What time can guests check in at the hotel? Is early check-in possible?
2 June 2024
Check-in begins at 14:00. Early check-in may be accommodated if your room is available upon your arrival. 75 photos
The West Hotel & Spa, Hanoi
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Key details
About the Hotel
23 Hang Dao, Hanoi,
- Close to Hoan Kiem Lake
Perfect
9.0
8.8
2.5
4.7
3-star city-center hotel in Hanoi Old Quarter
Location
The West Hotel & Spa is located in the heart of Hanoi's prestigious Old Quarter, just a 7-minute walk from
Rooms
The hotel offers 30 well-appointed rooms, each designed for maximum comfort and functionality. Guests can choose from various room types including Superior Double Rooms,
Dining
Wellness
Airport Transfer Services
The hotel provides airport
Highlights
Location: Heart of Hanoi Old Quarter
Rooms: 30 well-appointed rooms
Dining: TheWest Restaurant with local cuisine
Wellness: TheWest Spa with various massages
Airport Transfer: Hassle-free pickup and drop-off services
“The West Hotel & Spa distinguishes itself with a location inside Hanoi's Old Quarter, making it a practical base for experiencing the city. I appreciate the comprehensive spa menu embracing both traditional and modern wellness practices. Airport transfers and on-site dining add layers of convenience that travelers will value.”
Select your room type
The West Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior Suite Balcony2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe Double Room City View2 persons25 sq. feet1 King-size bedCity viewAir conditioningShowerroom details
- Deluxe Double Room2 persons25 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The West Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
Spa & Leisure
- Live entertainment
- Spa & wellness centre
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
The West Hotel & Spa Location
23 Hang Dao, Hanoi,
Explore Hanoi
Explore Hanoi
Vietnam Military History Museum
20 minutes' walk
Military history exhibits, aircraft displays, and a dramatic tower. Guided tours available for deeper insights.
Temple of Literature
20 minutes' walk
Vietnam's first university set in tranquil gardens, known for stunning architecture and cultural importance.
Ho Chi Minh Mausoleum
35 minutes' walk
Resting place of Ho Chi Minh, featuring solemn ceremonies and an impressive monument to Vietnam's leader.
Hoa Lo Prison
7 minutes' walk
Historic prison museum with informative exhibitions on Vietnam's struggle for independence.
Cycling Tours
20 minutes' drive
Guided cycling tours through Hanoi's scenic streets and surrounding countryside perfect for adventure seekers.
Yoga Classes
15 minutes' walk
Relaxing yoga sessions at nearby studios offering various levels for a calming escape from city life.
New Day Restaurant
6 minutes' walk
Casual dining serving authentic Vietnamese dishes. Noteworthy for its fresh spring rolls and pho.
Ag Cafe
2 minutes' walk
Cozy atmosphere perfect for a quick coffee or light meals. Known for delicious pastries and local snacks.
Hanoi Night Market
7 minutes' walk
Vibrant market offering local crafts, street food, and live performances making it a lively evening spot.
Jazz Club
10 minutes' drive
Intimate setting for live jazz performances, attracting both locals and tourists looking for unique nightlife.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of VND 150000.0 per person.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Thai
Number of rooms:
21
Reviews and Ratings
Feedback about The West Hotel & Spa from previous guests about their experience.
Pros
Friendly staff
Great location
Fast laundry service
Daily room cleaning
Breakfast options
Cons
Hard bed
Cold coffee
No outside window
Guest reviewsShow more reviews
Questions of the users
About The West Hotel & Spa
Are there designated smoking areas or balconies available for smokers?
15 July 2024
Smoking is not allowed inside the hotel, but there are balconies in certain rooms where smoking is permitted. Can payments be made directly at the hotel upon check-in?
22 August 2024
Yes, both cash and credit card payments are accepted at the hotel. Is the hotel accessible for guests with disabilities, and are there facilities like grab rails?
10 September 2024
The hotel has an elevator for easy access to the rooms. While there are no grab rails in the showers, the bathrooms are designed for easy access. Is there a breakfast service available, and what time does it start?
5 October 2024
Breakfast is served daily from 07:00 to 09:30, with a buffet featuring a variety of options. Do the hotel rooms come equipped with a mini fridge for guests?
18 November 2024
All rooms include a mini fridge for storing drinks and packaged food, though storing strongly scented items is discouraged. Is there a shuttle service available for airport transfers?
3 December 2024
Yes, the hotel offers airport shuttle service with fixed prices depending on the number of passengers. Can children under a certain age stay for free at the hotel?
10 January 2025
Children under 5 years old can stay free of charge when accompanied by an adult. Is there a possibility to store luggage at the hotel after checking out?
25 February 2025
Yes, guests can leave their luggage at the hotel for safekeeping after check-out. Are irons and hairdryers provided in the hotel rooms?
15 March 2025
Each room is equipped with a hairdryer, and irons can be borrowed from the front desk upon request. How does the hotel ensure a peaceful stay for guests?
28 March 2025
Rooms are designed to be soundproofed, and guests looking for quieter rooms can inquire about specific locations upon booking.Next best alternative
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