The Reef Coco Beach Resort & Spa, Playa del Carmen ➤ Reviews, Rooms & Prices 2026

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The Reef Coco Beach Resort & Spa Playa del Carmen Interior photo

The Reef Coco Beach Resort & Spa Playa del Carmen Amenities photo

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Key details

About the Hotel

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

Next to the beach

Very good

7.4

7.6

/10

4.0

3.3

Loved by The Reef Coco Beach Resort & Spa guests

Attentive staff
Clean resort
Big pool
Amazing spa treatments
Delicious drinks

"The hotel is lovely and the food was exceptional."

Amie from United Kingdom

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"The dinner on the beach was also one of our favorite meals"

lpdaman from United States

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"The atmosphere of the smaller resort made the trip feel special."

Morgan

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Amenities

The Reef Coco Beach Resort & Spa offers an expansive pool and hot tubs, ideal for relaxation and enjoyment. Guests can take advantage of non-motorized water sports, including paddle boarding and kayaking. The hotel's onsite Reef Travel Shop provides a variety of excursions to explore the local area.

Rooms

Accommodations at The Reef Coco Beach include options for families and couples, with choices like the Superior Garden View and Premium Partial Ocean View rooms. Each room is equipped with air conditioning, a mini fridge, and a private balcony or terrace for outdoor enjoyment. The Premium rooms come with upgraded amenities and access to premium beverages.

Location

Nestled in downtown Playa del Carmen, The Reef Coco Beach is a five-minute walk from Fifth Avenue's shopping and dining scene. The resort's beachfront location allows easy access to the beautiful Caribbean coast. Additionally, it is just a fifteen-minute walk to the ferry terminal for trips to Cozumel Island.

Dining

The resort hosts five on-site restaurants, serving diverse cuisines from authentic Mexican to Italian and Japanese. Guests can savor meals at venues like Rosinella and the hibachi-style Samurai, which offers an interactive dining experience. Buffet options and a snack bar ensure variety for every palate.

Family-Friendly Activities

The Reef Coco Beach caters to families with a Kids Club offering supervised activities for children aged 4 to 12. Guests can enjoy outdoor activities, including organized games and access to bicycles for family rides. Evening entertainment ensures memorable experiences for guests of all ages.

Highlights

Location: beachfront location just 5 min from Fifth Avenue

Dining: 5 on-site restaurants offering diverse cuisines

Wellness: 2x1 in 50-minute massages

Family-Friendly: Kids Club for ages 4 to 12

Activities: complimentary non-motorized water sports

Package: All-inclusive or breakfast-only options available

“In my opinion, this all-inclusive beachfront hotel provides a solid base for exploring Playa del Carmen's 5th Avenue. I appreciate the family-friendly vibe with its varied activities and the available spa services. It's conveniently located, though some amenities could use refinement.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.5/10Review score

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Highlights from guests

DiningBuffet Bonanza

Breakfast offered every option imaginable! The snack bar was open very late, serving tasty pizzas and burgers.

Chloe from Canada

Review on

Spa & LeisureBeach Bliss

The beach had netting that kept out seaweed and the swimming area was all sand, with no rocks.

Jack from United Kingdom

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Guest ParkingParking Secured

The parking area felt very secure and safe.

Steve from Belize

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Room FeaturesBalcony Views

Our spacious room had a cute balcony overlooking the beautiful pool and swaying palm trees.

Carolina from Argentina

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Select your room type

The Reef Coco Beach Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Garden View

2 persons

315 sq. feet

1 King-size bed

Shower

Balcony

room details

Superior Room Pool View

2 persons

315 sq. feet

1 King-size bed

Shower

Balcony

room details

Premium Room Partial Ocean View

2 persons

315 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Premium Room Garden View

2 persons

315 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The Reef Coco Beach Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At The Reef Coco Beach Resort & Spa, dining becomes a delightful exploration of flavors and cultures. Guests can indulge in a variety of culinary experiences, from vibrant Asian delights to authentic Mexican fare, all set against the backdrop of inviting ambiances that enhance the dining experience.

The Reef Coco Beach Resort & Spa Playa del Carmen Restaurant photo

Samurai

Asian cuisine

Ambiance

Modern setting with an interactive feel

Key Offerings

Engage with showmen chefs and enjoy the unique cook-your-own option for a memorable dining experience. Reservations recommended to secure your spot.

Reservation

Yes

Dinner only, Tuesday to Sunday from 6:30 PM to 10:00 PM

Miramar

International, Vegetarian, Gluten-free options

Ambiance

Family-friendly environment with a comfortable buffet layout

Key Offerings

Savor a generous buffet breakfast and lunch, along with a diverse dinner menu featuring global favorites. Ideal for families with varied dietary needs.

Reservation

Breakfast (6:30 AM - 11:00 AM), Lunch (12:30 PM - 3:00 PM), Dinner (6:30 PM - 10:30 PM) daily

Sabor Latino

Mexican cuisine

Ambiance

Traditional Mexican atmosphere

Key Offerings

Enjoy classic Mexican dishes in a welcoming setting that reflects the heart and soul of Mexico. Great for a cozy dinner with friends and family.

Reservation

Dinner only, Monday to Sunday from 6:30 PM to 10:00 PM

Rosinella

Italian cuisine

Ambiance

Romantic and intimate setting

Key Offerings

Dine on exquisite Italian specialties in a charming environment, perfect for couples looking for a special evening. Reservations are highly recommended for intimate dinners.

Reservation

Yes

Dinner only, Monday to Sunday from 6:30 PM to 10:00 PM

The Reef Coco Beach Resort & Spa Location

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

Map view

Region 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

1.2 mi

Mall

Quinta Alegria Shopping Mall

5100 ft

Beach

Mamita's Beach Club

2500 ft

Beach

Kool Beach Club

3100 ft

Landmark

Los Fundadores Park

1.4 mi

Gallery

Tierra Huichol

2200 ft

Gallery

Galeria Luis Sottil

2900 ft

Gallery

La Galeria de Playa Art Gallery

3100 ft

Landmark

Caminarte

3100 ft

Gallery

Riviera Art Gallery

3800 ft

Beach

Playacar

5000 ft

Landmark

Ambarte

4100 ft

Museum

3D Museum of Wonders

1.3 mi

Landmark

Arte en Playa

4300 ft

Landmark

Xavage Park by Xcaret

2500 ft

Landmark

The Union

2300 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1.2 mi

Store

ME Dive Center

2800 ft

Beach

Playa Mamitas

3000 ft

Landmark

Playa Publica 88

1.3 mi

Night club

Coco Bongo

1.2 mi

Landmark

Galeria Lamanai

5200 ft

Aquarium

Aquarium Beach

1.1 mi

Shopping Area

Plaza Las Americas

4100 ft

Beach

Point Esmeralda

1.6 mi

Church

Nuestra Senora del Carmen Catholic Church

2.0 mi

Nearby

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1800 ft

Albatros

Martina Beach Club

700 ft

Beach

Shangri-la's Beach

1800 ft

Shangri-la Caribe Beach Village Resort

1700 ft

Restaurants

Salento

900 ft

Avenida 46 Norte

Ojo De Agua Pdc

1200 ft

Av. CTM 20

It Ganesha

1500 ft

Calle 44 Corner with 1ra Avenida Norte

Balche Playa

1900 ft

Quinta Av

El Zorro Plateado

1700 ft

Avenida 1

Milos Restaurant

1600 ft

Calle 38 Norte Mz 8 Lt 2

Luma taverna del mar

1700 ft

Calle 38 Entre Albatros y Flamingo Condominio Pueblito Escondido

Colectivo Mexicano Cervecero

2100 ft

5th Ave Between Calle 40 and 42

Trujillos Cantina de Selva

2000 ft

Av 38 Mz 200 Lt 03 Colonia Gonzalo Guerrero entre Calle 1ra Note y Calle Flamingos

El pirata

2200 ft

Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av

Explore Playa del Carmen

Explore Local Highlights

Mamita's Beach Club

12 minutes' walk

A vibrant beach club known for its lively atmosphere, great music, and water sports. Ideal for sunbathing and socializing.

Quinta Avenida

25 minutes' walk

A bustling pedestrian street filled with shops, restaurants, and art galleries. Perfect for shopping and local culture.

Los Fundadores Park

25 minutes' walk

A scenic park featuring cultural performances and ocean views. Hosts events like the Mayan fire ceremony occasionally.

Cenote Misterio Maya

5 minutes' drive

An exciting cenote for swimming and diving. Bring your own gear or rent on-site; a true natural adventure.

Martina Beach Club

3 minutes' walk

Relaxation and wellness await at this beach club with yoga sessions and spa options available for serene afternoons.

Salento

3 minutes' walk

A cozy Italian spot famous for its pasta and pizza dishes. Offers a warm, welcoming atmosphere and vegetarian options.

Ojo De Agua Pdc

5 minutes' walk

A fresh eatery serving delicious local and international dishes. Known for its smoothies and healthy menu choices.

Playacar

19 minutes' walk

This area offers engaging nightlife and entertainment with clubs and live music, perfect for a lively evening out.

3D Museum of Wonders

25 minutes' walk

An interactive museum featuring optical illusions. Fun for all ages, great for family visits and unique photos.

Getting around

City Centre

Playa del Carmen21 min · 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM)6 min · 2.1 mi

Cozumel (CZM)55 min · 22.7 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

At the hotel The Reef Coco Beach Resort & Spa guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2009

Number of rooms:

196

Former name

Grand Coco Bay Mexico

Reviews and Ratings

Feedback about The Reef Coco Beach Resort & Spa from previous guests about their experience.

Review summary

Based on recent reviews

The Reef Coco Beach Resort & Spa enjoys a prime location near 5th Avenue and offers direct access to a lovely beach. Guests appreciate the multiple dining options, with the Italian and Mexican restaurants often highlighted. The spacious rooms are attended to daily, and the pool area offers nice views. While some guests have noted that the beach can be affected by seaweed, many find the overall experience to be a good value.

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Review score

Based on 1562 verified reviews

8.0/10

Great

75%

Recommend

Location

8.5/10

Staff

8.1/10

Paid Wi-Fi

4.9/10

Breakfast

5.0/10

Pros

Comfortable rooms

Helpful staff

Clean beach

Delicious menus

Daily activities

Cons

Lukewarm food

Clogged toilets

Room noise

based on 6906 reviews

4/5

Liam from Ireland

Family with children

superior room garden view

5 nights in November 2025

Reviewed:December 25, 2025

9/10

super fun family adventure!

exciting activitiescreative enthusiasmnew adventuremold smell

the hotel visit were totally fantastic! there were so much exciting activities for everyone! my kids loved spending time with boris, kenia, kenneth, abi, caro and dj beto, they made our vacation one of the best. each team member showed a lot creativity and enthusiasm, it ensured every day seemed like a new adventure.

my room was great but i smell a little mold, and the shower water has a sulfur smell. the mini fridge had pop but no water or beer. i found the bed too rock hard.

Rooms

8/10

my superior room garden view included a comfortable bed and great air conditioning. the bathroom were very clean and had a good supply of towels, but was a little small. a minibar restocked daily with water and sodas were available.

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Timothy from Australia

Couple

Superior Room Pool View

5 nights in November 2025

Reviewed:November 24, 2025

8.5/10

Solid Choice for a Relaxing Vacation

beach accessmultiple restaurantsexcellent servicehard bed

The location near the beach offers quick access to the ocean. I especially liked the multiple on-site restaurants. The Italian restaurant stood out with its great food. Staff members like Pedro ensured excellent service. He was very attentive. The variety of activities, both during the day and at night, kept things interesting.

The beds were firmer than i prefered. It affected my sleep quality negatively. i hope they consider upgrading mattresses.

Dining

9/10

The Italian restaurant offers very good food, and the staff is attentive. They ensured every table had proper service! Breakfast offers a diverse selection. I saw many options for all types of eaters.

Location

8/10

The hotel is close to the beach, a very short walk that i could easily make. Its location is also near 5th Avenue, so i found it easy to take a walk and buy souvenirs! The peaceful area adds value.

Facilities

9/10

The resort includes multiple water bottle stations with filtered water. I found this very useful and convenient. The pool area is clean. It offers a great place to relax during the day. I enjoyed the bar that stayed open until late at night.

Rooms

8/10

My room had an iron and hairdryer. They are helpful for basic needs. The balcony provided lovely views! I noticed it was a sun trap, great. I thought the mini fridge in the wardrobe was a nice touch.

0 Helpful

Owen from United States

Single

Superior Room Pool View

3 nights in August 2025

Reviewed:October 11, 2025

6/10

convenient restaurantproblematic air conditioningrock hard beds

the restaurant locations were convenient.

the air conditioning was problematic. i tried adjusting the temperature, but it only blew colder air. turning it off completely was the only solution. the beds were also uncomfortably hard.

0 Helpful

Questions of the users

About The Reef Coco Beach Resort & Spa

Can guests enjoy meals throughout the day with the all-inclusive option, including alcoholic beverages?

10 January 2024

Yes, the all-inclusive plan grants access to meals throughout the day, which includes breakfast, lunch, dinner, as well as a selection of alcoholic beverages.

What types of beverages are included in the all-inclusive option at the resort?

15 February 2024

The all-inclusive package features both soft drinks and a variety of alcoholic beverages for guests to enjoy during their stay.

Is the mini bar included in the all-inclusive packages?

20 March 2024

The mini bar is complimentary and is included in the Premium package, along with refills during your stay.

How can I arrange airport transportation to and from the resort, and what are the costs?

25 April 2024

For assistance with transportation arrangements from the airport, it's recommended to reach out directly for detailed information regarding pricing and booking.

What measures are in place regarding COVID-19, and are all facilities operational?

30 May 2024

All facilities at the resort are open, and guests can access amenities while adhering to safety precautions as necessary.

What distinguishes the Superior package from the Premium package in terms of included benefits?

5 June 2024

The Premium package offers enhanced perks, such as access to the Samurai restaurant and all bars and restaurants at The Reef Playacar, while the Superior package provides a great experience but with limited access.

If I choose the Premium all-inclusive package, am I allowed to dine multiple times at the Japanese restaurant?

10 July 2024

Yes, guests with the Premium package can enjoy dining at the Samurai Japanese restaurant as many times as they wish during their stay.

Is there a limit on the frequency with which meals can be enjoyed at the various restaurants?

15 August 2024

There is no restriction on the number of times guests can eat at the resort's restaurants, which is part of the inclusive dining experience.

Could you explain the differences in restaurant access between the all-inclusive packages?

20 September 2024

Both Superior and Premium packages allow guests to access all the on-site restaurants, with the Premium package additionally providing access to The Reef Playacar's restaurants.

Does the resort provide COVID testing facilities for guests traveling from the USA?

25 October 2024

Yes, both antigen and PCR tests are available on-site, and appointments can be arranged directly with Guest Services at check-in.