Iberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Exterior photoIberostar Waves Quetzal Hotel Playa del Carmen Interior photo

Iberostar Waves Quetzal, Playa del Carmen

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From$224 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
-
Close to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

5-star beachfront resort in Playa del Carmen with tropical rainforest conservation

Location

Iberostar Quetzal is located on one of the best beaches in the Riviera Maya, directly facing the island of Cozumel. Guests have direct access to the beach and are just 2.5 km from downtown Playa del Carmen. The hotel is also 3.5 km from the popular Xcaret Park, enhancing its appeal for cultural exploration.

Amenities

This all-inclusive hotel offers a range of activities including four pools surrounded by lush jungle, a PADI certified scuba center, and access to various water sports. Dining options comprise five specialty restaurants serving Mexican, Italian, Japanese, Mediterranean, and grill cuisines. Guests can enjoy the Iberostar Aliveness initiative, focusing on health and wellness through culinary experiences and spa sessions.

Family-Friendliness

Iberostar Quetzal accommodates families with its Star Camp program designed for children aged 4 to 17, featuring outdoor games and educational activities. The hotel also has Aqua Fun, a dedicated water area with slides and pools suitable for young guests. Parents can utilize the babysitting service for additional convenience.

Wellness

The hotel includes SPA Sensations, offering holistic treatments inspired by nature, along with a hydrotherapy circuit featuring jet pools, steam rooms, and saunas. Guests can engage in fitness activities at the on-site fitness room designed for individuals aged 16 and older. The wellness program emphasizes relaxation and rejuvenation.

Sustainability

Iberostar Quetzal is committed to environmental conservation, reflected in its Earth Check certification and elimination of single-use plastics. The hotel also promotes responsible seafood consumption and engages in research programs to protect local ecosystems. The aim is to enhance coastal health while providing a delightful vacation experience.

Highlights

Location: Direct access to the beach

Activities: PADI certified scuba center

Dining: Five specialty restaurants

Family: Star Camp children's program

Wellness: SPA Sensations treatments

Sustainability: Earth Check certified

“Iberostar Waves Quetzal sits nestled in a jungle landscape with direct access to the beach; it's quite special to see wildlife roaming freely around a property that also boasts a family-friendly atmosphere, including activities for children. From what I gather, though, experiences can be inconsistent, with some past guests citing maintenance and service issues. It seems like a property with great potential that might need some consistent attention to detail.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Iberostar Waves Quetzal offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Premium Near Beach
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • Junior Suite
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Premium Tropical View
    2 persons
    35 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Iberostar Waves Quetzal offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Iberostar Waves Quetzal presents a delightful selection of dining venues, each offering a taste of local and international flavors. From vibrant Mexican fare to comforting Italian classics, guests can indulge in culinary experiences surrounded by the picturesque beauty of nature and warm hospitality.
  • Restaurante mexicano Uxmal

    Mexican
    Ambiance
    Open-air dining under thatched roofs, surrounded by exotic plants, toucans, flamingoes, and friendly monkeys.
    Key Offerings
    Signature Mexican dishes including an appetizer station and classic tacos, celebrating the rich culinary traditions of Mexico.
    Reservation
    Not needed
    Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:30 - 21:00
  • La Gondola

    Italian
    Ambiance
    Charming setting reflecting the warmth of Italian culture, perfect for an intimate dining experience.
    Key Offerings
    A la carte dinner featuring classic Italian dishes that transport guests straight to Italy's culinary heart.
    Reservation
    Not needed
    Dinner: Daily 18:00 - 21:00
  • La Hacienda

    Mexican, Steakhouse
    Ambiance
    Casual yet inviting atmosphere that embodies a rustic steakhouse feel, highlighted with vibrant Mexican decor.
    Key Offerings
    A unique combination of Mexican cuisine and expertly prepared steaks, perfect for indulgent lunches or dinners.
    Reservation
    Not needed
    Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:00 - 22:00
  • Restaurante Japones Bonsai

    Japanese
    Ambiance
    An intimate dining space adorned with calming aesthetics, showcasing the essence of Japanese culture.
    Key Offerings
    A la carte dinner with a focus on sushi and traditional Japanese dishes, offering a serene dining experience.
    Reservation
    Not needed
    Dinner: Daily 18:30 - 21:00
  • Restaurante Mare Nostrum

    Mediterranean
    Ambiance
    Elegant yet relaxed environment providing an immersive dining experience centered around Mediterranean flavors.
    Key Offerings
    Distinct dishes inspired by Mediterranean traditions, highlighting seasonal and fresh ingredients.
    Reservation
    Not needed
    Hours vary
  • Restaurante Buffet

    International
    Ambiance
    Spacious open dining area where guests can enjoy meals in a lively atmosphere with a vibrant buffet selection.
    Key Offerings
    An expansive buffet featuring popular international and local dishes for both breakfast and dinner, with live cooking stations.
    Reservation
    Not needed
    Hours vary

Iberostar Waves Quetzal Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, 77710
Explore Playa del Carmen
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Xcaret
Xcaret
10-minute drive
Eco-archaeological park featuring interactive experiences, wildlife, and cultural shows. Notable for its cenotes and eco-friendly focus.
Quinta Avenida
Quinta Avenida
35-minute walk
Vibrant pedestrian avenue known for shopping, dining, and nightlife. Offers a lively atmosphere with local souvenirs and artisan goods.
Playacar Beach
Playacar Beach
15-minute drive
Stunning beach with crystal-clear waters, perfect for sunbathing and water sports. Features beautiful resorts and amenities nearby.
Cenote Calavera
Cenote Calavera
30-minute walk
Unique cenote renowned for swimming and snorkeling. Offers an adventure in nature with beautiful surroundings and opportunities for photos.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Biking path perfect for leisurely rides through scenic areas. Bicycles can be rented nearby for easy access and exploration.
Xel-Ha Park
Xel-Ha Park
15-minute drive
Water park ideal for thrill-seekers featuring tubing and snorkeling. Offers all-inclusive experiences and is great for families.
Yoga Classes
10-minute drive
Local studios offering classes focused on relaxation and wellness. Perfect for solo travelers and couples seeking a calm experience.
Steakhouse
11-minute walk
Casual atmosphere serving premium cuts of meat and local specialties. Known for its grilled dishes and laid-back vibe.
Les Crepes de Paris
10-minute drive
Charming eatery specializing in sweet and savory crepes. Cozy decor and perfect for a casual brunch or quick lunch.
Mamita's Beach Club
15-minute drive
Beachfront club offering fresh seafood and cocktails. Lively atmosphere with sunbeds and vibrant nightlife, reservations recommended.
Coco Bongo
10-minute drive
Famous nightclub featuring spectacular shows and live performances. Vibrant atmosphere, great for parties and memorable nights out.
Kool Beach Club
15-minute drive
Beach club known for its music and lively atmosphere. Family-friendly with entertainment options for all ages throughout the day.
Getting around
  • City Centre
    Playa del Carmen 5 min  ·  1.9 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 5 min  ·  1.9 mi
    Cozumel (CZM) 49 min  ·  20.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 0.1 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal from previous guests about their experience.
Review score
Based on 888 verified reviews
8.9 /10
Great
87 %
Recommend
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.5/10
Free WiFi
9.5/10
Location
9.5/10
Staff
9.2/10
Value for money
8.3/10
Pros
Jungle gardens
Smooth check-in
Tasty drinks
Dining options
Cons
Seaweed on beach
Repetitive food
Annoying staff
Small beds
Guest reviews
based on 93 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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