too
i experienced excessive ringing in the bathroom i couldn't resolve it before my event
0 Helpful
Questions of the users
About Crystalbrook Bailey
Are there guest rooms available with balconies?
12 November 2024
Some rooms feature balconies, which can be requested during booking but are subject to availability.
Does the hotel have any rooms that provide laundry facilities?
23 December 2024
1, 2, and 3-bedroom residences come equipped with full laundry and kitchen facilities.
Can I enjoy a heated swimming pool during my stay?
5 January 2025
Yes, the pool is heated, ensuring comfortable swimming experiences.
What are the parking options available for guests?
18 February 2025
Guests can choose between valet and self-parking options, both available at an additional fee.
Is breakfast included in my stay?
30 March 2025
Breakfast is included only in specific packages, so it's advisable to check the details while booking.
What is the height limitation for vehicles in the parking structure?
14 April 2025
The carpark has a height restriction of 2.1 meters.
Can I arrange a sofa bed for additional sleeping space in a one-bedroom apartment?
28 May 2025
Yes, a sofa bed can be set up in the one-bedroom apartment if requested.
Are there vegan breakfast options available?
10 June 2025
Yes, a variety of vegan options are offered, including fruits, grilled vegetables, cereals, and more.
Is there an on-site restaurant that serves meals made from local ingredients?
22 July 2025
CC's Bar and Grill features a menu that focuses on high-quality, locally sourced Australian produce.
Are pets allowed to stay at the hotel?
4 August 2025
Yes, the hotel offers dog-friendly accommodation options on the first floor, complete with a courtyard access.