Iberostar Waves Quetzal Hotel Playa del Carmen Skyline photo This is an aerial view of a beautiful tropical beach resort. The foreground is dominated by a wide expanse of white sand beach meeting the clear, turquoise waters of the ocean. Gentle waves lap at the shore. 

Behind the beach, a lush green area of tIberostar Waves Quetzal Hotel Playa del Carmen Exterior photo The photo shows an outdoor dining area, likely at a beachfront resort. The scene is bathed in bright sunlight under a clear blue sky. 

The dining area is paved with light-colored stone, and is shaded by a series of large white canopies supported by Iberostar Waves Quetzal Hotel Playa del Carmen Interior photo The photo captures a spacious and airy outdoor dining area, likely part of a resort or restaurant. The architecture features a high, vaulted ceiling constructed with thatched roofing, giving it a tropical or beachside feel. 

Several large, white cei
Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From224US$ /night
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.6
8.6
/10
4.2
4.5
/5

Location

Iberostar Quetzal is located on one of the best beaches in the Riviera Maya, directly facing the island of Cozumel. Guests have direct access to the beach and are just 2.5 km from downtown Playa del Carmen. The hotel is also 3.5 km from the popular Xcaret Park, enhancing its appeal for cultural exploration.

Amenities

This all-inclusive hotel offers a range of activities including four pools surrounded by lush jungle, a PADI certified scuba center, and access to various water sports. Dining options comprise five specialty restaurants serving Mexican, Italian, Japanese, Mediterranean, and grill cuisines. Guests can enjoy the Iberostar Aliveness initiative, focusing on health and wellness through culinary experiences and spa sessions.

Family-Friendliness

Iberostar Quetzal accommodates families with its Star Camp program designed for children aged 4 to 17, featuring outdoor games and educational activities. The hotel also has Aqua Fun, a dedicated water area with slides and pools suitable for young guests. Parents can utilize the babysitting service for additional convenience.

Wellness

The hotel includes SPA Sensations, offering holistic treatments inspired by nature, along with a hydrotherapy circuit featuring jet pools, steam rooms, and saunas. Guests can engage in fitness activities at the on-site fitness room designed for individuals aged 16 and older. The wellness program emphasizes relaxation and rejuvenation.

Sustainability

Iberostar Quetzal is committed to environmental conservation, reflected in its Earth Check certification and elimination of single-use plastics. The hotel also promotes responsible seafood consumption and engages in research programs to protect local ecosystems. The aim is to enhance coastal health while providing a delightful vacation experience.

Highlights

Location: Direct access to the beach

Activities: PADI certified scuba center

Dining: Five specialty restaurants

Family: Star Camp children's program

Wellness: SPA Sensations treatments

Sustainability: Earth Check certified

“Iberostar Waves Quetzal sits nestled in a jungle landscape with direct access to the beach; it's quite special to see wildlife roaming freely around a property that also boasts a family-friendly atmosphere, including activities for children. From what I gather, though, experiences can be inconsistent, with some past guests citing maintenance and service issues. It seems like a property with great potential that might need some consistent attention to detail.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
View all

Select your room type

Iberostar Waves Quetzal Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Iberostar Waves Quetzal Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Iberostar Waves Quetzal presents a delightful selection of dining venues, each offering a taste of local and international flavors. From vibrant Mexican fare to comforting Italian classics, guests can indulge in culinary experiences surrounded by the picturesque beauty of nature and warm hospitality.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo This is a brightly lit, airy dining area, likely part of a resort or restaurant with a tropical theme. The space is spacious with white walls and ceilings featuring exposed wooden beams. Large windows and open sides provide ample natural light and vi
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows an outdoor wedding ceremony setup in a lush, tropical setting. The ceremony space is on a paved area surrounded by dense greenery and tall trees. 

In the center, there's a long, rectangular white table serving as the altar or focal p
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo The photo shows a brightly decorated restaurant with a festive, possibly Mexican or Latin American, theme. The restaurant has a high, open ceiling constructed of thatched material, giving it a tropical feel. 

The walls are painted in warm, earthy to

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants, toucans, flamingoes, and friendly monkeys.
Key Offerings
Signature Mexican dishes including an appetizer station and classic tacos, celebrating the rich culinary traditions of Mexico.
Reservation
Not needed
Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:30 - 21:00

La Gondola

Italian
Ambiance
Charming setting reflecting the warmth of Italian culture, perfect for an intimate dining experience.
Key Offerings
A la carte dinner featuring classic Italian dishes that transport guests straight to Italy's culinary heart.
Reservation
Not needed
Dinner: Daily 18:00 - 21:00

La Hacienda

Mexican, Steakhouse
Ambiance
Casual yet inviting atmosphere that embodies a rustic steakhouse feel, highlighted with vibrant Mexican decor.
Key Offerings
A unique combination of Mexican cuisine and expertly prepared steaks, perfect for indulgent lunches or dinners.
Reservation
Not needed
Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:00 - 22:00

Restaurante Japones Bonsai

Japanese
Ambiance
An intimate dining space adorned with calming aesthetics, showcasing the essence of Japanese culture.
Key Offerings
A la carte dinner with a focus on sushi and traditional Japanese dishes, offering a serene dining experience.
Reservation
Not needed
Dinner: Daily 18:30 - 21:00

Restaurante Mare Nostrum

Mediterranean
Ambiance
Elegant yet relaxed environment providing an immersive dining experience centered around Mediterranean flavors.
Key Offerings
Distinct dishes inspired by Mediterranean traditions, highlighting seasonal and fresh ingredients.
Reservation
Not needed
Hours vary

Iberostar Waves Quetzal Hotel Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
Eco-archaeological park featuring interactive experiences, wildlife, and cultural shows. Notable for its cenotes and eco-friendly focus.
Quinta Avenida
Quinta Avenida
35-minute walk
Vibrant pedestrian avenue known for shopping, dining, and nightlife. Offers a lively atmosphere with local souvenirs and artisan goods.
Playacar Beach
Playacar Beach
15-minute drive
Stunning beach with crystal-clear waters, perfect for sunbathing and water sports. Features beautiful resorts and amenities nearby.
Cenote Calavera
Cenote Calavera
30-minute walk
Unique cenote renowned for swimming and snorkeling. Offers an adventure in nature with beautiful surroundings and opportunities for photos.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Biking path perfect for leisurely rides through scenic areas. Bicycles can be rented nearby for easy access and exploration.
Xel-Ha Park
Xel-Ha Park
15-minute drive
Water park ideal for thrill-seekers featuring tubing and snorkeling. Offers all-inclusive experiences and is great for families.
Yoga Classes
10-minute drive
Local studios offering classes focused on relaxation and wellness. Perfect for solo travelers and couples seeking a calm experience.
Steakhouse
Steakhouse
11-minute walk
Casual atmosphere serving premium cuts of meat and local specialties. Known for its grilled dishes and laid-back vibe.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
Charming eatery specializing in sweet and savory crepes. Cozy decor and perfect for a casual brunch or quick lunch.
Mamita's Beach Club
15-minute drive
Beachfront club offering fresh seafood and cocktails. Lively atmosphere with sunbeds and vibrant nightlife, reservations recommended.
Coco Bongo
10-minute drive
Famous nightclub featuring spectacular shows and live performances. Vibrant atmosphere, great for parties and memorable nights out.
Kool Beach Club
15-minute drive
Beach club known for its music and lively atmosphere. Family-friendly with entertainment options for all ages throughout the day.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Aeropuerto de Playa del Carmen (PCM)5 min  ·  1.9 mi
Cozumel (CZM)49 min  ·  20.0 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

Reviews and Ratings

Feedback about Iberostar Waves Quetzal Hotel from previous guests about their experience.
Review score
Based on 531 verified reviews
8.7/10
Great
83%
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.5/10
Free Wi-Fi
9.5/10
Location
9.4/10
Staff
9.1/10
Value for money
8.2/10
Pros
Jungle gardens
Smooth check-in
Tasty drinks
Dining options
Cons
Seaweed on beach
Repetitive food
Annoying staff
Small beds
Guest reviews
based on 115 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews

Next best alternative

Consider them for your next trip.
Check-in
17Apr2026Select date
Check-out
18Apr2026Select date
Rooms and Guests2 Guests, 1 Room