Hotel Central, Innsbruck ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Gilmstrasse 5, Innsbruck, Austria, 6020

Close to the Old Town

Great

8.4

8.9

/10

4.0

3.9

Loved by Hotel Central guests

Warm welcome
Luxurious rooms
Comfortable beds
Perfect location
Helpful staff
Delicious breakfast

"We had a dog barking in the room in front of us our whole stay."

Sonia from United States

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"Just a 3-minute walk from Innsbruck HBF, this classic hotel retains its charm with traditional keyed room doors."

Ringle from Qatar

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"This hotel is super conveniently located and spotless, but what I loved most was the exceptional service."

Erika Noelia M from United States

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Culinary Experience

Hotel Café Central offers an authentic Viennese coffee house experience since 1884, making it Austria's most western Viennese café. Guests can choose from 22 different coffee specialties and enjoy regional home cooking prepared from seasonal ingredients. Café Central is a gathering place for locals and tourists, providing a wide array of pastries and sweet treats to complement the coffee selection.

Rooms and Suites

Hotel Café Central includes 47 double rooms, 6 studios, 2 suites, 4 junior suites, and 25 superior rooms that cater to various guest preferences. Each room offers amenities such as a flat-screen TV, a mini bar, and comfortable seating areas. Junior Suites provide additional space with cozy furnishings made from Swiss stone pine, while suites boast views of the Innsbruck Nordkette mountain range.

Location

Hotel Café Central is strategically positioned in the lively city center of Innsbruck, providing quick access to major attractions. Guests can explore the Old Town, main railway station, and Maria-Theresien-Straße all within walking distance. The hotel serves as a central meeting point for both locals and visitors looking to experience the city.

Wellness Facilities

The hotel features a spa area on the fourth floor, equipped with a Finnish sauna, infrared cabin, and steam bath. Guests can also unwind in a quiet zone or on an open terrace that offers views of the surroundings. A fitness center is available with essential workout equipment to maintain an active lifestyle during the stay.

Business Services

Hotel Café Central accommodates business needs with adaptable meeting rooms to fit various group sizes. The hotel provides access to necessary technical equipment and comprehensive catering options. Efficient service enhances the overall experience for corporate guests.

Highlights

Location: lively city center with walking access to attractions

Rooms: 47 double rooms and various suite options

Culinary: authentic Viennese coffee house experience

Wellness: Finnish sauna & steam bath

Business: adaptable meeting rooms with catering

“What struck me most was the hotel's perfect location, steps from the heart of Innsbruck. Then there's Café Central, a proper Viennese coffee house, with all the charm you'd expect. I also liked the unexpected bonus of free e-bikes, a great way to explore the city.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.6/10Review score

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Highlights from guests

DiningBreakfast Heaven

The breakfast offered many choices, both hot and cold. The hotel is connected to a grand café with good dining options.

Rajesh from India

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Guest ParkingEasy Arrival

Reaching the hotel by car was straightforward. There's parking available right outside, or an underground garage nearby.

Isabelle from France

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Sports & FitnessActive Break

I enjoyed the free e-bikes provided by the hotel, exploring the city's many cycle-friendly routes.

Hans from Netherlands

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Room FeaturesMountain Views

My room had amazing views of the snow-capped mountains. It also had a small balcony.

Olivia from Canada

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Select your room type

Hotel Central offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

220 sq. feet

1 King-size bed

Heating

room details

Superior Single Room

2 persons

175 sq. feet

1 Single bed

Heating

room details

Superior Double Room

2 persons

240 sq. feet

1 King-size bed

Heating

room details

Standard Triple Room

2 persons

485 sq. feet

1 King-size bed

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Hotel Central offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.3/10Review score

General

No smoking on site
Parking
Safe deposit box
Express check-in/ -out
Pets allowed
Luggage storage
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling

Services

Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cots
Children's menu

Spa & Leisure

Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Steam room

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Café Central invites guests to experience a delightful fusion of traditional Austrian cuisine and the warm ambiance of a historic Viennese coffee house. Surrounded by the enchanting atmosphere of Innsbruck, this café is the perfect setting for indulgent breakfasts, leisurely lunches, and elegant high teas.

Hotel Central Innsbruck Restaurant photo

Café Central

Austrian with vegetarian, vegan, gluten-free, and dairy-free options

Ambiance

Magnificent old Viennese coffee house atmosphere, located in the heart of Innsbruck

Key Offerings

Signature offerings include warm Guglhupf, delectable apple strudel, and rich Topfenstrudel served with warm vanilla sauce or cream. Delight in iconic desserts like Coupe Danmark and Mohr im Hemd, alongside a stellar selection of coffees.

Reservation

Not needed

Open daily from 07:00 - 20:00

Hotel Central Location

Gilmstrasse 5, Innsbruck, Austria, 6020

Map view

Gilmstrasse 5, Innsbruck, Austria, 6020

City landmarks

Museum

Grassmayr Bell Museum

4300 ft

Church

Innsbruck Cathedral

2100 ft

Landmark

Hungerburgbahn

2300 ft

Night club

Hofgarten

2700 ft

Zoo

Alpine Zoo Innsbruck

1.3 mi

Museum

Panorama and kaiserjager museum

1.4 mi

Event hall

Olympiaworld

1.2 mi

Event hall

Congress Innsbruck

2300 ft

Park

Rapoldipark

3700 ft

Museum

Tiroler Museumsbahnen

1.0 mi

Landmark

Bergisel Ski Jump

1.9 mi

Nearby

Duke Friedrich Street 15

Golden Roof

1500 ft

Palace

Imperial Palace

1900 ft

Maria-Theresien-Strasse

St. Anna's Column

700 ft

Church

Court Church

1300 ft

Maria-Theresien-Strasse Maximilianstraße-Salurner Straße

Triumphal Arch

1700 ft

Museum

Tyrolean Folk Art Museum

800 ft

Casino

Casino Innsbruck

1600 ft

InnsbruckAustria

Altstadt von Innsbruck

1600 ft

Innsbruck Hbf

1900 ft

Museum

Audioversum

900 ft

Church

Jesuit Church

1000 ft

Herzog-Friedrich-Strasse 10

Helbling House

1300 ft

Gallery

Taxispalais

1100 ft

Maria-Theresien-Strasse

1600 ft

Herzog-Friedrich-Strasse 21

Town Tower

1600 ft

Museumstrasse 15

Tyrolean Provincial Museum

600 ft

Church

Hospital Church of the Holy Spirit Innsbruck

800 ft

Maria-Theresien-Strasse 42

Servite Church

900 ft

Herzog-Friedrich-Strasse 39

Swarovski Crystal Gallery

900 ft

Restaurants

Stiftskeller Innsbruck

1200 ft

Stiftgasse 1

L'Osteria Innsbruck

400 ft

Erlerstrasse 17

Cafeteria Inthal

500 ft

Wilhelm-Greil-Strasse 3

Die Pizzerei

900 ft

6 Bozner Pl.

Breakfast Club

1200 ft

Maria-Theresien-Strasse 49

Aui's Restaurant Bar

900 ft

Museumstrasse 24

La Cantina

400 ft

Sparkassenplatz 2

Paninothek

800 ft

Brixner Strasse 2

Loacker Cafe Innsbruck

600 ft

Sparkassenplatz 5

Explore Innsbruck

Local Highlights Near Hotel Central

Innsbruck Cathedral

8 minutes' walk

Innsbruck Cathedral, a stunning baroque structure, is known for its ornate interiors and beautiful ceiling frescoes.

Hungerburgbahn

9 minutes' walk

Hungerburgbahn offers a scenic funicular ride with breathtaking views of the Tyrolean mountains and Innsbruck.

Alpine Zoo Innsbruck

9 minutes' drive

Alpine Zoo showcases local wildlife in a beautiful mountain setting, ideal for families with special feeding events.

Grassmayr Bell Museum

16 minutes' walk

Grassmayr Bell Museum features a fascinating history of bell casting with interactive exhibits and guided tours available.

Nordkette Ski Area

9 minutes' drive

Nordkette Ski Area provides thrilling skiing and snowboarding experiences with stunning alpine scenery.

Hiking Trails at Patscherkofel

15 minutes' drive

Patscherkofel offers beautiful hiking trails suitable for all levels, with scenic vistas and local flora to enjoy.

L'Osteria Innsbruck

2 minutes' walk

L'Osteria serves Italian cuisine in a lively atmosphere, famous for its delicious pizzas and generous portions.

Stiftskeller Innsbruck

5 minutes' walk

Stiftskeller is known for Austrian specialties and a cozy ambiance, with a menu featuring local dishes and fine wines.

Congress Innsbruck

9 minutes' walk

Congress Innsbruck hosts a variety of events, including concerts and exhibitions, suitable for all ages.

Café Central

10 minutes' walk

Café Central is a historic café offering live music nights, perfect for enjoying a cozy atmosphere with delicious pastries.

Getting around

City Centre

Innsbruck8 min · 2000 ft

Airports

Kranebitten (INN)8 min · 2.9 mi

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 07:00-11:00

Guest Parking

Public parking is possible at a location nearby at EUR 25 per day.

Internet

High-speed internet access is available in public areas for free.

Breakfast

A buffet breakfast is served and charges are applicable.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Czech, Polish, Russian, Croatian, Slovak, Serbian

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Central from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Central is appreciated for its central location, a short walk from the train station and within easy reach of the historic center. Guests often highlight the spacious rooms and find the breakfast, served in the beautiful Cafe Central, a delightful experience with both buffet and a la carte options. Some guests have noted occasional issues with in-room temperature. the hotel's blend of classic style and convenient access to Innsbruck's attractions makes it a popular choice.

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Review score

Based on 4029 verified reviews

8.3/10

Great

89%

Recommend

Location

9.6/10

Staff

9.0/10

Paid Wi-Fi

7.3/10

Free Wi-Fi

8.1/10

Pros

Suite upgrade

Excellent location

Friendly staff

Free public transport

Breakfast selection

Cons

Extra charges

Poor customer service

Outdated equipment

Samuel L from Canada

superior double room

3 nights in November 2025

Reviewed:February 09, 2026

8.8/10

super central spot!

central locationfriendly staffsuper clean roomuseful explorer cards

The location is unbeatable, a short walk to all the main attractions and the train station! the staff are so friendly and helpful, always ready with a smile. the room was super clean and spacious. i really appreciated the useful explorer cards provided with my stay. They saved me money and made exploring easier.

Service

9/10

the reception staff provided helpful information and assistance quickly! the staff seemed genuinely happy to help. they were quick to address any questions and concerns i had.

Facilities

8/10

the hotel offered a sauna for relaxation! i unfortunately didn't have time to use it but it looked inviting! i also noticed they have wellness facilities though i did not have time to investigate these.

Rooms

9/10

My room had plenty of storage space, i did appreciate the bright and clean atmosphere! the bed was comfortable and ensured a restful sleep. Plus, the room had all of the essentials i needed for a comfortable stay!

Dining

9/10

The breakfast had a wide variety of options. Many tasty choices were available, from fresh fruit to pastries to hot items! the quality of the food was excellent. The dining area was clean and well-kept.

0 Helpful

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ian from united kingdom

Business traveller

superior double room

3 nights in November 2025

Reviewed:January 04, 2026

6/10

acceptable, but underwhelming stay

central locationthin wallspoor shower

the location was acceptable, very central to most attractions.

The room i had felt pretty dated. I found that the walls were so thin you could practically hear the neighbours breathing, not to mention their tv blaring until late, honestly. the shower barely worked properly. I barely got any hot water. they told me to try again later, but it still wasn't great.

0 Helpful

Taylor from United States

Single

standard double room

4 nights in November 2025

Reviewed:November 26, 2025

6/10

helpful staffhot airloud noise

the staff was helpful and the location was acceptable.

The lack of air conditioning was a problem. It was far too hot in the room. they provided a fan, but it just blew hot air and made a lot of noise. it was almost impossible to sleep.

0 Helpful

Questions of the users

About Hotel Central

What room option do you recommend for three adults traveling together, especially if we want to enjoy breakfast and dinner during our stay?

10 January 2024

For three adults, selecting a room with three beds or a larger studio is advisable to ensure comfort for all guests.

Can guests choose to book their stay with or without breakfast included in the room rate?

15 February 2024

Yes, breakfast can be included in the booking or opted out if preferred.

What are the parking fees for a two-night stay, and are there any additional costs for multiple entries and exits?

23 March 2024

The parking fee is €15 per night. Guests can enter and exit the garage as often as needed without incurring additional charges.

Is it possible for guests to store their luggage at the hotel prior to check-in if they arrive early?

28 April 2024

Yes, guests are welcome to leave their luggage at the hotel before the official check-in time.

Are wellness services, such as the fitness area and steam bath, included in the booking, or do they come at an extra charge?

12 May 2024

Access to wellness services, including the fitness area and steam bath, is included in the room rate.

Do all rooms come equipped with heating systems, especially considering the cooler temperatures in Tyrol during winter?

20 June 2024

Yes, all rooms feature a heating system to ensure a comfortable temperature throughout the winter months.

Is the Innsbruck Welcome Card available to guests staying for a short visit, and what benefits does it offer?

5 July 2024

The Innsbruck Welcome Card is provided to guests who stay for a minimum of two nights and offers various transportation and attraction discounts.

Is there a dedicated parking facility for guests traveling with motorcycles, and is there a fee associated with it?

15 August 2024

Yes, motorcycles can be parked in the garage for a fee of €15 per night.

How far is the nearest ski slope from the hotel, and is there a ski shuttle service available?

10 September 2024

The nearest ski resort, Axamer Lizum, is approximately 16 kilometers away, and the ski bus stops very close to the hotel for easy access to the slopes.

Are pets allowed at the hotel, and are there any fees associated with bringing a cat?

15 October 2024

Yes, cats are permitted, with an additional fee of €15 per night for cleaning and maintenance.