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From224US$ /night
Check-in
16Jan2026Select date
Check-out
17Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Close to Playacar Beach
Great
8.5
8.6
/10
4.5
/5

Accommodations

Iberostar Waves Quetzal offers spacious double rooms and suites with stunning views of the pool or the Caribbean Sea. Every room comes equipped with daily-restocked minibars and unique decor that reflects the local environment. The hotel focuses on sustainability, eliminating single-use plastics from the accommodations.

Dining

The all-inclusive offerings include 5 specialty restaurants serving local and international cuisine, from Italian at La Góndola to fresh seafood at Uxmal Mexican Restaurant. Guests can enjoy a wide variety in the Cozumel buffet, featuring live cooking demonstrations and themed dinners. The Aqua Fun snack bar by the beach provides quick bites between swims.

Location

Iberostar Waves Quetzal is located directly on one of the Riviera Maya's best beaches, facing the island of Cozumel. The hotel is just 2.5 km from central Playa del Carmen and 3.5 km from the cultural attractions of Xcaret. This prime location allows for easy exploration of the area's historic sites and beautiful natural landscapes.

Wellness

The hotel offers the SPA Sensations for relaxation, featuring treatments inspired by nature and the surrounding tropical setting. Guests can unwind in the hydrotherapy circuit that includes jet pools, saunas, and steam rooms. The Iberostar Aliveness program encourages guests to connect with nature and engage in wellness activities.

Family Amenities

Children can enjoy the Star Camp, where engaging activities cater to kids aged 4-17, fostering creativity and environmental awareness. The Aqua Fun water play area features slides and pools designed specifically for younger guests. Parents can relax while utilizing the babysitting service, enjoying personal time on-site.

Highlights

Location: Beachfront hotel facing the island of Cozumel

Accommodations: double rooms and suites

Dining: 5 specialty restaurants

Wellness: SPA Sensations & hydrotherapy circuit

Activities: Water sports & diving center

Family Amenities: Star Camp & Aqua Fun water play area

“Iberostar Waves Quetzal sits nestled in a jungle landscape with direct access to the beach; it's quite special to see wildlife roaming freely around a property that also boasts a family-friendly atmosphere, including activities for children. From what I gather, though, experiences can be inconsistent, with some past guests citing maintenance and service issues. It seems like a property with great potential that might need some consistent attention to detail.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Coffee machine
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Last Room Available
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Locker room
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Tennis court

Services

  • Housekeeping

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Iberostar Waves Quetzal presents a delightful selection of dining venues, each offering a taste of local and international flavors. From vibrant Mexican fare to comforting Italian classics, guests can indulge in culinary experiences surrounded by the picturesque beauty of nature and warm hospitality.
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo
Iberostar Waves Quetzal Hotel Playa del Carmen Restaurant photo

Restaurante mexicano Uxmal

Mexican
Ambiance
Open-air dining under thatched roofs, surrounded by exotic plants, toucans, flamingoes, and friendly monkeys.
Key Offerings
Signature Mexican dishes including an appetizer station and classic tacos, celebrating the rich culinary traditions of Mexico.
Reservation
Not needed
Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:30 - 21:00

La Gondola

Italian
Ambiance
Charming setting reflecting the warmth of Italian culture, perfect for an intimate dining experience.
Key Offerings
A la carte dinner featuring classic Italian dishes that transport guests straight to Italy's culinary heart.
Reservation
Not needed
Dinner: Daily 18:00 - 21:00

La Hacienda

Mexican, Steakhouse
Ambiance
Casual yet inviting atmosphere that embodies a rustic steakhouse feel, highlighted with vibrant Mexican decor.
Key Offerings
A unique combination of Mexican cuisine and expertly prepared steaks, perfect for indulgent lunches or dinners.
Reservation
Not needed
Lunch: Daily 12:00 - 17:00; Dinner: Daily 18:00 - 22:00

Restaurante Japones Bonsai

Japanese
Ambiance
An intimate dining space adorned with calming aesthetics, showcasing the essence of Japanese culture.
Key Offerings
A la carte dinner with a focus on sushi and traditional Japanese dishes, offering a serene dining experience.
Reservation
Not needed
Dinner: Daily 18:30 - 21:00

Restaurante Mare Nostrum

Mediterranean
Ambiance
Elegant yet relaxed environment providing an immersive dining experience centered around Mediterranean flavors.
Key Offerings
Distinct dishes inspired by Mediterranean traditions, highlighting seasonal and fresh ingredients.
Reservation
Not needed
Hours vary

Restaurante Buffet

International
Ambiance
Spacious open dining area where guests can enjoy meals in a lively atmosphere with a vibrant buffet selection.
Key Offerings
An expansive buffet featuring popular international and local dishes for both breakfast and dinner, with live cooking stations.
Reservation
Not needed
Hours vary

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
Eco-archaeological park featuring interactive experiences, wildlife, and cultural shows. Notable for its cenotes and eco-friendly focus.
Quinta Avenida
Quinta Avenida
35-minute walk
Vibrant pedestrian avenue known for shopping, dining, and nightlife. Offers a lively atmosphere with local souvenirs and artisan goods.
Playacar Beach
Playacar Beach
15-minute drive
Stunning beach with crystal-clear waters, perfect for sunbathing and water sports. Features beautiful resorts and amenities nearby.
Cenote Calavera
Cenote Calavera
30-minute walk
Unique cenote renowned for swimming and snorkeling. Offers an adventure in nature with beautiful surroundings and opportunities for photos.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Biking path perfect for leisurely rides through scenic areas. Bicycles can be rented nearby for easy access and exploration.
Xel-Ha Park
Xel-Ha Park
15-minute drive
Water park ideal for thrill-seekers featuring tubing and snorkeling. Offers all-inclusive experiences and is great for families.
Yoga Classes
10-minute drive
Local studios offering classes focused on relaxation and wellness. Perfect for solo travelers and couples seeking a calm experience.
Steakhouse
Steakhouse
11-minute walk
Casual atmosphere serving premium cuts of meat and local specialties. Known for its grilled dishes and laid-back vibe.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
Charming eatery specializing in sweet and savory crepes. Cozy decor and perfect for a casual brunch or quick lunch.
Mamita's Beach Club
15-minute drive
Beachfront club offering fresh seafood and cocktails. Lively atmosphere with sunbeds and vibrant nightlife, reservations recommended.
Coco Bongo
10-minute drive
Famous nightclub featuring spectacular shows and live performances. Vibrant atmosphere, great for parties and memorable nights out.
Kool Beach Club
15-minute drive
Beach club known for its music and lively atmosphere. Family-friendly with entertainment options for all ages throughout the day.
Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  2.0 mi
Cancun International Airport (CUN)90 min  ·  37.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Iberostar Waves Quetzal serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
20
Former name
iberostar quetzal

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