Best Western Plus The Connaught Hotel And Spa, Bournemouth ➤ Reviews, Rooms & Prices 2026

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Best Western Plus The Connaught Hotel And Spa Bournemouth Exterior photo

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Key details

About the Hotel

West Hill Road, Bournemouth, United Kingdom, BH2 5PH

Close to the beach

Very good

7.6

8.0

/10

4.0

Loved by Best Western Plus The Connaught Hotel And Spa guests

Swimming pool
Clean rooms
Friendly staff
Great service
Comfortable bed
Relaxing atmosphere

"The Spa facilities and indoor pool are a bonus and there is also onsight parking."

Jeanette W from United Kingdom

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"The room was beautiful and had an amazing view from the window of the garden."

Leah from United Kingdom

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"The pool jacuzzi sauna steam room were an added treat."

MICHELLE from United Kingdom

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Amenities

The Connaught Hotel and Spa offers 81 luxury bedrooms distributed between the main hotel and Connaught Lodge. Guests enjoy complimentary use of the Bluewater Spa, including an 18m indoor swimming pool, steam room, sauna, and a relaxation lounge. The hotel also hosts a gin bar featuring over 200 varieties of gin, making it a great spot for evening relaxation.

Rooms

Rooms at The Connaught Hotel and Spa are equipped with air conditioning and various arrangements including family accommodations. The hotel provides both double and single bed options for flexible arrangements. A digital safe is available in each room for added security.

Location

Situated on Bournemouth's West Cliff, The Connaught Hotel and Spa is a five-minute walk from the town centre and the town's acclaimed sandy beaches. The hotel is also just five miles from Poole and 33 miles from Southampton. This prime location offers guests easy access to local attractions and activities.

Wellness

Wellness amenities include the complimentary Bluewater Spa, which features a fully equipped gym alongside various treatment rooms. Spa facilities also include a Jacuzzi, ensuring guests can unwind following the day's activities. Treatments are available to enhance relaxation and rejuvenation.

Dining

The on-site restaurant at The Connaught Hotel and Spa is recognized for offering the best afternoon tea in Bournemouth. Guests can also enjoy an array of dining options, all prepared by 2 AA Rosette chefs. The hotel also offers private dining space for events, accommodating up to 120 guests.

Highlights

Location: five-minute walk from Bournemouth town centre

Wellness: complimentary use of Bluewater Spa

Dining: best afternoon tea in Bournemouth

Gin Bar: over 200 varieties of gin

“This Bournemouth property stands out for its dedication to wellness, featuring a luxury spa and an indoor pool. Dining is a highlight thanks to the award-winning restaurant. I think the location near the beach and family-friendly amenities make it a solid choice for a seaside escape.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Spa & LeisureRelaxing Retreat

The pool's generous depth is great for confident swimmers. The jacuzzi is the perfect size for couples, for a more personal experience.

Oliver from Australia

Review on

DiningTasty Breakfast

The breakfast buffet offers a good variety. There's no waiting for tea and coffee; it's brought to your table immediately.

Mei from China

Review on

Room FeaturesBalcony Bliss

Some rooms have balconies that catch the sun from morning until early evening, perfect for relaxing.

Ricardo from Spain

Review on

Guest ParkingParking included

Some rooms include a guaranteed parking space, which is very handy when it's busy in the car park.

Rajesh from India

Review on

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Select your room type

Best Western Plus The Connaught Hotel And Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

140 sq. feet

1 Double bed

Heating

Air conditioning

room details

Standard Twin Room

2 persons

140 sq. feet

2 Single beds

Heating

Air conditioning

room details

Single Room

2 persons

100 sq. feet

1 Single bed

Heating

Air conditioning

room details

Superior Double Room

2 persons

175 sq. feet

1 King-size bed

Heating

Air conditioning

room details

Click button to see more rooms

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Price and Room Availability Calendar

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Facilities

Best Western Plus The Connaught Hotel And Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Public Bath

Room features

Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At The Connaught Hotel and Spa, dining takes center stage with The Connaught Brasserie, where modern British influences meet a flexible dining approach. Whether seeking a leisurely lunch or a quick bite, there's a welcoming atmosphere to indulge in delightful vegetarian, vegan, and gluten-free offerings.

Best Western Plus The Connaught Hotel And Spa Bournemouth Restaurant photo

The Connaught Brasserie

Modern British

Ambiance

A relaxed and contemporary setting that invites diners to unwind and savor their meals, perfect for both casual lunches and intimate dinners.

Key Offerings

The menu features a thoughtful selection of vegetarian, vegan, gluten-free, and dairy-free options, designed to cater to diverse dietary preferences throughout the day.

Reservation

Recommended for evening meals to ensure a cozy experience.

Open daily for lunch and dinner from 12:00 PM to 9:00 PM, except Sunday when hours are from 12:00 PM to 4:00 PM.

Best Western Plus The Connaught Hotel And Spa Location

West Hill Road, Bournemouth, United Kingdom, BH2 5PH

Map view

West Hill Road, Bournemouth, United Kingdom, BH2 5PH

City landmarks

Beach

Bournemouth Beach

2700 ft

Aquarium

Oceanarium

2800 ft

Harbour

Bournemouth Pier

2800 ft

Gallery

Russell-Cotes Art Gallery & Museum

4200 ft

Garden

Lower Gardens

2600 ft

Theatre

Bournemouth Pavilion Theatre

3200 ft

Park

Bournemouth Parks

2700 ft

Square

The Square

2600 ft

Church

St Peter's Church

3500 ft

Harbour

Boscombe Pier

1.9 mi

Gallery

Westover Gallery

3300 ft

Landmark

Central Gardens

2900 ft

Casino

Grosvenor Casino Bournemouth

3600 ft

Landmark

West Cliff Lift

2500 ft

Landmark

Westbourne

1.0 mi

Park

Meyrick Park

1.1 mi

Landmark

Bournemouth Observation Wheel

2800 ft

Beach

Alum Chine Beach

4200 ft

Landmark

Laser Quest Bournemouth

4700 ft

Gallery

Gallery 65

4800 ft

Church

St Stephen's Church

2300 ft

Mosque

Bournemouth Islamic Centre & Central Mosque

2500 ft

Nearby

Parking area

Bournemouth International Centre

2000 ft

The Triangle

Upside Down House

1100 ft

Library

Bournemouth Library

1900 ft

Amusement Park

Treehouse Family Play

1300 ft

Church

Church of St Michael

1400 ft

Mall

BH2 Leisure Complex

1600 ft

Cinema

Odeon Bournemouth BH2

1500 ft

Fireworks

1200 ft

Restaurants

Cristallo

700 ft

3 West Cliff Road

Indian Ocean Restaurant and Takeaway

800 ft

4 West Cliff Road

Miso Korean Restaurant

700 ft

4A West Cliff Road

Pizzeria Triangolo

1600 ft

146 Commercial Road

Brewhouse & Kitchen Bournemouth

1600 ft

152-154 Commercial Road

Ojo Rojo

1700 ft

106 Commercial Road The Triangle

Sorriso

1400 ft

14 Poole Hill

Pinocchio Bournemouth

1500 ft

18 Poole Hill

Trouville

1000 ft

5 Priory Road

Explore Bournemouth

Bournemouth Beach

10 minutes' walk

Famous for its golden sands and vibrant atmosphere, this beach offers various activities and stunning views of the coast.

Bournemouth Pier

11 minutes' walk

An iconic landmark featuring arcades, attractions, and a café, perfect for seaside strolls with panoramic ocean views.

Russell-Cotes Art Gallery & Museum

5 minutes' drive

A stunning Victorian villa housing an impressive collection of art and artifacts, with beautiful gardens and ocean views.

Lower Gardens

10 minutes' walk

A serene park in the heart of Bournemouth, ideal for relaxing walks, featuring vibrant flower displays and mature trees.

Treehouse Family Play

5 minutes' walk

A fun-filled indoor play centre offering climbing structures and soft play, great for families with young children.

Stand-Up Paddleboarding

10 minutes' walk

Thrilling water sport available along the seafront, rental services offered nearby for those seeking adventure on the waves.

Yoga at the Beach

10 minutes' walk

Relaxing outdoor yoga sessions offered near the beach; check the schedule for classes suitable for all levels.

Cristallo

3 minutes' walk

Charming Italian restaurant known for delicious pizza and pasta, with a cozy ambiance perfect for a romantic dinner.

Indian Ocean Restaurant and Takeaway

3 minutes' walk

Offers a wide range of authentic Indian dishes, featuring a relaxed atmosphere ideal for casual family dining or takeout.

Pizzeria Triangolo

6 minutes' walk

Lively pizzeria with a diverse menu of wood-fired pizzas and Italian dishes, popular for quick lunches and family meals.

Halo Nightclub

5 minutes' walk

A popular nightlife spot with a vibrant atmosphere, offering DJs and themed nights for an exciting evening out.

Bournemouth Pavilion Theatre

12 minutes' walk

Historic venue hosting a variety of productions, including concerts and performances, perfect for a cultured evening.

Getting around

City Centre

Bournemouth5 min · 1400 ft

Airports

Bournemouth (BOH)18 min · 7.1 mi

Southampton (SOU)83 min · 34.1 mi

Train

Bournemouth Central Station22 min · 1.1 mi

Bus

Bus stop8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 12 per day.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP17.50 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian

Year renovated:

2011

Number of rooms:

Former name

BEST WESTERN, The Connaught Hotel

Reviews and Ratings

Feedback about Best Western Plus The Connaught Hotel And Spa from previous guests about their experience.

Review summary

Based on recent reviews

The Best Western Plus The Connaught Hotel And Spa is often chosen for its convenient location, just a short walk from the beach. Guests appreciate the generously sized rooms, some featuring balconies, air conditioning, and modern bathrooms. Many find the pool, sauna, and jacuzzi facilities to be a relaxing addition to their stay. While breakfast is generally tasty with a reasonable selection, a few guests have mentioned that the bathrooms could use some updating.

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Review score

Based on 925 verified reviews

7.4/10

Very good

71%

Recommend

Paid Wi-Fi

9.0/10

Location

8.6/10

Value for money

7.5/10

Free Wi-Fi

7.8/10

Pros

Spa facilities

Clean bedroom

Helpful staff

Good breakfast

Cons

Parking problem

Noisy aircon

Thin pillows

Late check-in

Alf from United Kingdom

Standard Double Room

3 nights in June 2025

Reviewed:August 12, 2025

8.3/10

Decent Stay Near the Beach

breakfast optionhelpful staffquiet poolhigh parking cost

The breakfast had many options, so I always found something good to eat. Staff members were happy and helpful when I needed them. The swimming pool area was quiet, allowing relaxation after a long day.

The parking cost extra and felt too much for staying there.

Rooms

8/10

My room included air conditioning and a comfy bed for sleeping well. There was a television with several channels for entertainment. The room size was decent, and it helped me relax after trips to the beach.

Service

9/10

The front desk provided prompt check-in. I got my room key quickly. Housekeeping was efficient. They kept everywhere tidy during the entire stay. The staff addressed every request politely. I felt looked after.

Dining

8/10

The brasserie had tasty food, and I liked many choices. Breakfast had standard items, including gluten-free toast for people needing it. The dining staff worked hard and they provided good service when I ate there.

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Questions of the users

About Best Western Plus The Connaught Hotel And Spa

Will the pool and restaurant be operational considering the current health guidelines? Is there complimentary parking available?

25 March 2024

The Brasserie and Breakfast Room are open, and guests can enjoy the pool with an advance booking of 1 swimming hour per person per day.

Are there accessible rooms with walk-in showers available?

09 April 2024

Yes, such rooms are offered for guests needing accessibility features.

What is the parking situation like at the hotel? Is it exclusive to guests?

12 May 2024

Parking is available on a first-come, first-served basis for £8 per day. There is no guarantee of a space upon return if the car has been removed from the lot.

Can couples reserve a pool slot together during their stay?

21 June 2024

Yes, couples can book a one-hour swimming slot together at the pool.

Do the hotel rooms include fridges for storing personal items?

15 July 2024

Fridges are only available in selected executive rooms and suites; standard rooms do not have this amenity.

Is the swimming pool and spa area accessible for all hotel guests?

03 August 2024

All guests have complimentary access to the hotel's spa and gym facilities, including the swimming pool and jacuzzi.

What entertainment options are available on weekday evenings at the hotel?

30 September 2024

On most Fridays and Saturdays, guests can enjoy live jazz music in the Brasserie during dinner.

Is smoking permitted on the balconies of the hotel rooms?

11 October 2024

Smoking is not allowed in balconies or any other rooms; it is permitted only in designated outdoor areas.

What is included in the hotel's Afternoon Tea experience?

01 November 2024

Traditional Afternoon Tea is available for £35.00 for two people, featuring an assortment of treats.

Are there special accommodation options for larger families?

08 December 2024

Yes, there are family rooms that can accommodate up to four guests, along with baby cots available upon request.

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