"Although this hotel is on a busy street, the rooms are super quiet."
María from Singapore
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"The room was not big, but sufficient for us and with a bonus balcony overlooking the busy street and neighborhood."
Aniruddha Hom from Bangladesh
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"The location is fantastic, right in the middle of the weekend market (but we couldn't hear any of the noise from our room, soundproof walls I guess)."
Jun from Singapore
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Location
The West Hotel & Spa is located in the heart of Hanoi's prestigious Old Quarter, just a 7-minute walk from Hoan Kiem Lake. This central position enables guests to easily explore important cultural sites and local attractions. The hotel is also conveniently situated close to a range of restaurants and shops, facilitating an immersive experience in the city's vibrant atmosphere.
Rooms
The hotel offers 30 well-appointed rooms, each designed for maximum comfort and functionality. Guests can choose from various room types including Superior Double Rooms, Deluxe King Rooms, and Junior Suites with balconies. All accommodations come equipped with private bathrooms, soundproof walls, and air conditioning to enhance the stay.
Dining
TheWest Restaurant serves a diverse menu featuring both international and local cuisine, prepared by a talented chef. Guests can enjoy traditional Vietnamese dishes alongside continental options, providing a culinary journey that caters to various tastes. The dining area combines appealing décor with attentive service to create a pleasant meal experience.
Wellness
TheWest Spa is recognized as one of the best spas in Hanoi, offering pioneering therapies and treatments. Guests can experience a variety of massages such as the Four Hands Massage and Hotstone Massage. This spa combines traditional techniques with natural remedies to promote relaxation and well-being.
Airport Transfer Services
The hotel provides airport pickup and drop-off services at competitive rates, ensuring a hassle-free transfer to and from the airport. This service is designed to eliminate concerns about potential scams while traveling to the hotel. Guests can choose from various vehicle options based on the size of their party.
Highlights
Location: Heart of Hanoi Old Quarter .
Rooms: 30 well-appointed rooms .
Dining: TheWest Restaurant with local cuisine .
Wellness: TheWest Spa with various massages .
Airport Transfer: Hassle-free pickup and drop-off services .
“The West Hotel & Spa distinguishes itself with a location inside Hanoi's Old Quarter, making it a practical base for experiencing the city. I appreciate the comprehensive spa menu embracing both traditional and modern wellness practices. Airport transfers and on-site dining add layers of convenience that travelers will value.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
The West Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Balcony
2 persons
325 sq. feet
1 King-size bed
Shower
Balcony
room details
Deluxe Double Room City View
2 persons
270 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Superior Double Room
2 persons
250 sq. feet
1 King-size bed
Shower
Air conditioning
room details
Deluxe Double Room
2 persons
270 sq. feet
1 King-size bed
Shower
Air conditioning
room details
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Facilities
The West Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.8/10Review score
General
No smoking on site
Wi-Fi
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Spa & Leisure
Live entertainment
Spa & wellness centre
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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The West Hotel & Spa Location
23 Hang Dao,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
23 Hang Dao,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museum
Vietnam Military History Museum
5200 ft
Monument
Ho Chi Minh Mausoleum
1.7
mi
Landmark
Temple Of Literature
5200 ft
Museum
Vietnamese Women's Museum
5200 ft
Castle
Thang Long Imperial Citadel
5200 ft
Landmark
Bach Ma Temple
2800 ft
Landmark
Old City Gate
2800 ft
Museum
Vietnam National Museum of History
1.3
mi
Landmark
Long Bien Bridge
1.3
mi
Pagoda
Tran Quoc Pagoda
1.3
mi
Monument
Flag Tower of Hanoi
5200 ft
Museum
Vietnam Fine Arts Museum
5200 ft
Pagoda
One Pillar Pagoda
1.7
mi
Theatre
Opera House
1.3
mi
Church
Cua Bac Church
1.1
mi
Square
Ba Dinh Square
1.1
mi
Mall
Trang Tien Plaza
5200 ft
Park
Lenin Park
5200 ft
Landmark
Quan Su Temple
5200 ft
Landmark
French Quarter
4200 ft
Event hall
Friendship Cultural Palace
1.5
mi
Nearby
Museum
Hoa Lo Prison
1800 ft
Church
Saint Joseph Cathedral
1800 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1800 ft
Library
Hoan Kiem Lake
1800 ft
Hang Duong
Hanoi Night Market
1800 ft
Lake of the Restored Sword
1800 ft
Theatre
Thang Long Water Puppet Theatre
1800 ft
87 Ma May Street Hoan Kiem District
Ancient House
1800 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1800 ft
Restaurants
New Day Restaurant
1500 ft
72 Ma May Hoan Kiem
Hong Hoai's Restaurant
1300 ft
20 Bat Dan Hang Bo
Green Farm Restaurant & Cooking Class Center
1700 ft
44B Dao Duy Tu Hoan Kiem
Ag Cafe
400 ft
124 Hang Bac Hoan Kiem - Ha Noi - Viet Nam
Cachette Cafe
500 ft
2nd Floor
Quan Bia Minh
600 ft
7A Dinh Liet
Hoang Cuisine
1200 ft
2nd Floor
The Note Coffee
900 ft
64 Luong Van Can
Pho Ga 26
700 ft
26 Luong Van Can
Roll Kitchen
600 ft
117 Hang Bac Hoan Kiem
Cafe Giang
1800 ft
39 Nguyen Huu Huan Hoan Kiem
Explore Hanoi
Explore Hanoi
Top Attractions
Activities
Dining
Entertainment
Vietnam Military History Museum
20 minutes' walk
Military history exhibits, aircraft displays, and a dramatic tower. Guided tours available for deeper insights.
Temple of Literature
20 minutes' walk
Vietnam's first university set in tranquil gardens, known for stunning architecture and cultural importance.
Ho Chi Minh Mausoleum
35 minutes' walk
Resting place of Ho Chi Minh, featuring solemn ceremonies and an impressive monument to Vietnam's leader.
Hoa Lo Prison
7 minutes' walk
Historic prison museum with informative exhibitions on Vietnam's struggle for independence.
Cycling Tours
20 minutes' drive
Guided cycling tours through Hanoi's scenic streets and surrounding countryside perfect for adventure seekers.
Yoga Classes
15 minutes' walk
Relaxing yoga sessions at nearby studios offering various levels for a calming escape from city life.
New Day Restaurant
6 minutes' walk
Casual dining serving authentic Vietnamese dishes. Noteworthy for its fresh spring rolls and pho.
Ag Cafe
2 minutes' walk
Cozy atmosphere perfect for a quick coffee or light meals. Known for delicious pastries and local snacks.
Hanoi Night Market
7 minutes' walk
Vibrant market offering local crafts, street food, and live performances making it a lively evening spot.
Jazz Club
10 minutes' drive
Intimate setting for live jazz performances, attracting both locals and tourists looking for unique nightlife.
Getting around
City Centre
Hanoi3 min
·
700 ft
Airports
Noi Bai International Airport (HAN)39 min
·
15.8
mi
Cat Bi International Airport (HPH)174 min
·
72.1
mi
Train
Ha Noi Railway station20 min
·
1.0
mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The West & Spa provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Thai
Number of rooms:
30
Reviews and Ratings
Feedback about The West Hotel & Spa from previous guests about their experience.
Review score
Based on 690 verified reviews
9.0/10
Perfect
94%
Recommend
Breakfast
8.3/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.8/10
Free Wi-Fi
9.6/10
Location
9.7/10
Paid Wi-Fi
7.6/10
Staff
9.6/10
Value for money
9.2/10
Pros
Friendly staff
Great location
Fast laundry service
Daily room cleaning
Breakfast options
Cons
Hard bed
Cold coffee
No outside window
Guest reviews
based on 1485 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The West Hotel & Spa
What time can guests check in at the hotel? Is early check-in possible?
2 June 2024
Check-in begins at 14:00. Early check-in may be accommodated if your room is available upon your arrival.
Are there designated smoking areas or balconies available for smokers?
15 July 2024
Smoking is not allowed inside the hotel, but there are balconies in certain rooms where smoking is permitted.
Can payments be made directly at the hotel upon check-in?
22 August 2024
Yes, both cash and credit card payments are accepted at the hotel.
Is the hotel accessible for guests with disabilities, and are there facilities like grab rails?
10 September 2024
The hotel has an elevator for easy access to the rooms. While there are no grab rails in the showers, the bathrooms are designed for easy access.
Is there a breakfast service available, and what time does it start?
5 October 2024
Breakfast is served daily from 07:00 to 09:30, with a buffet featuring a variety of options.
Do the hotel rooms come equipped with a mini fridge for guests?
18 November 2024
All rooms include a mini fridge for storing drinks and packaged food, though storing strongly scented items is discouraged.
Is there a shuttle service available for airport transfers?
3 December 2024
Yes, the hotel offers airport shuttle service with fixed prices depending on the number of passengers.
Can children under a certain age stay for free at the hotel?
10 January 2025
Children under 5 years old can stay free of charge when accompanied by an adult.
Is there a possibility to store luggage at the hotel after checking out?
25 February 2025
Yes, guests can leave their luggage at the hotel for safekeeping after check-out.
Are irons and hairdryers provided in the hotel rooms?
15 March 2025
Each room is equipped with a hairdryer, and irons can be borrowed from the front desk upon request.
How does the hotel ensure a peaceful stay for guests?
28 March 2025
Rooms are designed to be soundproofed, and guests looking for quieter rooms can inquire about specific locations upon booking.