Best Western Plus Hotel Koeln City, Cologne ➤ Reviews, Rooms & Prices 2026

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Best Western Plus Hotel Koeln City Exterior photo

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Key details

About the Hotel

Innere Kanalstrasse 15, Cologne, Germany, 50823

Near the Cologne Cathedral

Great

8.2

8.4

/10

3.2

4.2

Loved by Best Western Plus Hotel Koeln City guests

Tasty food
Clean rooms
Friendly staff
Good variety

"It is so pleasant to see such a spacious room after staying in tiny hotel rooms in Europe."

Li Z

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"Surprisingly well equipped gym. And also super nice sauna, spacious, clean, comfy quiet area."

Anna-katrin from Germany

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"Great, vast and very tasty breakfast choices for everyone - made fresh on the spot."

Grzegorz from Poland

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Location

Best Western Plus Hotel Koeln City is situated just a short walk from the iconic Cologne Cathedral and the historic Old Town. The hotel provides convenient access to public transport, with the Köln Central Station a mere 5-minute walk away. Nearby attractions include the Museum Ludwig and the Schildergasse shopping street, which is known for its diverse retail offerings.

Accommodations

The hotel offers 88 well-appointed rooms, including standard, superior, and family rooms designed for comfort and practicality. Guests can find amenities such as flat-screen televisions, cozy bedding, and stylish furnishings in each room. The family rooms accommodate up to four people, making them suitable for small groups and families.

Dining

A hearty breakfast buffet is available each morning, featuring a variety of hot and cold items to cater to different tastes. The hotel's bar provides a relaxed environment where guests can unwind with a selection of drinks and light snacks. Local dining establishments are also within walking distance for those who wish to explore regional cuisine.

Wellness

Fitness enthusiasts can take advantage of the hotel's gym, equipped with essential workout machines and free weights. For relaxation, a sauna is available to help guests unwind after a long day of sightseeing or business meetings. The hotel promotes a balance of physical activity and relaxation for all visitors.

Business Facilities

The hotel includes a conference room, fitted with modern audiovisual equipment, suitable for meetings and events. High-speed internet access is provided, ensuring seamless connectivity for business needs. Accessible facilities support an efficient working environment for corporate guests.

Highlights

Location: 5-minute walk from Cologne Cathedral

Accommodations: 88 well-appointed rooms

Dining: Breakfast buffet with hot and cold items

Wellness: Gym and sauna available

“From what I've gathered, this hotel strikes a balance between modern comfort and accessibility, especially with its proximity to public transport links to the city center. The breakfast receives high marks, suggesting a strong start to the day for guests before they venture out. Overall, it seems like a solid choice for those wanting a convenient base while exploring Cologne.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.1/10Review score

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Highlights from guests

Sports & FitnessGreat Gym!

The gym was a real plus, open late until 11pm, making it easy to fit in a workout.

Marcus from United Kingdom

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Guest ParkingEasy Parking

Sufficient parking space made driving into the city easy and stress-free.

Pieter from Netherlands

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DiningNice Restaurant

Dinner at the restaurant was excellent. A really great experience after a long day.

Jerry from United States

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Room FeaturesIn-Room Kettle

The electric kettle with tea and coffee in the room was a lovely touch.

Andrea from Germany

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Select your room type

Best Western Plus Hotel Koeln City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Roll Shower Disability Access or Non-Smoking

2 persons

240 sq. feet

1 King-size bed

Air conditioning

room details

Standard Queen Room Non-Smoking

2 persons

240 sq. feet

1 King-size bed

Air conditioning

room details

Standard Twin Room Non-Smoking

2 persons

240 sq. feet

2 Single beds

Air conditioning

room details

Superior Twin Room Higher Floor or Non-Smoking

2 persons

250 sq. feet

2 Single beds

Air conditioning

room details

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Facilities

Best Western Plus Hotel Koeln City offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa lounge
Sauna

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Dining Onsite

At Best Western Plus Hotel Koeln City, TRIFORUM invites guests to explore a delightful array of international dishes. This modern venue showcases regional and seasonal flavors in a warm setting, making every meal a memorable occasion, whether enjoyed indoors or on the charming outdoor terrace during pleasant weather.

Best Western Plus Hotel Koeln City Restaurant photo

TRIFORUM

International with regional and seasonal influences

Ambiance

Modern decor with a warm, inviting atmosphere, perfect for relaxation and enjoyment

Key Offerings

A diverse breakfast spread featuring sweet and savory options, along with lunch and dinner that highlight local tastes. Outdoor seating enhances the dining experience when weather permits.

Reservation

Recommended

Open for breakfast, lunch, and dinner from 12:00 - 14:00 and 18:00 - 23:00, daily

Best Western Plus Hotel Koeln City Location

Innere Kanalstrasse 15, Cologne, Germany, 50823

Map view

Innere Kanalstrasse 15, Cologne, Germany, 50823

City landmarks

Church

Cologne Cathedral

1.5 mi

Square

Domplatte

1.4 mi

Museum

Museum of East Asian Art Cologne

2900 ft

Museum

Cologne Chocolate Museum

1.8 mi

Museum

Wallraf-Richartz Museum

1.5 mi

Museum

Museum of Applied Art Cologne

1.3 mi

Mosque

Cologne Central Mosque

2700 ft

Museum

Farina Fragrance Museum

1.5 mi

Church

St. Maria in der Kupfergasse

1.4 mi

Museum

Ludwig Museum

1.6 mi

Museum

Roman-Germanic Museum

1.5 mi

Church

Basilica of the Holy Apostles

5000 ft

Church

Church of the Immaculate Conception of the Blessed Virgin Mary in Cologne

1.3 mi

Landmark

Stadtgarten Cologne

4900 ft

Spa Centre

Neptunbad

3900 ft

Landmark

Colonius Broadcasting Tower

3800 ft

Museum

Kolumba

1.3 mi

Landmark

Alt St. Alban

3700 ft

Church

Saint Gereon's Basilica

1.2 mi

Square

Willy Millowitsch

4900 ft

Landmark

Hahnentorburg

3900 ft

Church

St. Maria Himmelfahrt

1.4 mi

Park

Hiroshima Nagasaki Park

1.3 mi

Church

St. George's Church

1.5 mi

Church

St Ursula

1.4 mi

Fountain

Fastnachtsbrunnen

1.5 mi

Museum

Cologne's Municipal Museum

1.1 mi

Lake

Aachener Weiher

3000 ft

Museum

NS Documentation Centre of the City of Cologne

1.4 mi

Nearby

Cemetery

Melaten-Friedhof

1900 ft

Restaurants

Cafe Belgique

3800 ft

Bruesseler Platz 16

Kebab Xpress

3200 ft

Venloer Str. 207

Barito

3300 ft

Aachener Str. 59

Sushi Ninja

3100 ft

Venloer Str. 241-245

Heilandt Kaffeemanufaktur

3600 ft

Bismarckstr. 41

Ouzeria

4000 ft

Bruesseler Str. 68

Spatz

3600 ft

Antwerpener Str. 38 Gegenuber Number 90

L'Antipasto

3600 ft

Antwerpener Str. 39

Explore Cologne

Local Experiences

Museum of East Asian Art Cologne

11 minutes' walk

Showcases a diverse collection of East Asian art. Provides unique insights into cultural heritage through various exhibitions.

Melaten-Friedhof

7 minutes' walk

A beautiful cemetery known for its impressive architecture and serene landscapes. Perfect for a tranquil stroll.

Lindenthaler Tierpark

24 minutes' walk

A family-friendly zoo featuring various animal species and scenic areas. Great for kids, with picnic spots available.

Cologne Chocolate Museum

30 minutes' walk

Explains the history of chocolate production with interactive exhibits and tastings. Ideal for chocolate lovers of all ages.

Biking in Stadtwald Park

20 minutes' walk

Biking options available for adventurous guests. Enjoy the lush greenery while engaging in outdoor fitness.

Relaxation at Neptunbad

15 minutes' walk

A spa offering wellness treatments and thermal baths. Perfect for relaxation with a tranquil atmosphere.

Cafe Belgique

14 minutes' walk

Charming cafe with Belgian specialties. Known for its cozy atmosphere and delightful waffles. Reservations recommended.

Sushi Ninja

12 minutes' walk

Serves fresh sushi in a casual setting. Popular for its high-quality ingredients and vegetarian options.

Kebab Xpress

12 minutes' walk

Offers quick, delicious kebabs with a variety of fillings. Great for casual dining with a fast service.

Stadtgarten Cologne

18 minutes' walk

Host to live music and cultural events. A vibrant atmosphere with outdoor seating, great for a night out with friends.

Willy Millowitsch

20 minutes' walk

A local theater offering various performances. Family-friendly programming makes it suitable for all ages.

Getting around

City Centre

Cologne30 min · 1.6 mi

Airports

Koln/Bonn (CGN)28 min · 11.2 mi

Dusseldorf (DUS)70 min · 28.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at EUR 24 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 28 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Year renovated:

2012

Number of floors:

Number of rooms:

202

Former name

park inn by radisson koln city west

Reviews and Ratings

Feedback about Best Western Plus Hotel Koeln City from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the Best Western Plus Hotel Koeln City's modern and clean appearance, with cozy rooms equipped with coffee makers, soft drinks, bottled water, and even fluffy cotton bathrobes. The tasty breakfast boasts a huge variety of food, while the restaurant offers a diverse menu with a chef who prepares very tasty dishes; some guests, however, have mentioned that the breakfast could be improved. Parking is conveniently available, and while the location is a bit outside the city center, it's only a short Uber ride away, plus it's just a few minutes' walk to the tram.

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Review score

Based on 1058 verified reviews

8.1/10

Great

86%

Recommend

Breakfast

8.7/10

Cleanliness

8.7/10

Paid Wi-Fi

6.4/10

Value for money

7.7/10

Pros

Friendly staff

Tidy rooms

Tasty breakfast

Modern hotel

Good gym

Cons

Cigarette smell

Baby cot charge

Mia from Germany

Family with children

Superior Room

3 nights in June 2025

Reviewed:August 21, 2025

9.0/10

Excellent Family Stay

connecting roomsfriendly staffconvenient locationinadequate air conditioning

The hotel arranged connecting rooms for my family. This made access very easy. The staff was very friendly (and always ready to assist). The location is convenient.

I think the air conditioning could be better. It did not work well, presumably because the heating system was still running. It was uncomfortably warm inside the room.

Service

9/10

The personnel was very helpful throughout my visit. Check-in and check-out were super simple (and fast). Staff resolved a minor issue quickly.

Location

8/10

The hotel is near a tram stop and the Belgian quarter. There are several nice brunch places nearby. It is a safe area for walking.

Facilities

9/10

There is a bar with super friendly staff. The hotel arranged parking. This hotel offers convenient travel by car to fairgrounds.

Rooms

10/10

The rooms were clean and of an appropriate size. The hotel room was spacious and quiet. Beds were very restful. I slept well.