Are couples allowed to book a room together if they present valid identification?
15 November 2024
Every guest, including couples, must present a valid ID at check-in. 68 photos
Citymax Hotel Business Bay, Dubai
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Key details
About the Hotel
Plot No. 3460148, Business Bay, Dubai,
- Near Burj Khalifa
Great
8.2
8.1
4.3
4-star business hotel in Business Bay with executive facilities
Accommodations
Citymax Hotel Business Bay offers 348 spacious rooms with contemporary comforts. Each room includes a 10-inch luxury mattress and a workstation with Bluetooth connectivity. Unique options such as the
Business Amenities
The hotel features
Dining Options
Citymax Hotel Business Bay presents diverse culinary experiences across several outlets. Guests can enjoy meals at
Wellness and Recreation
The hotel provides a
Location and Attractions
Citymax Hotel Business Bay is centrally located, just
Highlights
Location: 5.2 km from Burj Khalifa
Rooms: Executive floor for privacy
Dining: Diverse culinary offerings
Business: Valet parking and meeting rooms
Wellness: Rooftop swimming pool
Recreation: Well-equipped gym
“This is a smart choice in Business Bay, especially for families needing interconnecting rooms; the rooftop pool alone makes it worth considering. I noted that the executive floor elevates the experience significantly, a detail worth keeping in mind. With varied dining options, from Pan-Asian to local, I think it balances convenience and comfort well.”
Select your room type
Citymax Hotel Business Bay offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room includes Food & Beverage excluding room dinning2 persons26 sq. feet1 King-size bedAir conditioningShowerroom details
- Twin Room includes Food & Beverage excluding room dinning2 persons26 sq. feet2 Single bedsAir conditioningShowerroom details
- Family Inter-connecting Room includes Food & Beverage excluding room dinning2 persons52 sq. feet2 Single bedsAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Citymax Hotel Business Bay offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Leisure/ TV room
Room features
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Dining Onsite
Citymax Hotel Business Bay features a delightful array of dining options that transport guests across cultures and culinary landscapes. From the vibrant flavors of Asia at Sizzling Wok to the comforting indulgences at Brewhouse, each venue promises a unique experience, perfect for those seeking both variety and warmth in their meals.
Citymax Hotel Business Bay Location
Plot No. 3460148, Business Bay, Dubai,
Explore Dubai
Explore Business Bay
Burj Khalifa
15-minute drive
World's tallest building offers breathtaking views. Tickets available for observation deck access.
The Dubai Mall
10-minute drive
A shopping paradise featuring luxury brands, an ice rink, and the Dubai Aquarium. Popular with families.
Dubai Water Canal
10 minutes' walk
A picturesque spot ideal for leisurely strolls with stunning views of the city skyline.
Dubai Dino
20 minutes' walk
Fossilized dinosaur skeleton in the Dubai Mall, perfect for families and curious minds.
Dubai Camel Race
5-minute drive
Exciting camel races showcasing traditional UAE sport. Check events calendar for race days.
Safa Park
11-minute drive
A spacious park with jogging trails and play areas for children. Perfect for relaxation and family outings.
The Green Planet
8-minute drive
Indoor rainforest home to diverse flora and fauna. Great for engaging with nature.
Pinza
9 minutes' walk
Casual eatery known for artisanal pizzas with fresh ingredients. Ideal for families.
Long Teng Seafood Restaurant
9 minutes' walk
Authentic Chinese seafood experience with signature dim sum. Reservations recommended for peak hours.
Cafe Delices
14 minutes' walk
French cuisine with a cozy atmosphere, featuring delectable pastries and gourmet coffee.
Souk Al Bahar
10-minute drive
Traditional Arabian marketplace with boutique shops and cafés. Hosts cultural events periodically.
Dubai Fountain
10-minute drive
Stunning water show synchronized to music. Showtimes are nightly and perfect for families.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of AED 30.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Arabic, Hindi, Tagalog / Filipino
Number of floors:
18
Number of rooms:
352
Reviews and Ratings
Feedback about Citymax Hotel Business Bay from previous guests about their experience.
Show moreShow less
Pros
Modern design
Large, soft bed
Welcoming staff
Cons
Cold room
Guest reviewsbased on 3153 reviews
Robert from Germany
Business traveller
executive double room includes food & beverage excluding room dinning
4 nights in November 2025
|
Reviewed: February 16, 2026
9.0/10
convenient business bay stay
helpful staff clean rooms eco-friendly products
the hotel is in the heart of business bay.. the rooms were clean. eco-friendly products were available in the bathroom which i appreciated.
each time i extended, the reception requested immediate payment collection. the manner of these calls lacked professionalism and respect.
Dining
9/10
the hotel provides reduction advantages for restaurants and bars, very beneficial, as the bar and restaurant manager, chef, and server are very cute. the breakfast was very generous with different options.
Rooms
9/10
the room was very comfortable and the cleaning service was great, ensuring a tidy space each day. the rooms are quite large, offering ample space for relaxation during the holiday, and everything is very hygienic.
Location
8/10
the location is advantageous, as it is close to a bus stop, simplifying travel by public transport. taxis are readily available in front of the hotel and a convenience store is directly across the street for last-minute purchases.
Service
10/10
the staff was amazing and very helpful. manager manmeet deserves thanks for his contributions to the overall service quality.
0 Helpful
|
Jayden from Canada
Business traveller
executive double room includes food & beverage excluding room dinning
3 nights in November 2025
|
Reviewed: February 09, 2026
8.5/10
amazing stay!
smooth process cute lady good breakfast comfy bed
the check-in process was very smooth. i was served by a very cute lady. she was helpful when i needed to extend my stay. breakfast was good. the ambience of the hotel was quite good. the room was clean. the bed was comfy.
the options for food dining were limited. it was too spicy at times!
Facilities
9/10
the hotel offers a modern gym with cardio equipment and weights. a rooftop pool area, both accessible to all guests and kept very clean by the hard-working maintenance staff.
Dining
8/10
the on-site restaurant offers buffet-style meals and a wide menu. the food was AMAZING!!! the sports bar serves classic pub fare, with extended happy hour specials available some evenings for an affordable price.
0 Helpful
|
Peter from United Kingdom
Business traveller
double room includes food & beverage excluding room dinning
3 nights in November 2025
|
Reviewed: December 27, 2025
6/10
underwhelming stay
the staff was friendly!
The room wasn't properly cleaned. Especially the bathroom.
0 Helpful
Clément from France
Family with children
family room includes food & beverage excluding room dinning
3 nights in November 2025
|
Reviewed: December 22, 2025
6/10
automated message hard sofa bed
the location and the f&b outlets were acceptable. the brew garden and the sizzling wok were a good choice.
the concept of sending a message to the hotel to request a discussion was pointless. i always receive an automated message and furthermore a reply keeping waivers of responsibility. i would not recommend for family stay. the sofa bed was indeed too hard.
0 Helpful
Georgia from United States
Couple
Family Inter-connecting Room includes Food & Beverage excluding room dinning
4 nights in November 2025
|
Reviewed: December 22, 2025
9/10
Really good Service and Great Location!
reception staff helpful staff great location
The staff, especially Mr Sanjay at reception, displayed true kindness. He was very helpful with any questions I had. The hotel's proximity to places like the mall was very convenient.
0 Helpful
Christopher from United Kingdom
Family Inter-connecting Room includes Food & Beverage excluding room dinning
3 nights in November 2025
|
Reviewed: December 02, 2025
9/10
helpful staff great location efficient handling
sagar from reception helped me retrieve my phone from a taxi it was very helpful. the hotel location is great for accessing nearby areas easily. the staff handled every request politely and efficiently.
the gym was not very clean
0 Helpful
Show more reviews
Questions of the users
About Citymax Hotel Business Bay
Does the hotel provide a shuttle service to nearby shopping malls?
20 December 2024
Currently, there is no shuttle service to malls available, but it may be offered in the near future. Is it possible to check in during the early morning hours, say around 2 AM?
10 January 2025
The standard check-in time is at 14:00, but early check-in may be possible based on room availability. In the interconnecting family rooms, do each of the rooms have their own TV?
23 January 2025
Yes, each room in the interconnecting family setup is equipped with a separate flat-screen TV. Can guests enjoy views of the Burj Khalifa from the hotel rooms?
17 February 2025
Several rooms offer views of the Burj Khalifa, ensuring a memorable stay. Is there a gym available for guests at the hotel, and what hours is it open?
1 March 2025
The gym is operational 24/7 for all guests to enjoy. Are alcoholic beverages served at the hotel's bars or restaurants?
12 April 2025
Alcoholic drinks are available at Brew House, Sizzling Wok, and the Pool Bar. Can I check in earlier than the standard time of 14:00 if I arrive at 7:00 AM?
28 April 2025
While standard check-in is at 14:00, early check-in can be arranged for an additional fee, subject to availability. Are there laundry services available, and what are the costs?
5 May 2025
Laundry services are available, with prices ranging from AED 9 for inner clothing to AED 23 for trousers. Is it possible to pay for bookings using Apple Pay?
30 June 2025
Yes, payments can be made via Apple Pay as well as credit or debit cards. Can guests store their luggage after checking out?
10 July 2025
Luggage storage is available for the same day of departure, but overnight storage is not offered.Next best alternative
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