Abbey Hotel, London ➤ Reviews, Rooms & Prices 2026

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About the Hotel

23 Wood Lane Shepherds Bush, London, United Kingdom

Close to Westfield London

Very good

7.1

7.2

/10

2.1

Loved by Abbey Hotel guests

Great location
Comfortable bed
Modern bathroom
Kind staff

"It's right at the bus stop for buses that go up to Hammersmith Hospital (72, 272)."

Cynthia from United Kingdom

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"Hotel is fabulously located for the TV Studios and right across from Westfield White City shopping centre."

JemmaHanger from United Kingdom

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"Great location opposite Westfields. Basic hotel but clean, modern bathroom, comfortable bed."

Max

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4-star hotel with an exceptional City of London location

Location

Abbey Hotel is situated in the heart of London, offering easy access to notable attractions such as Hyde Park and Buckingham Palace. It is a 5-minute walk from the Paddington Station, providing connections to the Heathrow Express service. The hotel's central location allows guests to explore the vibrant city with minimal travel time.

Rooms

The hotel provides a selection of over 75 guest rooms equipped with essential amenities for a comfortable stay. Room types include single, double, and family configurations, making it an accommodating choice for various travelers. Each room has en-suite bathrooms, and select rooms offer views of the surrounding city.

Dining

Abbey Hotel offers breakfast served daily with an array of options for guests to choose from. Special brunch menus are available on weekends, allowing guests to enjoy a leisurely dining experience. An on-site bar serves light meals and beverages, providing a convenient spot for relaxation.

Business Amenities

The hotel provides a business center with essential services such as printing, copying, and scanning for corporate travelers. Meeting rooms are available on-site, equipped with audio-visual facilities to accommodate various business functions. Wi-Fi access is provided to enhance productivity during stays.

Additional Amenities

Abbey Hotel includes a 24-hour front desk, offering concierge services and assistance for guest inquiries. Laundry services are available, ensuring convenience during extended stays. The hotel also has a luggage storage option, allowing guests to explore the city without their bags.

Highlights

Location: Heart of London, 5-minute walk from Paddington Station

Rooms: Over 75 guest rooms for various configurations

Dining: Breakfast served daily with weekend brunch options

Business: Business center with printing and meeting rooms

“In my opinion, this Shepherd's Bush Market hotel emphasizes value and multicultural connection, placing guests directly opposite Westfield London. I noted that the rooms are basic, but reports mention exceptionally helpful staff and attention to cleanliness. For travelers prioritizing location and a supportive atmosphere on a budget, it presents a viable option.”

Anna BlackEditor-in-Chief at Tohotel

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Select your room type

Abbey Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

55 sq. feet

2 Single beds

Heating

room details

Deluxe Triple Room

2 persons

110 sq. feet

3 Single beds

Heating

room details

Standard Double Room

2 persons

80 sq. feet

1 King-size bed

Heating

room details

Standard Single Room

2 persons

90 sq. feet

1 Single bed

Heating

room details

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Facilities

Abbey Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.0/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Car park
Off-site car park
Handicap parking
Safe deposit box
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Services

Valet parking
Housekeeping

Spa & Leisure

Live entertainment

Room features

Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Abbey Hotel Location

23 Wood Lane Shepherds Bush, London, United Kingdom

Map view

23 Wood Lane Shepherds Bush, London, United Kingdom

City landmarks

Museum

The British Museum

4.3 mi

Garden

Buckingham Palace

3.6 mi

Park

Hyde Park

2.5 mi

Park

Holland Park

1.5 mi

Museum

Victoria and Albert Museum

2.4 mi

Palace

Kensington Palace

1.6 mi

Square

Trafalgar Square

4.2 mi

Museum

Natural History Museum

2.2 mi

Museum

Design Museum

1.5 mi

Museum

Science Museum

2.2 mi

Museum

National Gallery

4.2 mi

Landmark

Big Ben

4.3 mi

Park

Kensington Gardens

1.9 mi

Event hall

Royal Albert Hall

2.1 mi

Landmark

Westbourne Grove

1.3 mi

Church

Westminster Abbey

4.2 mi

Shopping Area

Westfield London

3000 ft

Park

Ravenscourt Park

5200 ft

Museum

Leighton House Museum

1.5 mi

Museum

Museum of Brands

1.7 mi

Event hall

Hammersmith Apollo

1.4 mi

Landmark

Notting Hill

1.4 mi

Metro Station

Kensington

5100 ft

Garden

Kyoto Garden

1.5 mi

Event hall

Olympia Exhibition Centre

5100 ft

Landmark

Wood Lane

3000 ft

Event hall

Bush Hall

3000 ft

Landmark

Lost Lagoon

3100 ft

Landmark

O₂ Shepherd's Bush Empire

3100 ft

Event hall

02 Shepherd's Bush Empire

3100 ft

Nearby

Shopping Area

Westfield London

1800 ft

Park

Hammersmith Park

1900 ft

Mall

BBC White City

1900 ft

Restaurants

Woodys Grill

500 ft

1 Uxbridge Road

Mr Falafel

800 ft

Uxbridge Road Units T4/T5 New Shepherds Bush Market

Zicaffe

500 ft

182 Uxbridge Road

Cafe Vakko

500 ft

182 Uxbridge Road Shepherds Bush

best london kebab

600 ft

160 Uxbridge Road Shepherds Bush Green

Dessertz

600 ft

65-69 Shepherd's Bush Green

Itsu

1000 ft

Level 50

The Italian Coffee Club

900 ft

4/5 Shepherds Bush Market Uxbridge Road Entrance

Harana

1200 ft

118 Uxbridge Road

Chikara Teppanyaki

1600 ft

Westfield London Shopping Centre Ariel Way Unit 2134

Explore London

Local Highlights

Holland Park

30 minutes' walk

Holland Park features beautiful gardens, wildlife, and the unique Kyoto Garden, perfect for relaxation and picnics.

Hyde Park

45 minutes' walk

Hyde Park offers expansive green spaces, boating opportunities, and the iconic Serpentine Lake, ideal for outdoor enthusiasts.

Kensington Palace

30 minutes' walk

Kensington Palace, a royal residence, showcases stunning gardens and exhibitions about British royal history.

BBC White City

10 minutes' walk

BBC White City hosts tours and events, providing insight into broadcasting with interactive displays for all ages.

Local Markets

10 minutes' walk

The nearby Westfield London offers diverse shopping and entertainment, including seasonal markets and exhibitions.

Yoga Classes

15 minutes' drive

Various local studios offer yoga classes for relaxation and wellness, catering to all skill levels throughout the week.

Kilburn Grange Park

30 minutes' walk

Enjoy outdoor sports and leisure activities at Kilburn Grange Park, featuring walking paths and open green spaces.

Thames River Cruise

20 minutes' drive

Experience views of London from the water with Thames River cruises, offering a thrilling perspective of iconic landmarks.

Woodys Grill

2 minutes' walk

Woodys Grill serves delicious grilled dishes in a casual setting, perfect for families craving tasty comfort food.

Cafe Vakko

2 minutes' walk

Cafe Vakko features Mediterranean cuisine and fresh pastries in a cozy atmosphere, ideal for breakfast or lunch.

Mr Falafel

3 minutes' walk

Mr Falafel offers delicious Middle-Eastern wraps and vegetarian options, praised for speedy service and flavorful meals.

Best London Kebab

3 minutes' walk

Best London Kebab serves authentic kebabs and fast-casual dining with vegetarian choices in a vibrant environment.

BBC White City

10 minutes' walk

BBC White City features interactive exhibits and events, suitable for all ages, showcasing the world of broadcasting.

The Luna Cinema

15 minutes' drive

The Luna Cinema hosts outdoor movie screenings in charming locations, providing a memorable experience for film lovers.

The Hammersmith Apollo

15 minutes' drive

The Hammersmith Apollo is a renowned venue for live music and comedy, drawing big names and offering a lively atmosphere.

The Lyric Hammersmith

10 minutes' drive

The Lyric Hammersmith showcases diverse performances and dramas, creating an engaging cultural hub for theater enthusiasts.

Getting around

City Centre

London11 min · 4.2 mi

Airports

London City (LCY)34 min · 13.9 mi

London Heathrow (LHR)34 min · 14.0 mi

Train

Kensington (Olympia) Train Station17 min · 4600 ft

Underground

Wood Lane5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Arabic

Number of rooms:

Former name

oyo abbey hotel

Reviews and Ratings

Feedback about Abbey Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Abbey Hotel enjoys a convenient location near Westfield Shopping Centre and Shepherd's Bush Market Tube station, making it easy to explore the city and access various shops and restaurants. Guests appreciate the comfortable beds, and some have found the rooms spacious, particularly the triple rooms. While the hotel is considered basic, it offers good value, though a few guests have noted minor issues with the rooms being small.

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Review score

Based on 338 verified reviews

7.1/10

Very good

66%

Recommend

Breakfast

10.0/10

Location

8.9/10

Facilities

7.0/10

Cleanliness

7.3/10

Pros

Great location

Comfy beds

Friendly staff

Good lighting

Tea/coffee setup

Cons

Mold everywhere

Dirty sheets

Noisy neighbors

Dick from United Kingdom

Single

Standard Twin Room

4 nights in November 2025

Reviewed: January 07, 2026

8.5/10

Convenient Location for Shopping and Transport

shopping centretrain stationfriendly staffcleanliness standard

I found the proximity to the Westfield shopping centre REALLY convenient. Shepherd's Bush train station was also nearby. The staff were friendly and helpful. They immediately provided a replacement when I mentioned the hairdryer wasn't working. The room was a nice size.

Cleanliness was NOT up to standard . I think improvements are needed.

Location

9/10

The location offered easy access to various transportation options with the tube station just minutes away, perfect for exploring the city, and the hotel is opposite a BIG shopping center.

Facilities

8/10

The hotel features secure access that gave me peace of mind. Staff quickly addressed any concerns, like replacing a faulty hairdryer immediately. I found this service great.

Dining

9/10

I found many dining options near the hotel thanks to the surrounding area. The proximity to the shopping centre provided plenty of food choices. This made meal times easy.

Rooms

8/10

The room included a kettle and necessary amenities for making tea and coffee. Though compact, my room had everything I needed. A fan was provided, very helpful during warmer weather.

0 Helpful

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Stuart from Australia

Single

Standard Twin Room

3 nights in November 2025

Reviewed: December 12, 2025

8.5/10

convenient stay near shopping

ideal spotsupportive staffcoffee facilitiesclean rooms

this hotel was locate in an ideal spot near shops. i found the staff very supportive with directions. the rooms include tea and coffee making facilities. its very clean rooms ensure a good stay.

the bathroom a bit small.

Location

9/10

the hotel is really close to several metro stations and a bus stop is directly outside. many restaurants are locate nearby so finding a place to eat is not difficult. this makes getting around the city easy.

Rooms

8/10

the room was cozy and perfect for sleeping. it provide a comfy space after a day of exploring. everything was clean and well maintain, which makes it a great spot to relax.

Facilities

8/10

tea and coffee is available in rooms. this is a handy addition for anyone who want a quick drink. the staff always keep it stock, really appreciated.

Service

9/10

the staff are very helpful with travel information. they help me locate the train station. their support make my travel easier and more fun.

0 Helpful

Connor from United Kingdom

Single

Standard Twin Room

3 nights in November 2025

Reviewed: December 10, 2025

9/10

Convenient location near transportation

tube stationsconvenient access

The hotel's proximity to the tube stations made travel easy. A nearby shopping center offered convenient access to various amenities. I found this especially useful.

0 Helpful

samuel from united kingdom

Single

standard double room

3 nights in November 2025

Reviewed: December 08, 2025

9.0/10

charming stay near westfield

amazing locationhelpful staffvery clean

The location is amazing. It's just across the street from westfield shopping centre. the staff was friendly and helpful. i found it easy to get around with the bus stop right outside the door. plus, the room was very clean!

the shower's water temperature was inconsistent at times.

Service

9/10

The reception staff were helpful with directions. They offered guidance to nearby attractions. i had a seamless check-in, completed quickly and efficiently. the staff also stored my luggage securely before check-in.

Location

10/10

the hotel is conveniently located opposite westfield shopping center. a bus stop is right outside, and i found transportation to be straightforward. shepherd's bush market tube station is also within a short walk.

Dining

8/10

there are many dining options close to the hotel. westfield shopping center has several restaurants and cafes. i noticed two pubs around the corner from the hotel, offering convenience for meals.

0 Helpful

Ben from United Kingdom

Single

Deluxe Triple Room

3 nights in October 2025

Reviewed: December 02, 2025

9/10

underground stationssized triple room

The location provided easy access to multiple underground stations. Food places nearby offered convenient dining options. I found this helpful . The triple room was reasonably sized. It was also very clean.

The room layout was a bit small. It was hard to move around. ',

0 Helpful

Molly from United Kingdom

Single

Standard Double Room

3 nights in August 2025

Reviewed: October 16, 2025

7/10

a reasonable stay

great locationhelpful staffshopping centrebroken remotefaulty bulbno lock

the location was great for accessing local attractions. westfield shopping centre was right opposite the hotel. the bus stop was also right outside the hotel. staff at the front desk was friendly.

the tv remote did not work. one of the lamp bulbs was out. i could not even lock the room from the inside. someone entered my room twice on the morning of departure.

0 Helpful

Theodore from Canada

Business traveller

standard twin room

4 nights in August 2025

Reviewed: September 24, 2025

8.8/10

convenient stay

shopping centereasy transportationhallway noise

the hotel is near westfield shopping center. this allows quick access to various shops and restaurants. i found the tube station nearby.. it provided easy transportation throughout the city.

i experienced some noise during the night. the sounds seemed to come from the hallway.

Location

9/10

the hotel is situated a short walk from shepherd's bush market tube station. the proximity to westfield shopping center offers numerous dining and shopping options. bus stops are conveniently located directly outside the hotel.

Rooms

8/10

the standard twin room featured two comfortable beds. the shower provided plenty of hot water. daily towel changes and replenishment of toiletries maintained cleanliness.

Dining

8/10

while the hotel lacks an on-site restaurant, many eateries are available in the surrounding area. westfield shopping centre has diverse dining choices. several supermarkets also offer convenient options for snacks and drinks.

Service

10/10

reception staff offered helpful and polite service. check-in was efficient and straightforward. the staff provided assistance with directions and travel information when requested.

0 Helpful