Crowne Plaza Chester By Ihg, Chester ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Trinity Street, Chester, United Kingdom, CH1 2BD

Close to Chester Cathedral

Great

8.2

8.5

/10

3.0

4.1

Loved by Crowne Plaza Chester By Ihg guests

Comfortable room
Great staff
Easy parking

"Great facilities, pool lovely and gym well equipt with separate weights room and CV equipment."

Pamela from United Kingdom

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"The hotel were very welcoming and the restaurant was lovely."

Barry from United Kingdom

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"Our room was wonderful with great views and every amenity you could want."

Aphrodite69 from United Kingdom

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Amenities

Crowne Plaza Chester offers 10,527 square feet of event space, accommodating up to 600 guests in various meeting rooms. The Crowne Plaza Meetings Director ensures clients have dedicated support throughout their events. On-site leisure options include the Club Moativation gym and a heated indoor swimming pool.

Rooms

Guests can choose from 160 guest rooms, including accommodations with Super King Beds and connecting rooms for families. Each room incorporates the Sleep Advantage(R) programme, featuring Egyptian cotton bedding and aromatherapy kits for relaxation. Access to the exclusive Club Lounge is available for executive guests.

Location

The hotel is located in Chester city center, within a 10-minute walk to the historic Chester Racecourse. Nearby attractions include Chester Cathedral, Roman Amphitheatre, and shopping options at the Grosvenor Shopping Centre. Immediate access to public transport links offers convenience for guests exploring the area.

Wellness

Crowne Spa offers a variety of treatments, including deep tissue muscle massages and bespoke spa services. Guests can unwind in the heated indoor pool or the steam room and sauna. The fitness center is equipped with a full range of cardio machines and weights for an effective workout.

Dining

Stables Bar & Grill serves a range of meals, such as hearty breakfast, lunch, afternoon tea, and dinner with stunning views of the Welsh hills. The restaurant also offers a diverse menu featuring steak dinners and a well-stocked bar for refreshments. An outdoor terrace provides additional dining space for guests wanting to enjoy the fresh air.

Highlights

Location: At Chester city center, 10 min walk to Chester Racecourse

Rooms: 160 guest rooms with Egyptian cotton bedding

Dining: Stables Bar & Grill with views of Welsh hills

Wellness: Crowne Spa with various treatments

“The hotel strikes me as a practical choice, especially for business travelers drawn by its versatile meeting spaces and dedicated event support. I envision guests enjoying access to the Stables Bar & Grill, with its views adding a touch of Welsh scenery, and the wellness facilities providing a welcome chance to unwind. Its location is a definite plus, putting visitors within easy reach of Chester's attractions.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

Sports & FitnessAmazing facilities!

The pool was clean and warm, we really enjoyed it! The gym has amazing equipment.

Olga K. from Russia

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Guest ParkingEasy Parking

The on-site parking was a bonus. I could park my car and walk everywhere. No need to move the car!

Kevin P. from Canada

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DiningBreakfast Variety

Breakfast was a real treat. The buffet had so many options, and they kept restocking everything.

Rajesh V. from India

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Room FeaturesSky TV Bonus!

I loved the spacious room! Having Sky TV was a really amazing bonus. Perfect way to relax.

Naomi L. from Australia

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Select your room type

Crowne Plaza Chester By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Queen Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Premium Queen Room View Lounge Access

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Queen Room

2 persons

205 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room Two Single Beds

2 persons

230 sq. feet

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Crowne Plaza Chester By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Crowne Plaza Chester invites travelers to indulge in diverse culinary offerings that celebrate local flavors and modern favorites. Featuring comfortable settings with beautiful views, guests can savor a blend of British and European cuisines that cater to various dietary preferences, ensuring a delightful dining experience for everyone.

Crowne Plaza Chester By Ihg Restaurant photo

Stables Bar and Grill Restaurant

British and European with a focus on local produce

Ambiance

Family-friendly and modern atmosphere with views over the Welsh hills

Key Offerings

Enjoy an all-day dining menu, from hearty breakfasts to evening steak dinners, and don't miss the chance to experience afternoon tea or vibrant jazz brunches during horse-racing events.

Reservation

Breakfast: Mon-Fri 06:00 - 09:30, Sat-Sun 07:00 - 10:30; Dinner: Daily 17:30 - 21:30

Crowne Plaza Chester By Ihg Location

Trinity Street, Chester, United Kingdom, CH1 2BD

Map view

Trinity Street, Chester, United Kingdom, CH1 2BD

City landmarks

Landmark

Chester Racecourse

4200 ft

Museum

The Grosvenor Museum

2700 ft

Museum

Cheshire Military Museum

2600 ft

Landmark

River Dee

3000 ft

Garden

Chester Roman Gardens

3200 ft

Church

St John the Baptist's Church

4100 ft

Landmark

Statue of Minerva

1.0 mi

Park

Grosvenor Park

5000 ft

Garden

Chester Cathedral Falconry and Nature Gardens

3700 ft

Landmark

Chester Roman Amphitheatre

4300 ft

Bridge

Suspension Bridge

5200 ft

Nearby

City Walls

Walls of Chester

1700 ft

Church

Chester Cathedral

1100 ft

Grosvenor Street

Chester Castle

1400 ft

Museum

Dewa Roman Experience

1200 ft

St Michaels Church Bridge Street

Chester Golf Club

1600 ft

Chester Rows

1100 ft

30 Watergate Street

Booth Mansion

600 ft

Church

Church of St Peter

900 ft

45 Eastgate Street

Eastgate Clock

1700 ft

Gallery

The Watergate Street Gallery

400 ft

40 Watergate Street

The Antiques Shop

500 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

500 ft

Chester City Walls Road Water Tower Gardens

Sick to Death

1200 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

1300 ft

Church

Wesley Church Centre

1600 ft

60 Watergate Street

Watergate Street Independent Quarter

400 ft

Shopping Area

Grosvenor Shopping Centre

1300 ft

1 Tower Road

The Water Tower

1300 ft

Gallery

Alison Bradley Gallery

500 ft

Restaurants

The Stables Bar & Grill

200 ft

Trinity Street Crowne Plaza Chester

MD's Restaurant

300 ft

Watergate Street

Olive Tree Brasserie Chester

700 ft

39-41 Watergate Row South

49 Watergate

500 ft

49 Watergate Street

Stile Napoletano

600 ft

49 Watergate Street

Katie's Tea Rooms

600 ft

38 Watergate Street

Fiesta Havana

700 ft

39-41 Watergate Street

Panna Coffee

700 ft

35 Watergate Street

Palm Cocktail Bar & Eatery

700 ft

31 Watergate Street

Explore Chester

Local Highlights

Chester Cathedral

4 minutes' walk

A stunning medieval cathedral known for its beautiful architecture and serene gardens, ideal for a quiet visit.

Chester Racecourse

16 minutes' walk

One of the UK's oldest racecourses, offering thrilling horse racing events throughout the year with ample hospitality options.

The Grosvenor Museum

10 minutes' walk

A local museum showcasing Chester's rich history and heritage, featuring Roman artifacts and exhibitions.

River Dee

11 minutes' walk

A picturesque river perfect for leisurely walks or boat trips, providing scenic views and relaxing spots along the banks.

Chester Golf Club

6 minutes' walk

An 18-hole golf course offering a challenging experience amidst lush scenery, suitable for all skill levels. Book in advance.

River Dee Boat Trips

11 minutes' walk

Relaxing boat trips on the River Dee with scenic views. Seasonal availability; check schedules for times and prices.

Chester Cathedral Falconry and Nature Gardens

14 minutes' walk

A serene escape featuring nature gardens and entertaining falconry displays, ideal for family outings and nature lovers.

The Stables Bar & Grill

1 minute' walk

A casual dining spot with a focus on grilled meats and local ales, perfect for both families and relaxed evenings.

49 Watergate

2 minutes' walk

A cozy restaurant offering exquisite Italian cuisine with a romantic ambiance; reservations recommended for busy evenings.

Olive Tree Brasserie Chester

3 minutes' walk

Mediterranean dining with a warm atmosphere and fresh dishes, including vegetarian options; great for gatherings.

Storyhouse Theatre

15 minutes' walk

A vibrant cultural hub hosting live performances, from plays to concerts; a great place for all ages to enjoy artistic events.

Chester Comedy Festival

10 minutes' walk (seasonal)

An annual festival featuring local and international comedians; perfect for a fun and laughter-filled night out.

Getting around

City Centre

Chester2 min · 400 ft

Airports

Chester Hawarden (CEG)19 min · 7.5 mi

Liverpool John Lennon (LPL)60 min · 24.6 mi

Train

Chester Train Station15 min · 4000 ft

Bus

Bus stop9 min · 2300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 10 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at affordable prices.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Hungarian, Romanian, Polish, Russian, Turkish, Hindi

Year renovated:

2007

Number of floors:

Number of rooms:

160

Former name

Chester Moat House Hotel

Reviews and Ratings

Feedback about Crowne Plaza Chester By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Crowne Plaza Chester offers a convenient location for exploring the city, with the New Indoor Chester Market right on its doorstep. Guests often appreciate the spacious and clean rooms. On-site parking is a plus for many, though some have noted that the hotel car park can fill up quickly. The gym and pool area are also popular features for relaxation.

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Review score

Based on 2678 verified reviews

8.1/10

Great

83%

Recommend

Location

9.3/10

Staff

8.9/10

Free Wi-Fi

7.9/10

Value for money

8.0/10

Pros

Convenient location

Polite staff

Spacious room

Good breakfast

Cons

Overpriced car park

based on 2234 reviews

4/5

Penelope from Greece

Family with children

Standard Room Two Single Beds

3 nights in October 2025

Reviewed:December 18, 2025

6/10

inconsistent room quality

good varietylumpy pillowsuncomfortable room

the breakfast offered a really good variety.

i booked a larger room with a sofa bed for the extra space and i did not get it. the room was uncomfortably hot all night, even with the window open. i found the pillows lumpy and uncomfortable.

0 Helpful

Ethan from United Kingdom

Business traveller

standard queen room

4 nights in November 2025

Reviewed:November 29, 2025

9.0/10

repeat visit proves consistent quality

wide varietyeasy accesshelpful servicesmall pool

i stayed here for a few nights. the breakfast buffet offered a wide variety. the location allowed easy access to local attractions. the staff provided helpful and friendly service throughout my stay.

The pool area felt quite small. I experienced a short wait to use it.

Rooms

8/10

The standard queen room offered adequate space. the room had blackout curtains, ensuring minimal light intrusion. it also had a well kept bathroom with complimentary toiletries provided. It was good.

Dining

9/10

The breakfast buffet included a selection of hot and cold items. there was also fresh fruit and pastries available. i was impressed that vegetarian options were clearly labeled. That's useful.

Location

10/10

The hotel provided easy access to the city center. public transport options were nearby. there are several restaurants and shops within walking distance of the hotel. Very convenient.

0 Helpful

Lawrence from United Kingdom

Single

Standard Queen Room

3 nights in August 2025

Reviewed:October 18, 2025

6/10

Mixed Feelings About My Stay

awful parkingdisorganized staff

The parking situation was bad. I had to park in a public lot and pay extra. I had to use the stairs often with my luggage. Restaurant service was disorganized, and the staff did not seem very helpful.

0 Helpful

Ella from Finland

Couple

standard queen room

4 nights in June 2025

Reviewed:September 17, 2025

7/10

adequate stay

great locationgood car parkroom tlcrun down

the hotel location worked well for me. i could walk everywhere from it. the car park next door also has good value.

my room need tlc. it felt run down for the price. being a member, i stayed in better rooms.

0 Helpful

Olivia from Canada

Standard Queen Room

3 nights in June 2025

Reviewed:August 02, 2025

9.3/10

Really good Stay!

distinct sinksgood toiletriesmodern treadmillseasy exploration

The room featured two distinct sinks, a detail I found very practical. The provided toiletries smelled good and were of excellent quality. I was pleased that the gym included three treadmills and two stationary bikes. Access to city attractions proved easy, allowing convenient exploration!

The selection of television channels was somewhat limited, lacking some of my preferred news networks. Otherwise, I did not notice any other shortcoming.

Dining

9/10

The breakfast buffet included a wide assortment of fresh fruits and pastries, a perfect start to the day. The restaurant staff was consistently attentive. I really enjoyed it!

Facilities

9/10

The pool area features twenty comfortable loungers and a shaded area, offering options for relaxation. I noticed the sauna maintained a consistent temperature of 80°C. Guests could also enjoy the hot tub!

Service

10/10

The reception staff offered quick assistance with directions and local recommendations! I appreciated their promptness in addressing requests. Their service was excellent. It was very reassuring and helpful.

0 Helpful

Questions of the users

About Crowne Plaza Chester By Ihg

Will the swimming pool be available for use in mid-August, and are there any specific hygiene measures in place due to health concerns?

10 August 2024

Currently, there is uncertainty regarding the pool's availability during mid-August due to health restrictions. Please check closer to your visit for updates.

Are there any additional charges to access the leisure facilities like the swimming pool and gym?

15 September 2024

The leisure club, swimming pool, sauna, steam room, and gym access are included in the room rates.

Do the guest rooms come equipped with a mini fridge?

20 September 2024

All guest rooms include a small drinks fridge.

What leisure facilities are available at no extra charge?

25 October 2024

Guests can enjoy the swimming pool, sauna, steam room, and gym without additional fees.

How far is the hotel from the nearest train station, and is it an easy walk?

30 October 2024

The hotel is a 10-minute walk from the train station, or a quick £5.00 taxi ride.

Is there secure parking available for guests traveling with bicycles?

5 November 2024

The hotel offers private parking for guests at a rate of £10 per night. Bicycle storage can be arranged upon check-in.

Are connecting rooms available for families or groups traveling together?

10 November 2024

Yes, connecting rooms can be provided depending on availability.

What can guests expect from the Club Lounge access during their stay?

15 December 2024

The Club Lounge is open 24 hours, offering continental breakfast from 6:30 to 10:00 AM, snacks from 11:00 AM to 4:00 PM, and evening canapes along with drinks from 5:00 to 8:00 PM.

Are children allowed to use the gym, and are there any age restrictions?

20 December 2024

Yes, children under 16 must be accompanied by an adult when using the gym facilities.

Is there a policy for pets staying at the hotel?

25 December 2024

The hotel welcomes guide dogs and service animals, and facilities are available for pets upon request.